guidelines for organizational chart and job description review2

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    Guidelines forGuidelines forOrganizational Chart andOrganizational Chart and

    Job Description ReviewJob Description Review

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    PurposePurpose

    To convert current JobTo convert current Job

    Descriptions to CompetencyDescriptions to Competency--

    Based Job ProfilesBased Job Profiles

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    CompetencyCompetency--Based Job ProfileBased Job Profile

    A written document which contains all theA written document which contains all theessential information about a particularessential information about a particular

    position. This includes duties,position. This includes duties,responsibilities, requirements, tasks andresponsibilities, requirements, tasks andrelationships present in a specific positionrelationships present in a specific position

    or function.or function.

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    Sections of a Job ProfileSections of a Job Profile

    Position SummaryPosition Summary

    Position InformationPosition Information

    Job ContentJob Content Principal Duties and ResponsibilitiesPrincipal Duties and Responsibilities Essential FunctionsEssential Functions

    Other Duties and ResponsibilitiesOther Duties and Responsibilities

    Corporate Compliance ResponsibilitiesCorporate Compliance Responsibilities QualificationsQualifications

    Success ProfileSuccess Profile

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    Position SummaryPosition Summary

    This section describes briefly the generalduties and responsibilities of a position.

    the purpose of the position, why does itexist? (Purpose is the business need thatthe position satisfies?)

    It should be no more than two or three

    sentences long. Should be usable in postings and other job

    advertisements

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    Position InformationPosition Information

    Position Title / NamePosition Title / Name

    DepartmentDepartment

    Level / RankLevel / Rank

    Job FamilyJob Family

    Location of WorkLocation of Work

    Amount of supervision receivedAmount of supervision received

    Reports toReports to

    SupervisesSupervises

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    Principal Duties and ResponsibilitiesPrincipal Duties and Responsibilities

    -- covers the Essential Functions of theposition.

    In identifying essential functions, be sure

    to consider (1) whether employees in theposition actually are required to performthe function, and (2) whether removingthat function would fundamentally changethe job.

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    Principal Duties and ResponsibilitiesPrincipal Duties and Responsibilities

    To identify the essential functions of the job,first identify the purpose of the job, andthe importance of actual job functions inachieving this purpose. In evaluating the"importance" of job functions, consider,among other things, the frequency with

    which a function is performed, the amount

    of time spent on the function, and theconsequences if the function is notperformed.

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    Other Duties and ResponsibilitiesOther Duties and Responsibilities

    Tasks which are not considered theTasks which are not considered theprimary duty and responsibility of theprimary duty and responsibility of the

    position.position. Tasks which are not regularly performedTasks which are not regularly performed

    but still expectedbut still expected

    Committee MembershipsCommittee Memberships

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    Corporate ComplianceCorporate Compliance

    ResponsibilitiesResponsibilities Must be present in all Job ProfilesMust be present in all Job Profiles

    Tasks that must be performed by all theTasks that must be performed by all theemployees in the organization, or by a specificemployees in the organization, or by a specific

    groupgroup

    Example: All employees have the responsibilityExample: All employees have the responsibilityto adhere to the organizations policies and codeto adhere to the organizations policies and code

    of discipline and participate in corporate eventsof discipline and participate in corporate eventsAll managers have the responsibility to sendAll managers have the responsibility to send

    their staff to appropriate trainingtheir staff to appropriate training

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    QualificationsQualifications

    Education Degree / LevelEducation Degree / Level

    Experience (Number of years)Experience (Number of years)

    TrainingTraining

    LicensesLicenses

    Certifications / AccreditationsCertifications / Accreditations

    Affiliations / MembershipsAffiliations / Memberships

    Please indicate which are considered asPlease indicate which are considered asMinimum Qualification and PreferredMinimum Qualification and PreferredQualificationQualification

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    QualificationsQualifications

    Minimum Qualification- containing a list ofexperience, education, and certification requiredof the employee performing the job.

    S

    hould be the main criteria for selecting /rejecting applicants.

    Preferred Qualification containing a list ofexperience, education, and certificationpreferred of the employee performing the job.

    Should be the basis for training & development,and promotion

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    Success ProfileSuccess Profile

    Technical Competencies or Knowledge

    Job Specific (Ex. Cost Accounting, BrandMarketing)

    Organizational Knowledge (TDG Orgstructure, TDGOfficers, History, Core Values)

    Industry Knowledge (Travel Industry knowledge)

    Experience / Accomplishments

    Behavioral Competencies (TDG CompetencyModel)

    Motivations

    Abilities (Physical)

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    CompetenciesCompetencies

    Minimum Competencies- consisting of a list ofthose skills, knowledge, motivation and behaviorthat are required for the performing the job.

    Should be the main criteria for selecting /rejecting applicants

    Preferred Competencies- consisting of a list ofthose skills, knowledge, motivation andbehaviors preferred of the employee performing

    the job. Should be the basis for training & development,

    and promotion

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    Machines / Equipment UsedMachines / Equipment Used

    This section should be added whenThis section should be added whenapplicable or essential to the position.applicable or essential to the position.

    Examples.Examples. ComputerComputer

    Photocopying MachinePhotocopying Machine

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    Tips in Writing the Job ProfileTips in Writing the Job Profile

    List all the knowledge, skills, and abilitiesnecessary to perform the job, and dividethem into requirements and preferences.

    Be precise. This is critical.

    The requirements listed on the job profilemust support the essential functions, andserve as the primary criteria forselecting/rejecting candidates.

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    Tips in Writing the Job ProfileTips in Writing the Job Profile

    Keep sentence structure as simple as possible;omit unnecessary words that do not contributepertinent information.

    Begin each duty/task with an action verb.

    Avoid the narrative form.

    Be consistent when using terms like "may" and

    "occasionally." These should be used to describetasks that are performed once in a while, ortasks that only some employees perform.

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    Tips in Writing the Job ProfileTips in Writing the Job Profile

    Refer to job titles rather than incumbents, i.e., "Reportsto _______ Manager" instead of "Reports to MarySmith."

    Focus on critical activities. Disregard minor occasional

    tasks, which are not unique to a specific job. Use logical sequence in describing duties and

    responsibilities, and be consistent.

    Don't lock yourself into strict requirements that may

    prevent you from considering qualified candidates.Consider substitutions (example: Bachelors degree or aminimum of 6-8 years of relevant professionalexperience in )

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    Tips in Writing the Job ProfileTips in Writing the Job Profile

    Refer to job titles rather than incumbents, i.e., "Reportsto _______ Manager" instead of "Reports to MarySmith."

    Focus on critical activities. Disregard minor occasional

    tasks, which are not unique to a specific job. Use logical sequence in describing duties and

    responsibilities, and be consistent.

    Don't lock yourself into strict requirements that may

    prevent you from considering qualified candidates.Consider substitutions (example: Bachelors degree or aminimum of 6-8 years of relevant professionalexperience in )