gustavo viaño director, global inclusion and diversity ... proceedings/gustavo via… ·...
TRANSCRIPT
“Global Inclusion & Intercultural Management is about moving from awareness to action, seeing differences as strengths, and
respecting and valuing all cultures … on both sides of the counter around the globe.”
- Pat Harris
Gustavo Viaño
Director, Global Inclusion and
Diversity Outreach
The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.
“Diversity and inclusion make good
business sense because that’s how
we’re able to get as close to the
customer as possible.” it is in
every business plan and integrated
into everything we do.”
Don Thompson
2
President & CEO
2
The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.
… is about moving from awareness to action, seeing
differences as strengths, and respecting
and valuing all cultures.
… on both sides of the counter across the globe.”
~ Pat Harris
3
Vice President & Global Chief Diversity Officer
3
The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD. The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.
GIIM Team Roles & Responsibilities
Director
Strategic D&I
Anuradha Hebbar
CANADA
& CORPORATE
Director Inclusion
Coming Soon!
USA
Director D&I Education
H Walker
EUROPE
Director External Partners
Gustavo Viaño
LATIN AMERICA
Director External Partners
Cristina Alfaro
APMEA
4
The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.
The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD. The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.
PILLAR 1
INCLUSION
PILLAR 2
D&I EDUCATION
PILLAR 3
DIVERSE EXTERNAL PARTNERS
PILLAR 4
STRATEGIC D&I
The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.
Four Global D&I Pillars
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GIIM Four Global Services Pillars Pillar 3 - External Partners
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Pillar 3
DIVERSE EXTERNAL PARTNERS – Cristina Alfaro & Gustavo Viaño
Protect Brand
McDonald’s
Provide D&I Thought
Leadership,
Collaboration and
Resources on complex
diverse / cultural issues
(Issues Management)
Build Brand Trust
Support pillars of Good
Food, Good People and
Good Neighbor through
key strategic
relationships with
external partners
Awards & Recognition
for diversity & inclusion
accomplishments
Build Internal
Capabilities
Partner with Diverse
External Organizations
to help build a diverse
talent pipeline and
create cultural
proficiency
Communications
Development and
execution of an on-
going global
communications
approach that
consistently highlight
and share D&I success
stories in support of
brand trust internally
and externally
The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.
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Diversity & Inclusion Timeline
1957-2009
None Of Us Is As Good As All Of Us
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The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.
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Thank You! – Q&A