gv 2013 event report
TRANSCRIPT
GV 2013 Event Report
Global Village OC Summary
GV EBC : Nakshita Arora
OC President : Lomarshini Anand
OCVP Logistics : Avinash Rao
OCVP Delegate Servicing : Suvanya Suhag
OCVP Finance : Rutwij Nakhwa
OCVP Marketing : Ashna Ranjan
o Ravi Teja
o Ishani Singal
o Anand Vamsi
OCVP Business Development : Prateek Biswas
o Kritika Panjiar
o Shivam Bhutani
o Anirudh Mittal
Event Details: Day Wise
Day 1:
Venue: MIC
Date: 13th August
Time: 5PM to 9PM
Event Summary and Inferences:
First event of Global Village 2013.
Logistics Plan was mapped out, but due to space constraints, placement of client stalls was not
ideal, but best in the given scenario.
Entry Registrations totaled : 200+
Stalls included 5 Client Stalls, 8 Intern Stalls, 1 Finance/Coupon Stall, 1 Coke Stall, 2 Stalls for
OGX and TMP/TLP
Delegate Servicing Agenda was in place and planned to maximize Delegate-LC interaction as well
as Delegate-Intern interaction time.
Agenda started with Jives, Seminars, and Presentations in the entry hall after which attendees
went to interact with the interns, as well as to engage in the client stalls.
On spot marketing involved banners, posters, Stall Decoration to convey the feeling of a
carnival.
Finances for all stalls were being managed with the use of coupons, leading to a slightly hectic
situation.
Client Relations was enabled for the major as well as food/beverage clients to provide them
maximum ease in operation as well zero problems.
Day 2:
Venue: New DOC
Date: 14th of August
Time: 5PM to 8PM
Event Summary and Inferences:
Second event of Global Village 2013 : Inferences from Day 1 + Suggestions from Current EB were
used to prevent the hiccups/problems faced in Operations on Day 1
Despite the cramped space, Logistics plan was well designed to accommodate 200+ people as
well enable the crowd flow in an organized fashion by including a separate Entry and Exit Point,
better Client Stall placement and a separate section itself for OGX and TMP/TLP stalls.
Entry Registrations Totaled: 150+
Stalls included 2 Individual Client Stalls, 8 Intern Stalls, 1 Finance + Client/Coke Stall, 2 Stalls for
OGX and TMP/TLP.
Finances were not handled with Coupons this time since clients negotiating a percentage wise
profit for the LC did not put up a stall on that particular day.
Agenda involved a lower amount of time for Jives, presentations to engage the lower expected
turnout to the maximum and not drag on the event.
Sound Systems was paid for by the OC itself, and due to the lack of a screen, videos were
presented on a wall in the staircase foyer hall, which was not to the best quality because of the
unavoidable sunlight filtering from the top.
Client Relations were maximized so as to increase sale/crowd engagement with the use of
better placement.
As expected, Lower Turnout recorded, yet, a relatively smoother operation than Day 1.
Day 3:
Venue: KMC Food Court Level 3
Date: 15th of August
Time: 4PM to 9PM
Event Summary and Inferences:
Last and the most successful GV Day.
Inferences from the last 2 GVs were utilized to minimize the given hiccups from the previous 2
days, yet, considering a large expected turnout, focus was on crowd handling and management.
Relatively the most ideal location for GV as seen, apart from a few irregularities including no
separate entry/exit point.
Entry Registrations Totaled : 600+
Logistics Plan mapped out in advance to accommodate for the large crowd as well as to increase
the client/intern presence which was still not as good as required in the previous days.
Delegate Servicing Agenda was focused on increasing EP Exchange Time as well as AIESEC Jives,
which though perceived with hesitation from the incoming crowd at first, proved to a major
crowd puller in the latter half of the agenda.
Finances were again handled only by cash and not coupons; sale was fantastically shooting at
the Finance/Coke Stall, leading to a greater Demand compared to Supply situation, which was
being handled round the clock by the OC/LC.
Stalls included 2 Individual Client Stalls, 10 Intern Stalls, 1 Finance/Coke Stall, 2 Stalls for OGX
and TMP/TLP.
Compared to earlier, entry registration desks were increased as planned, yet still unable to
handle the incoming load, hence with collaboration from OGX/TMP/TLP stall members, more
registration desks were added and manned at all times by the LC.
Crowd Flow was managed despite the single entry/exit point.
Marketing for this day was arranged to be much louder and more apparent with posters,
distribution of pamphlets at hostels of Target Audience as well as much more grand stall
decoration.
Day 4:
Venue: St. Agnes Hall, Mangalore
Date: 17th August
Time: 5PM to 8PM
Event Summary and Inferences:
Fourth Day of GV 2013 and first ever GV conducted at Mangalore.
Logistics and Marketing for the event were synergized by the collaboration of the OCs of
Manipal and Mangalore by the respective VPs.
Logistics of Stall Placement was conducted more smoothly due to the lower number of Intern
Stalls as well as lower expected turnout, following which AIESEC- Attendee Engagement was
relatively lower compared to the Student Stall-Attendee Engagement.
Despite the lower turnout, agenda was modified to design GV as more of an AIESEC learning
experience for Mangalore Attendees compared to an intern-interaction experience that was the
focus point for Manipal GV essentially.
Despite partnering with unconventional clients, Finances were handled and settled at the end of
the day professionally and with ease.
Registration Desks as well as the Feedback desks were managed by the Mangalore OC as well as
LC.
Marketing for the event despite being lower and plagued by problems such as a relatively
remote location used the best of the situation.
Analysis of GV (Portfolio wise)
Logistics:
What was done:
Switching half way during the event planning stage from a single day event in Manipal to a
3-part event.
Brainstorming over possible locations, selection of venue candidates.
Selection of MIC, DOC, and KMC FC as the best locations to target the maximum possible
student body of Manipal University. Division of the separate colleges for different college
target audiences
o MIC for MIC and MIT students
o DOC for DOC, MIM, MIJM students
o KMC for All Medical Colleges
Permissions received and pre-event mapping.
List of necessary items including multi-plugs, projectors, screens etc. arranged for.
Stall arrangement to maximize client-student interaction as well as client/intern relations.
What went wrong, How to avoid:
Permissions for venues not received in time: Needs to done much beforehand and not in
the last minute, proposals and concept notes for the event need to be in hand at all times
Mapping of venues for stall placement not designed in consideration with crowd
engagement : A mock GV must be designed much earlier, also to accommodate for factors
such as no screens/sunlight in direct view of the screen
Selection of venues with a better entry-exit point system needs to be in place as well as
simultaneous presentation time-stall time system so that both sections are in sync (better
emphasis on Crowd Flow)
Delegate Servicing:
What was done:
Agenda designed for each and every event day specifically, keeping in mind time
constraints, target audience knowledge of AIESEC, lowering intern enthusiasm over
successive days.
Contact with interns over the vacations, convincing them for their whole-hearted
participation for Global Village.
Addressing intern difficulties, preparing interns pre-event as well as designating specific
time slots for them.
Constantly updating the agenda for the next so as to not over-exert the interns as well
provide a lasting effect.
In terms of Attendee Delegates, crowd flow system was managed by using ushers in
terms of manpower from the OC and LC volunteers.
Video designing for presentations kept up-to-date.
What went wrong, How to avoid:
Over a 4 Day GV, Interns were far too exhausted and did not participate/lack of
enthusiasm on the last day of the event: Instead of 3 part event system, use a single
pre-event to boost the Main Event at a later day.
Pre-event Intern Frustrations over stay as well as treatment threatening to undermine
the GV event: Need to be solved much before the event and not in the last minute,
keep intern tourism commitments in mind.
OC/LC attendees must always be present at the stalls to oversee the interactions as well
as provide the interns with all their event requirements so as to enhance our ICX Global
image.
Focus over the course of the event was not on intern-interaction but on showcasing
AIESEC: Both must be balanced out in their respective agendas.
Finance:
What was done:
Preparing budgets for both Manipal and Mangalore, keeping in mind logistics and
marketing expenses, including OC expenditure.
Modifying budgets weekly to suit current budget requirements as well as Business
Development progress.
Cutting down expenditure on extravagant marketing and focusing on meeting logistics
requirements first.
Designing ways of making money during the event, either through percentage wise cuts
for AIESEC from food stalls, or selling of Coke/GV Merchandise including Masks/Tshirts.
Keeping track of all OC expenditure pre and during the event, maintaining spreadsheets
to track the process and make the reimbursement procedure much more streamlined.
Coupon system used for separate stalls when required; Shifted to stalls handling their
own finances when observed that it was far easier plus it boosted sales.
What went wrong, How to avoid:
Allocated Budgets were far too extravagant in the starting, and expectation to meet
them shifted BD focus from Manipal Local clients to National Scale clients that took too
long : Best Case, Worst Case Scenario must always be kept and adhered to.
Due to lack of receipts as well as during-event chaotic finance situation, tracking of
money took much longer and had to be based on memory: In crowded situations,
person handling finances and person tracking the finances must always be different.
Coupons need to be designed separately for separate clients, instead of common
coupons, must always be stamped to avoid forgery.
Transferring of funds to outstation clients not done in time, a separate bank account for
the event must be kept to handle such transactions; money from BD must be
transferred ASAP from the LC account so as to avoid loaning/spending OC money when
budget requirements are too large to be met by the OC themselves.
Allocation of money and division regarding Manipal and Mangalore must be overseen in
advance and not in the last minute.
Marketing
What was done:
Initial planning of Marketing was grand, ranging from teaser videos being distributed
across the internet as well as display Zorbs.
Final Marketing was cut down to meet budget constraints, online publicity restricted to
the Facebook page and a single video distributed and shared among the AIESEC
Network as well as MIT Facebook pages.
On site marketing was restricted to using the Globe Man Campaign, Loud Marketing at
KC and MIT FC as well as KMC FC, Banners put up at strategic locations in Manipal
including venues and eating joints, posters throughout Manipal, and most noteworthy,
the Dollops Wall that garnered a considerable amount of attention.
Event Marketing included classroom presentations, sign boards along the venue to the
designated halls as well stall and hall decoration with flags, streamers, a model globe,
distribution of fliers at hostels, AIESEC pamphlets post event.
What went wrong, How to avoid:
Online presence pre-GV was minimal. The teaser videos were too late, viral publicity as
expected was never achieved and ended up being circulated over the same networks.
Publicity was too careful with a fear of Bad Branding, and ended up being ineffective:
GV Plans must be in place much before the event to finalize and execute Marketing
Plans.
During and Post GV Internet presence again was negligible, despite collaborations with
Media Houses in Manipal : OC needs to be in sync with the Marketing Department of
the LC at all times regarding how it can help and promote the event.
Fliers were ineffective and treated with disinterest by recipients: Need to use more
effective methods such as Loud Marketing.
Essence/Agenda of GV was never conveyed through the marketing means, due to which
people ended up neglecting the event until they caught notice of it while the event was
happening: Banners need to be more communicative.
The first event catering to MIT students ended up being too close to the joining date of
more than 70% of MIT Student Population and subsequently got sidelined as a visit
priority : Need to restructure Dates for the Event in a better fashion.
Business Development:
What was done:
After designation of a rough budget, personal contacts of the OC were sorted to
facilitate contact with major corporations. Company profiling for said major companies
was done and strategy designed to initiate the BD process.
With exceeding time lag and a relatively light USP, process was abandoned with
emphasis placed on approaching local clients for food/beverage stalls, as well as
sponsorship.
Partnerships made with Pizza Hut Delivery, Subway, and Pisces Lounge as food clients
with select packages offered to them. Other partners include Fly Mobiles and Sunshine
Travels. MoUs were signed and designated funds were collected by cash/cheque.
Client Relations during the event were handled in terms of handling their finances when
necessary as well as providing strategic stall points.
Professional Media Partnership was initiated in the form of a contract between AIESEC
and Dark Room Films for Video graphing/Professional Photography of the event.
What went wrong/How to avoid:
Initial approach of National Level Companies was abandoned and a lot of time wasted
on pursuing them: Need to avoid approaching such companies when work is anyway
slower because of a virtual cycle.
Division of clients and points for approach, pitching and offers not made until the last
minute. Needs to be categorized well in advance and approached accordingly.
Handling of Local Media Partners needs to be undertaken to BD instead of Marketing so
that they can be treated and subsequently worked with as clients.
Division of funds received not made clear for Manipal and Mangalore, and hence Roles
and Responsibilities need to be outlined much in advance for a better collaboration. BD
Training required for entire OC, especially a new one such as Mangalore, where clients
are relatively at a larger scale.
Tracking of companies approached and receiving of funds in cheques instead of Cash
needs to be done in a more organized manner, especially on a virtual cycle.