h-connect for healthcare enterprises and individuals
TRANSCRIPT
Introduction
� Cloud based Software as a Services
� For Multiple healthcare stakeholders viz. Patients, Doctors, Hospitals, Laboratories and all other healthcare providers.
� Electronic Ecosystem to build a universal Electronic Health Record and Health information exchange platform.
� Need:� Deliver care through information technology
� Enhance health research, analysis & compliance
� Improve efficiency, quality and reduce cost of healthcare.
� Lay foundations for a healthier society
Case Studies: Enhancing Care
As a physician, I want to view all USG, X-Ray and similar investigations
for each patient. I also want to look at charts to understand the trend of
the patient.
Highlights –
• Easy access
• Complete Chronological History
• Images, videos and Reports
• Charts and progress notes
As a physician, I want to share patient health data with another
colleague for his opinion. I also want to refer the patient to another
specialist.
Highlights –
• Referrals
• Share Information
• Health summary
Case Studies: Enhancing Care
As a Physician, I want to run health campaign and send critical alert,
reminder communications to all my patients.
Highlights:
• Customer Relationship Management
• All the information accessible at one touch
Case Studies: Physician Value Add
Case Studies: Business Intelligence and Health Analytics
As a senior management member, I want to understand
the most common “problems” (medical diseases) faced
by patients at my hospital and their fluctuations
throughout the year. This will help me plan my
investments and marketing strategies.
Highlights
• Monthly and yearly trend of Diagnosis
• Optimize Business model
As an administrator, I want to know the
numbers and proportion of new and
follow-up patients at my hospital. I would
also like to understand the relative
popularity of every physician at the
hospital.
Highlights
• New and Follow-up Patient Numbers
• Physician popularity scale
• Referral Management
• Predictive analysis
Case Studies: Business Intelligence and Health Analytics
As a physician wishing to collaborate with other hospitals, I want to share my data with
others or import data from other sources into H-Connect. I want to convert my data into
“Standard” Vocabularies
Highlights –
• Conversion of a health data into LOINC/SNOMED-CT
Case Studies: Business Integration and health exchange
As a patient, I want to view all my health
information at one place - images, videos
and reports conducted at different
hospitals and by different physicians and
want to manage my health record.
Highlights
• Information from Multiple hospitals at one
place
• Comprehensive Personal Health record on
web and mobile application
Case Studies: Patient Value Add
Doctors at remote location, will
access patient health record in
Hconnect and plan the treatment
options
Medical data from hospital
is directly reflected in
patient account
Need of Personal Health Record
Laboratory Physician viewing
reports and history on
H-connect portal.
Order test
Report
CollectionDoctor
Consultation
Patient will view reports in PHR & also his
previous medical records
x
Case Studies: Laboratory Value Add
One stop solution to all Health Information needs
• A powerful and flexible cloud solution for your healthcare needs.
• Ability to integrate multiple heterogeneous applications for a unified and standardized health information experience.
• An exhaustive database of medical vocabulary to create customized specialty and generalized templates from our Global health Catalogue.
• Standardization of data across different vocabularies like ICD10, SNOMED CT, LOINC etc.
• Inbuilt communication tools for enhanced patient relationship management
• Patient portal to enhance value adds for patients
• Compliable with HIPAA, HL7
• Integrate all the stakeholders of healthcare environment at one site
Customer Relationship Management
Health analytics
Health ContentData standardization
Personal Health Record
H-Connect DeliverablesHealthcare
provider
Physician Patients
PORTAL DOCTOR PORTAL PATIENT PORTAL
Electronic Health Record Electronic Health Record Personal Health Record
Customer Relationship
Management
Customer Relationship
Management
Communication Module
Patient engagement Patient engagement Health education
Referral Management
RESEARCH TOOL
Health Analytics
Business Intelligence
Data Standardization
Research Output
Bulk Communication
• Reporting communication:- Via Web , Via PDF report , Via Mobile App
• Consumer Profiling :- Intimation/Notification/Alert to Critically ill Patient
• Patient Retaining :- Reminder SMS/Email to Follow-up cases i.e.-
HbA1c after 3 months
• Direct Consumer Perspective :- Reach to your end customer directly
and inform them about your Campaigns/Offers etc.
• Special SMS to “Advised/Recommended” patients.
• Promotional offers for targeted customers to attract more patients and
create brand awareness.
• Health and fitness tips for creating an additional value add.
• Set up the SOP to perform CRM cycle & Increase business through a
chained CRM cycle
• Make a Loyal customer
1. Customer Relationship Management
• Critical alert and Normality
• Demographic and Epidemiology study
• Health trends and Clinical analysis
• Operational analysis
• Referral management
• Predictive analysis
• Business care decision
• Optimize Business strategies
2. Health analytics
4150
3544
3750
3978
3506
3633
3608
3504
3752
3000 3200 3400 3600 3800 4000 4200
1
2
3
Period wise ComparisionApril 11737
May 10551
June 11133
11737
10551
11133
9500 10000 10500 11000 11500 12000
Ap
ril
M
ay
J
un
e
Total patient count
377
25546
6567
2040
Cost wise patients
6347
5569
5413
5832
5412
5957
1 2 3
4800
5000
5200
5400
5600
5800
6000
6200
6400
6600
New Vs Follow up
2. Health analytics
6 34 27632 522 683
2314 2244 2383
46504143 4340
1989 1850 189728 19 25
APR MAY JUN
Age Group Screened
<1 year 1-17 year 18-39 year
40-64 year 65-88 year above 88
51214706 4377
2754 2551
45874239
3837
2407 2357
48524389 4122
2477 2323
FASTING PLASMA GLUCOSE
EXAMINATION OF BLOOD
POST LUNCH GLUCOSE
LIPID PROFILE CREATININE
Top 5 Test/Month
April May June
2. Health analytics
899 824917
303 326 241255 212 254311 283 310
APR MAY JUN
Abnormal Profile view
Cardiac profile Blood Profile anemia
Renal profile Liver Profile
987
762
35047
200 to220
220 to250
250 to300
> 300
Cholesterol level in total patients
2491
1953
1022
173 8
126 TO 150
151 TO 200
201 TO 300
300 TO 500
> 500
FPG levels in total patients
3682
2108
757
53
101 TO 200 201 TO 300 301 TO 500 >500
PPBS in Total patients
3. Health Content
• Health Calculator (BMI/BMR/Calorie/BAI)
• Health education (i.e.- AIDS, Asthma, Diabetes etc.)
• Fitness tips (Reduce weight etc.)
• Self-care materials (Quit Smoking, Eat more Calcium
etc.)
• LIS/HIMS/GIS
• EHR A
• EHR B
• EHR C
Multiple Physician EHR
Integration Platform
• Hospital and integrated delivery system
• Lab and ancillary service providers
• Multiple Physician Offices
• Health Information exchange
• Public Health
Hospital and Integrated Delivery Networks
Orders
Results
Health information Exchange
4. Data Standardization:
• Secure PHR for lifelong
• Complete medical data
• View, share, print and download
reports at home
• Emergency medical card
• Health alert
• Test information
• Health tracker
• Medical condition, Medication, Allergy
• Diet and Exercise
• Health summary
• Health education and tips
• Upcoming appointments
• Health calculator
• Family history
5. Personal Health Record (PHR)
FeaturesInter-connected Stand-alone Tethered
H-Connect Dossia Healthvault Webmd Epic Mychart
Personal Profile √ √ √ √ √
Emergency Profile √ √ √ √ √
Occupational Profile √ √ √ √ √
Insurance details √ √ √ √ √
Family history √ √ √ √ √
Diet √ No info √ √ No info
Exercise √ No info √ √ No info
Diagnosis √ √ √ √ √
Medication √ √ √ √ √
Allergy Details √ √ √ √ √
body Dimension √ √ √ √ √
Lab reports √ √ √ √ √
Upcoming appointment
√ √ √ √ √
Health education √ √ √ √ √
Add document √ √ √ √ √
Emergency medical card
√ No info √ x No info
Health record detailed
√ √ √ √ √
FAQ √ √ √ √ √
Health tracker √ √ √ √ √
H-Connect Vs Other universal PHRs
Take Away from H-Connect
Customer Relationship Management
Health analytics
Health ContentData standardization
Personal Health Record