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    DESIGNING A FOOD SAFETY PLAN BASED ON HACCP

    This manual is adapted from the ServSafe Course Book, Chapter 9, Principles of HACCP System, National Restaurant

    Association Education Foundation 1999.

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    I. INTRODUCTION: WHAT IS HACCP?

    Hazard Analysis Critical Control Point (HACCP) is a system of food safety that treats receiving, storage, prepa-

    ration and service of food as a continuous system or flow. Each step is broken down into a logical component

    and is evaluated by principles of risk. The premise is simple: If each step of the process is carried out correctly,

    the end product will be safe food.

    HACCP is based on the principle that if biological, chemical or physical hazards can be identified at any step of

    the flow of food, they can be prevented, eliminated, or reduced to safe levels.

    Prerequisite programs or Standard Sanitation Operating Procedures (SSOPs) are the basics of serving safe food.

    These include checks such as cleaning schedules, use of correct concentrations of chemical sanitizers, and

    proper refrigeration temperatures. Section II of this manual describes the SSOPs and provides sample check

    sheets for daily, weekly and monthly cleaning and maintenance.

    Part of the SSOPs is Employee Training and Personal HygienePolicies. Section III asks basic questions to

    consider when developing these policies.

    Once the prerequisite standards are complete, the actual menu analysis and flowcharting can begin. Section IV

    is a self-help guide to the process steps to take you to HACCP:

    Step 1: Assess the HazardsA series of questions focused on the menu

    Step 2: Identify Critical Control Points (CCPs)Forms included for a complete flow of potentially

    hazardous foods

    Step 3: Set up Critical Limits and Standards for CCPsA list of limits and standards included

    Step 4: Monitor and DocumentSample forms included

    Step 5: Corrective ActionsStep 6: Set up a record-keeping system

    Step 7: Verification of the System

    Your Food Safety Plan is as individualized as your menu. There are no standard forms that fit all needs. The

    examples in this manual can be used in total, modified or redesigned to meet the needs of each individual

    operator.

    This is not a project that will be completed within a week or two, or even a couple of months. Depending upon

    your menu, it could take six months or more. Take your time and train as you go. This is a project that should

    include the key people of your food service team. Your Environmental Health Specialist is also available forconsultation.

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    II. STANDARD SANITATION OPERATING PROCEDURES (SSOPs)

    SSOPs are a prerequisite to the HACCP plan. These are written procedures designed to ensure that unsanitary

    conditions do not introduce hazards into the end product. HACCP specifically requires that these procedures

    eliminate or reduce hazards from occurring in areas where food is exposed, before and after Critical Control

    Points (CCPs) such as cooking, cooling, and re-heating standards have been implemented.

    The following questions will assist you in evaluating your current SSOPs and assessing if all areas are ad-

    dressed. Additionally, they can serve as a monitoring tool once your SSOPs are in place. Monitoring compli-

    ance to your SSOP plan should be conducted at least once per month.

    Sample forms of different cleaning schedules can be found in the appendix. Your forms should be designed for

    your establishment needs. A schedule provides employee accountability for the completion of the tasks.

    The following forms (located in the appendix) are available to help you monitor the SSOPs discussed here:

    Weekly Cleaning Schedule

    Monthly Cleaning Schedule

    Dry Storage and Maintenance

    Refrigeration and Food Handling

    Handwashing, Warewashing and Cleaning

    Master Cleaning Schedule and Sample Cleaning Schedule

    Are there established cleaning schedules for maintenance staff and for line staff? (Refer to cleaning sched-

    ule located in the appendix.)

    Inform everyone: whatis to be cleaned, who is responsible to clean it, when or how often it is to be

    cleaned, and how to clean it.

    Assign staff member(s) to monitor the cleaning.

    (Refer to sample cleaning schedule)

    What are the sanitizing standards?

    Train the responsible persons

    (dishwashers) on the standards

    (e.g., final rinse temp on the

    dishmachine, or PPM of sanitizers

    in the three-compartment sink and

    the sanitizing bucket). Develop a

    log for dishwashers to record thefinal rinse temp, or the concentra-

    tion of chlorine on the machine at

    least once daily. Provide instruc-

    tions for manual dishwashing

    regarding the correct amount of

    chemical to use.

    Assign staff member(s) to monitor

    these readings.

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    What are the equipment maintenance standards?

    Follow schedules for routine maintenance.

    Know how often the exhaust hood and refrigerations condensers are required to be cleaned.

    Check thermometers in refrigeration equipment regularly.

    Check the cooling equipment routinely and calibrate if necessary.

    Check cooking and hot holding equipment routinely and calibrate if necessary.

    Operate warewashing equipment according to manufacturers standards.

    What are your personal hygiene standards?

    Ensure that handwashing facilities are available. Be sure there are

    enough for an establishment of your size. Properly equip them with

    soap, towels, and nailbrushes. Assign someone to be responsible for

    filling the soap and towel dispensers.

    Toilet facilities must be accessible and maintained.

    Do you have an effective pest control policy?

    Are chemicals properly labeled, stored, and safely used?

    Contaminants such as lubricants, cleaning compounds, sanitizing agents

    and other toxic materials must be stored and used properly.

    Food packaging materials and other physical hazards such as broken

    glass from light fixtures must be controlled.

    III. EMPLOYEE TRAINING/PERSONAL HYGIENE

    The following forms (located in the appendix) are available to help you monitor the SSOPs discussed here:

    Employee Illness Log

    Handwashing, Warewashing, and Cleaning Log

    Outline the employee training programs currently in place.

    Is an outside trainer needed?

    Are there records indicating who attended each training?

    Do employees know how to use and calibrate a thermometer?

    Are there written personal hygiene standards, including when and how to wash hands?

    Are standards given to each employee and do they initial a record indicating they understand?

    What is the employee illness policy? The City of Minneapolis enforces the Minnesota Food Code, and it is

    specific regarding ill employees (see page 54).

    Is there an employee illness log? Minnesota Food Code now requires that a log be maintained for employ-

    ees who report of illness involving vomiting or diarrhea.

    Has there been MSDS (Material Safety Data Sheets) orientation? Are there logs indicating who attended

    and the date? Are sheets accessible by employees?

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    IV. CREATING YOUR INDIVIDUALIZED FOOD SAFETY PLAN

    CONCEPTS AND DEFINITIONS

    Hazards: Biological, chemical, or physical agents that may cause illness or injury if not controlled throughout

    the flow of food.

    Hazard analysis: The process of identifying and evaluating possible hazards associated with foods in order todecide which foods must be addressed in a HACCP plan.

    Control Point (CP): Any step in the flow of food where a physical, chemical, or biological hazard can be

    controlled.

    Critical Control Point (CCP): The last step where you can intervene to prevent, control, or eliminate a biologi-

    cal hazard is before the food is served to customer.

    Critical limit: Minimum and maximum limits that the CCP must meet in order to prevent, eliminate, or reduce a

    hazards to an acceptable level (e.g., a final cook, hold, or cooling temperatures.)

    Monitoring: The process of analyzing whether your critical limits are being met and you are doing things right,

    such as taking temperatures at each CCP.

    Corrective action: A predetermined step taken when food doesnt meet a critical limit.

    Again, here are seven steps to this HACCP-based food safety system.

    1. Assess the Hazards. Analyze your menu and assess risks.

    2. Identify Critical Control Points (CCPs)

    3. Set up Critical Limits and Standards for CCPs

    4. Monitoring and Documentation

    5. Corrective Action

    6. Documentation

    7. Verification of your System

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    STEP 1. ASSESS THE HAZARDS

    A. Analyze your menu.

    List potentially hazardous foods and group them into process specific lists: (1, 2, or 3)

    1. No Cook StepReceive/Store/Prep/Serve;

    2. Food Prep for Same Day ServiceReceive/Store/Prepare/ Cook/Serve; or

    3. Complex Food PrepReceive/Store/ Prep/Cook/Hold/Cool/Reheat/Serve.(See example of HACCP Flow of Food Flowchart on the next page.)

    The HACCP Flowchart on the next page shows the ways that food flows through an establishment.

    Menu Item Process List #

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

    __________________________________________________________ _________________

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    HACCP FLOW OF FOOD FLOWCHART

    COOLER

    RECEIVING

    STORING

    DRY STORAGECOOLERFREEZER

    PREP

    COOK

    SERVECOOL HOLD

    REHEAT

    SERVE

    PREP

    SERVE

    REHEAT

    COOLSERVE

    SERVE

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    B. What are the hazards associated with these foods? (See list of hazards on the next page.)

    Menu Item Step in the Flow Hazard(s)

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    __________________________________ _______________ __________________________

    _______________ __________________________

    _______________ __________________________

    This form can be duplicated if needed for large menus.

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    IDENTIFICATION OF HAZARDS

    BIOLOGICAL

    CHEMICALChemical contamination can be caused by pesticides, food additives and preservatives, cleaning and sanitiz-

    ing supplies and toxic metals that leach through worn cookware and equipment. Lubricants used for equip-

    ment, paints or petroleum products, and personal care items can be contaminated.

    PHYSICAL

    Including dirt, hair, broken glass, nails, staples, metal fragments, bandaids, and finger cots.

    Uncooked Foods

    Poultry Products, raw

    Red Meats, raw or undercooked

    Fish & Shellfish, raw or undercooked

    Vegetables, Fruits

    (including sprouts, all melons, raspberries,

    garnishes, lettuce)

    Pathogen

    Salmonella, Camplylobacter

    Salmonella, E. coli, Campylobacter

    Salmonella, Listeriosis, Norwalk Virus,

    Diarrhetic Shellfish Poisoning, Vibro

    Parahaemolyticus, Anisakiasis Hepatitis A

    Norwalk Virus, Shigellosis, Salmonella,

    Cryptosporidium, Cyclosporosis

    Cooked FoodsMeat, Poultry, Gravy, Sauces

    Meat-Containing Soups

    Fish & Shellfish

    Beans, Rice, Pasta, Cornmeal Dishes

    Cooked Vegetables

    PathogenClostridium Perfringens, Bacillus Cereus

    Staphylococcal Intoxication

    Ciguatera Poisoning

    Bacillus Cereus (2 forms), Clostridium

    Perfringens

    Bacillus Cereus

    Pesticides

    Only your Pest Control Operator should be

    applying chemicals.

    Additives & Preservatives

    Sulfiting agentsMonosodium Glutamate (MSG)

    Toxic Metals

    Including lead, copper, brass, zinc coating

    found on enamelware, or galvanized

    containerslead-glazed ceramics.

    Foodservice Chemicals

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    C. Estimate the risks.

    Who is your customer base? Does it include elderly, children, or persons with compromised immune

    systems?

    D. Who are your suppliers? If required, are they reputable and certified?

    E. Do you have the proper equipment and facilities to serve complicated or multi-step recipes? How will you

    maintain proper temperatures at each step of preparation?

    F. How are your employees trained?

    G. Look at the recipe and procedure for the foods you have chosen and fill in the flowchart on the next page.

    Make copies and use separate form for each menu item. Refer to HACCP Flow of Food Flowchart on

    the previous page for the steps in the process.

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    This form can be duplicated for additional food items.

    Menu Item Flow Chart

    MENU ITEM:

    INGREDIENT 1 INGREDIENT 2 INGREDIENT 3 INGREDIENT 4

    STEP IN THE FLOW

    RECEIVING

    Hazard

    Standard (CCP?)

    Corrective Action

    Monitored By

    STORAGE

    Hazard

    Standard (CCP?)

    Corrective Action

    Monitored By

    PREP

    Hazard

    Standard (CCP?)

    Corrective Action

    Monitored By

    COOK

    Hazard

    Standard (CCP?)

    Corrective Action

    Monitored By

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    Menu Item Flow Chart (continued)

    MENU ITEM:

    INGREDIENT 1 INGREDIENT 2 INGREDIENT 3 INGREDIENT 4

    STEP IN THE FLOW

    COOL

    Hazard

    Standard (CCP?)

    Corrective Action

    Monitored By

    HOLD

    Hazard

    Standard (CCP?)

    Corrective Action

    Monitored By

    COOL

    Hazard

    Standard (CCP?)

    Corrective Action

    Monitored By

    REHEAT

    Hazard

    Standard (CCP?)

    Corrective Action

    Monitored By

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    STEP 2. IDENTIFY CRITICAL CONTROL POINTS (CCPs)

    A Critical Control Point (CCP) is a step in the food flow that will eliminate, reduce or minimize hazards. (The

    three hazards of concern are biological, chemical, or physical). Examples of a CCP are cooking, holding,

    cooling, and reheating temperatures.

    Critical control points differ for each kind of food and method of preparation. Although not necessary at every

    stage in the food flow, they are necessary at one or more stages. For example, receiving raw chicken is not aCCP because at this step you would do nothing to eliminate, reduce or minimize the hazards of salmonella or

    campylobacter. (Receiving raw chicken would be a CP or control point that would be established to meet your

    standards for safety and quality.) Receiving wouldbe a CCP for ready-to-eat foods such as pasta salads, sliced

    meats, or raw oysters, and the critical limit would be a temperature of 41F or less.

    Return to your flowchart and insert the CCPs.

    STEP 3. SET UP CRITICAL LIMITS AND STANDARDS FOR CCPs

    A control standard for the CCP is called a critical limit.

    v Receiving standards

    For all items

    All foods received from an approved source

    All packaging intact and in good condition

    Frozen Foods

    Received frozen

    No evidence of thawing and re-freezing

    No expired use-by dates

    Normal color

    Normal texture

    Dairy products

    Receive at 41F or lower, unless otherwise specified by law

    Milk: sweetish flavor

    Butter: sweet flavor, uniform color, firm texture

    Cheese: typical flavor and texture and uniform color

    Eggs (shell)

    Receive at an air temperature of 45F or lower

    Odorless

    Clean and unbroken shells

    Condition: firm, high yolks that are not easy to break and whites that cling to the yolk

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    Raw Meat

    Receive at 41F or lower

    Beef Color: bright cherry red

    Lamb Color: light red

    Pork color: pink lean meat, white fat

    Texture: firm and springs back when touched

    Poultry

    Receive at 41F or lower on ice

    Color: no discoloration

    Texture: firm and springs back when touched

    Odor: none

    Fish

    Receive at 41F or lower

    Color: bright red gills; bright shiny skin

    Odor: mild ocean or seaweed smell

    Eyes: bright, clear, and full

    Texture: firm flesh that springs back when touched

    Shellfish (clams, mussels, oysters)

    Receive at 45F or lower

    Odor: mild ocean or seaweed smell

    Shells: closed and unbroken (indicates shellfish are alive)

    Condition: if fresh, they are received alive

    Crustacea (lobster, shrimp, crabs)

    Receive at 45F or lower

    Odor: mild ocean or seaweed smell

    Shells: hard and heavy for lobsters and crabs

    Condition: if fresh, they must be received alive; packed with seaweed and kept moist

    Fresh Produce

    Receiving temperatures vary with each produce item

    Cut melon is a potentially hazardous food and must be received at 41F or lower

    Canned Foods

    Can and seal are in good condition

    Processed Foods (Modified Atmospheric Packaging (MAP), shrink wrap, etc.)

    Refrigerated: receive at 41F or lower, unless specified by the manufacturer

    Frozen: frozen foods should be received frozen

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    v Storage Standards

    Storage areas should be positioned to prevent

    contamination.

    Keep potentially hazardous food out of the tem-

    perature danger zone, 41F to 140F.

    Follow FIFO: first in, first out.

    Potentially hazardous ready-to-eat foods should be

    discarded if not used within seven days of prepara-

    tion.

    Check the temperature of stored foods and storage

    areas regularly.

    Store food only in designated storage areas and

    store 6 inches off the floor.

    Keep storage areas clean and dry.

    Keep all goods in clean, undamaged wrappers,packages, or containers that are labeled with date

    opened or received, contents, and expiration date.

    Clean carts or other vehicles that transport food.

    Transfer food between containers properly.

    v Pre-preparation standards

    Thawing

    In a refrigerator, at temperatures of 41F or lower.

    Submerged under running potable water, at a temperature of 70F or lower.

    In a microwave oven, if the food will be cooked immediately after thawing.

    As a part of a cooking procedure, as long as the product meets the required minimum internal

    cooking temperature.

    Preventing Cross-Contamination

    Prepare raw meats, fish, and poultry in separate areas from produce or cooked and ready-to-eat

    foods.

    Assign specific equipment (cutting boards, utensils, and containers) to each type of food product.

    Clean and sanitize all work surfaces, equipment, and utensils after each task.

    Make sure cloths or towels used for wiping spills are not used for any other purpose.

    Make sure employees wash their hands between tasks.

    Consider using single-use disposable gloves when preparing or serving food.

    Washing Produce

    Wash fruits and vegetables thoroughly under running water before cutting, cooking, or combining

    with other ingredients.

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    v Preparation standards

    Cooking Critical Limits

    Poultry: 165F for 15 seconds

    Pork: 155F for 15 seconds

    Ground or flaked meats: 155F for 15 seconds

    Beef and pork roasts: 145F for 15 seconds

    Beef steaks, veal, lamb, commercially raised game animals: 155F for 15 seconds

    Fish: 145F for 15 seconds

    Shell eggs: 145F for 15 seconds

    Preventing Cross-Contamination

    Prepare raw meats, fish, and poultry in

    separate areas from produce or cooked and

    ready-to-eat foods.

    Assign specific equipment (cutting boards,

    utensils, and containers) to each type of

    food product.

    Clean and sanitize all work surfaces,

    equipment, and utensils after each task.

    Make sure cloths or towels used for wiping

    spills are not used for any other purpose.

    Make sure employees wash their hands

    between tasks.

    Consider using single-use disposable gloves when preparing or serving food.

    Washing Produce

    Wash fruits and vegetables thoroughly under running water before cutting, cooking, or combining

    with other ingredients.

    Cold food critical limits

    Refrigerate and hold potentially hazardous foods at 41F or lower.

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    v Reheating

    Reheat food to 165F for 15 seconds within two hours.

    Prepare raw meats, fish, and poultry in separate areas from produce or cooked and ready-to-eat

    foods.

    Assign specific equipment (cutting boards, utensils, and containers) to each type of food product.

    Clean and sanitize all work surfaces, equipment, and utensils after each task.

    Make sure cloths or towels used for wiping spills are not used for any other purpose.

    Make sure employees wash their hands between tasks. Consider using single-use disposable gloves when preparing or serving food.

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    STEP 4. MONITORING

    The HACCP Daily Temperature Log, and HACCP Time/Temperature Log for Cooling and Reheating Potentially

    Hazardous Foods are located in the Appendix.

    What critical limits are you measuring?

    Who will monitor and how often will it be monitored?

    Having CCPs and critical limits are meaningless without monitoring and documentation. Employeesneed training about the importance of monitoring temperatures. They should be involved in estab-

    lishing your HACCP system so they understand its importance to your total food safety program.

    STEP 5. CORRECTIVE ACTION

    When you discover your standards for a critical control point are not being met, it is necessary to take corrective

    action immediately.

    The type of corrective action will depend a great deal upon your methods of preparation, holding and service.

    Analysis of the flowchart will also provide clues. Document the corrective action taken and analyze what

    caused the problem and what future actions must be taken to prevent its re-occurrence.

    STEP 6. DOCUMENTATION

    Forms (HACCP Daily Temperature Log, and HACCP Time/Temperature Log for Cooling and Reheating Poten-

    tially Hazardous Foods) are located in the appendix.

    Accurate documentation provides a source of information about your daily operations and also shows that your

    standards are being met and that you are addressing problems. These records are extremely valuable if a

    foodborne illness is alleged or does occur.

    Maintain the records in a special book and include flowcharts, SSOPs, and three months of logs.

    STEP 7. VERIFICATION OF YOUR HACCP SYSTEM

    Each time you add or change the preparation steps of a menu item, revisit your HACCP plan. Review logs to

    determine if employees are committed to the plan. You may discover dry lab, or data entries made without

    taking actual measurements. This will be an indication that you need to change supervisory techniques, em-

    ployee training, or to achieve more personal involvement from your staff.

    Ask your district Environmental Health Specialist to review your plan for verification and to provide food code

    information or to provide in-house training for your employees.