hale :: nasa ::the future of collaboration

Copyright 2009 − MINDWEST Strategies www.mindwest.net

The Future of CollaborationWeb 2.0 and Performance 2.0

Presented to NASA Glenn Research Center


Introduction

High Performance Complexity and threat Englebart − CODIAK

Web 2.0 Connecting machines Connecting content Connecting people (collaboration) Challenges

Next Steps Technology trends Web platforms Collaboration 2.0 Enterprise IQ SM

Conclusion

1


John S. Hale

Government & BusinessEOP (OMB, ONDCP, NPR), GAO/IMTEC, Peace Corps/IG, USAF, American Television & Communications Corporation (Time-Warner), Satellite Information Systems Company (SISCOM), Atlanta Technologies, MMI Companies, Northrop Grumman

EducationUS Air Force Academy, University of Colorado, University of Denver

InformaticsX*PRESS Information Services, InfoDex, Information-Efficient Presidency, National Online Town Hall, Health Online, Knowledge Management Board, Hospital Informatics Strategy, Cynurgy Collaboration Portal, National White House Youth Media Campaign

Introduction

2


Introduction

3

INFORMATICSENTERPRISE


High Performance Complexity & Threat

The post-Cold War highly competitive technological era provides NASA with a compelling opportunity to combine the strengths that led to the dramatic technological advances of a decade ago with the wisdom required to maintain this nation's leadership in the global arena. National Performance Review − 1993

On January 14, 2004, the President announced a new Vision for space exploration ... NASA is in the midst of a transition effort of a magnitude not seen since the end of the Apollo program … . This transition will include a massive transfer of people, hardware, and infrastructure. ... GAO continues to emphasize that given the Nation’s fiscal challenges and NASA’s past difficulty developing systems within cost, schedule, and performance parameters, it is imperative that the agency adequately manage this transition in a fiscally competent and prudent manner.Comptroller General of the United States − 2005

4

I believe that the assembly of the International Space Station is a more difficult engineering feat than was the Apollo program. Certainly, completing the International Space Station, retiring the Space Shuttle by 2010, and managing the effective transition from the Space Shuttle to new commercial cargo and crew transportation capabilities, the Orion Crew Exploration Vehicle, and Ares launch vehicles are the greatest management challenges facing NASA since the Apollo era. NASA Administrator − 2007


Complexity & Threat

5

Space pioneers wanted for 520-day Mars experiment

The European Space Agency (ESA) on Tuesday called for applications for one of the most demanding human experiments in space history: a simulated trip to Mars in which six "astronauts" will spend 17 months in an isolation tank on Earth. … The trip is fraught with many technical challenges, many of which are outranked by the question of keeping the crew healthy and sane.AFP/Yahoo − June 19, 2007

High Performance


Concurrent Development, Integration & Application of Knowledge

[A]s far back as the 1960s he was touting the use of computers for online conferencing and collaboration. … Like Vannevar Bush and J.C.R. Licklider, Engelbart wanted to use technology to augment human intellect.

6

High Performance Douglas Englebart − CODIAK


Web 2.0 Concepts

WEB 1.0 − static content / broadcast WEB 2.0 − web apps / web svc / open platforms

7


Connecting Machines The Semantic Web

Open StandardsRich applicationsExponential adoption

I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘intelligent agents’ people have touted for ages will finally materialize.” Tim Berners-Lee, Founder, W3C, 1999

8

Web 2.0


Web 2.0 Connecting Content

National Intelligence Production Community

Transition of the Web from isolated “information silos” into dynamic and manipulable INFOSPHERE.

KNOWLEDGE MANAGEMENT

9


Connecting People Architecture of Participation Relationship Capital COLLABORATION

Web 2.0

• Groupware / Virtual Presence• Organizational Operating System • Communities of Performance SM

10


Challenges

Behavioral− Intuitive Barriers ... “The Eyes Have It”− Who’s In Charge? ... managers vs. techies− Right Tool ... creative vs. executive − Accountability ... “virtual water-cooler” vs. “real work”

Technical− Limited standardization between Web applications− Inability to interoperate− No central management of Web applications

Web 2.0

11

Copyright 2009 − MINDWEST Strategies www.mindwest.net 12

Next Steps Technology Trends


Next StepsThe Hype Cycle


Next Steps

14

Transformational / High Benefit

<2 YearsKnowledge management

2-5 YearsWeb 2.0 workplace technologies

5-10 YearsCollective IntelligenceUbiquitous CollaborationCorporate Semantic Web


Web Platforms

Emerging Web platforms• Mapping − Google Maps API• eCommerce − Amazon eCommerce API• Collaboration − ???

More and more Web applications More and more Web services More interoperability and centralization of Web apps/svcs

Next Steps

Harnessing the Power of Web Platforms

Central frameworks for integrating Web apps/svcs


Technology Trends − cont’d Shake-out among platform vendors

Vendor independenceVendor lock-in

Third-party and in-house applications … one knowledgebase

Targets “tighter integration”

Best-of-breed/appropriate technologies from multiple vendors

One “go to” vendor to call if there is a problem

OPENPROPRIETARY

PROPRIETARY vs. OPEN PLATFORMS

Next Steps


Collaboration 2.0 Web platform for cross-organization work Rapidly dropping collaboration and transaction costs Unleash power of human capital NEW MODE OF PRODUCTION New paradigm Usual resistance but …

Next Steps


Collaboration 2.0

Next Steps

“The Internet Is the Computer”& “Central Nervous System” essential to 21st Century Enterprise IQ SM


Enterprise IQ SM

Common virtual workplace− Creative work− Executive work

Real-time corporate intelligence Collaboration & rapid adaptation Vital to breakthrough performance

19

Next generation collaboration serves stakeholder needs across organizational boundaries and rapidly adapts for tomorrow. Web 2.0 serves people (not the people serving the platform). Otherwise …

THEY WON’T USE IT.

Next Steps


Conclusion

20

Web 2.0 is about applications, services and open platforms

Collaboration 2.0 is mission-critical

Performance 2.0 is driven by mission and management – not legacy systems


Contact

John S. Hale

[email protected]

21

hale :: nasa ::the future of collaboration

Business

concepts web

future of collaboration

threat englebart codiak

static content broadcast

space exploration

space shuttle

space history

space pioneers