Hampton Massage Chair

LC5700S

Owner’s Manual

Thank you for choosing the Hampton Edition Massage Chair to complement your lifestyle and

comfort needs. Carefully and thoroughly read this manual before using this product to ensure

proper operation. We recommend keeping this manual for regular review and future reference.

This Owner’s Manual should be kept on hand for easy reference. This product is intended for

residential indoor use only. Product is subject to change. Color may have slight variation.

Pictures used throughout this Owner’s Manual are for representation purposes only and may not

be exact to your specific model.

Contents

Safety Precautions ------------------------------------------------------------------------------------- 1

Features and Functions ------------------------------------------------------------------------------- 6 Components and Descriptions----------------------------------------------------------------------- 7 Before Use ------------------------------------------------------------------------------------------------ 9

Adjusting The Massage Chair ----------------------------------------------------------------------- 13

Starting The Massage Chair ------------------------------------------------------------------------- 16

Troubleshooting ------------------------------------------------------------------------------------------- 22

Care and Storage ------------------------------------------------------------------------------------------ 23

Specifications ----------------------------------------------------------------------------------------------- 24

Warranty ----------------------------------------------------------------------------------------------------- 25

Warranty Card ---------------------------------------------------------------------------------------------- 27

The recommended massage session is 15 minutes. Do not use the massage chair for

longer than 15 minutes and do not continue to massage a specific area for longer than 15

minutes. You must rest for at least 30 minutes before using the massage chair again.

Usage greater than 15 minutes without a 30 minute rest period can result in over-

stimulation of muscles and nerves.

This product is not a medical device and is not intended to cure ailments. If you feel any

discomfort at any time during use, discontinue use immediately. If you find any

abnormal condition, stop using the massage chair immediately.

Safety Precautions

Carefully and thoroughly read this manual before using this product. The Owner’s Manual

should be kept in an easily accessible place for future reference. Please pay special attention to

all “caution” and “warning” symbols and labels throughout this manual and on the massage

chair. The Owner’s Manual contains important information about how to use the massage chair

safely and correctly avoiding any possible damage to property and injury to users. If you feel

any discomfort at any time during use, discontinue use immediately.

This action could result in serious injury or death.

This action could result in personal injury or damage to personal property.

This symbol means “DO NOT DISASSEMBLE”.

This action means to “UNPLUG THE CHAIR”.

This action means “PROHIBITED USE”.

If you find any abnormal condition, stop using the massage chair immediately.

o If you find that the massage chair is malfunctioning, stop operation immediately, unplug

the massage chair cord from the wall receptacle and contact the service provider. If you

continue to operate the massage chair, it can lead to damage of the massage chair,

electric shock, fire, and/or serious bodily injury.

o If there is a lightning storm, do not use the massage chair and unplug the massage chair

cord from the wall receptacle.

o If any liquid is spilled onto the massage chair, any abnormal noise heard from the

massage chair, any obstacle placed onto the massage chair, or the massage chair is

drooping down, tipping over, or has broken parts, stop any and all operation of the

massage chair and unplug the massage chair cord from the wall receptacle.

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o If you become uncomfortable at any time when using the massage chair, stop

using the chair immediately.

o Only use the massage chair when it is placed on a level floor.

o When operating the massage chair, make sure the switches are operational with

reference to their intended functions.

o Any persons having the following conditions must not use the massage chair:

Persons who have thrombosis, severe aneurism, acute varicosity, or skin

infections including inflammation of the hypodermis

Persons who feel discomfort when using the massage chair

o Any persons with any of the following conditions should seek medical advice from his/her

medical physician before use:

Persons who have electronic medical devices or have electronic medical devices

easily susceptible to electromagnetic interference

Persons with malignant tumors

Persons with serious heart disease

Woman who are in their menstrual period or pregnant

Persons with sensory disturbance caused by peripheral circulatory disorder due to

diabetes

Persons with sensory disturbance caused by other medical disorders

Persons being treated for personal injuries

Persons with a high fever greater than 100oF/38oC

Persons with medical conditions such as acute inflammation, high blood pressure,

or chills

Persons with sickness or under bed rest orders

Persons with Osteoporosis, spinal fractures, or acute pain

Persons with inflammation due to sprains or muscle strain

-2-

Do not use the massage chair when your hands or body is wet as it can

result in electric shock and personal injury.

Do not spill water or other liquid onto the massage chair. Do not place

massage chair in a humid environment such as a bathroom. Placing the

massage chair in a humid environment can result in electric shock and

personal injury.

Do not operate the massage chair with children or pets playing on or near

the massage chair. Make sure before operating the massage chair that

you can do so when children and pets are at a safe distance away.

Do not attempt to disassemble or repair the massage chair, power cord,

or controller on your own. It may result in electric shock, personal injury,

or malfunction of the massage chair.

Do not tamper with or manipulate the power cord. The power cord should

not be damaged in any way when operating the massage chair. Do not

bend, stretch, twist, or wrap the power cord. Do not hang the power cord

up on objects or furniture. A damage power cord can result in electric

shock, fire, and/or personal injury.

o This product is not intended for use by children or persons with reduced mental

capabilities. Keep children, persons with reduced mental capabilities and pets away from

the massage chair when in use.

o Do not use this product with any other power source other than AC 110V-120V. Do not

wrap the power cord around the power chair as this can result in electric shock, fire

and/or personal injury.

o Do not let children or pets sit and play on the massage chair as this can result in physical

injury or malfunction.

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o When the massage chair is in use, do not place your fingers into the gap between the

housing and cushion of the massage chair as this can result in physical injury.

o Do not use the massage chair to massage the head or stomach as this can result in

nausea and/or physical injury.

o Do not use the massage chair without its cloth cover.

o Do not use the massage chair if the cloth becomes damaged or ripped.

In the event of a power failure, switch the main power switch to OFF. Then disconnect

the power cord from the wall receptacle. This will prevent any unexpected sudden

operation when the power failure is restored.

Do not touch the wall receptacle, plug, or power cord with wet hands.

When not using or if a power failure occurs when the massage chair is in operation, turn

the main power switch OFF and disconnect the power cord from the wall receptacle to

prevent electric shock or accidental injury.

In the event of cleaning the massage chair, turn the main power switch OFF on the

massage chair and disconnect the power cord from the wall receptacle to prevent

electric shock or accidental injury.

When disconnecting the massage chair power cord, please do so by removing the plug

and not by grabbing the massage chair power cord and pulling. Pulling on the massage

chair power cord can result in electric shock, short circuit, fire, and/or physical injury.

Do not use the massage chair immediately after a meal or drinking fluids as this may

result in discomfort.

Do not hang any object using the massage chair power cord.

Handle the controller with care. Do not drop the controller as it could result in electric

shock, fire, and/or personal injury.

Do not use the massage chair near any open flames, such as a fire place, or any other

heating device. Do not place the massage chair near floor heating systems as it could

result in fire.

Do not smoke while operating the massage chair and do not place the massage chair

where there is underfloor heating.

-4-

o Do not rip, tear, or cut the massage chair fabric cover. This can result in personal injury

and malfunction of the massage chair.

o Do not bend, twist, or stretch the power cord as this could result in electric shock and/or

fire.

o Do not operate the massage chair if the power cord shows any signs of damages. Do

not plug the massage chair cord into a loose or damaged wall receptacle as this could

result in electric shock, fire, and/or personal injury.

o Do not force any overloading of each function setting as it will result in malfunction of the

massage chair and possible personal injury.

o Do not operate the massage chair if you are drowsy or sleepy. Do not fall asleep while

the massage chair is operating as this can lead to unconsciousness and result in

discomfort and/or personal injury.

o Do not drag the massage chair over the floor as this can damage your floor and cause

the massage chair to malfunction. Carry or roll the massage chair (if it has wheels)

carefully so as to not damage the massage chair or scratch your flooring.

o This product is designed for home use and not for commercial purposes.

o Do not operate the massage chair under any cloth materials, such as a blanket. This

could lead to excessive heating of the massage chair and can result in a fire and/or

personal injury.

o Make sure the massage chair power cord fits snuggly into the wall receptacle. Be sure

there is no dust obstructing the connection between the massage chair power cord and

wall receptacle.

o Do not stand or tread on the massage chair. Do not force overloading the massage chair

as this can lead to personal injury.

-5-

o Do not use the massage chair near any open flames or flammable gas. This can result in

a possible fire, personal injury, or malfunction and damage of the massage chair.

o Do not use the massage chair near areas where aerosol spray products are used as this

can damage the massage chair.

o Do not clean or spray the massage chair with abrasive cleaning agents such as

detergent, alcohol, or other chemical based agents as this can lead to fire, electric shock

and/or damage the massage chair.

o Keep children and persons with reduced mental capabilities away from the massage

chair when it is being operated.

o This product is not to be used by children, persons on bed rest, or persons with reduced

mental capabilities unless directed by a medical physician.

Features and Functions

Features:

1. Integrated Massage Function:

The Integrated Massage Function is compact with exceptional performance. This function

allows for roller massage from the neck to the shoulder while air massaging on the

shoulders, pelvic, hip, and legs. In addition, the toes will also receive the airbag massage.

2. Actuator Reclining Function:

The Actuator Reclining Function allows for easy adjustment for the most comfortable

positioning. The backrest can be adjusted in a range of approximately 115o to 165o while

the footrest has coordinated up and down adjustments.

3. Various Functions:

The preset programs will help rejuvenate and relive the body of fatigue. By selecting the

Optimal program according to your own personal preference, you can experience the ideal

massage. You can choose the manual selection which allows you to combine massage

functions with up to 216 possible massage combinations.

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Functions:

As a therapeutic massage device for home use, the massage chair provides such

benefits as relaxing the muscles, relieving the body from minor muscle aches and

pains, and helpful in improving sleep.

Components and Descriptions

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1. ON/OFF: When the ON/OFF button is pressed, the massage

chair will enter standby mode. If the ON/OFF button is pressed

again after a function is selected, the rollers will return back to

their initial position. Please note that when the power is ON, the

red LED light is illuminated. When the power is OFF, the red

LED light will turn off.

2. STOP: When the STOP button is pressed, the red LED light will

flash and all of the airbags will deflate and all functions will stop.

The STOP button should be used in case of emergency or

malfunction of the massage chair.

3. PROGRAM SELECTION: Press this button to select among the

different programs. Press any of these buttons and the rollers

will first move to your shoulder area. Then you will hear a beep

from the controller. Press the up or down arrow under

MASSAGE AREA within 8 seconds to gradually adjust the rollers

to a desired position.

4. ADJUST ROLLER POSITION: This button allows you to

manually adjust the rollers to specific positions.

5. AUTO (air massage): When the AUTO button is pressed, you

will enter the AUTO menu. You will be able to select air

massage for your shoulders, waist, pelvic, hip, calves, and feet.

6. MANUAL (roller massage): When the MANUAL button is

pressed, you will enter the MANUAL menu. You will be able to

select knead, tap, or knead/tap massage.

7. ADJUST ROLLER MASSAGE: This button is used to adjust the

strength, width, and the area of the roller massage.

8. ADJUST BACKREST: Press this button to adjust the reclining

of the backrest and the footrest.

9. ADJUST AIR PRESSURE STRENGTH: Press this button to

adjust the air pressure strength.

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o Do not splash water or any other liquid onto the massage chair or controller.

o Do not operate the massage chair with wet hands.

o Do not sit on, drop, or tamper/dismantle the controller. Do not pull excessively on the

controller wire.

o Do not bring the controller, including the LCD monitor, within contact of any sharp objects

as it may cause damage.

Before Use

This massage chair may be packaged with the backrest folded. If so and

before use, please raise up the backrest.

Please carefully and thoroughly follow the instructions for assembling the massage chair.

The massage chair is packaged with the massage chair back lying flat. Before operation,

the massage chair back will need to be put to the upright position using the controller. If

the backrest cover is not already zippered onto the backrest of the massage chair, then

you will need to install it. You can do this by attaching the backrest cover using the

zippers on the left/right side and the top of the backrest of the massage chair.

When using the massage chair, do not operate the massage chair in a humid

environment. Be sure not to drastically change the room temperature in which the

massage chair resides. Drastic changes in room temperature can lead to rusting of the

metal parts and greatly affect the operation of the massage chair causing damage.

Massage Chair Placement – Please be sure to have a clearance in front and behind the

massage chair of approximately 20”/50 cm to prevent it from touching any objects or

walls in the declined position.

Over 20”/50cm

Over 20”/50cm

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o Do not use the massage chair in the bathroom or any other humid

environment.

o Make sure the massage chair is assembled and operated on a flat level,

non-slippery floor.

o Do not use the massage chair in dusty and high ambient temperature

environments. The ambient room temperature needs to be below

104oF/40oC.

o Do not place the massage chair in direct sunlight or near heating

equipment.

o Do not smoke or operate the massage chair near any open flames.

Proceed in laying a rug or mat (optional) under the massage chair to prevent

damages to your floor. This is optional and will reduce operational noises. Never

place the massage chair on and electric blanket/rug.

Make sure the floor which the massage chair will be placed on can support the

massage chair. Be careful not to damage your floor by dragging the massage chair.

The placement of the massage chair needs to be at least 3.5 ft away from any and all

audio devices such as a television or radio to avoid product interference.

The weight limit of the massage chair is 220lbs/100kgs.

Confirm Product Contents –

Make sure that all of the massage chair parts are included.

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How to Move – When moving the massage chair, make sure the main power switch is in

the OFF position and the massage chair cord is unplugged from the wall receptacle.

When moving the massage chair using When lifting and moving the massage chair,

the caster wheels, straighten the massage lay the back of the massage chair flat into

chair to the upright position and grab hold the reclined position and grab hold of the

of the two sides of the leg supports at the backrest handle and footrest. Now lift and

front of the massage chair. Lift and roll move the massage chair to the desired

the massage chair to the desired location. location.

To prevent damages to your floor, you can Be sure not to drop the massage chair as this

lay something over your floor such as a may cause damage to the massage chair as

blanket or cardboard. well as your floor.

o The massage chair cannot be moved through doorways that measure less than 32” (in

most cases).

o Due to the weight of the massage chair, do not attempt to lift the massage chair if it is too

heavy. Be cautious when lifting so that you do not injury yourself.

o Be careful to not damage or drop the controller as it is attached to the massage chair.

o Do not lift the massage chair when someone is sitting in it.

o Make sure the massage chair power cord is disconnected from the wall receptacle before

attempting to move the massage chair.

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How to Connect the Power Source

1. Connect the massage chair power 2. Turn the main power switch ON at the

cord to the lower left side of the lower left front of the massage chair.

massage chair and plug the other

end into the wall receptacle.

Please Note: If the massage chair rollers get stuck, turn the main power switch ON and

press the ON/OFF button to return the massage chair to its default position.

o Do not plug the massage chair power cord into an external transformer.

o Make sure the massage chair main power switch is in the OFF position before plugging

the massage power cord into the wall receptacle.

o Make sure the massage chair power cord fits snug and tight into the wall receptacle.

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Confirm the Material

Before using the massage chair, make sure the massage chair leather and other

massage chair coverings are not damaged. Unzip the zipper and put your hand/finger

into the gap between the chair back and the back cushion to check whether the fabric

material is broken or damaged.

o Before using the massage chair, make sure there are no damages to the

leather/cloth/plastic materials of the massage chair. Even if a small tear is located, do

not operate the massage chair and contact the service provider. Any damaged material

is a safety hazard and the massage chair must not be operated.

Adjusting The Massage Chair

Please follow the instructions for adjusting the massage chair. Failure to do so can result in

damaging the massage chair.

Sitting in the Massage Chair

In the default setting, the massage chair back rollers are displaced at the lower waist of

the chair back and the footrest are position at the lowest position. For safety reasons,

please make sure that the rollers are situated in the correct position before sitting in the

massage chair. If the positions are incorrect, restart the massage chair using the

controller. After the rollers return to their default positions, proceed slowly in sitting into

the massage chair and placing your feet all the way back in the footrest. Please note:

Before exiting the massage chair, make sure to first remove your feet from the

footrest.

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o Once you have raised the footrest using the controller, do not sit in the massage chair.

You must only sit in the massage chair once the footrest is lowered.

o Before entering the massage chair, make sure the massage chair is in the upright

position. Once you are in the massage chair, you can adjust the angle of the chair using

the controller.

o Never stand on the footrest as this can damage the massage chair.

Adjust the Head Pad

Adjust the head pad by pulling the head pad flap through the strap at the top of the

backrest. Adjust the position of the pad to your preference. Make sure to place the pad

in the correct position.

Adjusting the Angle of the Massage Chair

Press this button to raise

the massage chair upright

Press this button to lay

the massage chair flat

During the adjusting of the massage chair, the footrest will adjust accordingly.

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You can adjust the angle of the massage chair by pressing the corresponding button on the

controller. If you hold the button for over 3 seconds and then let go, the massage chair will

adjust to your position preference until the button or reverse button is pressed again.

Please note: The main power switch at the right front of the chair overrides the

controller. If the ON/OFF button on the controller is OFF, you will still be able to

adjust the angle of the massage chair. If you press the STOP button, you will

not be able to adjust the angle of the massage chair.

o Be sure children and pets are kept away from the massage chair when it is in use. Do

not adjust the massage chair angles when children or pets are near the massage chair.

Make sure you have enough clearance at the front and rear of the massage chair when

adjusting the angle of the massage chair back and footrest.

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o Be sure children and pets are kept away from the massage chair when you adjust the

massage chair back and footrest. Never place your hands, fingers or objects under the

footrest.

Starting The Massage Chair

I. Massage Selections (AUTO)

The preset programs make it easy to select a function that suits your preferences. Once

you have chosen the desired function, the massage chair will enter the body scanning

mode.

FULL This selection massages from the shoulder to the feet.

BODY

RELIEVE This selection is recommended for users who seldom use the massaging

FATIGUE equipment. This selection may also improve sleeping.

RELAX This selection is recommended for those users seeking a less intense

massage. Typically, this selection is for older users and users who desire

a softer massage.

STRETCH This selection is recommended for users who are melancholy or who feel a

lack of energy.

II. Massage Selections (MANUAL)

The Manual mode allows you to combine your desired massage functions. You can

adjust the massage speed, massage area, and massage strength.

Knead Tap Knead/Tap

Roller Massage Area Hip Air Massage Leg Air Massage

(whole body, partial)

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III. Start Massage

Once the power cord is plugged into the wall outlet and connected to the massage chair,

the red LED light will illuminate. Press the ON/OFF button and the massage chair will be

in standby mode.

IV. Select Function

A. Auto Program

Select one of the buttons in the AUTO program. There are 4 programs available

to help relieve fatigue.

B. Manual Program

Select one of the buttons in the MANUAL program. You can also combine a roller

massage and an air massage.

Combined selections available

When you make a selection, the indicator light will illuminate. You will have the option of

selecting air massage, knead, tap, knead/tap per your preference.

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V. How To Use

A. Under the AUTO selection, you can adjust the air pressure strength.

Under the MANUAL selection, you Under the MANUAL selection, you can

can combine selections and adjust adjust the roller position.

the strength.

Air Strength = pressure

“S” = strong

“M” = medium When the indicator light

“W” = weak is illuminated, you can

adjust the massage chair

SPEED = Tap/minute WIDTH = Space between rollers back. “L” = more Tap/minute “L” = widest space

“M” = medium Tap/minute “M” = medium space

“S” = less Tap/minute “S” = narrowest space

Please note: During the massage, you can change between the different selections.

MANUAL AUTO

AUTO MANUAL

During the massage, you can stop the massage operation by pressing the ON/OFF

button. If you feel any discomfort or if the massage chair malfunctions, you can press

the STOP button. For safety, all of the mechanical moving parts of the massage chair will

stop operating and the airbags will deflate. The massage chair also has built in safety

features which can stop the massage operation if the massage chair malfunctions.

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o If the strength of the massage chair is too great, reduce the strength according the

guidance of the Owner Manual instructions. If you are not able to reduce the strength,

stop using the massage chair and contact the dealer for assistance. Continued use can

result in personal injury.

o Do not place your hands or feet into the roller tracks, the gap between the reclining

massage chair seat back and seat. Never place your hands or feet into or between

moving parts. Do not wear any foreign objects why using the massage chair such as hair

accessories, necklace, watch, bracelet, ring, etc. Such items can cause damage to the

massage chair.

o If your leg or foot come out of the legrest or footrest during operation of the massage

chair, do not attempt to force it back in as it will result in personal injury and possible

damage to the massage chair. Press the ON/OFF button for the chair to return to its

initial state.

o The user should never use the massage chair for longer than 15 minutes. Do not exceed

15 minutes in massaging any specific area of the body. Continuous use for extended

periods of time can result in over-massaging and can result in possible personal injury.

Daily massage should not be greater than 30 minutes (two independent massage

sessions).

B. Knead/Tap

By pressing the Knead/Tap button, you can change between Knead, Tap, or

Knead/Tap.

C. Roller Massage

By pressing the Roller button, you can change between whole body rolling, partial rolling, or

massaging to specific areas.

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D. Speed

There are 3 levels of speed for Knead, Tap, and Knead/Tap.

E. Width

There are 3 levels for the roller width.

F. Air Pressure Strength

Press this button to change between the 3 levels of air pressure strength.

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G. Adjusting Roller Position

When selecting Knead, Tap, or Knead/Tap, use the arrow buttons to adjust

the rollers to the desired position.

When selecting the Partial selection, use the arrow buttons to adjust the roller movement

area. Once the rollers have reached the desired area, release the your finger from the

arrow button.

VI. After Use

Raise the backrest to the upright position and then lower the footrest downward. Switch

the Main Power Switch to OFF. As with any home appliance, it is recommended to

unplug the massage chair when not in use.

o After use, turn OFF the Main Power Switch and unplug the massage chair power cord

from the wall outlet, especially if children or pets are near the massage chair at any time.

o Make sure to raise the backrest to the upright position completely and lower the footrest

down completely after use.

o When unplugging the massage chair power cord, please do so with dry hands and

cautiously. Never pull the cord out of the wall outlet by yanking the cord. Grab hold of

the plug and cautiously pull it out of the wall outlet.

o Never leave the cord lying around to prevent anyone from tripping over it.

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Troubleshooting

If you encounter any issues with the operation of the massage chair, please refer to the

troubleshooting guidelines below. If you are not able to resolve the issue, stop using the

massage chair immediately and contact the service provider. Make sure to unplug the massage

chair cord from the wall outlet.

1. Problem – The right and left rollers are out of alignment.

Solution – The rollers are designed with an alternating tap mechanism and sometimes

the rollers will be in the stopped position and out of alignment. This is how they were

designed.

2. Problem – The rollers get stuck during movement.

Solution – After using the massage chair, the system will reset the rollers to the lower

waist position of the seat back to avoid discomfort.

3. Problem – There is noise during the massage chair operation.

Solution – You will hear noises during the tap function, during the knead as the rollers

rub up against the massage chair cover, during the roller operation as the rollers raise

and lower, during the air massage as air inflates and deflates, during the air massage

from the pump, and during the raising and lowering of the massage chair back. This

noises are part of the design of the massage chair.

4. Problem – The rollers stop during the massage chair operation.

Solution – If the rollers experience too much pressure, they will sometimes stop moving

temporally. You can slightly lift your body or raise the massage chair back on the

controller. This issue may occur when the user is greater than 220 pounds.

5. Problem – The massage chair has no power and will not respond to the controller.

Solution – Check to make sure the massage chair power cord is properly connected to

the wall outlet. Check to make sure the Main Power Switch is turned ON. Be sure not to

press 2 buttons at the same time on the controller.

6. Problem – The massage chair power cord is overheating.

Solution – Stop using the massage chair immediately and unplug the massage chair

power cord from the wall outlet. Contact the service provider for assistance.

-22-

7. Problem – There is a flash of the power light on the controller.

Solution – Turn OFF the Main Power Switch and wait 10 seconds. Then turn the Main

Power Switch back ON.

If the massage chair is experiencing any of the following, stop operating the massage

chair and contact the service provider:

The massage chair does not start when the Main Power Switch is ON

The massage chair power cord is damaged

The massage chair cord becomes unusually hot

The auto timer function is not working

Other failures of the massage chair

o If after reviewing the above troubleshooting guidelines and the problem has not been

resolved, contact the service provider. Do not attempt to disassemble or make repairs to

the massage chair on your own as this could void the warranty and also cause possible

injury.

The massage chair covering is designed to have the rollers rub up against it. It will

receive wear over time. If you operate the massage chair twice a day for two 15

minute sessions, the life of the massage chair cover is approximately 3 years.

Depending on the user’s weight, size, and frequency of use, this could vary.

Before each use, the massage chair cover should be inspected. It is recommended

that the massage chair cover be inspected by an authorized serviceperson prior to

the third year. Regardless of usage, you should have the massage chair inspected

by an authorized serviceperson after 5 years of use.

Care And Storage

Make sure the massage chair is clear and free of dust. When storing the massage chair, do so

in a dry and non-humid location. You can loosen the magic buckle on the back of the head pad

and fold the massage chair back into the massage chair. This would be the position of the

massage chair when you first received the massage chair out of the box. If the massage chair

is not going to be used for an extended period of time, put a cover over it to protect it from dust

and dirt. Make sure to keep pets away from the massage chair to prevent them from chewing

on the massage chair cover and massage chair cord.

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When cleaning the massage chair covering, do so with lukewarm water and a soft cloth. You

can use a very small amount of upholstery cleaner (mild cleaner) if necessary. When using an

upholstery cleaner, test a spot on the massage chair that is out-of-sight to make sure the

cleaner does not stain the massage chair cover. Be sure to remove all of the cleaner residue

from the massage chair cover at the conclusion of you cleaning it. Do not use alcohol-based or

other chemical household cleaning products or abrasives on the massage chair as they can

damage the massage chair. The controller can be wiped down with a dry and soft cloth only.

o Do not install the massage chair where it can come into contact with direct heat, such as

direct sunlight or radiator or hot water tank/heater.

o When cleaning the massage chair, be sure to unplug the massage chair cord from the

wall outlet first. Do not plug or unplug the massage chair cord with wet hands.

o When storing the massage chair and covering it with a chair cover (such as vinyl), keep

in mind that the fabric color can change if the massage chair remains covered over a

prolong period of time.

Specifications

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Height

Approx.

Armrest 41.3”

Height

Approx.

23.6”

Depth Approx. 53.2”

Width Approx. 29.1”

Height

Approx. Headrest Height

18.1” Approx. 20.5”

Depth Approx. 70.1”

Warranty

3 Year Limited Warranty

The massage chair is covered by a 3 Year Limited Warranty. During the first 3 years of

ownership, the massage chair is covered with in-home service including parts and labor.

If the product is defective when received or becomes defective during the manufacturer’s

warranty period, it will be repaired/replaced in accordance with the manufacturer’s original

factory warranty. If this occurs, please contact McCusker and Company, Inc. at (xxx) xxx-xxxx.

The massage products are for residential indoor use only. Any exposure to outdoor elements

such as rain, snow, sun, wind, or extreme temperatures will not be covered by this warranty.

Any damages as a result of modifications made to the massage products will void this warranty.

What Is Covered: The Plan certifies that the Golden Designs, Inc. product will perform

satisfactorily during the Limited Warranty period. If the product fails, repairs will be covered by

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the Plan to include parts and labor. If parts are not available, and thus the product is

irreparable, you either will receive a replacement with a comparable feature model of like and

quality or be reimbursed an amount equal to the average repair cost not to exceed the current

replacement value of the product. The product must be prepared, installed, and used under

suitable conditions and in accordance with the manufacturer’s specifications.

This Plan is effective provided adequate proof of purchase is maintained, the product is properly

registered (as directed below) and the specific covered product is properly maintained.

McCusker and Company, Inc., the program administrator, must be notified within thirty (30) days

of purported failure. All records must be made available for inspection and verification of

defects by McCusker and Company, Inc., the administrator, and/or its distributors/contractors.

The Plan is exclusive and in lieu of all other warranties, including any warranty or

merchantability or fitness for a particular purpose.

What Is Not Covered: The Plan does not cover negligent, fraudulent, and/or intentional

damage. The liability under this Plan is limited to those (services/repairs/replacement)

delineated herein, at the discretion of the Administrator and only when the product is properly

installed, registered, maintained, and in use.

In no event shall (manufacturer/client) or the obligor/administrator of this Plan be liable for any

special, indirect, incidental, or consequential damages. This Plan, covering parts and labor, is

void if the product covered by the Plan has been subject to: intentional damage, alteration,

tampering, acts of God and other insurance perils, faulty installation or if damage is covered by

any insurance or service contract or OEM warranty. The Plan coverage applies only to the

single registered product and no other products are covered. Claims not submitted in

accordance with the terms and conditions of this Plan are void. Loss of data or data recovery,

damages to components other than those delineated herein, pre-existing damage, damaged

accessories, and manufacturer’s recall or damage by unreasonable or unintended use, neglect,

improper service or other causes not arising out of defects in material or workmanship are not

covered.

To Make A Claim: For service, please contact McCusker and Company, Inc. at (xxx) xxx-xxxx.

Please have your proof of purchase and product registration information including the serial

number and model available at the time of the call. The customer service representative will

provide information on your shipment and repair.

Register Your Plan: In order for this Plan to be valid, you must register your Plan at

www.registerproductnow.com within 15 days of purchase. This Plan is non-transferable and

only applies to the original purchaser.

Obligor/Administrator: The obligor and administrator under this limited warranty contract is

McCusker and Company, Inc. whose address is 1210 Hall Johnson Road, Suite 200, Colleyville,

Texas, 76034. McCusker and Company, Inc. can be contacted at (800) 734-0819 x105.

*3 Year Limited In-Home Warranty Service Includes Parts and Labor.

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WARRANTY CARD Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please take the time to

complete the following Warranty Card and mail it back to:

Golden Designs, Inc.

3550 Jurupa Street, Unit B

Ontario, CA 91761

Please include a copy of your sales receipt showing date of purchase as this will serve as proof of

purchase.

Warranty will be VOID if the following warranty card is not mailed back within 60 days of

purchase date along with proof of purchase.

**Serial number (S/N) is located on the sauna’s front panel, rear panel, or on the carton.**

DETACH HERE

WARRANTY CARD

All fields must be completed to validate the warranty.

Name:

Address:

City: State: Zip Code:

Phone Number:

Purchase Date:

Product Name:

Purchase From:

Serial Number:

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