ADS BIOTEC realizes the importance of maintaining your laboratory’s smooth and efficient operation. The HANABI Metaphase Chromosome Harvester requires appropriate care and maintenance for optimal performance. Planning post-warranty maintenance is a critical part of laboratory management. Through the HANABI Metaphase Chromosome Harvester Support Plan, we take care of all your post-warranty service needs. This plan includes an annual preventative maintenance program and emergency service support to minimize unscheduled downtime for repairs.

Support Plan

Increased Productivity with High Quality and Consistency

HANABI Metaphase Chromosome Harvester

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PI, PII Plus, and PIII

The HANABI Metaphase Chromosome Harvester Support Plan includes the following benefits:Ÿ One annual preventative maintenance visit at no additional charge.

Ÿ Emergency service visits as required to address operational failures.

Ÿ Replacement parts provided at no charge (excludes consumables and routine replacement parts such as lamps, bottles, filters, PTFE tubing and couplers).

Ÿ Travel and labor expenses associated with preventative maintenance and emergency visits are included.

Ÿ Telephone Hotline Support.

™ 2015 ADS Biotec Inc.

HANABIMetaphase Chromosome Harvester Support Plan

Increased Productivity with High Quality and Consistency

40 Watt Road HillingtonPark Hillington, Glasgow,UK G52 4RYPhone: +44 (0)141 892 8800Fax: +44 (0)141 883 5967

Email: info@adsbiotec.com

Contact Information

482147-04™ 2015 ADS Biotec Inc.

Web: www.adsbiotec.com

ADS Biotec, Inc.

7409 Irvington Road,Omaha, NE 68122 USAPhone: 800-362-3278Email: info@adsbiotec.com

ADS Biotec provides HANABI Metaphase Chromosome Harvester post-warranty preventative maintenance and service support to help ensure optimal performance and minimize unnecessary downtime.The HANABI Metaphase Chromosome Harvester Support Plan is available as either annual or multi-year agreements. The plan includes the following:1. One annual preventative maintenance visit.a) Check or replace tubing and fittings in supernatant path.b) Check or replace reagent bottle tubes.c) Lubricate position shaft ball joint.d) Clean or replace aspirator tubes.e) Clean vortexing mortar.f) Check or clean optical tube sensors.g) Check or adjust vortexing mortar height.h) Check or adjust centrifuge rotor belt tension.i) Check or clean aspirator pump heads.j) Check or clean supernatant trap valve.2. Emergency service visits as required to address operational failures.3. Replacement parts provided at no charge (excludes consumables and routine replacement parts such as lamps, bottles, filters, PTFE tubing and couplers).4. Travel and labor expenses associated with preventative maintenance and emergency visits are included.5. Telephone Hotline Support.6. Discount on post-installation operator training – 25% off list price.7. Emergency repair and preventative maintenance is typically performed during normal working hours from 8:00 a.m. to 5:00 p.m., Monday through Friday. Coverage during non-standard working hours can be arranged under special circumstances. Customer agrees to provide safe conditions and access to the instrument for this work.8. ADS Biotec is the only authorized service provider under the plan. The use of unauthorized subcontractors invalidates all warranties on the instrument.9. The plan does not cover any cost for repair if damage to the instrument is a result of abuse, neglect,vandalism, acts of God, or the use, repair or modification of the instrument contrary to the specification or instructions supplied by ADS Biotec.10. Unless otherwise noted, ADS Biotec sales terms and conditions apply to this plan.

ADS Biotec Limited