handle & knob replacements form - lustre craft cookware · 2016-01-28 · handle w/ hang hole...

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Customer Care is our first priority, which is why we honor your Lifetime Warranty. We appreciate your business. Your trust and loyalty is very important to us. Should you decide to purchase a new set and give your set to a friend or family member, your warranty is transferrable and they’ll thank you for it every time they prepare a meal! They must provide a copy of the original purchase for replacement. If you have questions concerning your cookware and its warranty coverage, please contact our Customer Service Department at (352) 483-7600 or email us at [email protected] for a preliminary consultation. If it is determined that your cookware needs to be returned for further evaluation, our representatives will provide you with an authorization code as well as the address for our Review Division. Any cookware sent without the proper code will be returned to the sender. If you need parts such as handles and/or knobs, and the name on your cookware reads Lustre Craft, match the needed item to the correct piece listed in this brochure and SUBMIT THIS FORM TO: Lustre Craft Cookware Parts Division 4129 United Avenue Mount Dora, FL 32757 If you have another brand of cookware and would like information about how to reach the manufacturer, contact the Cookware Manufacturers of America (CMA) at 205-592-0389 or visit them online at Cookware. org. While we may not be able to assist you with other brand names, we’ll do our best to point you in the right direction. Discontinued Items 4129 United Avenue • Mount Dora, FL 32757 Phone: 352-483-7600 LustreCraftCookware.com DISCONTINUED 110V REPLACE WITH: Thermo-Plug KA30PC007GN Knob Part #: P161-19 DISCONTINUED REPLACE WITH: P456 DISCONTINUED • NONE IN STOCK Return entire pan for replacement handle installation Call Customer Service for instructions. DISCONTINUED REPLACE WITH: P116-19K DISCONTINUED REPLACE WITH: STH004 Aluminum cookware with this handle cannot be repaired or replaced. Aluminum can no longer be welded. Handle Part #: P507-20 Part #: 388-20 Part #: P940-20 Part #: P1006-20K LC011 0715 Handle Part #: P198-19 DISCONTINUED REPLACE WITH: P116-19K Items listed on this page have been discontinued. If you find the part that you need on this page, please reference the replacement part number and find it on the inside of this brochure or you may have to return your unit for replacement handle installation. For quick and hassle-free ordering, please visit our website at LustreCraftCookware.com to view the parts you need and contact our office today at 800-800-2850. For Helpful hints and tips on Care and Use of your cookware please visit our website at LustreCraftCookware.com/care-use HANDLE & KNOB Replacements CUSTOMER CARE FORM Lifetime Warranty The cookware you have invested in is warranted against defects in workmanship and materials for the lifetime of the cookware. All electrical components and the Kitchen Kutter are warranted for a period of 1 year from the date of purchase. The original purchase will be registered as proof of purchase in the corporate database. Any heir to the cookware must provide a copy of the original purchase for replacement. If cookware is damaged or destroyed by abuse, accident, fire, natural disaster, or theft, all original purchases may be replaced at 50% of the retail price at the time of replacement. A police and/or fire report as well as a letter of explanation must be submitted. THE MANUFACTURER’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS AT THE MANUFACTURER’S SOLE DESCRETION. THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT. THIS WARRANTY IS EXPRESSLY GRANTED IN LIEU OF ALL OTHER WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. All warranty issues should be directed to: Consumer Service 4129 United Avenue | Mount Dora, FL 32757 Phone: (352) 483-7600 LustreCraftCookware.com Handle Part #: P1074-20

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Customer Care is our first priority, which is why we honor your Lifetime Warranty. We appreciate your business. Your trust and loyalty is very important to us. Should you decide to purchase a new set and give your set to a friend or family member, your warranty is transferrable and they’ll thank you for it every time they prepare a meal! They must provide a copy of the original purchase for replacement.

If you have questions concerning your cookware and its warranty coverage, please contact our Customer Service Department at (352) 483-7600 or email us at [email protected] for a preliminary consultation. If it is determined that your cookware needs to be returned for further evaluation, our representatives will provide you with an authorization code as well as the address for our Review Division. Any cookware sent without the proper code will be returned to the sender.

If you need parts such as handles and/or knobs, and the name on your cookware reads Lustre Craft, match the needed item to the correct piece listed in this brochure and SUBMIT THIS FORM TO:

Lustre Craft Cookware Parts Division4129 United Avenue

Mount Dora, FL 32757

If you have another brand of cookware and would like information about how to reach the manufacturer, contact the Cookware Manufacturers of America (CMA) at 205-592-0389 or visit them online at Cookware.org. While we may not be able to assist you with other brand names, we’ll do our best to point you in the right direction.

Discontinued Items

4129 United Avenue • Mount Dora, FL 32757Phone: 352-483-7600

LustreCraftCookware.com

DISCONTINUED 110VREPLACE WITH:

Thermo-PlugKA30PC007GN

KnobPart #: P161-19

DISCONTINUEDREPLACE WITH:

P456

DISCONTINUED • NONE IN STOCKReturn entire pan for replacement handle installation

Call Customer Service for instructions.

DISCONTINUEDREPLACE WITH:

P116-19K

DISCONTINUED REPLACE WITH: STH004Aluminum cookware with this handle cannot be repaired or replaced. Aluminum can no longer be welded.

HandlePart #: P507-20Part #: 388-20

Part #: P940-20Part #: P1006-20K

LC011 0715

HandlePart #: P198-19

DISCONTINUED REPLACE WITH:P116-19K

Items listed on this page have been discontinued. If you find the part that you need on this page, please reference the replacement part number and find it on the inside of this brochure or you may have to return your unit for replacement handle installation.

For quick and hassle-free ordering, please visit our website at

LustreCraftCookware.com to view the parts you need and contact

our office today at 800-800-2850.

For Helpful hints and tips on

Care and Use of your cookware

please visit our website at LustreCraftCookware.com/care-use

HANDLE & KNOB Replacements CUSTOMER CARE FORM

Lifetime WarrantyThe cookware you have invested in is warranted against defects in workmanship and materials for the lifetime of the cookware. All electrical components and the Kitchen Kutter are warranted for a period of 1 year from the date of purchase.

The original purchase will be registered as proof of purchase in the corporate database. Any heir to the cookware must provide a copy of the original purchase for replacement.

If cookware is damaged or destroyed by abuse, accident, fire, natural disaster, or theft, all original purchases may be replaced at 50% of the retail price at the time of replacement. A police and/or fire report as well as a letter of explanation must be submitted.

THE MANUFACTURER’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS AT THE MANUFACTURER’S SOLE DESCRETION. THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT. THIS WARRANTY IS EXPRESSLY GRANTED IN LIEU OF ALL OTHER WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.

All warranty issues should be directed to:

Consumer Service4129 United Avenue | Mount Dora, FL 32757

Phone: (352) 483-7600LustreCraftCookware.com

HandlePart #: P1074-20

Handle w/ Hang HoleSTH004

$10.00

Protector for Straight- sided pans STH004-01

Protector for Square Griddle - STH004-03

Protector for Sauté Pans STH004-02

Protector for 1-Quart - STH004-04

Screw - SCR001Washer - WSH002

Knob KitKNB 001 LC KIT $10.00

Side Handle KitP511-20K

$7.00Side Handle

P511-20Screw

P787-127WasherP123-47

Straight Sided PansSIH001-01

$6.00

Sauté pansSIH001-02

ScrewP174-127WasherP230-47ProtectorP240-26

Helper Handle KitP724-20K

$10.00

Helper HandleP724-20Screw

P150-127ProtectorP162-26WasherP230-47Old Style

Handle KitP722-20K

$10.00HandleP722-20Screw

P787-127Vapor Valve III Kit

P540-19K

$10.00

KnobP540-19

DiscP340-79WasherP396-47Whistle

P97-21D

Kit Includes: Handle & Screw

Kit Includes: Handle, Screw, Protector & Washer

SUBTOTAL

Side Handle KitP830-20K

$5.00Side HandleP830-20Screw

P263-127Handle KitP1144-20K

$6.00Handle

P1144-20Screw

P908-127WasherP230-47

Handle KitP1145-20K

$6.00Handle

P1145-20Screw

P908-127WasherP230-47

Handle KitP116-19K

$7.00KnobP116-19WasherP57-47

Whistle Valve Knob Kit

P539-16K

$10.00Knob

P539-19Disc

P340-79WasherP396-47Whistle

P97-21DWhistle Valve

Knob KitP542-19K

$10.00Knob

P542-19Disc

P340-79WasherP396-47WhistleP97-21

Vapor Valve II KitP456-19K

$10.00

KnobP456-19

DiscP246-79WasherP386-47Whistle

P97-21D

Kit Includes:Knob,Disc,

Washer & Whistle

PLEASE PRINT LEGIBLY

Knob KitP456-19L

$9.00KnobP456-19

WasherP164-47

Knob KitP456-19M

$8.00KnobP456-19

Small WasherP238-47

Vapor Valve I KitP27-16K

$10.00

ValveP27-16

SpringP51-134

RetainerP58-96D

CapP73-89

Old Style Leg KitP67-77K

$3.00

LegP67-77

ScrewP682-127

WasherP125-47

GasketP89-72

Leg Kit P41-77K

$3.50Leg KP09BF017

Screw P682-127

Washer P89-72

Kit Includes:Knob & Washer

Kit Includes:Handle, Screw,

Washer & Protector

Kit Includes: Knob, Disc, Washer & Whistle

Kit Includes: Screw & Washer

FOR USE WITH:4 qt. Slo-Cooker8 qt., 12 qt. &20 qt.

Kit Includes: Handle, Screw & Washer

P262-81STRAIGHTweld-nut

connection

FOR USE WITH:12” Liquid Core®

Kit Includes: Handle, Screw & Washer

P245-81STRAIGHTweld-nut

connection

Kit Includes:Leg, Screw, Washer & Gasket

Handle/Leg Unit KitP1157-20K

$10.00Handle/Leg Unit

P1157-20Screw

P908-127WasherP230-47

Handle/Leg Unit KitP1156-20K

$10.00Handle/Leg Unit

P1156-20Screw

P908-127

WasherP230-47

110V SkilletsKA30PC007GN $40.00

For Use In Canada92010-78Z $45.00

Canadian CordP59-74 $10.00

Gourmet Cooker CordP193-74

Gour. Cooker KnobKNB002

$5.00

$5.00

THERMO-PLUG

Replaces part #: 7501-78See back page for details.

FOR ORDERING PARTS ONLY:MAIL TO: Lustre Craft Cookware, Parts Division

4129 United Avenue, Mount Dora, FL 32757

Kit Includes: Handle/Leg, Washer & Screw

10” Liquid Core®WITHOUT THERMO-PLUG OPENING

Kit Includes: Handle/Leg, Washer & Screw

10” Liquid Core®WITH THERMO-PLUG OPENING

Kit Includes:Side Handle,

Screw &Washer

ValveSpring

RetainerCap

Kit Includes:Knob & Washer

Replaces parts #:P198-19

See back page fordetails.

SUBTOTAL

FOR OFFICE USE ONLY ORDER #: __________________

FOR USE WITH: 12” Liquid Core®

Kit Includes: Leg, Screw & Gasket

Kit Includes: Knob & Washer

NO VAPOR VALVE

Kit Includes: Knob & Washer

‚ VAPOR VALVE ‚

Kit Includes:Knob,Disc,

Washer & Whistle

Kit Includes:Knob, Disc, Washer & Whistle

Kit Includes:

TOTAL FROM BOTH PAGES $

$

$ SALES TAX FOR YOUR STATE ______% $

SHIPPING & HANDLING $8.00 TOTAL $

For pieces older than 1970 use washer P164-47 - $4.00

Stick Handlewith Hang Hole,

Protector, Screw & Washer

Replace part #’s:P338-20 & P507-20

See back page for details

HANDLE & KNOB Replacements HANDLE & KNOB ReplacementsIF THE HANDLES REQUIRED ARE NOT LISTED BELOW, PLEASE CHECK THE BACK PAGE FOR DISCONTINUED ITEMS

IF THE HANDLES REQUIRED ARE NOT LISTED BELOW, PLEASE CHECK THE BACK PAGE FOR DISCONTINUED ITEMSPRICE PRICEPRICE PRICEPRICES SUBJECT TO CHANGE WITHOUT NOTICE

ALL PRICES LISTED IN U.S. DOLLARSPRICES SUBJECT TO CHANGE WITHOUT NOTICEALL PRICES LISTED IN U.S. DOLLARS

Name

Address

City State Zip

Phone

Credit Card Type Visa MasterCard AmEx Discover

Card # Exp. Date

Signature

WE APPRECIATE YOUR BUSINESS!

PLEASE ALLOW 2-3 WEEKS FOR DELIVERY.

Payment must be enclosed to process your order.

DO NOT SEND CASH

Make check or money order payable to LUSTRE CRAFT.

To charge your order, complete the credit card

information below.

Knob & Washer