harnessing the 'bang': from digital disruption to digital ...€¦ · deloitte provides...

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Harnessing the 'Bang': from Digital Disruption to Digital Transformation Stephen Huppert © Deloitte Touche Tohmatsu This presentation has been prepared for the Actuaries Institute 2015 Actuaries Summit. The Institute Council wishes it to be understood that opinions put forward herein are not necessarily those of the Institute and the Council is not responsible for those opinions.

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Page 1: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Harnessing the 'Bang': from Digital

Disruption to Digital Transformation

Stephen Huppert

© Deloitte Touche Tohmatsu

This presentation has been prepared for the Actuaries Institute 2015

Actuaries Summit.

The Institute Council wishes it to be understood that opinions put forward

herein are not necessarily those of the Institute and the Council is not

responsible for those opinions.

Page 2: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

"Computers in the future may weigh no

more than 1.5 tons.“

Popular Mechanics (1949)

Page 3: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Everything in this 1991

RadioShack ad exists in a

single smartphone.

Page 4: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

“I used to say that this is the most important graph in all the

technology business. I’m now of the opinion that this is the most important graph ever graphed.” Steve Jurvetson

Page 5: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Artificial Intelligence Genomics

Connected Home Sensing – Internet of Things

Crypto-Currencies

Robotics 3D Printing

Drones

Mobile Payments

Oculus Rift Wearables

Electric and Connected Cars

E X P O N E N T I A L T E C H N O L O G I E S

Page 6: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

A M YR I A D O F D I SR U PT I V E I D EAS AR E N O W BEC O M I N G A R EAL I T Y

Page 7: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Artificial Intelligence

Page 8: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning
Page 9: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning
Page 10: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Meet NAO

A humanoid robot

offers basic service

information at the

Bank of Tokyo-

Mitsubishi UFJ's

Page 11: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning
Page 12: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

a c t u a r y

Page 13: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

The Internet of Things

Page 14: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Wearables and

insurance

Page 15: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Telematics

Page 16: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Connected

Home

Page 17: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

The Sharing Economy

Page 18: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Peer to Peer Insurance

Page 19: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Big Data and Analytics

Page 20: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Applying big

data in

insurance

Page 21: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning
Page 22: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Social Media

Page 23: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning
Page 24: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

What are actuaries saying on twitter?

https://twitter.com/stephenhuppert/lists/actuaries

https://twitter.com/stephenhuppert/lists/actuariesdownunder

Page 25: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning
Page 26: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning
Page 27: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

"Investor concern over the threat of new technologies is overstated." Blockbuster analyst report, 1999

Page 28: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Disruptors tend to show these three essential characteristics that enable

them to scale quickly and grow at sometimes unbelievable speed

They have a digital platform to connect supply and demand

They leverage resources outside their organisation

They focus on quick learning by daily experimenting with new ideas

Page 29: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Disruptors being

disrupted

Page 30: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Uber, the world’s largest taxi

company, owns no vehicles

Facebook, the world’s most

popular media owner, creates

no content

Alibaba, the most valuable

retailer, has no inventory

Airbnb, the world’s largest

accommodation provider, owns

no real estate

The Battle Is For The Customer Interface

Tom Goodwin Senior Vice President of Strategy and Innovation at Havas Media.

Page 31: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

Continue the conversation

[email protected]

@stephenhuppert

Page 32: Harnessing the 'Bang': from Digital Disruption to Digital ...€¦ · Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning

About Deloitte

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member firms, each of which is a legally separate and independent entity. Please see

www.deloitte.com/au/about for a detailed description of the legal structure of Deloitte Touche

Tohmatsu and its member firms.

About Deloitte Australia

In Australia, Deloitte has 12 offices and over 4,500 people and provides audit, tax, consulting, and

financial advisory services to public and private clients across the country. Known as an employer

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please visit Deloitte’s web site at www.deloitte.com.au.

Confidential This document and the information contained in it is confidential and should not be

used or disclosed in any way without our prior consent.

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General information only

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