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Harrow Road – Ward Profile 2008

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Councillors:

Cllr Sharan Tabari

Cllr Ruth Bush Cllr Guthrie McKie

Senior Management Ward Champion:

Steve Harrison

Neighbourhoods Team

Tel: 020 7641 3255 Email: harrowroad@ westminster.gov.uk


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Explanation of the Data used in Ward Profiles 1. City Survey Data • There are standard caveats in using or interpreting survey data. Any survey can only give an indicative

snapshot of views based on a sample group. The information in this profile on resident priorities and satisfaction is intended as a guide not a definitive picture.

• There are two ways to increase the reliability of survey data. Firstly increasing the sample size for the survey; secondly ensuring that the residents surveyed are demographically representative of the local population. The vast majority of survey data presented here is taken from the City Survey, undertaken annually by Ipsos MORI on behalf of Westminster City Council. The Council has worked to improve both sample size and representivity to increase the reliability of its survey data.

• 3,044 Westminster residents aged 16+ were interviewed face-to-face between October 2007 and January 2008, an average of 150 interviews per ward. This represents a threefold increase on previous years, giving greater overall confidence and statistically robust data at a ward level, which has not previously been possible.

• Ipsos MORI conducted face-to-face interviews with residents living in randomly pre-selected locations across the city. Pre-selection ensured that residents were targeted in each area in proportion to the local population size and socio-demographic composition. Fixed quotas for each areas were used to give a representative balance across characteristics: sex, age, ethnicity and work status, based on updated Census information.

• Interviewers in each area were instructed to achieve their target number of interviews fulfilling the demographic quotas set. Interviewers are required to leave a minimum of three households between calls, as well as include evening and weekend visits.

• Based on this approach, it is possible to estimate the ‘confidence interval’ for the survey results. This is the predicted variation between the sample result and what would have been obtained if everybody had been interviewed; it varies depending on the number of interviews and the actual result. For 150 respondents the confidence interval is +/- 5% if the result is around 10% or 90%. Therefore if 10% are satisfied, the true population value if everyone in the ward was interviewed, would likely be between 5% and 15%, with the likeliest result being 10%. For 150 respondents the confidence interval is +/-8% if the result is around 50%. Therefore if 50% are satisfied then the true population value will be between 42% and 58%, but again to be most likely at 50%. Therefore as a rule of thumb consider the confidence level to be between +/-5 and +/-8%.

2. Operational and Demographic Data • The use of operational and demographic data to complement City Survey results is designed to give a

contextual depth to the Profiles. A full list is available in a separate ‘data spine’ document. • Demographic data is the latest available that is considered robust at a ward level. In some cases

unfortunately, this means a reliance on 2001 Census data. • Operational data has been drawn from management information sources across Westminster and

usually covers the calendar year 2007. 3. Super Output Areas (SOAs) • Reference is made to geographical areas in wards known as Super Output Areas or SOAs. • SOAs are small geographical units created by the Office for National Statistics, coterminous with ward

boundaries and home to between 1200 and 1500 people formed of merged Output Areas. They are supposed to take into account measures of population size and social homogeneity.

• The maps herein are based on SOAs as they are the basis upon which many National Statistics are now released. This enables differences between areas to be identified below Ward level.

4. The Index of Deprivation 2007 • The ID 2007 is published by the Communities and Local Government department and brings together

37 indicators that cover specific aspects of deprivation: Income; Employment; Health and Disability; Education, Skills and Training; Barriers to Housing and Services; Living Environment and Crime. These are weighted and combined to create the overall Index of Multiple Deprivation 2007. A full description of all the indicators and sources is available.

• All domains are mapped in the Atlas. Some indicators such as the ‘barriers to owner-occupation’ result in some of the most expensive areas in Central London coming out as deprived because of affordability, hence the appearance of red in most of the maps across the City in this domain.

• In Central London, issues which the ID 2007 fails to reflect fully are low take-up of benefits and high housing costs.


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Summary of Harrow Road Characteristics

Demographic Harrow Road Rank out of 20 in Westminster (1 = least)

Westminster Average

Area (sq km) 0.55 3 1.14 Ward Population 10,217 8 10,795 Density population per sq km 18,576 17 13,643 All Households 3,996 4 4,557 % of residents 0-15 16.2% 17 14.3% % of residents aged 16-64 70.6% 3 72.9% % of residents aged 65+ 13.1% 14 12.8% White British 40.0% 5 48.5% % of residents born in the UK 58.5% 13 55.9% IMD centile (1 = most deprived) 12.2% 4 37.8% Total working-age benefit claimants 1,830 17 1,019 Percentage of primary school pupils receiving free school meals 36% 12 32.2%

% of residents aged 16-49 that suffer from a limited long-term illness

11.9% 16 8.6%

The ward of Harrow Road lies in the north west of Westminster. It is bordered to the north east by Maida Vale, the south by Westbourne and the north west by Queens Park. The borough of Brent is to the north, while Kensington and Chelsea is to the west.

58.5% of residents are born in the UK, which is close to the average within the wards covered

by Westminster City Council (WCC). The percentage of residents who have UK nationality is 78.6%, which is again close to the average.

40% of residents are White British (lower than the City average), whilst the ward also has one of

the highest proportion of White Irish (5.6%) residents. Harrow Road also contains the second highest proportion of Black Caribbean (12.3%) and Black African (7.0%) residents.

Christianity is the most common religion in Harrow at 55.2% - virtually identical to the

Westminster average. The next highest proportions of residents in terms of religion in the ward are those identifying as having no religion (16.3%) and as Muslim (16.2%).

There are four schools in Harrow Road – Mary Paterson Nursery School, St Peter’s CE Primary

School, the Queen Elizabeth II Jubilee community special school (in Kennet Road, not shown on the map) and the recently opened Paddington Academy.

The Index of Multiple Deprivation identifies all six SOAs in Harrow Road as within the most

deprived 25% in England. Deprivation ranges from one area within the top 25% (SOA code E01004676) to one within the top 5% (SOA code E01004674). (See appendix for more information).


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Most Important Services – Lowest Satisfaction

4 or 5 Most important services – Residents in Harrow Road undertaking the 2007 City Survey were asked to name those services they deemed as most important. ‘Refuse collection’ was typically the service that produced the highest number of responses across all wards, as is the case here, although residents in Harrow Road feel less strongly on this single issue when compared to the average.

Top 4 or 5 Most Important Services vs Westminster Average

0% 10% 20% 30% 40% 50% 60%

Refuse collection

Recycling facilities

Parks & open spaces

Libraries

Housing management(CityWest Homes)

Youth clubs & other facilitiesfor young people

Parking services

Street sweeping

Street lighting

Swimming pools & sports facilities

City Guardians (also knownas street wardens)

Help to prevent children and familiesfrom becoming vulnerable

Primary schools

Services for people with disabilities

One stop services

Harrow Road

Westminster Average

Satisfaction ratings – The table below summarises high priority service issues, as cited by residents in the 2008 City Survey, and also areas of low satisfaction. Where similar entries appear in both tables, they may point towards those areas that require the most consideration. ‘Parking services’ receives the lowest satisfaction ratings within Harrow Road at 21% very satisfied or fairly satisfied. This figure has significantly dropped compared to the one given in the aggregated 2004/6 City Surveys, which was previously at 39%, and is now amongst the lowest levels of satisfaction for this service across Westminster. ‘Licensing of premises’ receives the second lowest satisfaction rating within the ward at 34%. This rating has fallen from 38% from the 2004/06 aggregated data. Satisfaction ratings have been drawn only from those services where data is robust i.e. there is a reasonably high number of users picked up in the City Survey. Those services with less than 20 user respondents have been omitted.


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Most Important 5 Services

% of residents who ranked in their top 4 or 5 priorities

Rank in WCC out of 20 Wards (1=highest)

Bottom 5 Satisfaction Ratings*

% by individual service

Rank in WCC out of 20 Wards (1=highest)

1 Refuse collection 43% 18 Parking services 21% 17

2 Recycling facilities 27% 16

Licensing of premises (eg allowing bars,

clubs or restaurants to serve alcohol)

34% 18

3 Parks & open spaces 24% 16

City Guardians (also known as street

wardens) 34% 18

4 Libraries 19% 9

Licensing hours (eg regulating the hours

cafes, pubs and clubs can serve food or

alcohol in)

40% 18

5 Housing

management (CityWest Homes)

17% 10 Council tax services 49% 17

(*Services with low satisfaction will not appear on the scattergram below if they were outside the 15 services with the highest levels of importance in the City Survey 2007)

Satisfaction with Services vs Most Important Services

Refuse collection

Libraries

Recycling facilities

Parks & open spaces

Housing management (CityWest Homes)

Parking services

Sports facilities

Street sweepingStreet lighting

City Guardians

Primary schools

One stop services

Secondary schools

Road maintenancePavement maintenance

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

<- Low Importance High Importance ->

Sati

sfact

ion


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Issue raised by the 4 or 5 most important services 1 Refuse collection The Issues

Residents across Westminster typically placed refuse collection at the top of their most important 4 or 5 services, as is the case in Harrow Road. However, only 43% did so here compared to the City average of 54%. Harrow Road placed the third lowest importance out of all 20 wards on this service and instead chose to distribute importance across a slightly wider range of services.

Satisfaction with refuse collection fell slightly from 83% in the aggregated 2004/06 City Survey

data to 79% in 2007. This goes against the trend in Westminster where satisfaction rose by 1%.

The number of waste complaints is around the average in the City, at 308 from January to December 2007. The City average within the same period was 344.

2 Recycling facilities The Issues

27% of residents rated this service in their 4 or 5 most important in Harrow Road. This again falls below the City average, in this case 35%.

The level of satisfaction with recycling facilities has improved steadily on 69% responding as very

satisfied or fairly satisfied in the 2004/06 data, to 74% in 2007. This compares well to a Westminster average of 71% (which itself has increased by 8%).

In the 2007 City Survey, residents were given the option of answering an open question as to

what Westminster City Council could do to improve its services. The range and number of responses were varied, however 2% stated “more recycling bins” and/or offering “colour coded bags” – a relatively low number.

3 Parks and open spaces The Issues

24% of residents rated ‘Parks and open spaces’ in their 4 or 5 most important services. This is relatively close to the City average of 29%.

The areas listed as ‘Parks and open spaces’ within Harrow Road include Edbrooke Road

Gardens, Kensal Wharf Open Space and Tamplin Mews Garden. There are no major redevelopments planned for the open space in Harrow Road during 2008.

67% stated in the City Survey that they are very satisfied or fairly satisfied with this service, the

second lowest in the City and below the 78% average.

When asked to what degree they thought a number of issues were a fairly big or very big problem, 52% of residents responded as such for dog fouling on pavements and 16% for a lack of trees and flowers. These may be issues to consider in terms of the open spaces on offer in the ward.

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4 Libraries

19% of residents cite libraries as one of the 4 or 5 most important services which is identical to the Westminster average.

Satisfaction with the service at 63% is slightly lower than the Westminster average of 66%.

Satisfaction rates in Harrow Road for libraries have fallen since the 2004/06 aggregated City Survey data, which previously stood at 74%.

49% of City Survey respondents in Harrow Road are users of library services, slightly above the

City average of 47%.

For most residents in Harrow Road, Maida Vale Library in Sutherland Avenue, Westbourne, will be the closest library facility.

5 Housing management (CityWest Homes) The Issues

6 of Westminster’s 137 housing estates are located in Harrow Road:

• Arnold House • Burlington Close • Elmfield House • Fermoy House • Lydford Estate • Macroom House

According to the 2007 IMD, Harrow Road is in the top 7% of deprivation for barriers to housing

services. The purpose of this domain is to measure barriers to housing and key local services. The indicators are structured into two sub-domains – geographical barriers (such as road distance to a GP, supermarket or school) and wider barriers (such as overcrowding, and the percentage of households for whom a decision on their application for assistance under the homeless provisions of housing legislation has been made).

26.7% of people are home owners, where the average in the City is 35.16%. Harrow Road has

10.2% of people living in WCC rented accommodation but the highest percentage of people living in other social rented housing at 38.3%.

Overcrowding figures show that 28 council households are in need of one additional bedroom

and 12 are in need of at least two or more. This compares to a Westminster average of 46 and 7, respectively.

One of the key aims of the Harrow Road LARP is to address some of the challenges generated

by the high numbers of housing providers in the ward. There are 22 Registered Social Landlords (RSLs), so the LARP has an initiated a Housing Working Group to address issues in social housing sector in a co-ordinated fashion. A Single Point of Access Project has been implemented that offers information in Housing Association services, support for tenants in resolving issues with their landlord, internet access and regular advice on Housing Options for bidding on Choice Based Lettings.


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As such, Harrow Road LARP has the following related initiatives in its action plan for 2008/9:

• Develop directory of services for those living in temporary accommodation • Work with Housing Options to provide advice on bidding on Choice based Lettings • Carry out pilot project through SPOA of 50 tenancy reviews and identify those tenants

who may be in a position to move onto the property ladder • Housing providers on sub group to identify and share best practice in tackling

overcrowding LAA Themes - Other Issues raised by Survey, Demographics or Performance data Safer City

The Crime domain of the 2007 Index of Deprivation suggests that Harrow Road is the most deprived ward in Westminster. The crime domain measures the rate of recorded crime for four major crime types, representing the risk of personal and material victimisation at a small area level. These major crime types are burglary, theft, criminal damage and violence.

Metropolitan Police figures show the types of offences with the highest incidence rates are

criminal damage, drugs offences and violence against the person. Theft and handling however is less of a problem and less than a quarter of the City average.

When asked whether they felt safe in the general area, 85% of Harrow Road respondents

answered very safe or fairly safe, slightly below the 90% Westminster average. This figure falls to 51% when asked if they felt safe alone in the area after dark, the third lowest figure in the City. 45% of respondents say that they feel their quality of life is affected by the fear of crime either a fair amount or a great deal – the highest proportions in Westminster.

CivicWatch Survey results show the type of crime that Harrow Road residents are most

concerned about to be street crime i.e. mugging/robbery. Police figures indicate that the number of these offences per 1,000 population fell by around 40% between December 2006 and December 2007 and that the number of these types of offences is now slightly lower than average.

Westminster has a dedicated team of uniformed officers in various wards to reduce anti-social

behaviour, called City Guardians. City Guardians operate in 12 of the 20 wards within Westminster, including Harrow Road.

City Guardians patrol on a daily basis, working with local people and businesses to help make the

neighbourhood both safer and cleaner. Their aim is to help tackle anti-social behaviour and reduce the fear of crime through both intervention and visibility. Local intelligence is then shared with partners such as Civic Watch, Safer Neighbourhood Teams, the Anti Social Behaviour unit, local businesses and residents, and the Police, where appropriate.

14% of residents placed City Guardians in their top 4 or 5 most important services with Harrow

Road. In contrast, they received a 34% satisfaction rating from 160 respondents, somewhat lower than the 41% Westminster average. It is unclear as to whether the low results are a reflection on visibility and understanding of City Guardian roles or performance. Their project office has stated that a contributing factor to these figures may be that the City Guardians are often mistaken for traffic wardens, park keepers and Police Community Support Officers, and vice versa.

The Prince of Wales Junction is a known hotspot for community safety concerns and a multi-

agency project is underway to regenerate the area by reclaiming the area for community use.


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Regular markets and events will be held in this area. Furthermore there is a plan to improve uniformed officer and CCTV presence in the area.

Healthy City

Health indicators show that there may be areas of concern in terms of residents’ health. The IMD places Harrow Road as the 3rd most deprived ward in Westminster based on rates of poor health, early mortality and disability in the area and covering the entire age range. The Health Domain of the Index of Deprivation 2007 identifies all six Super Output Areas (SOAs) within the ward to be within the top 30% for deprivation in England. However three SOAs (area codes E01004674, E01004675 and E01004679) are in the most deprived 10%. The location of these SOAs can be found in the atlas section at the end of this profile.

Lifestyle modelled estimates for the ward suggest that around 26% of Harrow Road residents

smoke which is slightly higher than Westminster residents on average. Rates for obesity are again slightly higher while binge drinking is lower. Unfortunately, consumption of fruit and vegetables is also lower in the ward. (Note: As these modelled figures are provided by the Department of Health, and have been re-estimated to form ward figures, they should be treated with particular caution).

The percentage of all residents aged 16-74 who are permanently sick or disabled (excluding

students) is 7.4% and therefore higher than the City average of 4.7%. In real terms, this is around 250 people more than average who fit into this category.

The percentages of vulnerable people supported at home are high for Westminster in some

categories. Harrow Road has 10.7% of people supported at home aged 65+ years where the average is 8.3%. Noticeably higher however is the 6.5% of people aged 18-64 supported at home with disabilities. The City average is 3.1%.

Rates of premature death from cancers for people aged under 75 are around 22% higher

compared to the Westminster average, although the sub-indicator of low birth weights in the ward compares better to the average. Figures for emergency and accidents/falls admissions are slightly higher than average in the City.

Life expectancy in Harrow Road is very similar to the typical Westminster figures. Men in the

ward can expect to live, as an average figure, for 77.3 years while for women the figure is slightly higher at 83.4 years.

The one medical centre located in the ward is The New Elgin Practice.

Harrow Road LARP has the following related practical initiatives in its action plan for 2008/9:

• Work with Childrens Centre to explore disseminating info on reducing risk of childhood

obesity • Promote family cookery classes • Pilot Box Scheme in partnership with Home-Start • Promote Food Coop at Beethoven Centre • Pilot Healthy Eating Organic Market on POW junction • Raise awareness of smoking cessation services • Build on Supporting People Directory of Services to improve coordination and signposting

to resident services • Deliver basic health services training to Housing officers


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• Support the development of services which come out into the community and which improve access (i.e. home visits / sessions with community groups), e.g. the link worker for older people based at Health@Stowe

City of Opportunity

The Income Domain of the Index of Deprivation 2007 shows significant problems with poverty in the Ward. All six SOAs are in the lowest 25% of localities in England for income, however, two are in the 10% most deprived and one (E01004674) is in the most deprived 5%. The income domain picks up working age benefits issues as well as people receiving benefit top-ups in low income households such as the Child Tax Credits.

In the Income Deprivation Affecting Children domain, six of Harrow Road’s four SOAs are in the

top 5% most deprived areas. This figure measures the proportion of children aged 0-15 living in income deprived households. At the end of May 2006, there were 177 children in need and 181 children’s social care open referrals. Both figures are amongst the highest in Westminster.

For Income Deprivation Affecting Older People, four of Harrow Road’s six SOAs are again in the

top 5% most deprived areas (although the exact SOAs differ). This figure measures the proportion of those aged 60 and older living in income deprived households.

Economic Inactivity – This percentage of those economically inactive at 32.5% of the working

population in Harrow Road is close to the Westminster average of 30%.

The number of benefit claimants across the range of benefits for working-age adults is high at around 1,830 people. This is the fourth highest number in the City. 350 of these are job-seekers while 875 are claiming incapacity benefits – again, the fourth highest number in Westminster.

In addition, 375 claimants are lone parents, 85 are carers and 80 more are on other income

related benefits.

Youth provision – WCC has two youth service provisions listed for Harrow Road, both of which are youth clubs – Lydford Youth Club and WECH Youth Club. 52% of those asked were very satisfied or fairly satisfied with the youth clubs and other facilities for young people however, given that there were only 16 respondents as users to this question, these figures are too low to be robust. 17% of all respondents in the survey placed facilities for young people in their top four or five most important services.

Sport England has identified that Harrow Road is in the “middle-high” quantile of participation in

sporting activities, meaning that between 20-23% of the adult population takes part in 30 minutes of sport and active recreation of at least moderate intensity at least three days a week.

The main voluntary organisation based in Harrow Road which provides activities for young

people are the London Tigers, who run sports activities for excluded young black and ethnic minority groups who are not accessing mainstream provision in their local area.

Education – The percentage of people qualified to degree level or above in Harrow Road is

37.5%. This is the fifth lowest in Westminster while the average is 48%. At the same time, approaching a quarter of residents at 22.7% have no qualifications at all – also the fifth lowest figure in the City.

There are four schools in the area – Mary Paterson Nursery School, St Peter’s CE Primary

School and Queen Elizabeth II Jubilee community special school. The newly opened


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Paddington Academy has moved from premises in North Wharf Road to Maryland Road in Harrow Road.

The latest Ofsted reports show the following:

• Mary Paterson Nursery School, May 2007– Overall Grade 1 (Outstanding) • St Peter’s CE Primary School, January 2008 – Overall Grade 2 (Good) • Queen Elizabeth II Jubilee School, October 2004 – Overall Grade 3 (Satisfactory)

36% of primary school pupils in the ward receive free school meals. This is slightly higher than

the average figure in Westminster of 32%. School Performance Figures

Primary School (2006/7 results)

% KS2 Level 4

Eng % KS2 Level

4 Maths

% KS2 Level 5

Eng

% KS2 Level 5 Maths

Contextual Value Added

KS1-KS2 St Peter's CE Primary School 83 69 28 24 98.6 WESTMINSTER AVERAGE 83 77 31 31 100.3 COMPARABLE FIGURE - INNER LONDON AVERAGE 78 74 28 28 n/a COMPARABLE FIGURE - NATIONAL AVERAGE 80 77 34 32 n/a

Attendance

Unauthorised Absence

Rate

Authorised Absence

Rate % FSM % EAL St Peter's CE Primary School 94.5 0.4 5.1 39.0 65.1 WESTMINSTER AVERAGE 94.2 1.0 4.7 38.5 71.2 COMPARABLE FIGURE - INNER LONDON AVERAGE 94.3 1.1 4.7 n/a n/a COMPARABLE FIGURE - NATIONAL AVERAGE 94.7 0.5 4.7 n/a n/a

Secondary Schools - Paddington Academy has been in its current premises only since

September 2007. The most recent Ofsted monitoring visit in November 2007 said that the “academy has made satisfactory progress towards raising standards, and good progress since the principal’s appointment in July. It is certainly moving in the right direction, and has the potential to continue making rapid progress under the leadership of an increasingly confident and effective senior team. The academy’s recent progress has demonstrated its good capacity to make further improvements.”

The Harrow Road LARP has identified a need to address the low education attainment of boys

in the area, particularly boys from the Black African and Black Caribbean communities.

Adult Education – Figures from the City Survey show the percentage of those very satisfied or fairly satisfied with adult education services at 50%, and the take up of adult education to be 8% amongst City Survey respondents. However, given the low number of users, satisfaction levels are too small to be entirely robust. There are currently two buildings listed as used for adult education purposes in Harrow Road – Mary Paterson Day Nursery and St Peter's Primary School.

Sustainable City

(Also see Most Important Issues 1, 2 and 3)


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The average property price in Harrow Road is £356,100 while the lower quartile price is £275,000. These are some of the lowest prices across the City. The averages across Westminster are £642,405 and £349,438 respectively.

48 additional residential units were completed in the ward 2004-2007 compared to the

Westminster average of 168.

There are no listed buildings in Harrow Road.

When surveyed, 43% of residents thought that rubbish and litter lying around was a fairly big or very big problem. This is the highest figure in the City. In comparison, 24 street litter tickets were issued in this ward between January and December 2007.

54% of residents surveyed believe that the Council does its best to protect the environment – just

below the 58% City average.

The percentage of people who thought that vandalism, graffiti and other deliberate damage is a very big or fairly big problem is the third highest in Westminster at 27%. Graffiti and flyposting incidences are relatively low. In a separate question, 31% of respondents stated that they would like to see parking attendants reporting anti-social behaviour such as graffiti and/or litter – relatively low compared to figures across the City.

United & Cohesive City

When asked whether they could influence decisions affecting their local area, 45% answered that they definitely agree or tend to agree. This rating in Harrow Road, while quite low in itself, is relatively high compared to the City average of 40%.

Community cohesion in Harrow Road is significantly low in terms of people getting along

together and the ward places 18th out of all 20 within Westminster. The percentage of people who believe that those from different backgrounds get on well together in Harrow Road stands at 65%. There are no obvious differences in demographics between this ward and others which suggest the reason for this.

This rating falls lower than all the neighbouring wards of Maida Vale (77%), Westbourne (71%)

and Queen’s Park (71%). This is shown in the chart below.


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Do you agree that this area is a place where people from different backgrounds get on well together?

0%

20%

40%

60%

80%

100%

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The Harrow Road LARP action plan sets out a number of actions to improve community cohesion in the area, including delivering a programme of community events to bring residents of different backgrounds together.


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Harrow Road Financial Activity in 2008/09 Total Capital Spend for Ward - 2005/06 – 2008/09

05/06 (£000’s) 06/07 (£000’s) 07/08 (£000’s) 08/09 (£000’s) 1,502 2,607 1,212 775

Capital Programme Allocated to Harrow Road 2008/9 and from 2007/8 to 2012/13

Scheme Name Gross Cost

2008/09 £000

External Funding 2008/09

£000

Net Cost 2008/09

£000

Total Gross Cost 2007/8

- 2012/13 £000

Total External Funding 2007/8 - 2012/13

£000 Queen Elizabeth II - Electrical installation 0 39 20 NWCS - Disposal Costs 675 675 2,305 0 Queen Elizabeth Jubilee School - Retaining Walls / External Pointing 0 40 0

Queen Elizabeth Jubilee School - Windows / Roof (Phase 11) 0 203 0

Stone Wharf Landscape Improvements 250 150 100 250 150 Total 925 150 775 2,837 170

HRA Capital Expenditure 2007/08

Summary of Overall Position as at Period 8 - November

List Of Schemes By Department Total Approved Net Spend 2007/08 (£000’s)

None 0 Total 0

Section 106 Ward Allocation 2007

£ (000s) None 0 Total 0


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Corporate Satisfaction Ratings Positive responses from residents in Harrow Road on satisfaction with Westminster City Council are, on average, 9% lower than the average itself from all wards. Rather than offer any particular areas to improve upon, this suggests that residents overall have a less positive view of WCC as a whole.

Overall Satisfaction with Council within Wardvs Westminster Average

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

% satisfied with theway that WCC isrunning the City

% satisfied withHarrow Road as a

place to live

% who believe WCCgives local people

good value for money

% who think WCCkeeps residents

informed about theservices and benefits

it provides

% who think WCCservices have got

better or stayed thesame over the last 12

months

% who speak highly ofWCC

Harrow Road

Westminster Average

Customer Services Positive responses from residents in Harrow Road on satisfaction with WCC customer services are, on average, 12% lower than the average itself from all wards. .

Satisfaction with Customer Services within Wardvs Westminster Average

0%

10%

20%

30%

40%

50%

60%

70%

80%

% who contacted WCC withan enquiry or problem over

the last two years or so

The first person contactedat the Council was able to

give the required service orinformation

% who found staff helpfulwhen last contacting the

Council

% satisfied with the waythe Council handled your

enquiry

% satisfied overall with thefinal outcome of the

enquiry

Harrow Road

Westminster Average


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Harrow Road Atlas

Index of Multiple Deprivation 2007


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Index of Income Deprivation Affecting Children 2007

Income Deprivation Affecting Children Domain The indicators in this domain measure the proportion of the population aged 0-15 in income deprived households – See the Income Deprivation Domain for income deprived

household indicators


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Index of Income Deprivation Affecting Older People 2007

Income Deprivation Affecting Older People Domain The indicators in this domain measure the proportion of the population aged 60+ in income deprived households – See the Income Deprivation Domain for income deprived

households indicators


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Index of Income Deprivation 2007

Income Deprivation Domain Indicators Used – (to create the proportion of the population) – In Income Support Households – In Income-Based JSA Households – In Pension Credit (Guarantee) Households – Tax Credit households whose income (exc. housing benefits) is below 60

% of the median before housing costs – Child Tax Credit Households whose income (excluding housing

benefits) is below 60% of the median before housing costs – Supported asylum seekers.


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Index of Employment Deprivation 2007

Employment Domain This domain measures employment deprivation as involuntary exclusion of the working age population from the labour market. – Recipients of Jobseekers Allowance – Recipients of Incapacity Benefit – Recipients of Severe Disablement Allowance – Participants in the New Deal for the 18-24s – Participants in the New Deal for 25+


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Index of Crime and Disorder Deprivation 2007

Crime Domain This domain measures the rate of recorded crime for four major crime types, representing the risk of personal and material victimisation at a small area level – Burglary – Theft – Criminal damage – Violence (inc Robbery)


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Index of Health Deprivation 2007

Health Deprivation and Disability Domain This domain measures rates of poor health, early mortality and disability in an area and covers the entire age range. – Years of Potential Life Lost – Comparative Illness and Disability Ratio – Measures of acute morbidity – Adults under 60 suffering from mood or anxiety disorders


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Index of Living Environment Deprivation 2007

Living Environment Domain This domain comprises two sub-domains: the ‘indoors’ living environment which measures the quality of housing, and the ‘outdoors’ living environment. – Social and private housing in poor condition – Houses without central heating – Air quality – Road traffic accidents involving injury to pedestrians and cyclists


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Index of Barriers to Housing Deprivation 2007

Barriers to Housing and Services Domain The purpose of this domain is to measure barriers to housing and key local services – Household overcrowding – Homelessness – Difficulty of Access to owner-occupation – Road Distance to GPs. Primary schools, or post office

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