harvesting the power of informal and social learning with sharepoint

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Harvesting the Power of Informal and Social Learning with SharePoint with Joel Oleson and Jerry Goguen

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Join Joel Oleson and Jerry Goguen as they dive deeper into harvesting the knowledge within the enterprise and its business value for your SharePoint implementation. Informal learning takes place in many forms and it is happening all the time. Capturing it for success is vital to any organization. As we all work more transparently and “like a network,” adoption and measurement becomes clearer and the shared knowledge remains in the organization as attrition occurs. Embrace informal learning and see employee motivation and more recognition as well as cost savings over traditional methods. Learn how NanoLearn can provide a way to capture informal learning throughout your organization and reward your employees for their efforts and see the ultimate return on your SharePoint investment.

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Page 1: Harvesting the Power of Informal and Social Learning with SharePoint

Harvesting the Power of Informal and Social Learning with SharePoint

with Joel Oleson and Jerry Goguen

Page 2: Harvesting the Power of Informal and Social Learning with SharePoint

About Joel Oleson

First SharePoint Admin

Top social media influencer

Enterprise search strategist at BA Insight

Community builder

Global traveller

CollabShow.com

TravelingEpic.com

@joeloleson

Page 3: Harvesting the Power of Informal and Social Learning with SharePoint

About Jerry Goguen

CEO and Founder of Intralearn Software

Thought leader on using SharePoint as a platform

eLearning technology pioneer

@intralearn

Page 4: Harvesting the Power of Informal and Social Learning with SharePoint

Understanding Social and Informal Learning Through Stories

Joel Oleson

Page 5: Harvesting the Power of Informal and Social Learning with SharePoint

Is Anyone Home?

Page 6: Harvesting the Power of Informal and Social Learning with SharePoint

More than half of all deployments are struggling or

failing with their SharePoint deployments.

~AIIM—Association for Information and Image Management

Statistic

Page 7: Harvesting the Power of Informal and Social Learning with SharePoint

Work Like A Network

Page 8: Harvesting the Power of Informal and Social Learning with SharePoint

Work Transparently

Page 9: Harvesting the Power of Informal and Social Learning with SharePoint

Bridge the Knowledge Gap

Cross-Generational and Tribal Knowledge Transfer

Page 10: Harvesting the Power of Informal and Social Learning with SharePoint

Social Isn’t New

Page 11: Harvesting the Power of Informal and Social Learning with SharePoint

File

Sharesvs.vs.

Page 12: Harvesting the Power of Informal and Social Learning with SharePoint

Case Studies and ResearchJerry Goguen

Page 13: Harvesting the Power of Informal and Social Learning with SharePoint

Knowledge Management & Enterprise Social Network◦ Basis for informal and social learning

SharePoint and Yammer Informal Learning Examples via ESN

Page 14: Harvesting the Power of Informal and Social Learning with SharePoint

Business Challenge

◦ Technologist & knowledge workers are already informally learning

◦ Very few organizations have any strategy

◦ New mindset and approaches are needed

◦ Very little involvement by Learning and Development within organization

eLearning Guild ResearchInformal Learning Takes Off – Jane Hart

Page 15: Harvesting the Power of Informal and Social Learning with SharePoint

Technological hurdles◦ Lack of technology

◦ Informal learning is not evaluated

No defined metrics/measurements

◦ Identification and organizational needs

◦ Integrate into workflow

◦ Determine relevancy and effectiveness

eLearning Guild ResearchInformal Learning Takes Off – Jane Hart

Page 16: Harvesting the Power of Informal and Social Learning with SharePoint

180,529 people

Believe productive should be measured by output of work

Desire environment of teamwork and community

Value transparency

PwC’s NextGen: A Global Generational StudyEvolving Talent Strategy to Match the New Workforce Reality

2016

2014

Millenials

Page 17: Harvesting the Power of Informal and Social Learning with SharePoint

Accelerate the integration of technology into the workplace, enabling workers to harness technology in ways that give them more flexibility and increase efficiency

Create a meaningful rewards structure that regularly acknowledges both large and small contributions made by employees

Create innovative ways to keep employees engaged and perform at their best

PwC Takeaways

Page 18: Harvesting the Power of Informal and Social Learning with SharePoint

Uncontrolled, unmanaged information

Critical risk governance of information collaboration & sharing:◦ Discussion tools, instant messaging, txt messaging◦ Conferencing tools◦ Facebook ◦ Tweets◦ Dropbox◦ Other unstructured data

Osterman ResearchDeveloping an information governance strategy -2014

Page 19: Harvesting the Power of Informal and Social Learning with SharePoint

Measuring Knowledge is Power

Informal Learning SharePoint Add-on

Page 20: Harvesting the Power of Informal and Social Learning with SharePoint

Addresses concerns, embraces benefits Small shell around existing informal learning sources

◦ SharePoint portals for polices & procedures, PowerPoints, etc.◦ Yammer based sharing, coaching and mentoring ◦ Lync, etc., for live and recorded eMeetings/presentations◦ Public social media tools such as Twitter, Facebook, LinkedIn◦ Public knowledge sharing such as YouTube, MOOCs & Infographics

Metadata, knowledge check, points, community awareness Metrics

Page 21: Harvesting the Power of Informal and Social Learning with SharePoint

On-Premise and Azure private cloud SharePoint Yammer Lync SQL Server and Reporting WCF Services Mobile ready

Utilize Existing Microsoft Infrastructure

Page 22: Harvesting the Power of Informal and Social Learning with SharePoint

Screens

Page 23: Harvesting the Power of Informal and Social Learning with SharePoint
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Page 27: Harvesting the Power of Informal and Social Learning with SharePoint

Harvesting the Power of Informal and Social Learning with SharePoint

with Joel Oleson and Jerry Goguen

Questions?Thank you for attending!