#hasummit14 how to maximize your edw and analytics investment with a services-value approach...
TRANSCRIPT
#HASummit14
How to Maximize your EDW and Analytics Investment with a Services-Value Approach
Pre-Session Poll Question
When deploying an enterprise data warehouse (EDW) and healthcare analytics what should one consider?
a) Peopleb) Processesc) Technology and peopled) Technology and processese) People and processesf) Technology, people, and processesg) Other - write in response
Mike NokeIS Associate Director,Enterprise Data Warehousing, Partners HealthCare
John HendersonDirector, Enterprise Systems, Texas Children’s Hospital
Session E:
Leslie Hough Falk, RNFacilitatorVice President, Customer Success, Health Catalyst
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Partners HealthCareFive Key Service and Value Principles
Incremental deployment
Pair business acumen with clinical and operational expertise
Flexibility
Create prototypes
Five Key Service and
Value Principles Service
orientation
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Partners HealthCare
EDW Components
Value Measurement Examples
• Users telling their stories
• User surveys
• Case study interviews
Repository
Tools for end users
Support services
Governance structure
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Texas Children’s Hospital Guiding Principles to Value
Governance is Key
Integrated teams is non-negotiable
Focused Creativity
Iterative deployment –
show something
fast
Five Key Service and
Value Principles Measure,
Measure, Measure
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Texas Children’s Hospital
EDW Pillars
Env
isio
n to
-Be
Sta
te
Arc
hite
ctur
e an
d S
tand
ards
Gov
erna
nce
Program Oversight
Measurement
Support
Sustainability
Communication
Visualization Standards
Integrating with multiple sources
Keep it simple
Milestone deliverables
Incremental improvement
Hardwiring improvement
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Poll Question #2
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What does creating service/value from an EDW and analytics mean to you? Please select all that apply.
a) Understanding the clinical and business needs
b) Delivering usable, clinical and business solutions on-time and on-budget
c) Defining aims and achieving measureable improvements
d) Communicating outcomes
#HASummit14
Poll Question #3
7
How do you engage your stakeholders and users? Please select all that apply.
a) Executive and user roadshows
b) Training and tools
c) User groups
d) Community forums
e) Other - write in
#HASummit14
Poll Question #4
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What are some of the challenges/barriers you experience with delivering service and value from your EDW and analytics? Please select all that apply.
a) Lack of executive sponsorship
b) Ill-defined clinical and business problems
c) Misalignment on clinical and business outcomes
d) Insufficient resources (e.g. time, budget)
e) Technical staffing challenges
f) Lack of interdisciplinary engagement (e.g. clinicians, operations, finance)
g) Other - write in
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A
Questions & Answers
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Choose one thing…
10
Write down one thing will you do differently after hearing this presentation
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Thank You
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Session Feedback Survey
1. On a scale of 1-5, how satisfied were you overall with this session?
1) Not at all satisfied
2) Somewhat satisfied
3) Moderately satisfied
4) Very satisfied
5) Extremely satisfied
2. What feedback or suggestions do you have?