hauling in more local customers…even when your wheels are spinning
TRANSCRIPT
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Hauling in More Local Customers
…Even When Your Wheels Are Spinning
March 2015
#mnsearch
Phil Rozek
@philrozek
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
About me
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
A problem as old as the Internet…
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Online marketing never seems to get easier
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Should help launch
word-of-mouth
Should boost your
online reputation
Should not burn up
all your time
It should be a launching pad
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
5 common situations
x 5 ways to get traction
Focus on the highest-payoff activities
…for your specific situation
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Situation 1: Not visible in the local results
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Situation 1: Not visible in the local results
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#1: Research your categories
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Pop quiz:
How many Yelp categories can you select?
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#2: PILE on the Google+ reviews
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Use Whitespark’s free review-handout generator
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#3: Make a page for each service
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#4: Get (good) links the lazy man’s way
• Chamber of Commerce
• BBB accreditation
• Industry associations
• Meetup.com sponsorships
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#4: Get (good) links the lazy man’s way
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#5: Pare down your citations list
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Situation 2: Good local rankings
– but not in the city you want
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#6: Try to “stretch the map”
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#7: Create a few good “city pages”
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#7: Create a few good “city pages”
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#8: Target cities w/ “portfolio” pages
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#9: Consider targeting the state
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#10: Know when it’s time for PPC
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Situation 3: Visible, but no customers
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Pop quiz: Yelp feeds reviews to
which 3 local search engines?
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Tip #11: Diversify your reviews
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Tip #11: Diversify your reviews
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Tip #12: Mine your reviews
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#13: Create an epic FAQ page
and study it with CrazyEgg
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#14: Make your main pages EPIC
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#15: Use Qualaroo to get feedback
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Situation 4: Bleeding money in AdWords
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#16: Use wildcards for KW research
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#17: Bid on “reviews” terms
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#18: Put reviews / testimonials on
landing pages
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#18: Put reviews / testimonials on
landing pages
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#19: Test with Bing Ads
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#20: Find similarly-named businesses &
add their locations as negative KWs
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Situation 5: Happy customers don’t speak up
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#21: Give reviewers choices
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#22: Give instructions and a reminder
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#22: Give instructions and a reminder
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#23: Expose customers to reviews
everywhere you can
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#23: Expose customers to reviews
everywhere you can
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#23: Expose customers to reviews
everywhere you can
![Page 46: Hauling in More Local Customers…Even When Your Wheels Are Spinning](https://reader031.vdocuments.net/reader031/viewer/2022032421/55a8561a1a28ab672d8b45b7/html5/thumbnails/46.jpg)
@PhilRozek | LocalVisibilitySystem.com #MNSearch
#23: Expose customers to reviews
everywhere you can
![Page 47: Hauling in More Local Customers…Even When Your Wheels Are Spinning](https://reader031.vdocuments.net/reader031/viewer/2022032421/55a8561a1a28ab672d8b45b7/html5/thumbnails/47.jpg)
@PhilRozek | LocalVisibilitySystem.com #MNSearch
#23: Expose customers to reviews
everywhere you can
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#24: Consider asking non-customers
Like whom?
• Recipients of pro
bono work
• Free-consultation
people
• Other business
owners
• Peers
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
#25: Experiment fearlessly
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Best of: 7 quick wins you can use
today in any situation
Use wildcards for
KW research
Create a page for
each specific service
Show off your reviews
Diversify your reviews
Mine your reviews
Lengthen stubby pages
Create giant FAQ page
& study it with CrazyEgg
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@PhilRozek | LocalVisibilitySystem.com #MNSearch
Thanks!
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moz.com/local/categories – Moz.com
whitespark.ca/review-handout-generator – Darren Shaw
Google Now Showing Local Results for State Wide Searches
– Mike Ramsey (via Search Engine Journal)
Designing Business Location Website Pages: Part One – Single Location Business
– Aaron Weiche (via LocalU.org)
The Lazy Man’s Way to Find Meetup.com Local Link Opportunities – me
Which Local Review Sites Are on Your Side? – me
Mining Your Online Reviews: 25 Nuggets You Can Use to Get More Local
Customers – me
@PhilRozek | LocalVisibilitySystem.com #MNSearch
Resources and further reading
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http://www.syracuse.com/news/index.ssf/2014/11/technology_history_internet_computers_phones_1994.html
https://www.flickr.com/photos/patrick_h/5508738002
https://www.flickr.com/photos/shellysblogger/15182177065/in/photostream/
https://www.flickr.com/photos/wcdumonts/15720336980
https://www.flickr.com/photos/alanenglish/1702377971
https://www.flickr.com/photos/meddygarnet/4374410040
https://www.flickr.com/photos/30181898@N06/5450514108
http://www.secretsafebooks.com/blogs/secret-safe-blog/8677501-huge-book-covers-contain-electrical-works
http://www.motortrend.com/features/consumer/1305_volvo_xc60_iihs_small_overlap_crash_test
https://www.flickr.com/photos/dbgg1979/4080562904/in/photostream/
https://www.flickr.com/photos/nasahqphoto/5917022647
https://www.flickr.com/photos/dave_see/7666374400/photo_11.html
@PhilRozek | LocalVisibilitySystem.com #MNSearch
Image credits