HEALTH 2.0 SANTA CLARA, CA

OCTOBER 1, 2013

JENN LIMCEO & CHIEF HAPPINESS OFFICER

WHAT ARE YOUR GOALS IN LIFE?

OUR BRAINS ARE HARDWIRED TO SEEK HAPPINESS.

YET WE’RE SUPERBAD AT PREDICTINGWHAT CAN SUSTAIN IT.

HOW THE HECK DID

I GET HERE?REFLECTIONWHY AM I SO PASSIONATE ABOUT HAPPINESS?

MT. KILI

GREEN FIELDExplored and

PrioritizedINTERNETCONSULTANT

LAYOFFLOSERLOSS

GO BEARS!

ZAPPOSCONSULTANT

ROCK BOTTOM REAL LOSS

TIME

HA

PPIN

ES

S

+|

OH

@#$%

CAN ORGANIZATIONSREALLY BE SUCCESFUL

WITH HAPPINESS IN THE WORKPLACE?

CULTURE AND CUSTOMER SERVICE$2B COMPANY

1999 – TODAY

‘01 ‘02 ‘06‘03 ‘04 ‘05 ‘07‘00 ‘08

Gro

ss S

ale

s $

MM

$1,000

800

600

400

200

NOV ‘09 AMAZON ACQUIRES ZAPPOS$1.2 BILLION

SHARE VALUE AT THE TIME OF CLOSING

BEST WORKPLACES VS. S&P 500

GREAT PLACE TO WORK/FORTUNE MAGAZINE, 2010

WHAT DOES THE SCIENCE OF HAPPINESSHAVE TO TELL US?

SOME DATA AND FRAMEWORKS LEARNED ALONG THE WAY…

“Happiness is the single greatest competitive advantage in the modern economy”

Shawn AchorAuthor, Professor

HAPPINESS @WORK

HARVARD BUSINESS REVIEWJAN-FEB 2012

BETTER RETENTION SICK LEAVE 66%

BURNOUT 125% TURNOVER 51%

GREATER ENGAGEMENTSALES 37%

PRODUCTIVITY31%

CREATIVITY300%

PROFITS 33%

HAPPIER COMPANIES

IF RESEARCH SHOWS

VISIONMEANINGHIGHER PURPOSE

LEADS TO HAPPINESS…

HOW DOES THAT APPLY TO YOU AND YOUR

ORGANIZATION?

WE HEARD FROM AROUND THE WORLD

UNIFIEDBY THE SAME

VISION

NO MATTER WHAT•BACKGROUND•CULTURE•IDEAS•JOB

HAPPINESS

HOW CAN WE HELP? ;]

FOR: QUESTIONS

CULTURE BOOKCOPY OF THE PRESENTATION

JENN@DELIVERINGHAPPINESS.COM

JOIN THE MOVEMENTDELIVERINGHAPPINESS.COM

FACEBOOK.COM/DELIVERINGHAPPINESSTWITTER | @DHMOVEMENT | @DHMOVEMENTCEO

•BE TRUE TO OUR (WEIRD) SELVES

•LIVE OUR VALUES, PASSIONS AND PURPOSE

•PRIORITIZE FOR LASTING, SUSTAINABLE HAPPINESS

IMAGINE…

THANK YOU!

THEN DO.