HEALTH ANALYTICS 2015:MOVING TOWARD THE CONTINUUM OF CARE A FORWARD-LOOKING STUDY OF HEALTHCARE PROVIDERS’ PERCEPTIONS AND PLANS

| M A R C H 2 0 1 5 | P E R F O R M A N C E R E P O R T

NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

CERNER

QLIK

ORACLE

IBM

SAPHEALTH CATALYST

ADVISORY BOARD

EXPLORYSTRUVEN HEALTH ANALYTICS

OPTUM

PREMIER

CARADIGM

MICROSTRATEGY

INFORMATION BUILDERS

SANDLOT SOLUTIONS

IVANTAGE HEALTH ANALYTICS

MEDISOLV

DELOITTE

EVOLENT HEALTH

TERADATA UHC

WELLCENTIVE

3M

ARCADIA SOLUTIONS

CASEWARE ANALYTICS

DIMENSIONAL INSIGHT

FIBROBLAST

HORTONWORKS

IVEDIX

XEROX

XG HEALTH

HEALTH FIDELITYHEALTHSTREAM

HI-TEK DATA CORP

MEDICITY

MEDITECH

PIVOTAL

POWERHEALTH

SAS

ZIRMED

AETNA

ATHENAHEALTH

CLOUDERA

CONIFER

ECLINICALWORKS

GE HEALTHCARE

HARRIS

MICROSOFTTABLEAU

ALLSCRIPTS

MCKESSON

LARGE HIT (EMR) VENDORHEALTHCARE-FOCUSED NICHE VENDOR

CROSS-INDUSTRY VENDOR

HEALTHCARE PROVIDERS’ PERCEPTIONS/PLANS IN ANALYTICS:COALESCING WITH VENDOR HEALTHCARE FOCUS?

VENDOR TYPE

How often was a vendor mentioned for consideration?

EPIC

Size and emphasis of font are representative of number of times

vendor was mentioned.

INFORMATICA HOMECARE HOMEBASE VALENCEHEALTH CARE DATAWORKS

VENDORS MOST MENTIONED: WHY?• Epic: most momentous anticipation for analytics capabilities• Cerner: receives strong attention for new analytics development• Qlik: noticed for ease of use and growing healthcare focus• Oracle: seen as important for health/life sciences, big data• IBM: healthcare provider data model and Watson perceived as unique• SAP: default consideration from large market share• Allscripts: dbMotion seen as capable for continuum of care analytics• Health Catalyst: trusted for healthcare and clinical expertise

CROSS INDUSTRY LARGE HIT (EMR) HEALTHCARE NICHE0% 5% 10% 15% 0% 5% 10% 15% 0% 5% 10% 15%

ORACLE

QLIK

IBM

SAP

MICROSOFT

TABLEAU

7% 12% 5%

4%

3%

2%

2%

2%

7%

5%

2%

7%

6%

6%

4%

4%

EPIC

CERNER

ALLSCRIPTS

MCKESSON

HEALTH CATALYST

ADVISORY BOARD

EXPLORYS

OPTUM

PREMIER

TRUVEN HEALTH ANALYTICS

HEALTH ANALYTICS: OVERALL VENDOR MENTIONSHealthcare provider mentions/considerations for vendors going forward - by vendor type (n=414)

HEALTH ANALYTICS 2015: MOVING TOWARD THE CONTINUUM OF CAREA FORWARD-LOOKING STUDY OF HEALTHCARE PROVIDERS’ PERCEPTIONS AND PLANS

While vendor products and options in the health analytics market are broad, a few key trends stand out to healthcare providers: a gap of healthcare expertise among BI vendors, increased complexity of data aggregation, and a heightened call for analytics solutions for the continuum of care (COC). This report highlights providers’ perceptions/consideration of vendors seen as capable in these areas.

REPORTS 2015

Received fewer mentions - not listed by type

EXPLORYSHEALTH CATALYSTIBMTRUVEN HEALTH ANALYTICS

REPORTS 2015This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2015 KLAS Enterprises, LLC. All Rights Reserved.

Seeing Epic’s integrated system as a foundation, providers expect Epic to provide CoC analytics. Rising on the radar is Allscripts dbMotion, which providers see as capable and positioned for analytics and care transitions in the CoC. Cerner’s HealtheIntent platform is referenced for aggregating and reporting on all kinds of data. Others considered include Qlik and Health Catalyst products, often used together; Explorys and Truven—typically considered for population health and ACO-focused initiatives, respectively; and Oracle and IBM, often associated with big data.

OUTLIER ALLSCRIPTS EMERGING AMONG LARGE HIT VENDORS FOR ANALYTICS IN THE COC4 PERCEIVED EMERGING CAPABILITY

EPIC

ALLSCRIPTS

CERNERORACLEQLIK

ALLSCRIPTS

HEALTH CATALYST

17%

16% 16%

11%

10%

8%8%7%

7%

When providers think of aggregating disparate data sources, they often turn to cross-industry giants. SAP holds strong provider mindshare thanks to a pervasive BI market presence. IBM is referenced often for BI and artificial intelligence. Oracle receives notable consideration because of their database technology and multiple analytics products. Though referenced less, Microsoft is thought of for their data platforms and ETL capabilities.

SAP, IBM, AND ORACLE LEAD DATA-AGGREGATION CONSIDERATIONS 2 VENDOR CONSIDERATION

ADVISORY BOARD

MICROSOFT

SAP

ORACLE IBM

EPIC

QLIK

Which vendor names come to mind when it comes to data aggregation and reporting across multiple disparate data sources?

(n=89)

Which vendors do you see with the emerging ability to

aggregate data and report across the continuum of care?

(n=77)

13%

8%

6%4%

36% NONE

MINDSHARE: MOST TIMES MENTIONED

EPIC50 29 29 28

QLIK CERNER ORACLE

= Total respondent mentions

Epic receives the most overall consideration for analytics going forward, with multi-year customer hesitation shifting to anticipation. Seen as placing a strong, new focus on analytics products’ development, Cerner likewise has seen a notable increase in mindshare. Qlik receives attention for their growing healthcare presence and focus,

ANALYTICS PLANS TO RELY ON EPIC—& CERNER—BECOME REAL 3

Which BI/analytics vendor best understands

healthcare’s needs?Challenging experiences with complex tools and a search for faster results lead to consideration of vendors with healthcare-focused expertise and development. Health Catalyst stands out to providers for their healthcare leadership and clinical expertise and is seen as innovative with their technology. Qlik is increasingly noticed for their end-user/self-service BI approach and industry partnerships (including one with Health Catalyst).

HEALTH CATALYST PERCEIVED AS BEST UNDERSTANDING HEALTH ANALYTICS NEEDS 1 VENDOR INSIGHT

HEALTH CATALYST

QLIK

EPIC

IBM

OPTUM

TABLEAU

NONE

(n=89)

0% 10% 20% 30% 40% 50%

13%

44%

6%

4%

3%

3%

3%

and Oracle is noted for considerations in health/life sciences analytics.

REPORT AUTHOR:

JOE VAN DE GRAAFF

Search for “myKLAS” in Google Play or App Store to download the app to your mobile device.

myKLAS mobile app today:DOWNLOAD

App features include: KLAS report summaries, live scores, trends, Best in KLAS rankings, subset of provider commentary, KLAS blogs, KLAS Alerts, and more!

Available on iOS & ANDROID