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Beyond Health Kit

Mayo Clinic Connected Care

John T. Wald, MD Medical Director

Public Affairs and Marketing

iHT² Health IT Summit Houston, Texas • December 10, 2014

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Mayo Clinic app +

Apple Health

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Rochester, Minnesota

Jacksonville, Florida

Phoenix/Scottsdale, AZ

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STATES 6

EMPLOYEES 59,509 UNIQUE PATIENTS from every state & 135 countries

1.3 million

ENTERPRISE REVENUE all income reinvested

$9.4 billion

SCHOOLS 5

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After 150 years...

4,100 STAFF PHYSICIANS & SCIENTISTS

1,532 RESIDENTS & FELLOWS

2,541 HOSPITAL BEDS

139 OPERATING ROOMS

76,875 SURGERIES

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Mayo Clinic is developing a portfolio of services to fulfill unmet needs of patients, providers and health

consumers

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Plummer record

Pioneering electronic tools

Campus EMRs

Converged EMR Refined and innovative tools

Central lab

Mayo Scheduling System

Knowledge to Delivery

Connected Care Ease, Watson

Unified data platform

Digital care

Digital health system integration

Unified platforms – knowledge, process

Knowledge Content Management System

Technology and Digital

Strategy Evolution

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Tools for Surgical Excellence

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Provider Workflow / Effort

Current EMR Provider Workflow (caring for 9 patients)

New PoC Tool (mobile) Provider Workflow (caring for 9 patients)

Information Systems 11+ 1

Use of Paper Intermediates

5+ 0

Manual Pathway/ Complication Calculations

>36 0

Screen Transitions (inter-application)

237 (43) 25 (0)

Mouse Clicks 619 25

Estimated Cognitive Load Index

1,623 75 (<5% of current)

Time (minutes) 30:14 (95% on navigation) < 4:30 (95% on clinical)

Provider Workflow

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OSF Health Care

Palomar Health

Aspen Valley Hospital

St. Francis Hospital

Baptist Health Care

WellStar Health System

Pikeville Medical Center

Shriners Hospitals For Children – Twin Cities

Médica Sur

ThedaCare

Trinity Health

Stormont-Vail HealthCare

Yampa Valley Medical Center

Billings Clinic

Puerto Rico

Salus

NCH Healthcare

St. Elizabeth Healthcare

Sparrow Health System

Dartmouth- Hitchcock

St.Alexius Medical Center

Altru Health System

Yuma Regional Medical Center

Kingman Regional Medical Center

ASU Health Services

Mosaic Life Care

NorthShore University HealthSystem

CentraCare Coborn Cancer Center

Parrish Medical Center

Kootenai Health

UnityPoint Health Cedar Rapids

Mayo Clinic Care Network Mayo Clinic Health System Mayo Clinic

Methodist Health System

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Knowledge Content

Management System

KNOWLEDGE

SOURCES

Practice

Education

Research

Global Business Solutions

Mayo Medical Laboratories

COLLECT CATALOG ENABLE

Knowledge Content

Content Management

System

Knowledge Content

KNOWLEDGE

DELIVERY

APP

WEB

PRINT

MOBILE

Vehicle Here

There

Everywhere

Knowledge is fed back in to create new knowledge

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Connected Care

Patient Portal

Mobile Patient App

HIE

Pre-visit information

Notes, labs, radiology and path reports

Secure messaging

Internal eConsults

External eConsults

Telestroke

eTumor boards

eICU

eDermatology

eEmergency Dept

Neonatology – Video Assisted Resuscitation

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Mayo Clinic is using the digital sphere to help achieve its goal of reaching

20 million people by 2020

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Connected

Health

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Mayo Clinic Diet online

A lifelong approach to help people improve their health and maintain a healthy weight

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Mayo Clinic Healthy Living online

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Relationships Matter

Mayo is partnering with Apple and others

share information, improve outcomes and decrease costs

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Mayo Clinic app + Apple Health

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Better®

App-based platform provides “personal health assistant” services.

Incorporates Mayo Clinic content, symptom checker, and nurse line

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Mayo Clinic app + Apple Health

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DEMOGRAPHICS of our active users

0-17

18-29

30-49

50-64

65+

1%

11%

34%

32%

22% 44%

56%

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UPDATED USERS to the new version

60% 30 days

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TOP

10

RANKING Medical Category

TOP

50

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Health Consumers

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Health Consumers

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Health Consumers

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Membership Creating Meaningful Relationships

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“I look through a half opened door into the future, full of interest, intriguing beyond my power to describe.”

William J. Mayo, 1931