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Health Records The clinician in the information age Dr Dipak Kalra Clinical Senior Lecturer Centre for Health Informatics and Multiprofessional Education (CHIME) University College London [email protected] EPJ EPJ- Observatoriet Observatoriet Arskonference Arskonference 2002, 2002, Nyborg Nyborg o

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Page 1: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

The clinician in the information age

Dr Dipak Kalra

Clinical Senior LecturerCentre for Health Informatics and Multiprofessional Education (CHIME)

University College [email protected]

EPJEPJ--Observatoriet Observatoriet Arskonference Arskonference 2002, 2002, NyborgNyborg

oo

Page 2: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Realising the EHR:what are we concerned about?

Realising the EHR:Realising the EHR:what are we concerned about?what are we concerned about?

• What is the definition of an EPJ?– or EHR, EPR, CPR, EMR…

• How many enterprises have “got one” ?– in 2002, planned for 2003, 2004, target for 2005, 2006.. ?

• What resources are available ?• What vendors have one to sell ?• … STOP !!

Page 3: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

If realising the EHR is a journey…If realising the EHR is a journey…If realising the EHR is a journey…

…then

• Where are we heading ?

• Why are we going there ?

• Why is the journey so difficult ?

Page 4: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Information needs in health care Information needs in health care Information needs in health care

Challenges and changes– Increasing complexity of health care provision – Requirement to deliver evidence-based care– Shift of care from specialist centres to community settings– Increasingly distributed and mobile clinical workforce– Critical reliance upon comprehensive patient records– Overwhelming growth of medical knowledge– Growth of consumerism and patient participation in health

care– Increasing concerns about the confidentiality of patient

records

Page 5: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

{ Jennings,Miller,Materna1997}

Page 6: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Challenges facing today’s health record

Challenges facing today’s Challenges facing today’s health recordhealth record

Ø The need to record more data

Ø The need to analyse more data

Ø The need to share more data

Page 7: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

The need to record more health care dataThe need to The need to recordrecord more health care datamore health care data

• patients receive more health care• the information is more complex

– a richer variety of examinations, investigations, treatments– a greater use of multi-media technologies

• the information is more important– clinical care is more information-dependent– professions are increasingly accountable– litigation is increasing– the use of healthcare resources needs to be justified

Page 8: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

1999 US Dept. of Commerce study1999 US Dept. of Commerce study1999 US Dept. of Commerce study

• health care is the fourth most information reliant industry sector after:– telephone & telegraph– radio & television– security brokerage

Page 9: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

UK Audit Commission Survey (1995)UK Audit Commission Survey (1995)UK Audit Commission Survey (1995)

• ~15% of hospital resources are spent gathering information

• Up to 25% of doctors’ and nurses’ time is spent collecting and using information

Page 10: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Scale of the problemScale of the problemScale of the problem

• University Hospital of Heidelberg: 1700 beds– creates about 400,000 new medical records per year– containing 6.3 million pages– requiring 1.7 km of storage – (growing at the rate of 1500m per annum)– Physicians create over 250,000 reports and 20,000 procedure

reports each year– service departments create around a million results

{Reinhard, Ohr, et al} {Haux 1998}

Page 11: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Page 12: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Page 13: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Page 14: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

The need to analyse more health care dataThe need to The need to analyseanalyse more health care datamore health care data

• to observe trends and patterns within the historical record of one patient

• to enable the use of clinical guidelines and decision support tools, supporting evidence-based care

• to perform clinical audit– including the evaluation of clinical outcomes

• to inform management and commissioning decisions– including public health and needs assessment

• to support epidemiology, research and teaching

Page 15: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Exploiting good clinical dataExploiting good clinical dataExploiting good clinical data

• Alerting systems have been shown to save lives “to a remarkable degree” {Teich and Wrinn 2000}

• Alerting system examples– drug prescription interactions and adverse effects {Miller, Reichley

et al. 1999}, {Rogers, Jain et al. 1999}

– alert algorithms for laboratory values, drug interactions and contraindications {Warner, Miller et al. 1998}

– a pager-based alerting system for physicians looking after intensive care patients in a tertiary care hospital {Shabot, LoBue et al. 2000}

– image processing and interpretation of mammograms {Alberdi, Taylor et al. 2000}

Page 16: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

1995 Audit Commission Report on Patient Health Records

1995 Audit Commission Report on 1995 Audit Commission Report on Patient Health RecordsPatient Health Records

• 36% of case-notes not immediately available• Multiple records for same patient in 75% of hospitals• 30% of history sheets inadequate• 20% of prescriptions illegible• 40% of handwritten discharge medication sheets

illegible

Page 17: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Importance of data quality and its availabilityImportance of data quality and its availabilityImportance of data quality and its availability

• The US Institute of Medicine report "To Err is Human" has estimated that 100,000 US citizens die each year through medical errors

• Medical errors may rank as the eighth leading cause of death in the US, and contribute 4% ($37.6 billion) to the cost of US healthcare {Anderson 2000 }

Page 18: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Requirements of evidence based medicineRequirements of evidence based medicineRequirements of evidence based medicine

• the learned literature has doubled every 10-15 years over the past 300 years;

• in the field of biomedicine 20,000 journals and 17,000 books are produced every year

Page 19: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Growing numbers of conceptsGrowing numbers of conceptsGrowing numbers of concepts

• Around half of the concepts believed to exist in the world (500,000) are in the medical domain {Baud, Lovis, et al. 1998}

Page 20: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Growing numbers of conceptsGrowing numbers of conceptsGrowing numbers of concepts

• Growth of the Columbia Presbyterian MED– 1994: 32,000 terms {Cimino 1994}

– 2000: 60,000 concepts, 208,000 synonyms, 84,000 hierarchic relations, 114,000 other semantic relations {Cimino et al 2000}

• Size of SNOMED: – 1979: 45,000 terms– 2000: 157,000 terms– 2002: SNOMED CT est. 350,000 concepts, 450,000 descriptors

• MeSH contains 19,000 main subject headings• UMLS Metathesaurus: 730,000 concepts, 1.5 million terms

Page 21: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

The need to share more health care dataThe need to The need to shareshare more health care datamore health care data

• within clinical teams– clinical firms, practice partnerships or nursing shifts

• between healthcare professions– doctors, nurses, physiotherapists, midwives, dieticians...

• between disciplines– a diabetic patient may also be under: ophthalmology,

nephrology, orthopaedics, chiropody, wheelchair clinic..• between enterprises• with patients and their families

Page 22: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Scale of the communications challengeScale of the communications challenge

England and Wales

» 2,500 hospitals» 10,000 GP practices (40,000 GPs)» 800,000 staff

At least 40 million shared care communications per annum

Page 23: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

High risk areas of clinical High risk areas of clinical communication breakdowncommunication breakdown

Percent of GPs reporting problems

Shared care communications survey (Kalra, D. London, 1997)

Page 24: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Perceived benefits of the computerPerceived benefits of the computerPerceived benefits of the computer

• duplicate data entry is avoided• data entry templates can be adapted as ideas evolve• the data can be viewed in many different ways• data may be accessed from any terminal on a network,

and communicated electronically• it is easier to analyse the data

– to produce summaries, tables and graphs– to use alongside protocols and decision support systems– for clinical audit and resource management

Page 25: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

…into this…into this

Page 26: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Changing this...Changing this...

Page 27: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

It’s difficult to get to a clear desk!It’s difficult to get to a clear desk!It’s difficult to get to a clear desk!

• Workstations are too slow and clumsy for real-time use (or just not available!)

• Structured templates and term sets are resented by clinicians– patient encounters rarely follow a consistent pattern

• Duplication of data entry still occurs– existing paper records are usually retained

• There is a lack of agreed standards for the electronic transfer of records between systems

Page 28: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Why are EHR standards so difficult?Why are EHR standards so difficult?Why are EHR standards so difficult?

• Comprehensive models are– difficult to agree– difficult to maintain

• System designers need to respond to specialist needs, but systems need to remain interoperable

• It is difficult to standardise the information requirements of one health domain – without becoming too prescriptive– whilst permitting the future evolution of health care

Page 29: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

EHR and other informatics standards are vitalEHR and other informatics standards are vitalEHR and other informatics standards are vital

• to enable the exchange of health records between systems

• to enable interoperability with modern terminology systems and medical knowledge databases

• to enable the integration of protocols and guidelines electronically

Page 30: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Medical Knowledge Health RecordsHealth Records

The clinical information environment

Page 31: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Medical Knowledge Health RecordsHealth Records

Clinical practice needs to share this informationconsistently and faithfully

Page 32: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Ambulatory & secondary

care systems

GP systems

Tertiarycare

systems

Ambulatory & secondary

care systems

GP systems

Tertiarycare

systems

A combinatorial explosion:of interfaces or of messages

Page 33: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Ambulatory & secondary

care systems

GP systems

Ambulatory & secondary

care systems

GP systems

Tertiarycare

systems

Tertiarycare

systems

Common clinical middleware:physical or logical

Page 34: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Ambulatory & secondary

care systems

GP systems

Ambulatory & secondary

care systems

GP systems

Tertiarycare

systems

Tertiarycare

systems

We need interoperability of data and services within this clinical middleware

Page 35: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Terminologyservices

Decision supportsystems

ArchetypeArchetypelibrarylibrary Communications Communications

interfacesinterfaces

Access control filterAccess control filter

Request query handlerRequest query handler

GP systems

Ambulatory & secondary

care systems

Tertiarycare

systems

EHR repositoryEHR repository

The EHR middleware “kernel”

DemographicDemographicservicesservices

EHR entryEHR entry validatorvalidator

These services build on a generic EHR Information Architecture

AuditAudittrailtrail

Page 36: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Other integrating services

Workflow

Metadata

Personsregistries

Billing

Comms& security

Terminology

Onlineknowledge

Learningresources

Interoperability of some of these services is the scope of HISA

Page 37: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

OpenGALEN OpenEHROpenEHR

3 Open Source Foundationsare working towards this interoperability

The EHR Information Architecture is one cornerstone of this interoperability

Page 38: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Evidence Based Information

Systems

Electronic guidelinesand

decision support applications

Patient and health professional education products

Health record systems

Clinical outcomesdatabases

Epidemiologicaland auditdatabases

Patient-foussedclinical outcomesassessment tools

Hospital & primary care patient management

systems(persons registries,

workflow, billing etc.)

Page 39: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

What makes a “good” EHR ?What makes a “good” EHR ?What makes a “good” EHR ?

VALUES• Faithfulness to the needs and wishes of patients• Faithfulness to the clinical care process

Page 40: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Faithfulness to the needs and wishes of patientsFaithfulness to the needs and wishes of patientsFaithfulness to the needs and wishes of patients

• Person centred– but recognising that indiviuals are part of families and communities

• Appropriately confidential• Longitudinal

– following them through their lifetime, across regional and national boundaries (i.e. portable and distributed)

• Accessible and educating• Empowering

– respecting autonomy and inviting active participation

• Supporting a diversity of cultures, health expectations, hopes and goals

Page 41: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Faithfulness to the clinical care processFaithfulness to the clinical care processFaithfulness to the clinical care process

• Enable clinical competence to be demonstrated– representing the provenance of information– incorporating clinical reasoning, justifications for actions,

the expression of hypotheses and of uncertainty– ensuring that medico-legal safeguards are met

• Support safe and effective practice– fostering high quality teamwork (e.g. via care pathways)– reducing clinical error (e.g. via alerts) – enabling continuing professional development and lifelong learning

(e.g. through audit, and links to medical knowledge)

Page 42: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Key messagesKey messagesKey messages

• We need to uphold the values of a good EHR rather than rushing to tick the box

• Realising the EHR is a long learning journey for all of us: clinicians, vendors, engineers, managers, patients

• Interoperability is a key missing ingredient in today’s clinical systems

• Good informatics standards must be underpinned by user requirements, and evolve through experience of implementation and real clinical use

Page 43: Health Records EPJ-Observatorietepj-observatoriet.dk/konference2002/konferenceslides/DipakKalra.pdf · Dr Dipak Kalra Health Records The need to The need to recordrecordmore health

Dr Dipak Kalra

Health Records

Thank youThank youThank you

[email protected]