The Manufacturers Life Insurance Company

Have you been enjoying the comfort and savings that employee health benefits can provide? If you’re about to retire, change careers or find yourself in-between jobs, you may lose them. As a result, it can be a shock to realize how many health care expenses you may have to pay for out of pocket.

Most of us, from time to time, need prescription drugs, dental visits, eyeglasses or contacts, or visits to a registered massage therapist. And then there are also unexpected expenses that could arise from an illness or accident, from ambulances to homecare to medical equipment. But it’s expenses like these, which may not be covered by your provincial health plan, that can be hard on your budget.

FollowMe Health™ individual insurance plans can help cover you and your family for costs like these when your employee coverage ends.*

How can FollowMe Health™ help?You get a plan that will:

• Help provide coverage as you transition from your old plan.

• Follow you, no matter what path in life you take – it’s not tied to your job.

• Offer you solid coverage at affordable rates.

Best of all: Guaranteed acceptance!Apply within 60 days of your employee health coverage ending and your acceptance is guaranteed** – without a medical questionnaire or exam at the time of application. However, applications submitted after the 60-day period will require full medical underwriting.

* The FollowMe Health Individual Insurance Plan will not provide the exact same coverage that you may have had under your group health insurance plan.

** Guaranteed acceptance dependent upon receipt of first premium payment and satisfaction of eligibility criteria.

FollowMe Health helps provide coverage for traditional expenses like:

Prescription DrugsPrescription drugs that you or your family may require.

Dental ServicesExpenses such as examinations, cleanings, fillings, extractions, x-rays and more (available with the Enhanced Plus and Premiere plans).

Vision CareCoverage for lenses, frames, contact lenses and laser eye surgery, plus optometrist visits.

It also helps provide valuable coverage for less common expenses like:

• Emergency dental work required due to an accident.

• Therapy provided by registered massage therapists, chiropractors, naturopaths and more.

• Ambulance services for trips to the hospital from both urban and remote areas.

• Semi-private rooms for preferred hospital accommodation.

• And much more.

An extensive range of coverage

Health Service Navigator®

Included with FollowMe Health plans, Health Service Navigator* helps you to quickly and easily get answers and access to support services.

• Learn how to navigate the Canadian health care system.

• Get second opinions from world-class hospitals.

• Available by phone or online through coverme.com.

Optional FollowMe Travel Add-OnIt’s easy to help protect yourself against many medical expenses both while you’re travelling out of province or outside Canada, when you purchase a FollowMe Health plan combined with the Travel Add-On.

The FollowMe Travel Add-On gives you emergency medical insurance during an unlimited number of trips per year. Choose coverage for either 15 or 30 days per trip, depending on your needs and budget.

Here’s a quick guide to what’s covered for both the 15- and 30-day Travel Add-Ons:

Features Details

Maximum coverage$5,000,000 per trip

Deductible None

24-hour assistance Yes

Minimum time between trips 24 hours

Coverage for pre-existing conditions if stable for

9 months

You can apply for the Travel Add-On until

Age 69

Coverage expires Age 80

Medical Concierge Services program† Included

Medically underwritten†† No

†† No medical underwriting if application is received within 60 days of leaving group health insurance plan.

Hold on to the security that individual health care coverage can help provide.

Regardless of what path in life you take.Health and dental coverage that

begins where your employee health coverage ends.

† Manulife cannot guarantee the availability of this benefit indefinitely.

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Understanding that different families have different health care needs and budgets, FollowMe Health offers you four different plans to choose from:

Basic

Enhanced

Enhanced Plus

Premiere

Each one offers varying levels of coverage and benefits. You’ll find the coverage and benefit details in the Plan Comparison Chart included in this package.

Choose the plan that’s right for you

Qualifying for coverage is easyYou are eligible to apply for FollowMe Health without answering any medical questions at the time of application, as long as:

• You are a Canadian resident.

• Your group health plan is ending soon or has recently come to an end due to career change, job loss, retirement or because you have reached the maximum age allowed by your group plan.

• You have a valid provincial health card.

• You apply within 60 days of your group health plan end date.

• Quebec only: You are registered under the RAMQ Prescription Drug Insurance Plan.

Other advantages of choosing FollowMe Health

• Fast and easy electronic claims submission: Settle most of your prescription drug and dental claims automatically using your benefits card. You’ll be reimbursed for other claims by cheque.

• AIR MILES® reward miles: Earn miles when you first become a policyholder and every 6 months thereafter.¥

• No waiting period: Make claims as soon as we notify you that your coverage is in effect.

• Flexible payment options: Choose the payment method that suits you best: monthly pre-authorized debits from your bank account, or by credit card (Visa, MasterCard or American Express).

¥ As long as you remain a policyholder. Offer available only in some provinces, where permitted by law.

†

Choose from two convenient options to get a free quote and to apply:

Online: Visit coverme.com and choose FollowMe Health.

Phone: Call 1-877-COVER ME (1-877-268-3763) to speak with a Licensed Insurance Advisor who can provide you with a personal assessment and submit your application.

CME.FMH.BRO.NE 1/17 162276

If you have any questions, please give us a call at

1-877-COVER ME®

(1-877-268-3763)

Or visit our website at coverme.com

Plans underwritten by The Manufacturers Life Insurance CompanyManulife and the Block Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under licence. TM/® Trademarks held by The Manufacturers Life Insurance Company. ®† Trademarks of AIR MILES International Trading B.V. Used under licence by LoyaltyOne, Co. and The Manufacturers Life Insurance Company. © 2017 The Manufacturers Life Insurance Company. All rights reserved. Manulife, PO Box 670, Stn Waterloo, Waterloo, ON N2J 4B8.Accessible formats and communication supports are available upon request. Visit Manulife.com/accessibility for more information.

Important NoticeThis is not a contract. Actual terms and conditions are detailed in the policy issued by Manulife upon final application approval. It contains important details concerning exclusions, conditions and limitations. Please review them carefully upon receipt.

Notice on Exchange of InformationInformation regarding your insurability will be treated as confidential. The Insurer or its reinsurers may, however, make a brief report on it to MIB, Inc., formerly known as the Medical Information Bureau, a nonprofit membership organization of insurance companies which operates an insurance information exchange on behalf of its members. If you apply to another MIB member company for life or health insurance coverage, or a claim for benefits is submitted to such a company, MIB, upon request, will supply such company with the information about you in its file. Upon receipt of a request from you, MIB will arrange disclosure of any information in your file. Please contact MIB at 416-597-0590. If you question the accuracy of the information in MIB’s file, you may contact MIB and seek a correction. The address of MIB’s information office is: 330 University Avenue, Suite 501, Toronto, Ontario M5G 1R7. Information for consumers about MIB may be obtained on its website at www.mib.com.

Notice on Privacy and ConfidentialityThe specific and detailed information requested on the application form is required to process the application. To protect the confidentiality of this information, Manulife will establish a “financial services file” from which this information will be used to process the application, offer and administer services and process claims. The file will be held securely in our offices and access to it will be restricted to those Manulife employees, administrators or agents who are responsible for the assessment of risk (underwriting), marketing and administration of services and the investigation of claims, and to any other person you authorize or as authorized by law. These people, organizations and service providers may be in jurisdictions outside Canada and subject to the laws of those foreign jurisdictions. Any use of this information to offer you products and services is optional and if you wish to discontinue such use, you may write to: Privacy Officer, Consumer Solutions, Manulife, PO Box 670, Stn Waterloo, Waterloo, ON N2J 4B8. You may also request to review the personal information contained in your file and make corrections, if necessary, by writing to this address.

Notice on Information provided to the AIR MILES® Reward ProgramWhen you or your family member apply for insurance, Manulife may disclose to the AIR MILES® Reward Program your AIR MILES Collector Account number in order to administer the AIR MILES Reward Program, including the management of Collector accounts and to accurately record and update reward mile balances. The AIR MILES Reward Program makes information about its privacy policies and practices readily available to individuals and its Collectors through written materials, its website (www.airmiles.ca) and other electronic means, its Interactive Voice Response system, and its Customer Care Centre. In addition, copies of the AIR MILES Privacy Pledge are available to individuals and Collectors upon request.

The AIR MILES Reward Program does not give, rent or sell Collector lists to any organization or individual other than its affiliated Businesses, Sponsors, Suppliers and companies contracted to process and manage Collector transactions, redemption requests, research, analysis and communications and in all cases, only to fulfill the specified purposes. AIR MILES Collectors can opt out of receiving marketing and promotional communications in electronic, printed or verbal format, other than Collector Summaries, by writing to the AIR MILES Reward Program at AIR MILES, Customer Care, PO Box 130, Station B, Toronto, Ontario, M5T 2T3 or by email to privacyoffice@airmiles.ca. The decision to opt out of additional communications does not affect your ability to collect or redeem reward miles in the AIR MILES Reward Program.

FollowMe Health is offered through The Manufacturers Life Insurance Company (Manulife).

* Health Service Navigator is offered through The Manufacturers Life Insurance Company.

Applying is fast and easy!

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