health & wellness spa seminar training by carmen marshall usana diamond director, million dollar...
TRANSCRIPT
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HEALTH & WELLNESS SPASEMINAR TRAINING
by Carmen MarshallUSANA Diamond Director, Million Dollar Club
Member, Elite Bonus Recipient, US IDC Member 2009 & 2011
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CARMEN MARSHALL
• USANA Diamond Director • USANA Million Dollar Club Member • Elite 30 Recipient• IDC Member 2009 & 2011• Creator of the H&W Spa, Nutrition
Seminar, 5 Week RESET Challengeused by USANA Associates worldwide
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YOUR INTENTION…
What Would YOU Like To Get out of this Training?
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CARMEN’S INTENTIONS
1. Understand the power of and how to use the Health & Wellness Spa Seminar System
2. Understand importance of using all 3 product lines every day & how to build your business with this model• Congruency• Be a walking billboard - Natural Marketing
3. Set 2 dates to do a H&W Spa on your own or with your team
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RESOURCES
• 2 Day Training ( 10 hrs) condensed into 1 hr• All docs* referenced & more
www.usanatoday.com- Training Tab → H&W Spa System- Up by Mon, Aug 20th
www.livewellintl.com/carmenmarshall– Recorded H&W Spa Webinar Presentation
• Available until Dec 31, 2012
– Full Script*
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PURPOSE OF H&W SPA SEMINARSWhat is a H&W Spa Seminar?1. Presenting ALL 3 lines as an “integrated cell health protection system” and holistic approach to long term health.
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PURPOSE OF H&W SPA SEMINARS
2. Showcasing the business in a fun & easy to duplicate manner3. Minimal Retailing– PC’s or Associates on Autoship
4. Packages, not individual items
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5. HELP PEOPLE WITH THEIR PHYSICAL HEALTH Order to include products from ALL 3 lines – Essentials, HP100 or MHP– BiOmega– Daily Shake and Bar (Phase II)– RESET (and/or or Phase I or II)– Facial Deluxe (or Basic Pack)– *Optimizers – Procosa II & Proflavanol C100– *Products for spouse / partner
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6. HELP PEOPLE WITH THEIR FINANCIAL HEALTH – $29 USD (Member/Associate Program)
• Qualify a 3 Business Center (400 SVP) immediately or over 8 weeks through their product orders
• Leave door open for Pro Pack/Business Builder Pack (Entrepreneur Program)
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7. HELP ASSOCIATES GO PLATINUM!
• H&W Spa Seminars are a great way to help Associates go Platinum
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WHY DO H&W SEMINARS WORK? 1. Educational mode2. Immediate results3. Physical & emotional experience4. Products make sense
- Holistic, Cell Focus, Lifestyle
5. Business makes Sense- Can see themselves bringing 2 people- Takes away fear of a business and/or NWM
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RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?
1. Steady volume – energy moving!2. Creates new Associates & PC’s on a regular basis3. Great training environment for new Associates– On the job training– Product/Health – hear info 2-3 times– Learn about the business in a positive environment
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RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?
4. Great Conversion Rates– 1/4 – One on One with H&F Newspaper– 4/5 – H&W Seminars
5. Large Autoships– More Commitment to Products & Healthy Lifestyle– Not just a “business” expense
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RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?
6. Grows a stable, STRONG organization 7. Dr. Wentz’s Vision8. Makes $$9. My Passion10. What’s Yours – How can you Integrate?
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HOW COULD THIS HELP YOUR BUSINESS?
• What do you see as possibility for YOUR business so far?– You, your team?
• Share an AHA
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H&W SPA SEMINAR OVERVIEW*All 3 PRODUCT LINES
1. Welcome2. Sense Difference – 3 Reasons3. Dr. Wentz Story4. First 1/2 of Sense Skin Care Line 5. Self Preserving Technology
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H&W SPA SEMINAR OVERVIEW
6. Importance of Nutritionals– MHP/HP 100/Essentials & BiOmega
7. Exploding the Bomb Up Front – Common Questions– Are Nutritionals Really Necessary?– How do you take Nutritionals?– USANA Difference - 3 Reasons
8. Second ½ of Sense Skin Care Line9. Sense Hair & Body Products
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H&W SPA SEMINAR OVERVIEW
10. USANA Foods11. Order Forms & Bars12. PC Program13. Business Options– Member Associate– Entrepreneurial Program
14. Leading Guests to Buy – back to order forms
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H&W SPA SEMINAR OVERVIEW
15. Incentivize orders if desired16. Set training time with new Associates17. Enroll new Associates/PC’s18. Follow up with PC’s19. Train New Associates20. Focus on Associates bringing people to or hosting
H&W Seminar
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SUPPLIES*WHAT DO I NEED TO BUY?1. Spa Supplies• 2 Sets of Sense Facial Care AND Hair & Body• 6-12 Finger Bowels, Mirrors, Hairbands, Cotton Pads,
Placemats, Washclothes x3
2. USANA Product Boxes• Full - RESET Kit• Empty - MHP/Essentials, BiOmega,
Popular Optimizers, Bars, Nutrimeals
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SUPPLIES*WHAT DO I NEED TO BUY?
3. Sales Tools- Comparative Guide, Credibility pdfs
4.Order Forms/Pens5.Bars – Cut Up6.Keep everything neat & orderly in 2 boxes
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PLANNING YOUR SEMINARTHEMES THAT WORKMission: To Educate, Inspire, and PamperWrite down Names …WHO DO YOU KNOW?
• Women, mothers and daughters• Mother’s day• Pampering party for moms• Girl’s night out• Couples (very fun – men love this too!)• “Man Spas!”
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PLANNING YOUR SEMINARTHEMES THAT WORK• Bridal party/ baby shower get together• Family reunions• Work friends• Hairdressers, Dermatologists• Massage Therapists, Chiropractors, Fitness &
Wellness Practitioners, Fitness• Theme Nights– neighbors, Gen X, Y, baby boomers,
international, athletes, teachers...
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SHARE…to the….
• What 2 THEMES most resonated with you?• Who are you going to invite?
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BEST PLACES TO HAVE H&W SPA SEMINARS
1. Homes – yours or an Associate’s
2. Clubhouses 3. Fitness/Wellness Facilities4. Hotels
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HOW TO CREATE DUPLICATION & LEVERAGE
1. Do 3 H&W Spas with your new Associates2. Start them doing sections • Create H&W Spa Seminar* teams!
3. They do their own
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SET UP & PREPARATIONTHE DAY OF YOUR SEMINAR!
1. Set up – 60/30 min2. Keep everything in 2 boxes3. House/facility neat, smells nice, soft music– Displays & Table neat/organized– Spa Products separate from own
4. Look the part – you ARE USANA5. Relax, have fun, be yourself!
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SETTING UP THE DINING ROOM TABLE• Placemats & Station• Arrange Skin/Body Care• Dampen & Roll Washcloths (3 pp)• Fill Finger Bowls• Cut up bars
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SMALL DISPLAY TABLE
• Near you• Arrange USANA Products• Comparative Guide/Sales Tools• Credibility Items• Folder with Price Sheets, Pens, Calculator
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H&W SPA SEMINARRESOURCES: Recorded H&W Spa Webinar Presentation– www.livewellintl.com/carmenmarshall– Full Script & Training PPT on www.usanatoday.com
1. Welcome• Intro, Overview, Credibility
2. Sense Difference – 3 Reasons• Skin Health Line, not just a cosmetic line• Anti-Aging/Clinical Results• No added Parabens, Chemical Preservative Free
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H&W SPA SEMINAR
3. Dr. Wentz Story4. First 1/3 of Sense Skin Care Line• Cleanser, Rice Bran, Masque• 3 Points
What it’s used for/Why They Need it Unique Selling Point (USP) What you love about it or find fascinating
• MASQUE…
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H&W SPA SEMINAR
5. Self Preserving Technology6. Importance of Nutritionals– “The most important thing…is what we feed our cells”– “What I get all my clients on as a minimum…”– Essentials & BiOmega– HealthPak100– MyHealthPak
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H&W SPA SEMINAR
7. Exploding the Bomb Up Front – Common Questions– Are Nutritionals Really Necessary?– How do you take Nutritionals?– USANA Difference - 3 Reasons• Dr. Wentz• Pharmaceutical GMP’s• 3rd Party Comparative Guide
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H&W SPA SEMINAR
8. Second ½ of Sense Skin Care Line- Toner, Serum, PE, DPE, NR, Eye Nourisher- What are the 3 things to mention?
9. Hair & Body Products 10. USANA Foods• USP• Phase II – 1 shake/bar per day• RESET & Phase I or II
11. Pass Out Bars & Order Forms
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H&W SPA SEMINAR
12. PC Program13. Business Options– Member Associate– Entrepreneurial Program
14. Leading Guests to Buy – back to order forms15. Incentivize Orders if needed
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H&W SPA SEMINAR
16. Set training time with new Associates17. Enroll new Associates/PC’s18. Follow up with PC’s19. Train New Associates20. Focus on Associates bringing people to or hosting
H&W Seminar
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H&W SPA QUICK GUIDE*
• Use While You’re Learning• Resources– PPT & Doc Version• Print out Quick Guide Doc• OR write up on flipchart/white board• OR put on your lap top
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TIPS TO BECOME A BRILLIANT H&W SPA PRESENTER
1. Be willing to stretch yourself, face your fears & grow 2. Do with a team of other people3. Learn 1 section at a time4. Don’t think you have to be perfect5. Use the H&W Spa Quick Guide for key points7. Do as often possible – each time you will get better8. Be Yourself, have FUN and don’t take this too
seriously
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RESOURCESwww.usanatoday.com - by Mon, Aug 20- Short Convention & Extended Training PPT - H&W Spa Quick Guide PPT & Doc- Full script from recorded webinar below- H&W Spa Order Forms- Creating H&W Spa Teams Doc- Supply List Doc
www.livewellintl.com/carmenmarshall- Recorded H&W Spa Webinar Presentation• Available till Dec 31, 2012
http://groups.yahoo.com/group/sensehelpsite
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MY COMMITMENT TO ME
• Do your own H&W Spa Seminar asap• Do 3 with your personally sponsored people• I commit to doing 2 H&W Seminars on/by:
___________ ___________
with: _________________________
DECLARE YOUR INTENTION!
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JUST DO IT!
“That which we persist in doing becomes easier, not that the task itself has become easier, but that our ability to perform it has improved” – Emerson
“Do the thing to get the power” – Emerson
“The Easiest Thing to Do is the Easiest Thing Not to Do” - Jim Rohn
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CONNECT WITH CARMEN
www.facebook.com/CarmenMarshallEntrepreneur
www.CarmenMarshall.com
www.CarmenMarshall.com/subscribe
Zumba® at Convention!– 6:30-7:30 am Salt Palace– Room 251– Bring water and dress to MOVE and have FUN!