healthcare in the cloud

Moving to the cloud as a Canadian healthcare organizationPresented by Workday and PwC Canada

PwC

Debbie Moore, Product Manager, People & Culture Cancer Care OntarioE: [email protected]

Catherine Hunter, Director, Healthcare Consulting PwC CanadaE: [email protected]

Becky Adams, Strategic Healthcare Industry Advisor WorkdayE: [email protected]

Welcome

Agenda

Moving to the cloud in Canadian healthcare Catherine Hunter, Director, Healthcare Consulting, PwC Canada

The impact of Workday in the healthcare industry Becky Adams, Strategic Healthcare Industry Advisor, Workday

Learning from experience – CCO’s journey Debbie Moore, Product Manager, People & Culture, Cancer Care Ontario Catherine Hunter, Director, Healthcare Consulting, PwC Canada

Q&A

Join the conversation:@PwC_Canada LLP

@Workday

PwC Canada3

Polling slide (attendees able to make one selection)To be removed

Is your organization currently considering moving your Financials and/or HR systems to the cloud?

Yes, in the next year Yes, in the next 2-3 years No, but we are beginning to consider No, no interest whatsoeverNot sure

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Cloud 101

“Cloud computing is a model for enabling ubiquitous, convenient, on-demand network

access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider

interaction.”

National Institute of Standards and Technology (NIST)

General attributes of cloud computing:

• Accessed through the internet• Scalable and elastic• Service based• Shared technology and

enhancements• Fewer costs incurred and

capitalized

PwC

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Costs of cloud computing are distributed between client and vendor

Cloud systems are typically based on a subscription model based on number of users, by type,

and storage volume requirements

Cost type Client VendorInfrastructure Licensing/subscriptions

IT maintenance Upgrades Implementation Training Support

PwC

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Cloud computing adoption accelerates

$1 out of every $4 spent on applications

will be consumed by the cloud by 2018 - IDC

Healthcare organizations are increasingly ready to move past initial

regulatory and security concerns, with the healthcare cloud computing

market expected to grow from $3.7bn in 2015 to $9.5bn in 2020

– MarketsandMarkets

In 2015, 44% of organizations are using cloud applications for

core HR, with additional 30% planning to make the move by 2020 – PwC Global HR Technology

Survey

By 2017, approximately 20% of healthcare organizations are expected

to be using cloud computing - PwC

PwC

Cloud computing in Canadian healthcare – what’s happening? Canadian healthcare organizations are slow to adopt cloud – several concerns

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Data residency

Privacy and security

Focus on clinical vs administrative systems

Process transformation

Familiarity with legacy systems

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But healthcare must address some very significant challenges…

Source: National Health Expenditure Database, 1975-2015, CIHI

2006 2007 2008 2009 2010 2011 2012 2013 2014 f 2015 f 0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

16.0

18.0

20.0

Canadian and provincial public sector healthcare spending on hospitals– growth rate from prior year, 2006 to 2015

Canada Ontario British ColumbiaAlberta Quebec

%

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…And focus on sustainable healthcare

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Transformation of business and patient care models

Workforce engagement and empowerment

Remote, secure access to information

Accountability and transparency

Evidence-based decision-making supported with analytics

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Risk reduction in moving back office solutions to the cloud as a first step, prior to clinicals

Lower, predictable Total Cost of Ownership Capital and resources freed to address patient care

and/or other priorities

User friendly design allowing self service and empowerment

Standardized processes to support business transformation

Analytics and mobile capabilities

Secure and reliable

“Future-proof”, interoperable and scalable

Benefits of moving back office solutions to the cloud

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Making the transition to cloud

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Dimension Key Considerations

Financial considerations • What is Total Cost of Ownership (e.g., over 5-10 years)? How will

our budgeting and expenditures change?

Business • What is the usage profile and volume of transactions to be moved

to the cloud?• Are we prepared to transform our business processes?

Security & privacy • What legislation and/or regulations must we comply with to have our data in the cloud?

Procurement & contracting • Are we comfortable with a subscription based, long term

contract?

Organization & skills

• Do we have the right organizational structure and skills to support cloud adoption across the enterprise?

• Are management and staff engaged and ready to move towards a new way of working, that includes self service and mobile capabilities?

Technology • Does our enterprise and applications architecture support a cloud deployment model?

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Poll slide (attendees to be able to select multiple options)To be removed

What organizational challenges would you face in moving administrative functions to the cloud?· Total Cost of Ownership· Data residency, privacy, security· Organization and/or technical readiness · Procurement and contracting· User adoption· Competing organizational priorities (eg: clinical systems)· Other

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The impact of Workday in the healthcare industryBecky Adams, Strategic Healthcare Industry Advisor

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Complete solution for healthcare HR, finance and supply chain

The impact of Workday across key areas of operations

Differ

entia

ted V

alue

Transactions

Analytics and decisions

Effic

ienc

yEff

ecti

vene

ss

Business Effectiveness

Total cost of ownership savings System consolidation and simplification leading to lower IT costs, including upgrades, integrations, security, support, infrastructure, maintenance, audits, etc.

HR, finance and supply chain efficiency. Automated and scalable processes enabled by mobile, anytime, anywhere.

Business effectivenessEmpowered through standardized processes that impact labor cost leverage, expense controls, and compliance .quality of patient care

HR, FIN, SCM

Efficiency

TCO Savings

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Realized Value by Workday Healthcare Customers

Employees per payroll FTE

Employees per FTE

10-50%

10-20%

Cost of integration

20-50%

Time to create reports

70-90%

% of increase in self-service

50-100%

Lower cost of work

Higher return on

people% of increase in financial efficiency

15-25%

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Healthcare providers on Workday are ready for today’s challenges and beyond

Support across the healthcare continuum

Adopter of new innovation with minimized administration

Actionable insights from reporting and analytics

Visibility into entire workforce, including costs and performance

Strength in attracting, developing and retaining the best talent

Flexible, secure and fully auditable business processes

For healthcare operations

Drive performance through operational effectiveness

Realize organization efficiency and decreased

costs

For healthcare executives

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…hear about the CCO journey with Debbie and Catherine

PwC

It’s time to…

Debbie Moore, Product Manager, People & Culture Cancer Care Ontario

Catherine Hunter, Director, Healthcare Consulting PwC Canada

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Poll slide (attendees to be able to select one response)Question to be confirmed – To be removed

Now that you've heard about the CCO journey, are you feeling as though a cloud based transformation is attainable for your organization?• Yes, we're already having the conversations/already on the journey• Yes, I can't wait to get the cloud discussions started• Still not sure• Absolutely not!

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Let’s hear from you…

Q&APlease use the Q&A function to submit your questions

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Thank you!

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Debbie Moore, Product Manager, People & Culture Cancer Care OntarioE: [email protected]

Catherine Hunter, Director, Healthcare Consulting PwC CanadaE: [email protected]

Becky Adams, Strategic Healthcare Industry Advisor WorkdayE: [email protected]