healthcare payer wins 330% roi€¦ · with elixir client saved on human resources the client saved...
TRANSCRIPT
with Elixir’s ANOC & EOC Cloud Solution
Healthcare Payer Wins 330% ROI
Elixir Client:Leading national Healthcare plan payer.
After building trustwith the client by successfully delivering SaaS solutions for several other Medicare materials, Elixir proposed a cloud-based solution to cut costs and empower an internal team to manage changes without external dependencies.
The resultshave been more than encouraging. The internal team achieved self-service during season one; and the client will enjoy a 330% ROI over its first three seasons with Elixir. Today, the client is three weeks ahead of schedule generating its ANOC and EOC materials. On top of cost reductions and process improvements, growth and learning empower a new internal Center of Excellence for Medicare mandated materials and faster time-to-market.
Before AfterThe client had contracted with an external agency to generate its complex Medicare materials (ANOC, EOC, & SB).
The vendor’s SLA promised changes and a digital proof within 36-48 hours of receiving requirements from the client.
Once the external vendor delivered changes, the materials proceeded through manual internal reviews by subject matter experts, which often uncovered inaccuracies and initiated more 36-48 hour change cycles.
Internal users manage changes quickly, via MS Word, and Elixir cloud applications automate updates and QA cycles to generate production-ready digital proofs in a few minutes.
4 days
QuantifiedBenefits
Cloud solutions cost about 20% less to operate and maintain than onpremise technologies.
Client saved on Licensing and services
In Year One with Elixir
Client saved on human resources
The client saved at in over-production costs with Elixir error-handling automation.
20%
36%saving
in year one
$113,000
The client saved on Quality Assurance (QA) cycles.
$39,000
Less
QuantifiedBenefits
The client will enjoy ongoing savings with its independence from the vendor, andwill earn at least a 330% Return on its Investment (ROI) with Elixir’s CloudSolution.
The client continues to save at least 40%; and will save even more with wider adoption.
36% cost reduction
Year One
330%Return on
its Investment(ROI)
The client saves 36% with Elixir, including implementation, which accounts for 65% of its costs in year one
40%cost reduction
Year Two & Three
SAVING WITH ELIXIR
UnQuantifiedBenefits
Savings and benefits of delivering ANoC and EoC reliably and on time The client saves expenditures on overtime wages, special postal services ( likeovernight, air, and two-day mail to avoid late delivery ), and extra productioncosts due to last-minute changes.
Change-Driven Automation Once the client’s business requirements were configured in Elixir [ANOC and EOC] applications and content and data sources were integrated to populate the Elixir Tango repository and source of truth, variable data files could initiate change and review cycles. Elixir cloud applications automate accurate formatting, pagination, large text versions, translations, and review processes. The solution also enables sweeping changes far upstream, where permissioned users create and approve content before it enters the repository, to automate change for multiple plans and benefits.
Real Time Preview mode allows end users see the output throughout the lifecycle, while Live Proofing mode is a chance to review output on the screen, before generating a production-ready file. The Elixir solution eliminates the need for Document Owners to manage specific materials using dedicated teams and manual processes like the external vendor.
Multiple plan materials share approved content and data, versions are automated,as are QA cycles, approvals, and intake workflows. Content and data isapproved upstream before entering the Elixir Tango repository, where it is managed,updated, and can be repurposed.
Elixir Tango can be configured for diverse use cases to support digital transformation,scale efficiency, and optimize Centers of Excellence for faster product development and innovation.
© Elixir Technologies 2019
Elixir Technologies Corporation1314 East Ojai Avenue, Ojai, CA USA 93023
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Elixir Technologies helps healthcare plan organizations generate compliant communications and plan materials to grow membership, improve employee and member experience, increase Star Ratings, and differentiate in the value-based market.