healthcare whitepaper 2013

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9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133 2013 Employer Health Care Trends Health Care Reform, Rising Insurance Costs & Three Employment Strategies to Mitigate Them. The face of American healthcare is changing. In recent years, various reforms have been implemented and others are pending. Following the re-election of President Obama, and the Supreme Court decision to uphold the constitutionality of the Patient Protection and Affordable Care Act (PPACA), otherwise known as the Health Care Reform, employers clearly recognize that it will have a significant impact on health care and their business in the years to come. Confused by all the legislation, employers are fearful of rising insurance costs and are hesitant to make any significant changes to their current plans. However, despite the potential changes coming to the US healthcare market, they have no choice but to continue managing these costs for their companies. Employers and human resources professionals that are well-informed about health insurance trends will be better suited to determine the policies that will be the greatest benefit to their companies.

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  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    2013 Employer Health Care Trends

    Health Care Reform, Rising Insurance Costs & Three Employment Strategies to Mitigate Them.

    The face of American healthcare is changing. In recent

    years, various reforms have been implemented and others

    are pending. Following the re-election of President

    Obama, and the Supreme Court decision to uphold the

    constitutionality of the Patient Protection and Affordable

    Care Act (PPACA), otherwise known as the Health Care

    Reform, employers clearly recognize that it will have a

    significant impact on health care and their business in the

    years to come.

    Confused by all the legislation, employers are fearful of

    rising insurance costs and are hesitant to make any

    significant changes to their current plans. However,

    despite the potential changes coming to the US healthcare

    market, they have no choice but to continue managing

    these costs for their companies. Employers and human

    resources professionals that are well-informed about

    health insurance trends will be better suited to determine

    the policies that will be the greatest benefit to their

    companies.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    2013 Health Care Trends

    According to the 2011 annual survey of medical cost trends, PriceWaterhouseCoopers

    (PwC), estimates that US employers will see their health care cost to rise 8.5 percent in

    2012 and 2013. That is 1.5 percent below the Aon Hewitt 2011 Health Care Trend survey

    which estimates national medical care costs will increase by 10 percent. Health care

    inflation is increasing at levels of three to four times the degree of national inflation. The

    expectation is that these trends will continue, creating concern for employers as well as

    employees struggling to afford medical coverage.

    PwC identified two key factors likely to contribute to inflated medical costs in 2013:

    Consolidation among hospitals and physicians. Hospitals and physicians are

    aligning through mergers, acquisitions and other arrangements. Consolidating

    providers is viewed as a way to reduce costs and improve efficiencies, but

    health plan providers are concerned that it will reduce competition and drive

    up rates.

    Post-recession stress. The top three causes of stress over the past five years

    - money, work and the economyare taking their toll on the American

    workforce, according to the American Psychological Association. Health plans

    and employers are witnessing a rise in claims for stress-induced illnesses which

    are highly correlated to unhealthy behavior and adverse health conditions such

    as heart disease.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    Confirming this trend, actuarial firm Milliman released its 2011 Milliman Medical index

    in May, 2011. The report shows that the health care cost for a typical U.S. family of

    four covered by a preferred provider organization (PPO) in 2011 was $19,393. This

    reflects an increase of 7.3 percent over 2010. Even though the percentage of increase

    was the lowest in recent years, the increase in total dollars$1,319 in 2011was the

    highest in the history of the study. Of this $1,319, employers covered about 40% of

    the increase ($641) while employees shouldered the rest$403 in payroll

    contributions and $275 in additional cost sharing.

    Employers React to Rising Costs &

    Health Care Reform

    In February 2011, McKinsey & Company conducted a survey

    of over 1300 U.S. private-sector employers on the CEO or

    CFO level regarding the impending changes legislated by the

    Health Care Reform Act. According to the survey, rising

    insurance premiums may drive many employers to

    discontinue offering health coverage to their employees,

    opting to pay a penalty instead. The survey found that 30%

    of all employers would definitely or probably drop their

    health care plans; of those employers with a high

    awareness of the details of health care reform that

    increased to 50%.

    Ostensibly, seemingly high fines of $2000-3000 would be

    enough of a deterrent to prevent employers from

    discontinuing coverage for employees. However, in truth,

    such penalties represent only about one quarter of the

    health insurance costs these employers would have to pay.

    As part of a 2011 survey, PriceWaterhouseCoopers asked employers about changes they are making in their benefits plans in light of health care reform. The survey found:

    84 percent of employers said they are likely to make changes in plan design to offset expected costs associated with the health reform law.

    86 percent said they are likely to re-evaluate their overall benefits strategy.

    One-half are considering significantly changing or eliminating company subsidies for dependent medical coverage.

    PricewaterhouseCoopers' (PwC) Health Research Institute, 2011 Medical Trend Survey.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    A further challenge to employers is how to strategize

    appropriately when forced to make changes to their health

    plan design due to rising costs. On the one hand, they are

    unable to absorb all of the cost increases, but on the other,

    dont want to pass it all on to their employees. In contrast to

    the challenge of making plan design changes is the

    uncertainty of what health care reform will require of them

    in the future. Employers are hesitant to make any significant

    changes to their plans, such as reducing certain types of

    coverage, if the PPACA will require them to include it at a

    later stage. Or they are afraid of the consequences of losing

    grandfather status, even though they need to take action to

    control the current renewals cost. The burden on employers

    to make sense of this complex puzzle is frustrating, stressful

    and time consuming.

    Health Care Solutions

    With so much uncertainty, what options do employers have to proactively keep their

    rising insurance costs in check? Luckily, there are three methods that have been

    growing in popularity over the past several years, each of which has proven successful in

    containing insurance premiums and overall costs:

    1. Consumer Directed Health Plans

    2. Employee Wellness Programs

    3. Professional Employer Outsourcing

    Employers continue to be concerned about the sustainability of health care cost increases, especially in the long term, and they are reacting by making changes now.

    Michael Thompson, principal, HR services, PriceWaterhouseCoopers

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    Consumer Directed Health Plans.

    Employers continue to explore consumer-directed health care plans (CDHC). These plans

    are structured to give employees greater control over their personal health care costs,

    thereby promoting caution before they utilize expensive procedures or request

    unnecessary treatments.

    CDHC plans offer higher deductible options, coupled with

    Health Savings Accounts (HSAs) or Health Reimbursement

    Accounts (HRAs) through which employees pay for out-of-

    pocket medical costs with their self-funded plans.

    Accountable Care Organizations

    An Accountable Care Organization (ACO) is a network of

    health care organizations, hospitals and doctors that unite in

    order to provide coordinated medical care to patients. Until

    recently, health care in America has mostly been fragmented.

    Hospitals, pharmacies, skilled nurses, primary and specialty

    doctors operated as separate entities across the health

    spectrum. ACOs, born as a result of the Health Reform Act, are

    meant to integrate, coordinate and be held accountable for an

    individuals health care, generating better medical outcomes

    at lower cost.

    Studies performed on current ACOs including Mayo Clinic, Cleveland Clinic and

    Intermountain indicate that delivering efficient health care would help reduce health care

    costs by as much as 50%. By driving out inefficiencies, reducing unnecessary hospital

    According to recent reports,

    the consumer driven plans

    are working - CDHC

    patients were twice as

    likely as patients in

    traditional plans to ask

    about cost, three times as

    likely to choose a less

    expensive treatment option,

    and chronic patients were

    20 percent more likely to

    follow treatment regimens

    carefully.

    "Consumer Driven Health Care", Networks Financial Institute Policy Brief, Indiana State University].

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    admissions and applying the best approaches to clinical care, ACOs provide a promising

    picture of affordable health care.

    Micro Market Networks

    Micro Market Networks operate in a similar vein to ACOs, without being quite as integrated.

    Many insurance companies, including Blue Cross, Blue Shield, Health Net and United

    Healthcare, are working on the initial phases of Micro Market Networks, with the intent to

    eventually provide self-contained health care within the health care system. The result is

    that health care plans would be structured around a single health care system in one region.

    An individuals health insurance company may offer a variety of options including the

    purchase of an independent plan that only includes access to a particular group of self-

    contained health providers. The expectation over the coming two years is that many

    regional networks of this sort will develop. The hope is that these Micro Market Networks

    will operate in a similar fashion to ACOs, improving efficiencies and driving costs down.

    Insurance Companies Purchasing Providers

    In the past, insurance companies developed business relationships or partnered with

    health care providers. A new trend, driven by the business and economic realities of

    health care reform, is that insurance companies are actually purchasing health care

    providers. Over the past year in Southern California, Anthem purchased the CareMore

    medical group and United Healthcare purchased the Monarch medical group in Orange

    County.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    These are two examples of entities uniting with the expectation of improving

    health care outcomes and lowering costs concurrently. Whether this type of

    endeavor will indeed be successful remains to be seen.

    Facing an uncertain future, employers encounter the challenge of determining health care

    coverage policies for their companies. Keeping informed and mindful of health care trends

    will facilitate effective decision-making. Projections indicate a steady rise in health care

    costs, which those with an optimistic outlook anticipate will be offset as various potential

    solutions develop, reducing expenses and providing better quality care.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    Employee Wellness Programs.

    As premiums continue to increase, employers are looking to promote employee

    wellness programs to offset these costs. Well documented research indicates that a

    balanced lifestyle including a proper diet, exercise and leisure time leads to

    healthier and more productive employees. In turn, the employees medical

    utilization is reduced, and health premiums drop. Additionally, a healthy staff will

    have fewer sick days, be on time more often, and remain focused throughout the

    day.

    In contrast, other studies conducted on workplace stress

    indicate that a stressful, unbalanced lifestyle can lead to

    cardiovascular risk. And of course, as the health of an

    employee diminishes, the utilization of health insurance

    increases, thereby hurting insurance premiums.

    A study in the journal Psychosomatic Medicine found that

    men who report high job strain the combination of heavy

    demands and little control at the office have thicker

    carotid intima-media thickness (IMT). IMT is considered a

    reliable way of determining the early stages of

    atherosclerosis, the narrowing and stiffening of the arteries.

    One researcher on the project wrote, Prospective studies in older subjects have

    shown that even a 0.1-mm increase in carotid IMT may increase the subsequent risk

    of cardiovascular heart disease events by approximately 30%.

    91 percent of employers believed they could reduce their health care costs by influencing employees to adopt healthier lifestyles.

    Harvard School of Public Health as quoted in, The New England Journal of Medicine.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    The good news is that a vast majority of employers recognize the value of

    implementing a wellness program in their organization. According to PwCs report,

    89% of employers understand the connection between a healthy workforce and

    reducing health insurance premiums.

    Employers continue to be concerned about the sustainability of health care cost

    increases, especially in the long term, and they are reacting by making changes now, said

    Michael Thompson, principal, HR services, at PwC. Health care in the future will be very

    different than we know it today, and uncertainty about these changes complicates health

    care benefits strategies. However, the most proactive employers are planning for potential

    future scenarios and making incremental changes now toward a longer-term view of

    transformational change aligned around health and wellness.

    What is a Wellness Program?

    A wellness program can include anything from educating employees to be more conscious

    health care consumers and promoting healthy lifestyle habits, to offering incentives for

    weight-loss or exercise activity and offering free or discounted memberships to gyms and

    health clubs. Alternatively, some employers incorporate penalties into their wellness plans

    to dis-incentivize employees from engaging in an unhealthy lifestyle. Wal-Mart, for

    example, recently imposed a $2000 per year surcharge for some smokers.

    While this type of approach is somewhat controversial, it drives the message home that

    unhealthy lifestyle choices out of the office impact employers costs and overall efficiency in

    the office. Ultimately, a healthier workforce will reduce medical insurance costs and

    improve employee productivity.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    Implementing a Wellness Program

    How do you implement a wellness program at work? Here are 4 suggestions:

    1. Create a health-conscious corporate culture. For starters, replace junk

    food with health food. If you have a vending machine, replace the chocolate bar with a

    protein bar, and the bag of chips with a bag of trail mix or nuts. There are dozens of

    healthy and tasty alternatives out there. Just shop around. If you have a soda

    machine, replace high-sugar, caffeinated drinks with mineral water or decaffeinated

    iced-teas.

    2. Offer health incentives and wellness

    benefits. One of the most popular benefits that

    employers can offer their staff is gym membership

    reimbursement. Other wellness programs, such as

    WalkingSpree, create walking clubs and competitions

    to motivate and engage employees in a healthy

    lifestyle. Other incentives can include paid

    membership for healthy-lifestyle programs such as

    Weight Watchers, yoga or spinning classes.

    3. Be flexible. Consider a implementing a flexible work-week, telecommuting

    or offering alternative working-hours. Employees have a life outside the office, and a

    flexible work environment makes employees healthier, happier and more committed to

    your company. According to a Stanford University study conducted in March, 2012

    telecommuters were four percent more productive than office workers, working more

    hours and taking a larger workload.

    Employers who offer flexible schedules and alternatives to the traditional nine-to-five not only see higher productivity, but also save on health-related benefits they already offer.

    Sara Sutton Fell, Founder and CEO, Flexjobs.com

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    Ideas for flexible arrangements can include working 4 days per week at 10 hours per day,

    instead of the traditional 5 days of 8 hours, giving employees one day extra off. Or staying

    late on Thursdays allows employees to leave early on Fridays. Be creative, but be sure to

    consult with a professional, as an alternative work schedule may have pay-related

    ramifications.

    4. Encourage vacation. Most employees accrue vacation, or personal days

    off. Everyone needs to recharge their batteries, so encourage your staff to take the

    vacation coming to them. They will come back re-energized and ready to get back to

    work.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    Professional Employer Organizations (PEO).

    A third method to contain health costs and insulate your business from increasing

    premiums is to engage the services of a Professional Employer Organization, or PEO. PEOs

    were established in the early 1980s to offer payroll and insurance services to small and mid-

    sized employers. In the early days of the industry, PEOs were also known as Employee

    Leasing or Staff Leasing firms.

    As employment laws became more complex in the late 1980s and early 1990s, it expanded

    to include all aspects of employee relations and staff development.

    In a PEO arrangement, the PEO shares many of the responsibilities of being an employer,

    such as paying payroll, filing and paying payroll taxes, providing workers compensation and

    assisting their clients comply with labor law regulations. One of the most important aspects

    of a PEO is its ability to offer clients Fortune 500 benefit packages and rates typically

    inaccessible for small employers.

    Economies-of-Scale

    Economies-of-scale is the primary method through which a PEO can reduce an

    organizations health insurance costs. Small employers with minimal payrolls and fewer

    than 500 employees are often limited in the variety of health insurance plans they can offer,

    their ability to negotiate with health carriers, and have less flexibility in administering these

    plans. The net result is typically higher premiums with fewer options.

    In contrast, by pooling hundreds, and even thousands of businesses, PEOs aggregate health

    benefit plans and establish relationships with large regional insurance companies to offer

    better plan selections with lower premiums.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    Risk Diversification

    Another benefit of working with a PEO is that it provides the insurance carriers greater

    stability by offering insurance coverage to employees in a broader employee base. The

    pooled employees come from different industries and geographic areas which stabilize the

    premiums over the long-term. This provides the PEO greater negotiating power at renewal,

    thus typically keeping renewal rates below market averages.

    Benefits Provided

    PEOs provide small employers the unique opportunity to offer their staff a robust and

    comprehensive array of employee benefit programs that are typically available to only the

    largest corporations. These robust offerings include a wide range of major medical plans

    and voluntary benefit offerings:

    Multiple health insurance coverages

    Dental and vision insurance

    Life insurance

    Disability and alternative insurance

    401 (k) Retirement Plan

    Pre-tax Cafeteria 125 Plans

    Flexible Spending Accounts (FSA)

    Employee Assistance Programs

    Credit Union and financial services

    Clients are assigned a benefits specialist and it is the PEOs responsibility to shop plans,

    oversee open enrollment, manage all billing and financial matters, and address all employee

    inquiries and administrative issues. The net result of this comprehensive PEO relationship is

    the reduction of insurance costs, increased employee motivation and productivity, and the

    ability of management to remove unproductive benefits administration from their plate.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    Conclusion

    While the future of health care reform remains uncertain, there is no doubt that rates

    continue to climb in 2012, and for the foreseeable future. Luckily, employers have several

    opportunities to mitigate these increases, but it requires some initiative and out-of-the-box

    thinking. To recap, there are three primary ways employers can reduce insurance costs:

    1. Consumer Directed Health Plans, such as Accountable Care Organizations

    and Micro Market Networks, enable employees to control their health care costs by

    cautioning employees to think before utilizing expensive procedures or requesting

    unnecessary treatments.

    2. Employee Wellness Programs help employees lead improved and

    healthier lifestyles. These leads to a reduction in medical utilization lower insurance

    premiums and more productive employees.

    3. Professional Employer Outsourcing provides small and mid-sized

    employers access to large-company benefits at reduced rates, utilizing the PEOs

    economies-of-scale, negotiating power and administrative expertise.

    Every employer needs to consider which method will work best for their organization. In

    some cases, such as utilizing a PEO, they can incorporate all three systems to achieve the

    greatest success.

  • 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069 www.cpehr.com | [email protected] | 800-850-7133

    About CPEhr

    Headquartered in Los Angeles, California, CPEhr is one of Californias leading Human

    Resources Outsourcing and PEO firms. Founded in 1982, CPEhr assists hundreds of clients

    representing over 75,000 employees with Californias complex regulatory and insurance

    systems. CPEhr provides the following services:

    HR Administration

    Labor Law Compliance

    Management Training

    Employee Benefits

    Safety and Risk Management

    Workers Compensation Insurance

    Retirement Planning

    Payroll and Tax Services

    Contact CPEhr

    We encourage you to contact us and schedule a complimentary consultation. In this no-

    obligation consultation a senior consultant will analyze your current employee benefit

    structure and offer a customized benefit solution.

    Call us: 877-842-4987 For more information:

    Email Us: [email protected]

    On the web: www.cpehr.com

    Corporate blog: www.cpehr.com/blog

    Twitter: www.twitter.com/cpehr

    Facebook: www.facebook.com/cpehr

    Corporate Address:

    9000 Sunset Blvd. Suite 900

    West Hollywood, CA 90069