healthier horizons the white paper and its implications city university london 7 december 2010
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TRANSCRIPT
Better Care Better Health Better Life
• White Paper – where we are
now
• Approaching implementation
• Keys to success
• Next steps – walking the talk
Better Care Better Health Better Life
“In 2009 most managers and
doctors, given a chance to
brainstorm ideas about how to
improve the NHS, would have
proposed the changes
proposed by the White Paper”
Better Care Better Health Better Life
Keys to Success (1)
• Managing the Transition
• Good timing and choreography/ synchronising the old and the new
- Commissioning
- Provision
- Public Health/LA relationship
- Patient Revolution
Better Care Better Health Better Life
Transition Architecture NHS Management Board
Mike Farrar Bridge
Jane Cummings
Mark Ogden
• NCB• Day to day management• QIPP
Commissioning Development
Board
? Provider Development Board
Provider Development Director
Caroline Shaw
Provider Board
• TCS• FT Pipeline• Healthcare Groups
Commissioning Development
Director
Joe Rafferty
PCT CEOs GPs
• Consortia Facilitation• Leadership Development• Commissioning Business Support • National Commissioning Board
Public Health
Ruth Hussey
LAs PCTs
• Health and Wellbeing Boards• Joint Commissioning• Strategic Planning
Choreography, Coherence and
Synchronisation
Better Care Better Health Better Life
Emerging Architecture NCB - Shadow Special HA 1/4/2011
(subregional elements?)
- Chair/CEO appointments Sept-October
2011
Consortia - Formal Pathfinders Jan 2011
- Authorisation from 2012 onwards
Provider - Transforming Community Services by
April 2011
- Foundation Trusts by 2013
- (Special HA running non FT group
2012-14?)
Better Care Better Health Better Life
There are three main pillars of the national commissioning development programme, overseen by Dame Barbara Hakin
National Commissioning
Development Programme
General practice-led
commissioning
NationalCommissioning
Board
Commissioningsupport
Better Care Better Health Better Life
Pathfinders
Commissioning support
PCT facilitation
Local authorityliaison
PCT transition
GP commissioningdevelopment programme
Better Care Better Health Better Life
Provider Development
• Radical changes and developments for all providers moving to a market orientated system
• Competition is exercised by any willing provider• Variety of public, not for profit and private
provision• Voluntary and independent sector providing care• Encouragement of a social enterprise model to
encourage greater engagement and innovation
Better Care Better Health Better Life
• All NHS hospitals and other providers FT’s by 2013• Monitor established as “economic regulator”• - promotes competition and apply competition
law
- sets prices
- power to intervene• Patients to have more choice, more information to
empower the public• Providers will have to react to a different commissioning
landscape• Robust transition plans in place for the SHA
Better Care Better Health Better Life
LA/Public Health
• Much more than Health and Wellbeing (but key legacy issue)
• Strategic Commissioning
• Social Care- Adults and children/TCS provision
• Shared logistical support
• Community development
• Joint commissioning
Better Care Better Health Better Life
Local Government / Public Health and the NHS
• Public Health White paper due soon – published for consultation
• Transfer of resource and responsibility for Public Health to Local Government an opportunity to transform local govt and actions on health outcomes (includes health protection, health improvement and strategic planning with NHS)
• Public Health grant (ring fenced) to LG confirmed in CSR
Better Care Better Health Better Life
NHS Prevention spend Audit 09/10 by PCT
Note: spend includes clinical prevention services e.g. maternity, children, dental etc
£473.3 million spent in NW on prevention activities, which on average, represents 4.04% of recurrent baseline allocation.
Better Care Better Health Better Life
Place based approach
Development of Health and Wellbeing Boards– Issues raised by Local Government
• Generally positive and already moving• The scope of Health and Well Being Boards• Relationship with GP consortia / co-terminosity• Accountability and the relationship with National Board• Separation of scrutiny and executive function• The boundaries of place – local to city / sub region• NHS and placed based budgeting
Separate Outcome Frameworks proposed for – Public Health– Social Care – NHS
Better Care Better Health Better Life
Patient Revolution – turning rhetoric into reality
“because saying it, or promising it, doesn’t necessarily make it so………..”
“and no one tries to provide poor quality services deliberately……”
Better Care Better Health Better Life
• Turning rhetoric into reality won’t happen by chance
• Quality improvement benefits from a systematic approach (at organisational level and at a ‘system level’) …… will the market be sufficient?
• Patient Experience is an essential driver but is not straightforward and needs to be nurtured intelligently
• There are babies in the bathwater
Better Care Better Health Better Life
Creating the Climate for success
Context Courage
Inspiration
Engagement of staff
Compelling business case
Structured Support
Intelligent analysis and data
management
Alignment of the incentives
Investment
Engagement of Patients
AQuA
Leadership Academy
Inspiration North West
Better Care Better Health Better Life
Patient Experience as the key driver…….
• Score vs expectation • Local trumps all • Lack of comparable data (Quality Accounts)• Quality ‘minefield’ (HSMR)• Understanding the language of quality• Creating a ‘patient friendly’ approach • Patient education and patient coaching• Outcomes and processes
Better Care Better Health Better LifeBetter Care Better Health Better Life
Month 5 ActivityNHS North West
Activity Monitoring
66
23
84
38
95
65
10
51
94
9
92
21
91
10
26
58
31
97
81
42
24
39
34
32
91
64
50
96
38
60
89
10
31
18
5
90
29
99
99
08
4
30
77
94
40
68
78
34
61
39
69
93
23
42
05
17
11
19
84
0
98
32
21
10
04
38
33
47
02
43
51
40
36
17
24
0
200000
400000
600000
800000
1000000
1200000
GP
re
ferr
als
fo
r firs
t G
&A
ou
tpa
tie
nt
ap
po
intm
en
t
Oth
er
refe
rra
ls f
or
firs
t
G&
A o
utp
atie
nt
ap
po
intm
en
t
All r
efe
rra
ls f
or
firs
t G
&A
ou
tpa
tie
nt
ap
po
intm
en
t
All f
irst
G&
A o
utp
atie
nt
att
en
da
nce
s
Ele
ctive
Ord
ina
ry G
&A
Ad
mis
sio
ns
Ele
ctive
Da
yca
se
G&
A
Ad
mis
sio
ns
All E
lective
G&
A
Ad
mis
sio
ns
No
n-E
lective
G&
A
Ad
mis
sio
ns
Planned Activity Previous Year Actual Activity
August 10
NHS NORTH WEST
Cumulative
Back
Better Care Better Health Better LifeBetter Care Better Health Better Life
Month 5 Workforce - Full time equivalent Movement From Sept 08
All - % FTE Change from Sep-08
-2.0
0.0
2.0
4.0
6.0
8.0
10.0
Sep-
08
Oct-0
8
Nov-
08
Dec-
08
Jan-
09
Feb-
09
Mar
-09
Apr-0
9
May
-09
Jun-
09
Jul-0
9
Aug-
09
Sep-
09
Oct-0
9
Nov-
09
Dec-
09
Jan-
10
Feb-
10
Mar
-10
Apr-1
0
May
-10
Jun-
10
Jul-1
0
Aug-
10
%
North West
PCT
Acute
Mental Health
FT
Non-FT
Better Care Better Health Better Life
Keys to Success (3)
• Imagining the future and behaving well
• Minding the gap between power and statutory authority
• Shortcutting the immaturity of behaviours and new systems
Better Care Better Health Better Life
Keys to Success (4)
• Building resilience and protecting the legacy
“differentiating the baby from the bathwater”………
Better Care Better Health Better Life
Resilence and Legacy• Clustering• Forward financial commitments
- PFI- LIFT
• Healthcare Groups• Improvement Support • Commissioning Support Services (WCC best of
the best)• Social Value
Better Care Better Health Better Life
Walking the Talk
• Collective action/agreement
• Flexibility in the leadership teams
• Communication/communication/
communication• Overarching binding principles