healthstory project overview - dictation to clinical data for ahdi

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www.healthstory.com Welcome! The Health Story Project Dictation to Clinical Data: Automating the Production of Structured and Encoded Documents Kim Stavrinaki s AHDI Conference, July 2009 Nick van Terheyden, MD, Chief Medical Officer, M*Modal

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Healthstory overview presented to AHDI at the ACE 2009 conference in Nashville, TN

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Page 1: Healthstory Project Overview - Dictation To Clinical Data For AHDI

www.healthstory.com

Welcome!The Health Story Project

Dictation to Clinical Data: Automating the Production of Structured and Encoded Documents

Kim Stavrinaki

s

AHDI Conference, July 2009Nick van Terheyden, MD, Chief Medical Officer, M*Modal

Page 2: Healthstory Project Overview - Dictation To Clinical Data For AHDI

www.healthstory.com

Presentation Overview

Background: The Current Situation Enabling the EMR with the Missing Link A User Experience (GE/RISL) The Health Story Project Conclusion

Page 3: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Background

The Current Situation

Page 4: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Electronic Health Record Universe

Critical to the success of EHRs is to reconcile two opposing needs Enterprise need for

structured and coded information capture

Physician’s practical need for a fast and easy method for creating clinical notes.

Page 5: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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The Current Situation – Structured

Tedious manual process Time-consuming Documentation lacks expressiveness

of natural language Lack of Flexibility Poor user interface Cost

Fails to Meet Individual Physician Time vs. Benefit Test

Cultural resistance Oblivious to HIM Requirements Incomplete and Inadequate Semantic

Standards

Direct Data Entry: Structured and encoded information.

Page 6: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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The Current Situation

Transcription can be expensive Subject to longer turn-around times Clinical data lost, because documents

are neither structured nor encoded Majority of attested information is only

in the document Contains the detail and

comprehensive scope of patient information

Support human decision making Reimbursement is based on narrative

documentation Retains current workflow, favored by

physicians Interoperable Under utilized source of data for EMR

Dictation: Fast and easy, expressive.

Page 7: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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The Current Situation

High cost of documentation Cost of ownership and physician time vs. transcription cost

60% of the data lost to the EHR

Care process inefficiencies and impact on quality

Page 8: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Enabling the EMR

The Missing Link in Information Capture in Healthcare

Page 9: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Data Entry Time

The average physician spends 33 seconds dictating an establish office visit

92% of all office visits are established If the average physician sees 40 patients a day, total

dictation time of 30 minutes plus time to search for the data.

Using a traditional EHR application, the same number of patients would require 140 minutes of data entry time.

Physicians are not willing to spend an additional 90 minutes per day for data entry.

(40 X 92% x 33 seconds) + (40 x 8% x 125) = < 30 minutes per day

Data and Chart courtesy Mark R. Anderson, FHIMSS, CPHIMS, CEO, AC Group

Page 10: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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What if you could continue to use narrative and dictation and at the same time increase usage of the EMR and make more records available for the

health information exchange?

Crossing the Chasm…

Page 11: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Health Story Project Vision

Comprehensive electronic clinical records that tell a patient’s complete health story

All of the clinical information required for good patient care administration reporting and research

will be readily available electronically, including information from narrative documents

Page 12: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Based on HL7 CDA

Clinical Document Architecture Requirements Human readable document

Must be presentable as a document Rendered version covers clinical information intended by the

author Can contain machine-processable data Cross platform and application independent Can be transformed with style sheets

Page 13: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Adoption

Incremental adoption overcomes the “not me first” dilemma

Not dependent on recipient’s ability to receive or process

Reverse adoption (can encode headers of existing documents)

Non-proprietary Readable with any browser

Page 14: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Accessible Clinical Data

Page 15: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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User ExperienceGE/RISL

Kim Stavrinakis

Sr. Manager, Product Definition, GE Healthcare

The Missing Link in Information Capture in Healthcare

Page 16: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Key Workflows

Self Editing real time – read, proof, sign each exam batch mode - read multiple exams then sign via signature queue VR edits Option to send to Medical Editor during reporting process

Batch Option – dynamic combinations of workflow based on confidence models user based thresholds that determines how report is

returned/reviewed to signature queue preliminary/draft to signature queue transcriptionist then preliminary to signature queue

Transcriptionist – Medical Editor workflow

Page 17: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Results Reporting Workflow

Dictation Report in conversational speaking

Edit Mode using local capture tool – can either type to correct or voice commands

Dictating the Procedure

When dictation is complete and EOL is

pushed

Report is returned ready

for edits

Data Center

Page 18: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Results Reporting Workflow 2

Edit Mode using local capture tool – voice in selection between brackets

Voice in options for

brackets, sign report, add via

voice more dictation in the sections, then

sign

After final sign the report is

processed in the NLP

engine for learning

Data Center

Page 19: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Results Reporting Batch Mode

Dictating the Procedure When

dictation is

complete

Report goes to Medical Editor or signature queue,

Radiologist moves on to next exam

Page 20: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Radiology & Imaging Specialists (RIS) physician-owned twenty board-certified radiologists many sub-specialized live since November 12, 2008

Radiology Imaging of Lakeland Florida

Page 21: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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“You didn’t change the radiologists’ work, and that is what made it easy on me.”

David Marichal, CIO, Radiology and Imaging Spec. of Lakeland, FL

Page 22: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Conversational Documentation

… transformation of dictation directly into structured clinical documents while encoding data depending on the care givers and organizations needs

EHR

Page 23: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Results

VOC: flexibility is key

• full-time rads: 70% Medical Editor workflow/30% self-edit• part-time radiologists can use it in batch digital dictation mode

radiologist love not having to dictate accession #, name, signs/symptoms, etc…

quality of the engine is very good self-edit for stat exams has reduced # of calls

from the hospital

Page 24: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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The Health Story Project and Meaningful Clinical Documents

Kim Stavrinakis

Sr. Manager, Product Definition, GE Healthcare

The Missing Link in Information Capture in Healthcare

Page 25: Healthstory Project Overview - Dictation To Clinical Data For AHDI

www.healthstory.com

Meaningful Clinical Documents vs. Text

Structured and encoded clinical content enables… pre-signature alerts, decision support, best documentation practices, multiple output formats, multi-media reporting, data mining

Implements HL7 CDA4CDT standard compliant document types

Increases quality of documentation

Page 26: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Health Story Document Types

Implementation GuidesCompleted History & Physical Consultation Operative Report DICOM Imaging Reports

Upcoming Discharge Summary in progress through HL7 Billing and Reimbursement Requirements Progress Notes .PDF work with Adobe

Page 27: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Project Members

Founders

Promoters

Participants

Page 28: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Our Advocacy To Date

Participation in public comment periods NCVHS Hearing on Meaningful Use HHS Request for Input on Meaningful Use HITSP Request for Input on ARRA

Comments are posted on our site www.healthstory.com

Page 29: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Our Advocacy Messages

Dictation is the documentation method of choice for 85% of physician providers

Standardization of dictated notes is an achievable step for providers; Standards are available today

The current EHR systems certification process does not include requirements for integration with dictated notes per available standards

The current draft definition of meaningful use focuses on recording clinical documentation in the EHR through data entry

Page 30: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Our Advocacy Requests

Actions Requested: Require certified EHR systems to accept interfaced

data from dictation/transcription process per available Healthstory standards

Modify the definition of meaningful use to recognize use of certified EHR systems with the above capabilities

Assist in spreading the word about this avenue for getting important information into the EHR that allows physicians to continue dictating and that provides patients with comprehensive electronic records

Page 31: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Conclusion

Page 32: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Crossing the Chasm…Babel Must Go

Medical text “typed” from dictation has “no meaning” black marks on a page… info must be tagged as discrete data

elements in order to assign meaning Clinical documentation uses wide variety

of terms with same meaning…. and terms that sound the same that have

different meanings….. authors have a wide variety of styles, accents,

methods of dictation…

Page 33: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Health Story…

Captures meaningful clinical documents Is the bridge between

free form narrative and expressive notes, and fully structured clinical data

Improves the quality of clinical documentation Generates semantically interoperable clinical

data that will solve the fundamental challenges with EMRs - allowing clinical

decision support, alerts, decision support, data mining enable interoperability, reporting, patient safety initiatives, PQRI

(pay for performance), PSI (patient safety indicators) and improve billing data capture

Page 34: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Impact

Allows providers to maintain preferred workflow and documentation methods

Increases the value and usability of narrative documents

Accelerates the implementation of interoperable electronic health records

Allows reuse of information

Page 35: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Getting Involved

Become an “Ambassador” We need a grass roots effort to help spread the word; Support

our advocacy messages You can help educate your employers, clients, etc. about Health

Story

Joint the Effort Varying membership levels, including individuals

Volunteer for a Project Currently developing data standards for discharge summary Participate in HL7 ballots on project draft standards

Encourage Implementation E.g. Include requirements for standards in transcription RFPs

Page 36: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Membership Options and Benefits

Page 37: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Q&A

Kim Stavrinakis

Sr. Manager, Product Definition, GE Healthcare

Page 38: Healthstory Project Overview - Dictation To Clinical Data For AHDI

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Nick van Terheyden, MD, CMO, M*Modal

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