healthwatch devon tender information event 20 september 2012
TRANSCRIPT
Healthwatch Devon
Tender Information Event20 September 2012
Welcome
Graham VarleyStrategic Planning & Commissioning Team
Graham NewberyDevon Procurement Services
Today’s Session
• Commissioning Healthwatch Devon
• Timetable reminder
• Walk through the Invitation to Tender
• Guidance for completion & submission
• Questions
Notes from today will be posted on the procurement portal
Healthwatch Devon
• Devon County Council has to procure a Local Healthwatch for the County, just as it had to procure a Local Involvement Network. The new organisation has to be in place by 1 April 2013
• This is great opportunity to consolidate engagement and other activities into an effective, high profile ‘consumer voice’ for health and social care in the County
So far…
Jan-Feb 4 Locality Public Listening events
22 March Stakeholder Event25 April Stakeholder Drop-in17 May Stakeholder Follow-up Event11 June Final Reference Group21 June Draft spec on web for comment6 July Spec comment period end
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10 Sept Invitation to Tender published20 Sept Today’s Information Event
Reference Group
• People with an interest in local Healthwatch
• Included County & District Councillors, voluntary sector reps and relevant DCC and NHS officers
• This group have helped clarify our vision and met for the last time on 11 June
• Reference Group discussions have informed the work of our officer-only Steering Group which has finalised the specification
Consultation
• Surveys• Listening events• Stakeholder event in March• Drop-in for stakeholders in April• NHS and social care provider discussions• Stakeholder follow-up event• Various workshops on issues
- with findings published on our web pages
Survey
Feedback highlighted importance of:
• GP surgeries/Patient Participation Groups• Signposting• Referral routes/gateways to services• The independence of Healthwatch Devon• Lay leadership• Ability to influence
Outcomes-based specification
• We have produced an ‘outcomes-based’ specification for Healthwatch Devon
• This will enable an organisation or group of organisations to show how they can carry out the range of Healthwatch functions
Healthwatch Functions B3.8
Healthwatch Functions B3.8
1. Gathering views and understanding the experiences of people who use services, carers and the wider community
2. Making people’s views known
3. Promoting and supporting the involvement of people in the commissioning and provision of local care services and how they are scrutinised
Healthwatch Functions B3.8
4. Recommending investigation or special review of services via Healthwatch England or directly to the Care Quality Commission
5. Providing advice and information about access to services and support for making informed choices
6. Making the views and experiences of people known to Healthwatch England and providing a steer to help it carry out its role as national champion
Healthwatch Functions B3.8
Healthwatch Devon will have a wider role than LINks.It will continue the current LINK functions:
• Gathering local views on health and social care issues• Engaging with communities and individuals• Feeding back those views to commissioners and
providers• Getting people actively involved in decision-making• Highlighting issues identified by communities• Responding to local and national consultations• Visiting services to monitor delivery
Agency Relationships
• Care Quality Commission
• Clinical Commissioning Groups
• Health & Wellbeing Board
• Healthwatch England
• GP practice Patient Participation Groups
• Other local healthwatch organisations, especiallt from bordering local authorities
• DCC commissioners
Joined-up engagement
• The most distinctive element of Healthwatch Devon is our decision to merge engagement of self-defined communities of interest, i.e. User Led Organisations, with the geographical community engagement carried out by LINk
• Hence it captures the significant aspects of the current engagement contract
Joined-up engagement
• We are also joining up engagement of children and young people on health and social care issues with the engagement of adults under the Healthwatch Devon banner
• Time and time again the public have told us to join things up and make them more accessible. Healthwatch Devon will be a powerful consumer voice doing just that
Involvement in evaluation
• We have involved local stakeholders in consultation which informed the specification, but our open procurement means that we cannot risk having any conflicts of interest in our tender evaluation
• We are therefore involving service users from outside Devon in our evaluation process
Remaining Timetable A4.2
19 Oct Deadline for raising questions
30 Oct Deadline for return of tender
21-23 Nov Provider presentations
7 Jan 2013 Preferred provider notified
7-21 Jan ‘Standstill’ & ‘Due Diligence’ period
22 Jan Award contract/start of mobilisation period
1 April Service Commencement
Implementation Phase
• Between contract award and service commencement
• Late January to 31st March 2013
• Up to £71,000 B2.7
• Agree performance and monitoring regime B3.12
• Agree appropriate and best use of the funding B3.10
• ‘Hit the ground running’ in April
The Documentation
• Invitation to Tender (ITT) includes:
A Instructions & background
B Service Specification
C Devon County Council’s Standard Terms and Conditions
D Special Terms and Conditions
E Evaluation Pro Forma
F Pricing Schedule
The Documentation
• Appendices
A TUPE undertaking of confidentiality
B TUPE terms and conditions
C Procedures for security of service user information
D Example of price scoring
• TUPE Information to those who complete the TUPE Confidentiality Form
Expectations of Submissions
What to Complete and Return:
• Conditions of Invitation – A1
• Certificate of Undertaking and Absence of Collusion – A3
• Commercial Information – E1
• Selection Criteria – E2
• Award Criteria – E3• Quality Questions to demonstration of capability/expertise
• Pricing Schedule – F• Total Price x 2 scenarios• Cost Distribution Table• Price Variation Formula
Evaluation Process A5.3
What is evaluated?
• Commercial Information and Selection Criteria – not scored
• Written Submission
–Price 30%
–Quality 70%
• Presentation – 20% of quality score (or 14% of overall) – Nov 21/22/23
• Policies and Procedures of Preferred Provider – not scored
Who will evaluate?Commissioners
Members of the public
Evaluation Process
Price
• 30% of total marks• Ceiling price Section F• DCC & NHS funds B2.4, B2.5• 2 scenarios to mark Section F• See pricing example Appendix D
Provider A Provider B Provider C Provider D
Scenario 1
Year 1 price 100,000£ 125,000£ 90,000£ 150,000£
Year 2 price 100,000£ 125,000£ 90,000£ 150,000£
Year 3 price 100,000£ 125,000£ 90,000£ 150,000£
Year 4 price 100,000£ 125,000£ 90,000£ 150,000£
Year 5 price 100,000£ 125,000£ 90,000£ 150,000£
Scenario 1 aggregate price: 500,000£ 625,000£ 450,000£ 750,000£
Scenario 2
Year 1 price 100,000£ 125,000£ 90,000£ 150,000£
Year 2 price 75,000£ 91,250£ 71,250£ 100,000£
Year 3 price 75,000£ 91,250£ 71,250£ 100,000£
Year 4 price 75,000£ 91,250£ 71,250£ 100,000£
Year 5 price 75,000£ 91,250£ 71,250£ 100,000£
Scenario 2 aggregate price: 400,000£ 490,000£ 375,000£ 550,000£
Calculation
Total Weighted Aggregate Price 470,000£ 584,500£ 427,500£ 690,000£
Lowest Price 427,500£
Calculation
Price Score 91 73 100 62
Weighted Price Score (x 30%) 27.29 21.94 30.00 18.59
Add 70% of "Scenario 1 aggregate price" to 30% of "Scenario 2 aggregate price"
Lowest Price divided by Total Weighted Aggregate Price x 100
Quality Questions: Do…
• Read all the documents, including the service specification before starting to complete your submission
• Follow all instructions carefully
• Although there is no set word limit keep your answers concise and to-the-point...but...
• Provide sufficient information to answer the question
Quality Questions: Do…
•Treat each question independently and include all relevant information even if it has already been used in the answer to another question
•Include evidence (such as examples) to support your responses.
•Use the Q&A facility on the ProContract portal if you want to ask a question – please do not e-mail
Quality Questions: Do not…
• Submit your submission other than through the ProContract website
• Send general marketing material
• Add appendices or cross reference, keep each answer self- contained
• Make your answer too short – give enough information to allow full evaluation
• Forget your username and password to the ProContract website
• Make a late submission – it will be rejected. Do not leave uploading your submission to the last moment as the process may take some time
Questions & Answers
