help increase revenue and improve patient experience

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Help Increase Revenue and Improve Patient Experience Deliver a Secure, Digital Payment Experience With Healthcare Payment Solutions From Healthpay24 Solution What to Expect Elevated Digital Patient Experience Increased Patient Satisfaction and Loyalty Seamless EHR and PMS Integrations Safe, Secure and HIPAA-Compliant Transactions Every Time Patients Want More Ways to Pay Patient Loans Pay-by-Text Payment Plans Third-Party Mobile Payment Services IVR Pay-by-App

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Page 1: Help Increase Revenue and Improve Patient Experience

Help Increase Revenue and Improve Patient ExperienceDeliver a Secure, Digital Payment Experience With Healthcare Payment Solutions From Healthpay24

Solution

What to Expect

� Elevated Digital Patient Experience

� Increased Patient Satisfaction and Loyalty

� Seamless EHR and PMS Integrations

� Safe, Secure and HIPAA-Compliant Transactions Every Time

Patients Want More Ways to Pay

Patient Loans

Pay-by-Text

Payment Plans

Third-Party Mobile Payment Services

IVR

Pay-by-App

Page 2: Help Increase Revenue and Improve Patient Experience

Help Increase Revenue and Improve Patient Experience

255 Fiserv DriveBrookfield, WI 53045fiserv.com

Fiserv is driving innovation in Payments, Processing Services, Risk & Compliance, Customer & Channel Management and Insights & Optimization. Our solutions help clients deliver financial services at the speed of life to enhance the way people live and work today.

Visit fiserv.com to learn more.

Consumer Self-PayMore Options to Pay

Empower the Consumer

� Pay-by-Text and Pay-by-App

� Mobile-friendly and branded payment portal

� Interactive Voice Response

� Financial Assistance, Non-Recourse Loans, Payment Plans and more

Security and Integration Expertise

Integrates with multiple billing systems and delivers a streamlined and secure payment experience for patients and staff.

Point of ServiceEncouraging Payments

Capture More Upfront

� Payments as early as pre-service estimation and co‑pays

� Integrated P2PE Credit Card Devices

� Offer contactless payment options

EngagementMobile Alerts and Emails

Leverage Payment

� Drive web and visitor traffic from digital payment communications (email, text and web)

� Increase payment adoption

� Promote events, donations and fundraisers on payment receipts

© 2021 Fiserv, Inc. or its affiliates. Fiserv is a trademark of Fiserv, Inc., registered or used in the United States and foreign countries, and may or may not be registered in your country. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. 739029 03/21

Connect With Us

For additional information, contact your Fiserv representative to learn more.

AnalyticsPayment Behaviors

Track Payment Trends

� Identify and monitor KPIs

� Track consumer satisfaction levels

� Enhance and track payment journeys

� Proactively track AR to offer financing options