40W270 LaFox Road - Suite A Saint Charles, IL 60175 Phone: (630) 940-1718 solutions@helpinghand-it.com

T H I N K A H E A D : A P R OACT I VE A P P R OAC H TO I T

Helping Hand IT Services & Networking has been committed to providing the right technology solutions for your business or home environment. We are proud to have more than two dozen technology partners-respected companies with which we have developed close professional relationships to bring you the best hardware and software available. Among these, we are an authorized Barracuda reseller and an authorized Dell solutions provider. Count on Helping Hand for the expertise you require of your IT partner-to provide not only the ideal equipment for your organization, but also top-level service and support to back it up.

17 years in business

2013 & 2014 Best of The Fox in Kane County – Computer Repair

Providing Services Nationwide

“Life is Always Better With a Helping Hand”

WHO WE ARE

VISION

From inception our dedication for creating the Premier IT Company has not falter. Our tagline says it all: "Life is Always Better with a Helping Hand" We are dedicated to enabling all people in markets we serve, comfortably achieve their goals by using information technology.

CULTURE

Our core value at Helping Hand IT strives to ensure that all of our actions convey integrity, loyalty and excellence. With dedicated teamwork and passion we deliver the best solutions to our clients' challenges in a friendly, effective way.

We are committed to providing the perfect technology to balance performance, reliability and an affordable cost for your business.

Whether you are looking for a partner to design a complete system to fit your unique business, provide your in-house IT with back-up support, or just need a service provider for your home laptop, call Helping Hand today for a free, on-site technology assessment, and let us demonstrate what seamless IT solutions can do for you.

Life is Always Better with a Helping Hand

MISSION

As Fox Valley corridor's Premier IT company, we serve a broad range of clients with a diverse array of technology requirements. What sets us apart from other IT organizations is our high level of professionalism delivered in a friendly, comfortable manner - our ability to be a genuine 'Helping Hand.' Empowered employee's with creativeness, teamwork and a sense for excellence, commitment to cultivating bounding relationship with our clients.

WHAT WE DO

HELPING BUSINESSES SERVICES

No matter what industry your business is in, technology is essential for your success. When it comes to the computers powering your daily business interactions, the communications happening within your organization, or the important data being managed every day, you know how important it is that all of it continues to work for you. That's where we come in.

Let Helping Hand IT serve as your Information Technology department. Here are just a few of the benefits to outsourcing your IT needs:

Ÿ 24/7 emergency services

Ÿ Spend more time focusing on your business

Ÿ Eliminate high-paid staff and cost of benefits

Ÿ Remote, Onsite or InShop services available

Ÿ Polite, friendly, skilled technical engineers

Ÿ Reduce your Stress, while we find the Solutions

Ÿ Cabling

Ÿ Maintenance

Ÿ Virus Removal

Ÿ Spam Filtering

Ÿ HD Recovery

Ÿ WiFi Setup

Ÿ Remote Backup

Ÿ Graphic Design

Ÿ Web Services

Ÿ Website Consulting

Ÿ Domain Registration

Ÿ Web Design

Ÿ Usability

Ÿ SEO

Ÿ Web Applications

Ÿ Hosting

Helping Hand can also help you with your Home Computer and IT needs.

The services we offer for your home are:

Ÿ Maintenance

Ÿ Virus Removal

Ÿ HD Recovery

Ÿ WiFi Setup

Helping Hand has been my information technology "department" for years. I am a proud member of its Complete Care Program, and it really means "complete care." No question is left unanswered, no system is left unattended, and the entire staff will work tirelessly until the job is complete. As a family law attorney, my time is money. Helping Hand not only services but maintains all of my systems, and their data back-up provides the security I need to keep working for my clients no matter the circumstances. I could not find a more professional, patient, and responsive group, even if I had an in-house IT department.

Shelly A. Johnson Partner at Olita & Johnson, P.C., Geneva, Illinois

SUCCESS STORIES

Your technicians were knowledgeable and thorough as usual. Because of the high level of service and very reasonable prices, I most certainly will keep bringing our computers to you for any repair. I appreciate dealing with companies with high ethics and expertise like Helping Hand.

Bill Schlunz

You should be aware of the fine people you have working for you. I called one of your technicians last evening about an intractable problem I was having with my HP Scanjet. Another tech arrived on time this morning and resolved the problem in under an hour. Both men were friendly and professional. Their service has restored a function that is crucial to my office processing litigation discovery electronically. This is a huge benefit to my clients in the quality and the cost effectiveness of trial preparation.

Dan O’Connell

PROUDLY SERVING: Geneva, St. Charles, La Fox, Elburn, Batavia, Naperville, Wheaton and beyond.

OUR PARTNERS

Small Business Specialists are recognized by Microsoft as having abilities to deliver innovative solutions and services to the small business market.

Microsoft Small Business Specialist

ZixCorp has become the leader by designing its solutions with your most important relationships in mind and gaining the trust of the nation's most influential institutions in healthcare, finance and government.

ZixCorp

Helping Hand with Dell, provide technology solutions, services and support for Laptops, Netbooks, Tablet PCs, Desktops, Monitors, Servers, Storage and Mobile products.

Dell Partnered Direct, Registered

First Communications Inc. is a leading regional competitive communications provider offering high-capacity metro and long-haul fiber network services as well as voice and data services across the Midwest and Mid-Atlantic United States.

First Communications Inc.

Barracuda Networks, Inc. offers industry-leading solutions designed to solve mainstream IT problems - efficiently and cost effectively - while maintaining a level of customer support and satisfaction second to none.

Barracuda Networks Inc.

We realize you have a lot of choices when you choose an IT company. We not only want to be your chosen IT company but your partner. Please call or email us to see how we can not only provide your business with the best technology and solutions but also how we can save your company thousands of dollars by working with us. Life Is Always Better With A Helping Hand!

40W270 LaFox Road - Suite A Saint Charles, IL 60175 Phone: (630) 940-1718 solutions@helpinghand-it.com

Comcast Business Internet is the flagship product of Comcast Business, providing fast, reliable connectivity to the Internet, at a great value for small and medium businesses. Obtain Internet speeds up to five times faster than DSL, with download speeds up to 150Mbps and upload speeds up to 20Mbps. Delivering this over Comcast's diverse, private network ensures that vital communications technology keeps up with and supports the business.

Comcast