heuristics for kanban thinking - pecha kucha
DESCRIPTION
A Pecha Kucha given at the Agile2014 conference describing a set of heuristics that can be used to think about the design of kanban systems.TRANSCRIPT
Heuristics for Kanban Thinking
Karl Scotland @kjscotland http://KarlScotland.com http://AvailAgility.co.uk http://kanban-thinking.net
Flow
Value
Potential
Study
Share
Stabilise
Sense
Search
Kanban System
Interventions Impacts
?
?
Descriptive not
Prescriptive
Heuristic: involving or serving as an aid to learning, discovery, or problem solving by experimental and especially train-and-error methods. of, or relating to exploratory problem-solving techniques that utilise self-educating techniques (as the evaluation of feedback) to improve performance
Mirriam-Webster Dictionary
Heuristics Replace Rules
Heuristics Support Substitution
Heuristics Guide Towards New Possibilities
What systemic problem, difficulty or frustration are we trying to address, and who is experiencing it?
System
What stories might be told about the work going through a perfect process which has reliability and efficiency?
Flow
Impacts
What stories might be told about the work creating an unbeatable product which has validity and effectiveness?
Value
Impacts
What stories might be told about the work being done by passionate people who have flexibility and euphoria?
Potential
Impacts
Flow Value Potential Process Product People Reliability Validity Flexibility Efficiency Effectiveness Euphoria
What could be done to learn more about customer and stakeholder needs, the resultant demand, and how that demand is processed?
Study
Interventions
What information is important to share, and how can tokens, the inscriptions on them, and their placements, create a common understanding?
Share
Interventions
What policies could help limit work in process, and remove unnecessary or unexpected delays or rework?
Stabilise
Interventions
What measures and meetings might create insights and guide decisions on potential interventions?
Sense
Interventions
What small experiments could be run to safely learn the impact of different interventions?
Search
Interventions
If we can’t generate 5-10 options for a solution it means we are overly constrained and have too little diversity.
Jabe Bloom
http://kanban-thinking.net
Thank You! Karl Scotland @kjscotland http://KarlScotland.com http://AvailAgility.co.uk http://kanban-thinking.net