hey … these appeals got even the most seasoned …€¦ · 8/4/2017 1 #bridge17 hey … these...

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8/4/2017 1 # B RIDGE 17 HEY … THESE APPEALS GOT EVEN THE MOST SEASONED DIRECT MARKETERS TO REACT! JULIE DIXON, VP CREATIVE, CDR FUNDRAISING GROUP SHERRI MAYER, SVP CREATIVE, THD, INC. MARY DELBUONO, COPY DIRECTOR INTERNATIONAL FUND FOR ANIMAL WELFARE NOW SENIOR COPYWRITER AT THD, INC. #B RIDGE 17 CREATIVE … A fresh perspective is always good! #B RIDGE 17 CREATIVE … A fresh perspective is always good!

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Page 1: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

8/4/2017

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#BRIDGE17

HEY … THESE APPEALS GOTEVEN THE MOST SEASONED

DIRECT MARKETERS TO REACT! JULIE DIXON, VP CREATIVE, CDR FUNDRAISING GROUP

SHERRI MAYER, SVP CREATIVE, THD, INC.

MARY DELBUONO, COPY DIRECTOR

INTERNATIONAL FUND FOR ANIMAL WELFARE

… NOW SENIOR COPYWRITER AT THD, INC.

#BRIDGE17

CREATIVE …A fresh perspective is always good!

#BRIDGE17

CREATIVE …A fresh perspective is always good!

Page 2: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

USE HUMOR

#BRIDGE17

#BRIDGE17

Page 3: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

#BRIDGE17

USE PHOTOS

#BRIDGE17

Page 4: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

A mix of cutenessand need

creates empathy

#BRIDGE17

A dramatic photo and an oversized format

combine for maximum impact

#BRIDGE17

How far … is too far?

Page 5: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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Is this too far?

#BRIDGE17

What about this?

#BRIDGE17

Which is best for fundraising –happy faces or sad faces?

Survey says … BOTH!

Page 6: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

More involved ….

- Donates regularly to nonprofits- Volunteers or participates - Cares in general

… responds to happy

Less involved ….

- Doesn’t give as often- Has less connection

… responds to sad

Taken from: The Effects of the Facial Expression of Beneficiaries in Charity Appeals and Psychological Involvement on Donation IntentionsFirst published: 17 March 2017

#BRIDGE17

MAKE IT PERSONAL

#BRIDGE17

Imperfections make it more real

Page 7: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

#BRIDGE17

#BRIDGE17

Page 8: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

KNOW YOUR TARGET AUDIENCE

#BRIDGE17

Here is my office …

#BRIDGE17

Here is my mail:

Page 9: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

#BRIDGE17This is when you donated

The Story of a Donation

This is how your donation will work

#BRIDGE17

This is where

your gift is going

This is what it looks like

Page 10: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

BE BOLD

#BRIDGE17

We have nothing against likes, but vaccines cost money. Please buy a polio vaccine at unicef.se

It will only cost you $4, but will save the lives of 12 children.

#BRIDGE17

You made me look …

Page 11: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

#BRIDGE17

#BRIDGE17

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#BRIDGE17

You definitely made me look …

#BRIDGE17

#BRIDGE17

A STRONG OFFER

Page 13: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

A strong offer … or ten

#BRIDGE17

Combine offers for maximum impact

#BRIDGE17

Page 14: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

YOU are the “real” Santa who saves Christmas

for children in need.

#BRIDGE17

Emotion, plus tangible offer to

build a doghouse

And a doghouse ornament!

I’ll never forget the day we met

Layla …

#BRIDGE17

Problem

Solution

CTA: Be a Christmas Angel. Help build a warm doghouse for a suffering outdoor dog.

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#BRIDGE17

TECHNIQUE

#BRIDGE17

Intrigue … piques the recipient’s interest

#BRIDGE17

Page 16: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

An oldie but goodie …

URGENCY!

#BRIDGE17

The faux FedEx

#BRIDGE17

Use subject lines that get your email opened

Just emojis …From: The Everytown Store

Page 17: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

A few more attention-getting subject lines:

* Fight for the Future ** Special Olympics

Tyler Hall ** Millions have watched this video Fri 7/14/2017

Humane Society of the United States Julie = Lifesaver Mon 5/15/2017

National Trust for Historic Preservation How Cheese Is Saving Places Thu 4/6/2017

MADD (Mothers Against Drunk Drivers) Year-End Series

Joshua Jahn PART 1: I met a girl with blue eyes Mon 12/5/2016

Joshua Jahn, a drunk driving victim PART 2: You’re my hero, I told my son Mon 12/12/2016

Joshua Jahn, a drunk driving victim PART 3: The daughter I didn’t know Sat 12/17/2016

Joshua Jahn, a drunk driving victim PART 4: Christmas is the hardest Wed 12/21/2016

Joshua Jahn, a drunk driving victim PART 5: The crash Tue 12/27/2016

Josh at FFTF * Freaking Out Wed 7/12/2017

FROM SUBJECT DATE

#BRIDGE17

EMOTION

#BRIDGE17

Emotional photo and teaser

Deadline

Add a sense of urgency

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#BRIDGE17

Emotional story Captions on photographs

#BRIDGE17

#BRIDGE17

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#BRIDGE17

Say what?

#BRIDGE17

Tell me a story

#BRIDGE17

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#BRIDGE17

#BRIDGE17

GRATITUDE

#BRIDGE17

Show me how I made an impact

Page 21: HEY … THESE APPEALS GOT EVEN THE MOST SEASONED …€¦ · 8/4/2017 1 #bridge17 hey … these appeals got even the most seasoned direct marketers to react! julie dixon, vp creative,

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#BRIDGE17

Give me something MEANINGFUL

#BRIDGE17

Make me feel good about giving

#BRIDGE17

Make me feel like I’m the hero of the story

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#BRIDGE17

#BRIDGE17

1. Use photos

2. Make it personal

3. Know your audience

4. Be bold

5. Use a strong offer

6. Engage with emotion

7. Show gratitude

TOP TAKE AWAYS FOR YOU

#BRIDGE17

Don’t forget to visit the Solutions Showcase!

THANK YOU!Julie Dixon

Vice President

Creative Services

CDR Fundraising Group

[email protected]

Sherri MayerSenior Vice President

Creative Services

THD, Inc.

[email protected]

Mary DelBuonoSenior Copywriter

Creative Services

THD, Inc.

[email protected]