We are an information technology company based in Montreal; we specialize and exclusively work only on

ServiceNow Cloud services and products.

We manage, evolve and adapt ServiceNow applications. We also develop and integrate ServiceNow with

anything via Web Services and custom applications.

At HGConcept, we emphasize results by leveraging our practical concepts and designs, based on experience

and best-practices. We specialize in managing, administering and assisting our ServiceNow clients with

their day to day operations, and evolving their business offerings by applying our tangible approach and

proven mantra.

IT SERVICE MANAGEMENT

Asset Management, design and strategy

Service Asset & configuration Management

Change and Release Management

Incident Management & Problem Management

Request Fulfillment and Service Catalog

Service Portal

IT OPERATIONS MANAGMEMENT

Assessments & Road-Maps

CMDB Design and strategy

ServiceNow Discovery

ServiceNow Orchestration

Custom Integrations

Event Management, correlation intelligence

Integration with Monitoring products

Service Design and Mapping

Process Design and Automation

For more information, we can be reached at: info@HGConcept.com