hhcro – an energy company perspective.. 1 crispin jones, e.on uk
TRANSCRIPT
HHCRO –
An energy company perspective..
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Crispin Jones, E.ON UK
HHCRO..
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7.1. Under HHCRO, suppliers must deliver measures which result in cost savings and which improve the ability of a householder to affordably heat their home. HHCRO focuses on low income and vulnerable householders, living in private housing (generally), where residents are in receipt of specific benefits and meet other related conditions (the ‗affordable warmth group‘ or ‗AWG‘). This chapter provides information about achieving HHCRO.
Ofgem Supplier Guidance, Mar, 2013 (32/13)
+Homeowners
+Privately rented households
+In receipt of stated benefits
+Require AW (HHCRO) measure
- Cavity Wall Insulation- Loft Insulation
- Boilers
Who and what..
Who pays?
Example..
Measure Estimated Cost of measure
Annual Savings (EST)
Lifetime of saving
Total Saving
Cost-efficiency
Boiler #1 £2,000 £310 12 years £3,720 £0.53
MeasureEstimated
Cost of measure
Annual Savings
Lifetime of saving
Total Saving
Cost-efficiency
Boiler #2 £2,000 £600 12 years £7,200 £0.27
Guidance.. 8.37. The repair or replacement of a qualifying boiler should be scored from the starting position of ‘no heating system present’...
Supplier Guidance, p.74
8.38.-3. SAP 2009 sections A3.4 and S10.1 (yellow box), which suggest that a non-working boiler should be entered as if it were working, do not apply to ECO scoring of qualifying boilers.
Supplier Guidance, p.75
8.37.-1. Space heating system: direct-acting on-peak portable electric heaters throughout; ignore any secondary heating system which may be present.
Supplier Guidance, p.75
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Brokerage results for 9th April 2013https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/184223/ECO_Brokerage_eAuction7_090413__2_.pdf
Brokerage.. Measure Brokerage (Low)
Brokerage (High)
AW £0.22 £0.24
Guidance
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D-day – 1st May 2013
Technical
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When is a boiler broken / inefficient?
The hard bits...
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RdSAP assessments
Before we begin work on a property, it is assessed by a DEA using the approved RdSAP software to determine the current energy use and given a SAP rating
Proposed measure determine the Post-install SAP (re-calculated if boiler not known at survey stage)
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Confirm benefits
We will use our Pre-qualifying team to obtain information from the customers on the receipt of qualifying benefits
Assessment of the customers benefit criteria will then be checked by assessors. These will visit the home to assess the work needed and establish that the benefit criteria has been met
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ESAS (Energy Saving Advice Service)
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Why HHCRO?
E.ON’s approach...
Partnership
Domestic Energy Assessors
Measures
Audit
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Vaillant..
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-Network of loyal installers across England, Wales and Scotland
-Expertise from the first call
-DEA assessments
-Quality service
-Comprehensive aftercare
“Local installers, fitting British made boilers, with high quality service”
Responders to Warmth..
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-Marketing and installation support provided by E.ON
-Valued, local service
-Dedicated helpline
“successful local initiative, offering impartial help to vulnerable people”
Strong Relationships….
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“….All of team E.on, from your rep , foreman, plasterers and electrician’s…..have shown nothing but consideration and professionalism …..”
“…..We have an excellent ongoing relationship with eon that has provided us with significant upgrades to the energy efficiency of our housing stock over the last 12 months…..”
“…..We have an excellent ongoing relationship with eon that has provided us with significant upgrades to the energy efficiency of our housing stock over the last 12 months…..”
Customer Confidence
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Eon have become experts in the field. Utilising our experience we wish to work in partnership with you, to:
Satisfaction householders needs Combat fuel poverty Enhance your HECA achievements Deliver our ECO target
Diolch yn fawr / Thank you
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Crispin JonesAffordable Warmth Obligation ManagerE.ON UKSherwood ParkAnneseleyNottinghamNG15 0DR
Tel: 07794 080 427
Email: [email protected]