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Last update: 9 February 2017 Manage Users Quick Start Guide

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Page 1: HIAB & OUTSCAN - Manage Users - Outpost24 … · 2. Manage Users Section Navigate to “Main Menu -> Settings -> Manage Users” to access the feature. This area allows for viewing

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Last update: 9 February 2017

ManageUsersQuickStartGuide

Page 2: HIAB & OUTSCAN - Manage Users - Outpost24 … · 2. Manage Users Section Navigate to “Main Menu -> Settings -> Manage Users” to access the feature. This area allows for viewing

TableofContents1. Executive Summary ................................................................................................................................. 3

2. Manage Users Section ............................................................................................................................. 4

2.1. Settings ......................................................................................................................................... 4

2.2. Manage Groups Tree .................................................................................................................... 4

2.3. Manage Users Tree ...................................................................................................................... 5

2.4. User Account Grid ......................................................................................................................... 5

2.5. Creating and Maintaining Users .................................................................................................... 7

2.5.1. Account Settings ............................................................................................................................ 8

2.5.2. Granted Targets ............................................................................................................................. 8

2.6. User Roles Tab ............................................................................................................................. 8

Maintaining User Role .......................................................................................................................... 9

Target management ............................................................................................................................. 9

Scan Scheduling ................................................................................................................................... 9

Reporting Tools .................................................................................................................................. 10

Compliance Scanning ......................................................................................................................... 10

Web Application Scanning .................................................................................................................. 10

PCI Management ................................................................................................................................ 10

Managed Reports ............................................................................................................................... 10

Vulnerability Management .................................................................................................................. 11

User Management .............................................................................................................................. 11

Ticket Management ............................................................................................................................ 11

Audit Log Management ....................................................................................................................... 11

License ............................................................................................................................................... 11

HIAB Management ............................................................................................................................. 11

3. Technical Support .............................................................................................................................. 11

Page 3: HIAB & OUTSCAN - Manage Users - Outpost24 … · 2. Manage Users Section Navigate to “Main Menu -> Settings -> Manage Users” to access the feature. This area allows for viewing

AboutThisGuide

1. ExecutiveSummary

ThisdocumentismeanttoprovideusersacomprehensiveoverviewofthefeatureManageUsersforOutscanand

HIAB.ThisdocumenthasbeenelaboratedundertheassumptionthereaderhasaccesstotheOutscan/HIAB

AccountandGraphicalUserInterface.

Informationinthisdocumentissubjecttochangewithoutpriornotice.

Reproductionofanypartofthedocumentwithoutpriorpermissionisstrictlyforbidden.

©Outpost24.AllRightsReserved.

Page 4: HIAB & OUTSCAN - Manage Users - Outpost24 … · 2. Manage Users Section Navigate to “Main Menu -> Settings -> Manage Users” to access the feature. This area allows for viewing

2. ManageUsersSectionNavigateto“MainMenu->Settings->ManageUsers”toaccessthefeature.Thisareaallowsforviewingand

editingofalltheusersthatyouareallowedtoadministrateinthesystem.

2.1. SettingsThesettingsoptioncanbe found in thetoprightcorner: thebuttonwith thesymbolofasmallcogwheel.The

settingsoptionisonlyavailableifyou’vealreadysetupLDAP/ADin“MainMenu->Settings->Server->LDAP/AD

(tab)”.

IntheLDAP/ADAttributeMappingyoumaydefinethemappingbetweentheHIABandtheLDAP/ADfields.

Enterthefieldthatmapstothefollowingfields:

• Username-Theusernameoftheusertoimport

• Firstname-Thefirstnameoftheusertoimport

• Lastname-Thelastnameoftheusertoimport

• EmailAddress-Theemailaddressoftheusertoimport

• Mobilenumber-Themobilenumberoftheusertoimport

• Country-Thecountryoftheusertoimport.

• State-Thestateoftheusertoimport

BaseDN-usethisspecificDomainNameinsteadoftheonedefined

fortheserver(BaseDNoverride).Ifthebox“Assignrolestousers

basedongroupsinLDAP/AD”withintheUserRolessectionischecked,youwillbeallowedtodefineastatic

groupreferenceonyouralreadydefineduserroles.Thesearecalled"LDAP/ADGroup"(under"MaintainUser

Role"),withintheUserRolesTab.Ifauserbelongstoanyofthesegroups,thentheywillautomaticallybe

assignedthatrole.

2.2. ManageGroupsTreeShowsahierarchicalstructureofyourdefinedUsergroups.The

groups’namesareshowninthetree.Clickinganygroupwilldisplaythe

userswhichareincludedinthatspecificgroup.Tocreateanewgroup,

Page 5: HIAB & OUTSCAN - Manage Users - Outpost24 … · 2. Manage Users Section Navigate to “Main Menu -> Settings -> Manage Users” to access the feature. This area allows for viewing

eitherusethe“New”option,orrightclickandgroupandchoose“New”.Thiswillcreateanewsubgroupforthat

group.

2.3. ManageUsersTreeTheTopLevelrepresentsyouraccountandunderneaththis

youwillbeabletoseeahierarchicalstructureofalltheusersthatyou

canadministrate.Theuser'snamesareshowninthistree.Youmay

selectanyuserbyclickingonit.Thiswillchangetheuseraccountgrid

toonlyshowthatuser.Youdeselecttheuserbyclickingonitonce

more.

Filter:Youmayfiltertheusertreebyenteringapartialorfullnamein

thefilterarea.Thiswillonlyshowtheusersthatmatchthefilteringstring,andpossiblysomeparentaccounts

thatareneededtoshowthehierarchy.Presstheclearicontoclearthefilterandshowallusersagain.Thefilter

canbefoundatthebottomofthemanageuserstreesection.

2.4. UserAccountGridTheuseraccountgridshowsmoredetailedinformationabouttheusers.

It ispossible toaddor removecolumns in thisgrid tobetter suit your

needs.Toaddor removecolumns;click thedownpointingarrowthat

will appear when you hover your mouse pointer over the column.

Choose 'columns',andcheckthecheckboxesfor thecolumnsthatyou

wishtoadd.Belowyouwillfindalistofthedifferentcolumnsavailable.

• Logons-Displayshowmanytimestheuserhasloggedintothesystem

• 2-FactorAuthentication–Whatsortof2-factorauthenticationtheuseris

using

• Active-Iftheaccountactiveornot

Page 6: HIAB & OUTSCAN - Manage Users - Outpost24 … · 2. Manage Users Section Navigate to “Main Menu -> Settings -> Manage Users” to access the feature. This area allows for viewing

• Country-Theusers’country

• Created-Thetimewhentheaccountwascreated

• Email-Theemailaddressoftheuser

• EmailSent-Thelasttimeaninformationemailorpasswordrecoveryemailwassenttotheuser

• Lastloggedon–Whentheuserlastloggedintothesystem.Ifthisentryisblanktheuserhasstillnotlogged

intothesystem

• Name-Thefullnameoftheuser

• ParentAccount-Theparentaccountoftheuseraccount.TopLevelmeansthatyouraccountistheparent

• Userroles–Thetypeofuserrolesassignedtotheuser

• Username-Theusernamethattheuserlogsintothesystemwith

Rightclickingonauserwillbringupacontextmenuwhereyoucanperformspecificactionsonthatuseroronthe

view.

• New-Willopenthe“Createnewuser”window

• Delete-Willdeletetheselecteduser

• Edit-Willallowyoutoperformchangesontheselecteduser

• Copy-Willcopytheselectedusers’basesettings,andopenanewuserwherethegeneralinformationneeds

tobefilledin.(Firstname,Lastname,Email,Mobilenumber,Country,UsernameandPassword)

• Export-WillexportthealluseraccountsasaCSVorHTMLfile

Byclickingontheplusiconordoubleclickonauseryouwilldisplayadditionalinformationabouttheuseraccount

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2.5. CreatingandMaintainingUsersThebuttonsatthetopcenterofthescreenallowsyouto:New:Willallowyoutocreateanewuser

Delete:Willallowyoutoremoveanexistinguser

ImportfromLDAP/AD:Willallowyoutoimportusersfromyourserverifyouhaveconfiguredtheserversettings

mentionedunderchapter3.1Settings.

Whencreatinganewuseryouwillbepromptedwiththewindowshownbelow.Populateallthefollowingfields

withthecredentialsandinformationofthepersonforwhomyouarecreatinganaccountfor.

• Firstname,Lastname,Email,Mobilenumber,country,usernameandpasswordfortheuser

• ParentAccount-Setstheparentaccount,couldbeusedtocreatehierarchystructures

• Authentication-Willallowyoutodefineiftheusercredentialsshouldbeverifiedagainstthelocaldatabase

orthedefinedLDAPorActiveDirectoryserver

• Requirepasswordchangeonnextlogon-Willforcetheusertochangehis/herpasswordthenexttimethey

logintothesystem

• Twofactorauthentication–Ifenabled,youmaysetupthemodeofauthenticationfromhere.Mobile

SecurityCodeandGoogleAuthenticatorcanbeusedforauthentication.Themethodusedforauthentication

canbelimited,dependingontheoptionsconfiguredfortwofactorauthenticationinthesecuritypolicy.

WhenGoogleauthenticationisselected,youwillbeaskedtoenterthecredentialIDwhichisusedtosetup

theaccount

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2.5.1. AccountSettings• Active–Determineifauseraccountshouldbeactiveornot• SuperUser-Defineiftheusershouldhavethesameprivilegesasthemainaccount(whichisunrestricted)• AllowEnrollHiab-DefinesiftheusershouldbeabletoenrolladditionalHIABs.Thismaybeusefulifa

distributedenvironmentisused• SendInformativeEmail–Ifactivated,theuserwillreceiveanemailnotificationwiththecredentialsdetails

definedfortheaccount.

• Escalateticketsto–Promptsyouwithadropdownmenuthatallowsyoutodefinewhoistoreceiveany

ticketthathasn'tbeenresolvedpriortoitsduedate(onlyticketsthatwereassignedtothisspecificuser)

UnlesstheuserisaSuperUser,youmustassigntheuserwithoneormoreGrantedUserRoles,otherwisetheuser

willnotbeallowedtoperformanyactionsinthesystem.

2.5.2. GrantedTargetsUndertheGrantedtargetstabyouwillbeabletodefinewhichtargetsandscanners(ifenabled)theuserwillhave

accessto.

• NotallTargetsGranted-Limitthetargetgroupsandtargetsauserisallowedtoseeandadministrate.This

optionhastwotabs:

o TargetGroup-WillshowasmalltreeofwhichtargetgroupstheHIABalreadyhasdefined.Check

thecheckboxforthegrouptheusershouldbeabletoadministrate

o Targets-Shouldbeusedsparselysinceitwillcreateanoverheadwhenitcomestoadministrative

taskinthelongrun.Theonlytimeyoushouldusethisfeatureiswhenyouwouldliketogrant

accesstoawholeIPrangewithouthavingtodefinealltargetswithinthesystem

• GrantedScanners-Limitwhichscannerstheuserhasaccesstowithinthesystem.IftheAllScannersboxis

checkedthentheuserwillalsoautomaticallyhaveaccesstoallscannersthatareaddedinthefuture

2.6. UserRolesTabThisareaisusedtoadministratetheuserroles.Everyusercanbegivenoneorseveraluserroleswhichwill

determinewhatactionstheuserisallowedtoperform.Youarealsoabletoassignmultipleuserrolestooneuser,

whichwillgiveyoutheabilitytocustomizetheuserpermissionsevenfurther.

New-Createsanewuserrole

Delete-Removesaselecteduserrole

Page 9: HIAB & OUTSCAN - Manage Users - Outpost24 … · 2. Manage Users Section Navigate to “Main Menu -> Settings -> Manage Users” to access the feature. This area allows for viewing

WhenclickingonNewyouwillbepromptedwithanewwindowasseenbelow.

Thedifferentoptionswillbeexplainedonthenextpage.Ifenabled,somecheckboxeswillrevealmoreoptions

withinthespecificsection.

MaintainingUserRole

• Rolename-Everyuserroleneedstohaveagivennameinordertoidentifytherole

• LDAP/ADGroup-IfaLDAP/ADuserhavethisattribute,thenthisuserrolewillbeassignedtothatuserafter

login

• ReadOnly-Userwillnotbepermittedtodoanychangesornewcreationswhenthisoptionisenabled

Targetmanagement

• AdministrateTargets/TargetGroups-Thiswillallowtheusertoadministratetargetsandgroupsinthe

'ManageTargets'view

ScanScheduling

AdministrateScheduling-Determinesiftheuserisallowedtodefineandsetupnewscans

ForceTargetGroupinScheduling-Willenforcetheuseronlytousethealreadydefinedgroupsinthe

schedulingsection.Nomanualtargetscanbeenteredinthetargetstab

Page 10: HIAB & OUTSCAN - Manage Users - Outpost24 … · 2. Manage Users Section Navigate to “Main Menu -> Settings -> Manage Users” to access the feature. This area allows for viewing

• AdministrateScanningPolicies-Determinesiftheuserisallowedtocreate,modifyandremovescanning

policieswithinthesystem

• Stopscans-Iftheuserisallowedtoadministratescanschedulinghe/shewillalsobeallowedtostopscansif

thissettingisenabled

ReportingTools

• MarkFalsePositives-Allowsausertomarkafindingasafalsepositive

• RiskManagement–Theuserwillbeallowedtomarkvulnerabilitiesasacceptedrisksand/orchangetherisk

levelforafinding

• Verifyscan–Theuserwillbeallowedtoperformverificationscans.Noscanswillbedeductedfromthe

licensewhenusingthisfeature

• RemoveScanResult–Theuserwillbeallowedtoremovereports

• ReceiveScanResultsbyEmail–Theuserwillbeabletoreceivereportsbyemail

• AccessDashboard–TheuserwillbeabletoseetheDashboard

ComplianceScanning

• MarkExceptions–Thiswillallowtheusertomarkexceptionsinthecompliancemodule

WebApplicationScanning

• AdministrateScoping-Allowstheusertocreate,modifyorremoveanyscopesinthismodule

• AccessReporting-Allowstheusertoviewreportsinthismodule

• RemoveScanResults-Allowstheusertodeletereports

PCIManagement

ThissectionisonlyvisibleifPCIisincludedinyourOutscanLicense.

• AdministrateScoping–Allowstheusertocreate,modifyorremoveanyscopesinthismodule

• AdministrateScheduling-AllowstheusertostartandstopPCIscans

• AccessReporting-AllowstheusertoviewPCIreports

• DisputeFindings-Iftheuserhas"AccessReporting"thisoptionwillallowtheusertodisputefindingsfrom

thereport

ManagedReports

• CommentRepots–Outscanonly.Allowsuserstoaddcommentstoreports

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VulnerabilityManagement

• CommentVulnerabilityDatabase–Allowstheusertocreateandeditcommentsinthevulnerability

database

UserManagement

• AdministrateAccounts-Allowstheusertoadministrateaccounts• AdministrateUserRoles-Allowstheusertoadministrateuserroles

TicketManagement

• ManageTickets–Allowstheusertoadministratetickets

AuditLogManagement

• ReadAuditLogs–Theuserwillbeabletoreadtheauditinglog

License

• ViewLicense-Allowstheusertoviewthelicensetab

HIABManagement

• AdministrateHIABServer-AllowstheusertorestarttheHIABandsetupHIABsettingslikebackupand

networking

• AdministrateNetworkMonitors-AllowstheusertoadministratetheMonitorTargets

3. TechnicalSupport Contactour24/7supportteambyemailortelephone:

[email protected]

Tel(fromtheUK):+442071938410

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Tel(fromtheUS):+1(800)6913150

Tel(fromSpain):+34911880815

Tel(fromMexico):+525584214503

Tel(fromHongKong):+85281758310

Tel(fromMalaysia):+60320355931

Tel(fromSingapore):+6531518310

Tel(fromThailand):+6626427258

Tel(allothercountries):+46455612310


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