HIBA AL HAFEZMarch 2008

1

Digital Convergence

and the Changing Business

Environment

HIBA AL HAFEZMarch 2008

Transform

atio

n of the

business

enterpris

e

Rise of the information economy

Em

ergen

ce

of t

he

dig

ital

firm

Internet growth &

technology

convergence

The changing contemp

orary business environm

entG

lobalization

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EXIT

HIBA AL HAFEZ3

BACK

INTERNET GROWTH

&TECHNOLOGY

CONVERGEN

CE

New business technologies with favorable costs

E-businesses, e-commerce & e-government

Rapid changes in market & market structure

Increased obsolescence of traditional business models

HIBA AL HAFEZ4

BACK

Emergence of the

Digital firm

Digitally-enabled Digitally-enabled relationships relationships with customers, with customers, suppliers, and suppliers, and employeesemployees

Digital Digital management of management of key corporate key corporate assetsassets

Rapid sensing Rapid sensing and and responding to responding to environmental environmental changeschanges

Core business Core business processes processes accomplished accomplished using digital using digital networksnetworks

HIBA AL HAFEZ5

BACK

Rise of the

information

economy

Knowledge & information based economies

New products and services

Time based

competition

Limited employee knowledge base

Shorter product life

HIBA AL HAFEZ6

BACK

Globalaization

Management and Management and control in a global control in a global marketplacemarketplaceGlobal work Global work

groupsgroups

Competition in Competition in world marketsworld markets

Global delivery Global delivery systemssystems

HIBA AL HAFEZ7

BACK Transformation

of the business

enterprise

Knowledge- and Knowledge- and information-information-based based economieseconomies

New products New products and servicesand services

Knowledge: Knowledge: a central a central productive productive and and strategic strategic assetasset

ProductivityProductivity