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HICKORY LIVING • OCTOBER 2014 1 Living the Good Life Complimentary October 2014 Patient-Centered Care is Just Around the Corner

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Welcome to the online version of Hickory Living Magazine. We invite you to read our cover story featuring Cornerstone Health Care, our business spotlight about Bowman Drug and visit our advertisers. They make it possible for you to receive Hickory Living for free. Please pick up your free copy today! Thank you for reading Hickory Living.

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HICKORY LIVING • OCTOBER 2014 1

Living the Good Life

Complimentary

October 2014

Patient-Centered Care is Just Around the Corner

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Mailing Address - 1670 E. Broad Street, Suite #195 Statesville, NC 28625 828-464-4060E-mail - [email protected]

CONTRIBUTING WRITERSKristie Darling • Meredith Collins

Kathy Wheeler • Cheryl Grant

COVER PHOTOGRAPHYShane Greene Photography

COVER STORYCornerstone Health Care

Editorial Stock photography, unless otherwise noted,

is from ThinkStock.

October 2014Living the Good Life

4 HICKORY LIVING • OCTOBER 2014

LIVNG

I from the publisherWelcome to the October issue.I hope you will take full advantage of all this month has to offer...from football games on Friday nights to Oktoberfest to The Greater Kia Classic, October is packed with things to do and places to go in Catawba County and beyond! It is also perhaps one last chance to enjoy some fabulous autumn weather before the cooler days of late fall set in.

October is also a good time to winterize around your home. Have your chimney and furnace checked to make sure they are operating at maximum efficiency, make sure water faucets are cut off and hoses are drained and put up, and also check the anti-freeze in your vehicles.

Election Day comes on Tuesday, November 4th this year. There are a number of important local, state and national races. While Hickory Living doesn't endorse any candidate or party, we encourage you to exercise your right and get out to the polls and vote.

Until next month, thank you for reading the October issue of Hickory Living Magazine!

Find Hickory Living Magazine on Facebook.http://twitter.com/HickoryLiving

W W W . H I C K O R Y L I V I N G M A G A Z I N E . C O M

LIVINGLIVINGHickory

Myron T. GoughPublisher, Hickory Living

Hickory Living reserves the right to deny any advertisement or listing. Submissions are welcome, but unsolicited materials are not guaranteed to be returned. Hickory Living assumes no responsibility for information, products, services or statements made by advertisers or editorial contributors. All rights reserved. Reproduction in whole or in part without written permission from the publisher is prohibited.

Myron T. GoughPublisher/[email protected](828) 464-4060

Kathy WheelerArt Director/[email protected](828) 238-3224

Bob [email protected](336) 686-7271

Linda B. [email protected](704) 657-0237

Heather [email protected](704) 962-8080

“Uncle” Jim [email protected](980) 722-2861

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Find Hickory Living Magazine on Facebook.http://twitter.com/HickoryLiving

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October 2014LIVNG

I content

8 • Keeping Children Safe This Halloween

12 • Cornerstone Health Care Patient-Centered Care Is Just Around The Corner

18 • Bowman Drug A Forward Thinking Pharmacy In Your Hometown

22 • Explore The Blue Ridge Parkway

25 • What's Cooking?! Shredded Apple Pork

28 • Hickory Resources25

22 18 seasonal | food | local business

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Keeping Children Safe This Halloween

Costumes, candy, gathering with

friends and visiting neighbors–what

isn't fun about that?! Let's make Octo-

ber 31st a safe event for our children.

Here are some tips:

Clear any debris that children may trip

on while getting to your front door.

Turn your porch light on, and if pos-

sible, light up your sidewalks.

If you are out driving, pay extra atten-

tion. Watch for those trick-or-treaters.

They are excited and may forget to look

before crossing the street.

Avoid using candles in jack-o-lanterns.

Instead use battery operated LED lights.

Brightly colored costumes with reflec-

tive tape strips are good choices. Also,

using face paint instead of a mask is a

safer choice.

Do not allow your children to eat any

candy until you inspect it, and limit

how much they eat in one sitting.

Supervise the younger children at all

times.

As a parent, you decide if your child

is mature enough to venture out with

friends, however, you should set a few

ground rules.

Make sure he/she stays in a group and

never let children trick-or-treat alone.

Know where they plan to go and which

homes they will be trick-or-treating at.

Know who they will be with.

Ask them to check in with you periodi-

cally by calling from their cell phone.

Remind them not to cross the road

between cars and instead cross where

motorists can easily see them.

Last, but not least, ask them to stick

with the plan! Make sure they under-

stand that you can always go with them

next year if they don't.

Happy Trick-or-treating!

By Cheryl Grant

Photos © Jupiterimages | Stockbyte | Thinkstock

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LIVI cover storyGN

By Kristie Darling | Photos by Shane Greene Photography

Patient-Centered Care is Just Around the Corner

“I can’t say enough good things about my doctor,

Lisa Caporossi, and the health my husband and I

have regained,” Nancy Meek shared as we talked

about her experience at Generations Family Medi-

cine & Aesthetics. “Friends who have been success-

ful highly recommended Dr. Caporossi’s weight loss

program, and now after we’ve lost, together, over

130 pounds, we have tons of energy–we’re doing so

much more than we could before. It’s not about de-

priving ourselves; it’s about living healthy lives. The

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HICKORY LIVING • OCTOBER 2014 13

Photos: On the cover, clockwise, and pictured on the opposite page–Dr. Sanford Guttler, Dr. Lisa Caporossi, Dr. WilliamFaltermayer and Dr. Trina Tridico (center)

Below, clockwise–Dr. Douglas Michael, Dr. Brian Vierling,Dr. Mark Hawkins, Dr. William Long, Dr. Kimberly Vass-Eudy

staff has taught us that, and they help us

maintain our health in every way.” Gen-

erations Family Medicine & Aesthetics

is one of seven primary care offices in

the Catawba Valley region that make up

Cornerstone Health Care. In total, the

Cornerstone group of 375 physicians

and specialty health providers has over

90 locations throughout North Carolina.

WHY CORNERSTONE?

As a recent Success Story Award winner

for patient satisfaction by Press Ganey

Associates, the Cornerstone team has

made it their priority to treat every pa-

tient’s overall health, to treat the whole

person, not just one health concern or

symptom at a time. “I truly feel connect-

ed to my patients,” Dr. Brian Vierling

explained. “I come from a large family–I

have 100 first cousins–and for me, a

family practice is about connecting, lis-

tening, and being the guy you trust with

any medical questions.” Dr. Vierling’s

team at Conover Family Practice cares

for children and adults, focusing on

preventive health care and sports medi-

cine. The transition that Cornerstone

Health Care has made to a fully patient-

centered medical home system–a big

improvement from the outdated fee-for-

services model–supports Dr. Vierling’s

desire to ensure better outcomes at less

cost with increased patient satisfaction.

Indeed, each physician in the Corner-

stone family echoes these goals in treat-

ing their patients.

IMPROVING HEALTH CARE ONE

PATIENT AT A TIME

“I love what I do and went into fam-

ily practice and osteopathic medicine

because I wanted to become a family

doctor,” Dr. William Faltermayer told

me. “I believe strongly in helping people

develop a balance in their physical and

emotional wellbeing. I see patients of

all ages, from newborns to seniors.”

Family medicine is the foundation of

the Hickory area offices. Affiliation with

Cornerstone’s physician-owned and led

multidisciplinary group provides doctors

in any one practice the benefit of con-

sulting with and referring to physician

specialists in the group’s area clinics. Dr.

Kimberly Vass-Eudy of Bethlehem Fam-

ily Practice commented, “We see entire

families, and we pay special attention to

help them prevent illness, stay well, and

attain the best quality of life possible.

I love the diversity of our families and

how they respond to our care.”

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HEALTH CARE FOR THE 21ST CENTURY

Prevention, wellness, exercise, education, chronic disease, cost…

all buzzwords in the media everyday. The Cornerstone approach

to treating the whole patient addresses each of these concerns

with every patient they see. “Our goal is to prevent disease, and

we’re trained to handle any illness, but my focus is on keeping

people well,” Dr. Mark Hawkins explained. “We spend critical

time with people helping them understand that the patient makes

decisions everyday that can keep them healthy or make them

sick. More exercise, weight loss, a better way of eating–making

these choices for yourself can help you see me less and less.” Dr.

Hawkins has been a strong advocate in the community to help

prevent childhood obesity. He describes himself as a “medical

preacher” who teaches good health decision-making. And, he

believes the physician leadership at Cornerstone is breaking in a

new, cutting-edge environment in health care, always looking to

the future to serve patients using the most efficient, effective, and

affordable methods.

Dr. Trina Tridico joined the Medical Arts Clinic in Hickory five

years ago. She’s one of five doctors in that office, the first female

physician in the practice, and as a family physician, Dr. Tridico

cherishes the time she spends with her patients. “I try to take care

of whatever it is they need, whether it’s an emotional problem or

a specific health concern,” she emphasized. “We have a well-

rounded practice, and see babies, children, adolescents, parents,

and grandparents. With several doctors here, it’s easy to get in

to be seen, and I’m usually able to work in patients. We’re good

listeners–we want to know what’s going on with our patients.”

MEASURING RESULTS

Cornerstone Health Care is an Accountable Care Organization

(ACO). This means that its providers are held accountable for

the care they deliver. In addition to focusing on high quality and

patient satisfaction, keeping costs down is a key component of

participation in an ACO. “We measure ourselves based on the

quality of care provided, not the number of visits or procedures

we perform,” Mary Beth Nelson, Cornerstone’s director of market

development, told me. “Our commitment to provide the right

care at the right place and time permeates our organization. All

of our providers share a single electronic medical record system,

an example of that commitment. This technology enables us to

coordinate care across the spectrum of the patient’s experience,

making transitions through the system smoother for the patient,

enhancing patient satisfaction, and improving quality of care.

“In order to raise accountability to a higher level, Cornerstone

made other significant changes, creating patient care teams and

Photos, above, top to bottom:

• Drs. Sanford Guttler and Trina Tridico are reviewing a

patient’s electronic medical record.

• Dr. Tridico taking vitals during an annual wellness

exam.

• Dr. Faltermayer is consulting with this patient during

a wellness visit.

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HICKORY LIVING • OCTOBER 2014 15

expanding office hours to increase ac-

cess to care. Cornerstone’s patient care

advocates (PCAs) are a valuable resource

for measuring and improving customer

satisfaction. The PCA team, comprised

of certified medical assistants, is dedi-

cated to providing immediate, ongoing

personal contact with patients in order

to enhance their Cornerstone experi-

ence. Following a patient’s visit, they

make follow-up calls and ask important

questions, like ‘How well did the staff

work together to care for you?’” Mary

Beth continued. “We want to know what

works, but as importantly, we want to

understand how we can continue to

improve.”

Other Cornerstone innovations include

using nurse navigators to call patients

after hospital stays to make sure medica-

tions are working right, and to answer

questions. The company has insurance

specialists who answer questions about

insurance issues. The patient portal,

MyCornerstone, provides 24/7 access to

health records, lab results, appointment

times and prescription refill requests.

HOW IT ALL COMES TOGETHER

“We’ve been seeing the providers at

Springs Road Family Practice for about

20 years. I’ve personally seen Dr. Fal-

termayer for the past seven years, and

he has always been so attentive to us,

whether it’s a headache or something

more serious,” Joe Chandler told me.

“The range of available specialists, the

friendly, competent staff–they know

everyone by their first name–every-

thing about our experience at Springs

Road has been handled successfully.”

Joe and his wife, Margaret, are just one

example out of thousands of individuals

and families who are benefitting from

the forward-thinking dedication of the

professional team at Cornerstone Health

Care.

Bethlehem Family Practice

Taylorsville • 828-495-8226

Claremont Family Medicine

Claremont • 828-459-4445

Conover Family Practice

Conover • 828-464-3821

Granite Falls Primary

Care Physicians

Granite Falls • 828-396-3136

Generations Family Medicine

& Aesthetics

Hickory • 828-485-2762

Medical Arts Clinic

Hickory • 828-328-2231

Springs Road Family Practice

Hickory • 828-256-9853

cornerstonehealth.com

Photos: Above, left–Dr. Caporossi

administering a cosmetic injectable

for smoothing fine lines.

Above, right–Dr. Douglas Michael

checks for causes of a sore throat.

You can see the team in action (and

get your blood pressure checked) on

October 14th and 15th, 10 a.m. to 2

p.m., at a free blood pressure screening

clinic at the Cornerstone Health Care

administration building–formerly the

Social Security building–located at

231 First Avenue, SW, in Hickory. I

recommend you schedule this time on

your calendar and introduce yourself

to the Cornerstone team that makes

your good health their first priority.

To learn more about Cornerstone Health Care providers and services,

log on to www.cornerstonehealth.com.

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Bowman Drug is your typical hometown pharmacy, complete with a soda fountain and Orangeades. It has been a fixture in downtown Conover for the last 73 years. The store’s history has given owners Chris and Michelle Kirby a great founda-tion to take the pharmacy to new levels and assist the community with a variety of health-related needs.

Most recently, Michelle became certified in mastec-tomy fitting. As we celebrate Breast Can-cer Awareness Month this October, many people like Michelle

reflect on all the progress that’s been made toward breast cancer awareness, but there is still work to do.

Formerly owned by Doc Bowman, the Kirbys bought the business 18 years ago. Chris and Michelle are both pharmacists and actually met while in pharmacy school. Five years ago, they renovated the store to have more space for patients and a consultation room. While plan-ning for the renovation, Michelle was approached with an idea that has now come to fruition. “I was approached by a dear friend, Dr. Shannon Tomlinson, who is a radiation oncologist at Catawba Memorial,” Michelle said. “She knows my background and that I have a lot of

family members who have been af-fected by breast cancer. She also knows that as a pharmacist, I have knowledge about the medical aspects, as well. She mentioned to me that, while we were doing the renovation, I should become a mastectomy fitter.”

Michelle decided this would be a great service for the pharmacy to provide, and the perfect way to use her experience both personally and professionally. She began the one and a half year process to become individually certified and then prepared to certify Bowman Drug. “Get-ting that accreditation is really a mark of excellence in patient care and business practices,” Michelle said. “It’s an expen-sive process and why it’s difficult for patients to find a company to do this to work with their insurance.”

During an hour-long scheduled con-sultation, Michelle completes a medical history and discusses the patient’s needs. “We have bras, swimwear, and active wear that all have built-in pockets,” Michelle said. “Women can just slide the silicon prosthetics into the pocket in any of the clothing. It’s great for active women. Whatever the lifestyle or type of surgery, we will find a solution.” Michelle finds it rewarding to help women during this time, and she is thankful for the way things have evolved for women dealing with breast cancer. “Back in the 1960s, my grandmother had

By Meredith Collins | Photos by Shane Greene Photography

Photos: Pictured left–Left to right, Tammy Barber, CPhT; Deborah Lowman, CPhT; Ashley Jones, Exie LittleFront–Chris Kirby, R.Ph, and Michelle Kirby, R.Ph,CMF

Below–Michelle L. Kirby, R.Ph, CMF,and certified mastectomy fitter

Bowman DrugA Forward Thinking Pharmacy in Your

Hometown

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HICKORY LIVING • OCTOBER 2014 19

a radical mastectomy, and I can remember her talking about how the prosthetic was so heavy and uncomfortable,” Michelle said. “They have really come a long way. They are a lot lighter, and the bras aren’t ugly any-more. You can get any style or color.”

Bowman Drug is always raising awareness through the mammogram van and their current Tree of Hope Project. Ribbons can be purchased for a $1 donation in honor or memory of someone to hang on the tree. 100% of donations help patients in Cataw-ba County fighting cancer.

Photos, above, left to right:Michelle assists in selecting appropriate swimwear, hats, scarves and more.

Michelle conducts a private consultation and fitting, assuring the patient receives the appropriate prosthetic and bra. Different procedures require different garments and prosthetics, and Michelle is meticulous in guiding the patient.

Tree of Hope–Customers at Bowman Drug donate a dollar and afix a ribbon to the tree. The different colors are intended to recognize survivors and loved ones lost to cancer. Bowman Drug matches all donations with local charities being the ultimate recipients.

Bowman Drug Co. • 828-464-1354 • www.bowmandrug.com126 1st Avenue South • Conover

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In my opinion, we live in one of the most beautiful areas on

the planet. In my early 20s, I spent several years traveling the

west coast. Although the west is beautiful, I really missed a

few southern comforts like Duke's mayonnaise, an ice cold

Sundrop–in a bottle–and the Appalachian Mountains! In all of

my travels, I have never seen anything as breathtaking as the

Blue Ridge Mountains. Driving back east from Los Angeles,

I knew I was close to home when my husband and I hit the

Great Smokey Mountains in Tennessee. We stopped at a little

diner for lunch and ordered pinto beans and cornbread, with a

side of onions and vinegar...and a Sundrop.

It is easy to take such beauty for granted when it is in your

backyard. However, October is the perfect time to see the Ap-

palachian Mountains in all their glory. God creates a painter's

pallet just for the season, when the lush, green foliage turns

yellow and orange with pops of bright red. Plan on taking a

scenic drive up to the Blue Ridge Parkway this month.

There are plenty of look-outs where you can stop and view the

autumn scenery. A picnic at Julian Price Memorial Park, lo-

cated at the foot of Grandfather Mountain at milepost 297, is a

must. Price Park hosts the largest Parkway campground, and,

while you are there, rent a boat or canoe and do a little fishing

on Price Lake. Adjacent to Price Park is Moses H. Cone Memo-

rial Park and Parkway Craft Center. Enter at milepost 294 to

visit the Moses Cone estate. The Cone Manor, completed in

1901, features Georgian Revival architecture, scenic views of

Explore theBlue Ridge Parkway

© Kim Seng | RoyalStockPhoto.com

© digidreamgrafix | iStock | Thinkstock © JillLang | iStock | Thinkstock

By Kathy Wheeler

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Photos:Opposite page, bottom left–Price

Lake at Julian Price Memorial Park

Bottom, right–Moses H. Cone Manor

Above, left to right–Linn Cove via-

duct at milepost 304 and Linville Falls© Kim Seng | RoyalStockPhoto.com

© Dave Allen Photography | iStock | Thinkstock

Bass Lake, 25 miles of hiking trails, and

regional crafts and demonstrations at

Flat Top Manor. Moses Cone Manor is

open daily from 9am–5pm.

Linville Falls near milepost 316.4 is

another great place to explore. While

you are in the area, take a guided tour

of Linville Caverns–open daily through

November. The Linville Visitor Center

can help you with maps, directions,

and such. I wouldn't advise going into

the gorge. Although there are trails and

beautiful scenery, it is for the seasoned

hiker and some of the trails aren't well

defined. My one and only trip to the

gorge was with my sister and brother-in-

law, who acted as our tour guide. Need-

less to say, it became a yearly family

joke, since I was begging to be airlifted

out before the day's end. It took a week

of Advil and hot baths to calm my tired

muscles.

There are plenty of things to do and see

on the Parkway. Whether you choose to

make it a day-cation or a weekend out,

take the opportunity to enjoy the beau-

tiful colors of the season in what many

call God's country.

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1 package refrigerated crescent sheet (8 ounces)½ cup apple butter¼ cup raisins (optional)

DirectionsPreheat oven to 375°F. Coat 8-inch square baking dish with cooking spray.

In small sauce pan over medium heat, combine butter, brown sugar and maple syrup. Stir until melted and pour into baking dish. Sprinkle evenly with 1/3 cup pecans.

Shredded Apple PorkServes 6

1 cup Musselman’s Apple Butter¼ cup Musselman’s Apple Cider Vinegar¼ cup brown sugar2 tablespoons minced garlic2 tablespoons whole grain Dijon mustard1 teaspoon salt1 teaspoon pepper2 medium apples, cored and chopped1 medium onion, chopped6 boneless pork chops

DirectionsIn small bowl, whisk together apple butter, vinegar, brown sugar, garlic, Dijon mustard, salt and pepper.

Place chopped apples and onions in slow cooker. Add pork chops and pour apple butter mixture over top.

Cook on low for five to six hours cov-ered. Shred pork with two forks in cooker, and let meat marinate on low in sauce for 20 minutes uncovered. Serve warm over rice or mashed po-tatoes.

Pecan RollsServes 8

3 tablespoons butter¹/³ cup brown sugar1 tablespoon maple syrup²/³ cup chopped pecans (divided)

What's Cooking?!Shredded Apple Pork

On cutting board, unroll tube of crescent dough into a rectangle (seal seams and perforations). Spread apple butter evenly over dough surface and sprinkle with additional pecans and optional raisins.

Starting on long edge of dough, roll tightly, jelly roll fashion. With serrated knife, cut roll into 16 equal slices. Place each slice cut side down on the glaze in the baking dish.

Bake 18 to 20 minutes, or until puffed and golden brown. Re-move from oven and immediately invert onto serving platter. Allow to cool five to 10 minutes before serving.

Recipe and photos courtesy of Musselman’s. For more apple butter recipes

visit: www.musselmans.com.

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Women’s Resource Center828.322.6333

www.wrchickory.org

Catawba County Historical Association

www.catawbahistory.org828.465.0383

Catawba Science Center828.322.8169

www.catawbascience.org

Hickory Museum of Art828.327.8576

www.HickoryMuseumofArt.org

Hickory Community Theatre828.327.3855

hickorytheatre.org

The Green Room Community Theatre

828-464-6583www.the-green-room.org

Hickory Choral Society828.322.2210

www.hickorychoralsociety.com

Hickory Landmarks Society828.322.4731

www.hickorylandmarks.org

Western Piedmont Symphony828.324.8603

www.wpsymphony.org

United Arts Council of Catawba County

828.324.4906www.artscatawba.org

Catawba Valley Community College

828.327.7000www.cvcc.edu

Lenoir-Rhyne University828-328-7300

www.lr.edu

Hickory Downtown Development Association

828.322.1121www.downtownhickory.com

Hickory Metro Convention and Visitors Bureau828.322.1335

www.hickorymetro.com

City of Hickory828-323-7400

www.hickorync.gov

Hickory Police Department828.324.2060

Hickory Parks & Recreation828.322.7046

Hickory Regional Airport828.323.7408

Catawba County Library System828.465.8661

www.catawbacountync.gov/library/

Catawba County Chamber of Commerce

828.328.6111www.catawbachamber.org

Catawba County Government828.465.8200

www.catawbacountync.gov

Catawba County Sheriff’s Department

828-464-5241www.catawbacountync.gov/Sheriff/

N.C. State Highway Patrolwww.nccrimecontrol.org

Catawba County Schools(828) 464-8333

www.catawbaschools.net

YMCA828.324.9622

www.ymcacv.org

Hickory Motor Speedway828.464.3655

www.hickorymotorspeedway.com

Hickory Crawdads828.322.3000

www.milb.com/index.jsp?sid=t448

Greater Hickory Cooperative Christian Ministry

Client Services: 828.327.0979www.ccmhickory.com

HickoryResources

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