hidden distances of the uncanny valley by ryan gossen

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ryan gossen IBM Design @ryango

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Page 1: Hidden Distances of the Uncanny Valley by Ryan Gossen

ryan gossenIBM Design

@ryango

Page 2: Hidden Distances of the Uncanny Valley by Ryan Gossen
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IBM Designcamp

Hidden Distances of the Uncanny Valley

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realism

feels familiar

uncanny valleys

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more “natural”

more effectivemechanistic

expectations    of  humanity

smarter    than  people

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the uncanny valleyof dialog

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more “natural”

more effectiveClippy

early    keyword  search

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Chatbots

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more “natural”

more effective

early    keyword  search

well  indexed    keyword  search

lo-­‐fi    NL  search  

(Hummingbird)

hi-­‐fi  NL  search

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Watson

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Technology

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Technologyusers

workflowenvironment

domainindustry

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IBM Design Thinking

Prototype

Evaluate

Understand

Explore

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Watson design approaches

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Watson 200 ISVs

some image here

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Watson Engagement Advisor

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Watson Discovery Advisor

screenshot of WDA

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Watson Oncology Advisor

screenshot of Oncology Advisor

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Watson Analyticsdesign approaches

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starting from answers

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visual data exploration

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sausage making

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more “natural”

more effectivemechanistic

expectations    of  humanity

smarter    than  people

Page 38: Hidden Distances of the Uncanny Valley by Ryan Gossen

more “natural”

more effectivemechanistic

expectations    of  humanity

smarter    than  people

targeted cognitive solutions data scientist “bot”

Page 39: Hidden Distances of the Uncanny Valley by Ryan Gossen

thank you.