highperformanceems.com

twitter.com/hp_ems

facebook.com/highperformanceems

‘High Performance EMS’ on linkedin.com

High Performance EMS

is MARVLISTM

Dale Loberger

dloberger@bcs-gis.com

High Performance EMS is providing

effective pre-hospital care with a focus

improving economic efficiency to

promote positive clinical outcomes

and community wellness

A True Story …• Call to 9-1-1 re: 7 year old male drowning victim

• Dispatched ambulance arrives in 2 ½ minutes

• Pt responsive, transported for follow-up evaluation

This is exactly how

the EMS system is

supposed to work!

What could have happened…

• This time the ambulance takes 21 minutes to arrive!

• Clinical outcome???

• Same call to 9-1-1 re: 7 year old male drowning victim

We don’t know since

it didn’t happen

– but it would have

been the story

except for MARVLIS

MARVLISTM

is a system that

provides the information you want,

to make the decisions you need,

to deliver the service citizens expect,while saving you money.

Why it worked…• MARVLIS used historic CAD data to forecast call locations

• MARVLIS used current AVL data to highlight need to repost

• Good information led to a good decision and met expectations

The static SSM plan

didn’t take account of a

history of boys playing

at the lake after school

but MARVLIS helped

recognize the situation

How it works…• A “hot spot” map is generated to describe the likelihood

of calls from any location given the current time,

day of week, and season of year based on past calls

and is presented on your basemap choice

Consolidating 80-85%

of the next hour’s

calls to within only

5-10% of the overall

service area

How it works…• Modeled speeds are calculated for each road segment

based on historic travel data from the AVL to determine

realistic travel times for this hour of the day, this day

of the week, and this time of the year

Using your own

experience means not

generalizing travel

based on posted speed

limits or road class

How it works…• Realistic, time-sensitive, response zones are dynamically

calculated for each vehicle based on current AVL position,

time-aware impedances, and present vehicle status

based on time commitments by location

Effectively providing an

up-to-the-minute,

dynamic System Status

Management (SSM)

capability

How it works…• A visual overlay of forecast demand with current resource

response capabilities allows any unmet demand for

anticipated calls to be monitored and discovered

• The dashboard calculates:

• current percent of

demand coverage

• closest vehicle

recommendations

for recent incidents

• realistic travel time

estimates for each

possible responder

• automated “move-up”

recommendations*

* available later in 2011

How it works…• A client application provides an in-vehicle connection to the

dispatch utilizing GPS and wireless communication to display

interactive maps and real-time route recommendations

• The client interface

includes:

• dynamic, interactive

local map display

• routes delivered by

server

• simplified incident

information screen

• predictive status

update buttons

How it works…• The server functions as a communications hub for the entire

suite of MARVLIS products interfacing directly with your CAD

to better manage your resources and enhance overall value

• The server manages:

• location and status

data from CAD/AVL

• road condition data

and barrier updates

about construction

or major accidents

• archiving of data for

future analysis

• communication for

situational awareness

How it works…• An integrated website provides a situational reporting platform

communicating a wide variety of locationally-aware data feeds

within both a visual and analytical common operating picture

• The web interface offers:

• individual choice of

reference maps

• integration of AVL/ARL

and other live feeds

• native Android client

• creation/update of

spatial data direct to

ArcGIS Server

• customization options

to extend functionality

HP-EMS is cost effectiveHigh Performance Emergency Medical Services systems save money by responding to more calls with less resources, while maintaining or improving response time compliance.

“The biggest benefit we have realized is the avoidance of costs associated with adding vehicles and staff to maintain service in a growing community facing an annual call volume increase of up to 11%. We estimate avoiding over $8 million in capital costs over 4 years.”

Brian HoodEMS Director,Lexington County EMS

HP-EMS is cost effective

“…the most significant result was improving our emergency response timefrom 90.2% to now over 93% … This equates to ambulances arriving on scene more than one minute quicker. We additionally saw a savings of $400,000 in penalties by exceeding our contractual goal.”

Jim Pennington IT Director, Sunstar Emergency Medical Services

High Performance Emergency Medical Services systems save lives by arriving to begin treatment quicker and direct funds toward positive clinical outcomes rather than fines.

Learn more at

hp-ems.com

What will you experience as a

High Performance EMS?Faster response timesImproved working conditions for staffHigher patient satisfactionCapital expenses avoidedFewer “exception” callsReduced penaltiesLess miles drivenBetter communicationGreater accountabilityIncreased ROI

Positive recognitionSimplified reporting