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STRATEGIC BUSINESS PLAN 2015-2020 HIGHWAYS ENGLAND

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STRATEGIC BUSINESS PLAN 2015-2020

HIGHWAYS ENGLAND

2

2

Contents

1. Introduction•StrategicRoadNetwork•RoadsInvestmentStrategy• ThePerformanceSpecification

2.Summary

3.Whatwewilldo•Modernise•Maintain•Operate

4.Howwewilldoit•PlanningfortheFuture•GrowingourCapability•BuildingStrongerRelationships•EfficientandEffectiveDelivery• ImprovingCustomerService

5.Whatthiswilldeliver•SupportingEconomicGrowth•SafeandServiceableNetwork•MoreFreeFlowingNetwork• ImprovedEnvironment•AccessibleandIntegratedNetwork

6.Appendices•FundingProfile• InvestmentMapping

2

ColinMatthewsChairman

GrahamDaltonChiefExecutive

3

1. Introduction

HighwaysEnglandisthenewCompanysetupbyGovernmenttooperateandimprovethemotorwaysandmajorAroadsinEngland.

WhentheInfrastructureBillcurrentlybeingconsideredbyParliamentreceivesRoyalAssent,HighwaysEnglandwillassumeresponsibilityfortheStrategicRoadNetwork,andfordeliveringtheGovernment’svisionforthatnetwork,fromApril2015.TheCompanyhasaclearbriefsetoutintheGovernment’sRoadInvestmentStrategy(RIS)andwillhavecommittedfundingforafiveyearperiodtomeettheperformanceexpectationssetoutinthatstrategy.

HighwaysEnglandisapublicsectorcompany,ownedbytheGovernment.Ourprimaryroleistodeliverabetterserviceforroadusersandtosupportagrowingeconomy.Wewillworkintheinterestsoftaxpayers,roadusers,andthemillionsofpeoplewhorelyonthenetworkeveryday.

ThisStrategicBusinessPlanisthefirstdocumenttobepublishedbyHighwaysEnglandinresponsetotheGovernment’sRIS.ItsetsoutourmainactivitiesanddescribeshowwewillgoaboutdeliveringtheInvestmentPlanandtherequirementsofademandingPerformanceSpecificationthathighlightsthelevelsofperformancewearetoachieve.

HighwaysEnglandwillbeaverydifferentbusinessfromtheorganisationitwillsucceed.Wewillhavealargerprogrammeofinvestmenttodeliver,willworkatamuchfasterpaceandwithmuchgreaterfocusontheserviceweofferourcustomers.

OverthenextfewmonthswewillcompleteourpreparationsforthelaunchoftheCompany.Wewillmobiliseourownpeople,ourcontractorsandourdesignerstodeliverahugeprogrammeofinvestmentthatwillmakearealdifferencetobusinesses,communitiesandindividualsacrossthecountry.

Beforewecommenceoperatingasacompany,wewillpublishourfiveyearDeliveryPlan,whichwillsetoutourdetailedprogramme,andhowwewilloperatetransparentlyandinthepublicinterest.

Ourprimaryroleistodeliverabetterserviceforroadusersandtosupportagrowingeconomy.

Motorway

Major A Roads

A1

A194(M)

A1(M)

A1(M)

A1(M)

A3(M)

M180

M6

M6

M6

M6

M5

M4

M5

M32

M49

M55

M62

M1

M1

M2

M3

M66

M60 M67M18

M61

M65

M62

M56

M54

M50

M42

M42

M69

M40

M25

M20

M26M23

M27

M11

M53

M57

M601

M606 M621

A69

A19

A66

A64

A46

A46

A14

A14

A13

A21

A27

A23

A31A35A30

A30

A38

A36

A12

A47

A12A11

A43

A34

A45

A40

A46

A38

A50

A5

A5

A2

A3

A4

A2

A5

A55

A49

A40

A42

A63

A1

A1

A66A66

A595

A590

A585

A5036 A628A616

A453

A120

A249

A259

A303

A419

A417

A2070

A500

A449A456

A458

A483

A550

A483

A174

A696

A180

A160LIVERPOOL

LEEDS

NEWCASTLE

PLYMOUTH

BRISTOL

LONDON

SOUTHAMPTON

BIRMINGHAM

SHEFFIELDMANCHESTER

TheStrategicRoadNetwork

INTRODUCTION

4

INTRODUCTION

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TheStrategicRoadNetwork

TheStrategicRoadNetwork(SRN)isarguablythebiggestandsinglemostimportantpieceofinfrastructureinthecountry.Itisatthecoreofournationaltransportsystem.Itsmanyarteriesconnectourmajortownsandcities,ensurecommutersmakeittoworkeverydayandhelpmillionsofusvisitourfriendsandfamilies.

OurmotorwaysandmajorAroadsarethemostheavilyusedpartofthenationalroadnetwork.Theycarryathirdofalltrafficandtwo-thirdsofallfreight1,providebusinesswiththemeanstogetitsproductsandservicestotheircustomers,givesaccesstolabourmarketsandsuppliersandencouragetradeandnewinvestment.Itisessentialtothegrowth,wellbeingandbalanceofthenation’seconomy.

TheRISsetsouttheinvestmentplanandperformancerequirementsforthenetworkforthenextfiveyears,togetherwithalong-termcommitmenttocapitalfundingtotallingmorethan£11bn.Thelong-terminvestmentwillenableustostartworkondeliveringamodernandsustainablenetworkthatwilltacklecongestion,supportseconomicgrowthandprovidesbetterconnectionsacrossthecountry.

ThereissubstantialprovisionwithintheRIStoensurethattheprogrammeofinvestmentisdeliveredinawaythatminimisesimpactontheenvironment.Wewillbuildonrecentprogresstomitigatetheimpactofourworkandforgecloserpartnershipswithenvironmentalbodies,enablingtheplantobedeliveredingreaterharmonywiththeenvironmentthaninthepast.

TheRoadInvestmentStrategy

TheRISsetsoutanambitiousvisionforthefutureofthenetwork.Avisionthatby2040thenetworkwillbesmoother,smarterandmoresustainable.

IntheRIStheGovernmenthighlightsmanyofthekeychallengesfacedbythenetworknamely:

1Thenetworkisstrugglingtocopeinthefaceofincreasingdemandandthevolumeofhighspeedtraffic

2Delaystojourneysdeterinvestmentandconstraintheabilityofbusinesstocompete

3Stop-startfundingavailableforroadsinvestmenthasmadeitdifficulttoplanforthelongterm

4 Vehicleemissionsandnoisesignificantlyimpactlocalcommunities

5Ourcustomersneedbetterandmoreuptodateinformationtomanagetheirjourneys.

Ourmotorwaysandmajorroadscarryathirdofalltrafficandtwo-thirdsofallfreight.

1. DfT Statistics TRA4105

INTRODUCTION

6

ThePerformanceSpecification

ThePerformanceSpecificationsetsouttheeightkeyareaswhichtheGovernmentandtheStrategicRoadsNetworkMonitorwillmeasureboththenetworkandcompanyperformance.Theseareasare:

1 Makingthenetworksafer

2 Improvingusersatisfaction

3 Supportingthesmoothflowoftraffic

4 Encouragingeconomicgrowth

5 Deliveringbetterenvironmentaloutcomes

6 Helpingcyclists,walkersandothervulnerableusers

7 Achievingrealefficiency

8 Keepingthenetworkingoodcondition.

Keyperformanceindicatorshavebeenidentifiedforeachoftheseareaswithtargetsbeingsetinallbuttwo.Anumberoffurtherperformanceindicatorsandspecifiedrequirementshavealsobeenincluded,oridentifiedforfurtherdevelopment.

Ourinitialhighlevelresponsetoallthekeyareasandassociatedtargetsissetoutunderthekeythemesofthisplan.Wehavehighlightedtheseareasandtargetswhereappropriatetoensureeasyidentification.

FurtherdetailsconcerninghowwewilldeliveragainstthesekeyareasandtargetswillbepublishedinourDeliveryPlanbeforeweareformallyestablishedasacompany.TheDeliveryPlanwillalsoincludedetailsandtimescalesforthoseindicatorswewillmeasureinadditiontothosespecifiedbytheGovernment.

Thisplanoutlinestheimportantfirststepswewilltaketocreateasafer,moremodernandmoresustainablenetwork.Ourcustomerstravelmorethan85billionmiles2onthenetworkeveryyear.Bymakingtherightdecisionstoday,wewillmakeitevensafer,morereliableandbetterconnectedforeveryone.

Wewillcreateasafer,moremodernandmoresustainablenetwork.

2.DfT Statistics TRA4201

7

2.Summary

Inthisfirstplanwehavesetoutwhatwewilldo,howwewilldelivertheperformancerequirementssetbytheGovernment,andprogressdeliveryoftheInvestmentPlaninlinewiththetimescalesproposed.ItwillbethefirstofaseriesoffiveyearplansinwhichwewillincrementallysetouthowwewilldelivertheGovernment’svisiontobecomealeadinginfrastructureoperator.

Incommittingtoasubstantialinvestmentprogrammetodeliverabetternetwork,theGovernmenthasacknowledgedtheneedformoreautonomyandflexibilityinthewaytheroadsaremanagedandhastakenactionbycreatingHighwaysEngland,apublicsectorcompanyownedbyGovernment.

Whatwewilldo

Overthenextdecadeandbeyondwewilltransformournationalroads.Wewillmakebestuseoftheincreasedcertaintyoflongtermfundingtoenablebetterjourneysonbetterroadsandtoimproveourservicetocustomers.Todothiswewill:

Modernise ourcoremotorwaysandupgradesomeofthemostimportantmajorroutestoprovidemorecapacityandbetterconnections

Maintain thenetworksafelyandefficientlywithminimalimpactondriversandcommunities

Operate thenetworktokeeptrafficmovingandourcustomersbetterinformed.

Whatwewilldo

Intheplanwesetoutwhatamodern,wellmaintainedandefficientlyoperatednetworkwilllooklikeandthebenefitsthatourcustomerswillexperience.

summary

8

Howwewilldeliver

Thekeyelementsofhowwewilldeliverarecoveredunderfivethemes,theseare:

PlanningfortheFuture‒makingthebestofincreasedinvestmentandlong-termfundingcertaintyforthenextdecadeandbeyond

GrowingourCapability‒creatingahighperformanceorganisationenablingourpeopletoperformtothebestoftheirability,toinnovateandkeepimproving

BuildingStrongerRelationships‒workingtogethertodeliverinvestmentwhereitismostneeded

EfficientandEffectiveDelivery‒makingourinvestmentgofurther

ImprovingCustomerService‒deliveringabetterservicethatalignswithourcustomers’needs.

Howwewilldeliver

Asagovernment-ownedcompanywewillmoveawayfromtheconstraintsofbeinganexecutiveagency.Themovetowardslongtermfundingcertainty,awayfromstopstartdecisionmakingandgreatercommercialflexibilitywillenableustorespondpositivelytocustomerdemandsandspeedupdelivery.Thiswillensureweworkalongsideoursupplierstogearuptodeliveringtheconsiderableupliftininvestmenttogetherwithrealisingthelevelofefficienciesrequired.

Asagovernment-ownedcompanywewillmoveawayfromtheconstraintsofbeinganexecutiveagency.

summary

9

SupportingEconomicGrowththroughamodernisedandreliablenetworkthatreducesdelay,createsjobsandhelpsbusinesscompeteandopensupnewareasfordevelopment

SafeandServiceableNetworkwherenooneshouldbeharmedwhentravellingorworkingonthenetwork

MoreFreeFlowingNetworkwhereroutinedelaysaremoreinfrequent,andwherejourneysaresaferandmorereliable

ImprovedEnvironmentwheretheimpactofouractivitiesisfurtherreducedensuringalongtermandsustainablebenefittotheenvironment

MoreAccessibleandIntegratedNetworkthatgivespeoplethefreedomtochoosetheirmodeoftransportandenablesafemovementacrossandalongsidethenetwork.

Whatthiswilldeliver

Whatthiswilldeliver

TheincreasedinvestmentintheSRNoverthenextfiveyearswilldeliversubstantialbenefitsforroadusers,communitiesandthenationasawhole.

Thekeyoutcomeswillbe:

10

Tacklingcongestionanddelay,andprovidingbetterconnectionsareattheforefrontofourplanstoprovideamodernnetworkthatsupportsamoderneconomy.

Despitetherecenteconomicdownturntrafficlevelshaveremainedconsistentlyhigh.Astheeconomyrecovers,performancewillcontinuetodeteriorateastheprovisionofextracapacityhassimplybeenunabletokeeppacewithdemandstousethenetwork.

Amodernnetworkwilleasecongestion,reducedelaysandimprovejourneysforallourcustomers.Anetworkthatissafer,moresustainableandmoreaccessibletoallusersincludingpedestriansandcyclists.

SmartMotorways

Motorwaysaretheheartofournationalroadnetwork.Theyconnectourmajortownsandcitiesandeconomichubsincludingportsandairports.Thenetworktransportsmorethantwo-thirdsofallfreightacrossthecountry.

3.Whatwewilldo

InrecentyearsourSmartMotorwaysprogrammehasmadeuseofthehardshoulder,utilisedadvancedtechnologytoaddextracapacityandusedourTrafficOfficerServicetomanagetrafficeffectivelyacrosssomeofthebusiestsectionsofthemotorwaynetwork.WewillbuildonthisbysignificantlyexpandingtherolloutofSmartMotorwaysacrossthecountry.

Byaddingmorethan400milesofextracapacitywithouttheneedtowidentheroad,wewillcreateaspineofSmartMotorwayswhichwillrelievecongestionandreducedelaysacrossthenetwork.Importantlyweexpecttheroadtobeatleastassafeasitwasbeforethechangesweremade.

Expressways

Inadditiontoaddingcapacitytothemotorwaynetwork,wewillbegintoupgradesomeofourmostimportantmajorAroadstothenewExpresswaystandard.Makingupthemajorityofthenon-motorwaynetwork,theseroadsplayanimportantroleinsupportingtheeconomyparticularlyataregionalandlocallevel.

Overthenextfiveyears,wewillstarttoimprovethewaywemanagetrafficonsomeofourbusiestAroadsbytransformingthemintoExpressways,mirroringthejourneyexperiencenormallyassociatedwithourmostadvancedmotorways.

Expresswayswill:

• Encouragemorefree-flowingtrafficbymodernisingjunctions

• Provideemergencyrefugeandmaintenanceareas

• Useadvancedtechnologytodetectandhelpclearincidentsmorequicklyandgettrafficmovingagain.

ModernisetheNetwork

400milesofextracapacity.

Reduced size variable

message sign

Private meansof access closed

and diverted

Radardetection

Emergencyrefuge/

maintenancearea

Rigid concretebarrier

Reduced sizevariable message

sign

Advance direction

sign

On-road operationalpresence

Left onlyand exit or grade

separated junctions CCTV

Expressway Illustration

WHAT WE WILL DO

11

Intimedriversusingmuchofthenon-motorwaynetworkwillexperienceaservicenormallyassociatedwithourmostadvancedmotorways.

Othermajorinvestments

Wewillsupportregionalandlocalgrowthbyaddressinganumberofspecificbottlenecksandheavilycongestedroutesacrossthecountry.Forexamplewewill:

• EaseaccesstotheeastcoastportsandenablesignificanthousingdevelopmentbyimprovingtheA14andsurroundingroadsfromCambridgetotheA1nearHuntingdon.Theschemewillstartconstructionin2016.

• ConsultthepubliconoptionsforamuchneededfurtherLowerThamesCrossinginearly2016,whichsubjecttothenecessaryplanningconsentsandfundingmechanisms,willstartconstructionby2021.

• Developanddeliverinvestmentofmorethan£2bntoeasecongestion,reducedelaysandsupportlocalgrowth.

• Starttotackleanumberofpersistentandlong-standingissuesatspecificlocationsonthenetworkincludingtheA303inthesouthwest,theA1northofNewcastleandtheA27onthesouthcoast.

12

85billionmilesofjourneysundertakenonSRNperyear.

Fourmillion3

customersusingthenetworkeveryday.

Customerstravelonthe

3rd4 safestroadsinEurope.

Thenumberofkilledandseriouscasualtieshasalmost

halvedsince2005.

3. DfT Statistics 4. ESTC 8th Road Safety Performance Index Report June 2014

WHAT WE WILL DO

13

ASaferNetwork

Webelieve‘nooneshouldbeharmedwhentravellingorworkingontheStrategicRoadNetwork’.Toachievethisambitiousgoal,wewillimplementacomprehensiveSafeSystemsapproachandstrategyfocussedonsafervehicles,saferroadsforsaferpeople.

Thenetworkisoneofthesafestintheworld.Wewillmakeitevensaferbycontinuingtoworkalongsideindustrybodies,motoringorganisationsandenforcementagenciestoimproveroaddesign,driverbehaviourandvehiclemaintenance.Wewillalsoworkwithgovernmentandotherhighwayauthoritiestoidentifyaroadsafetyassessmentratingsystemforourroads.ThiswillbuilduponexistingIRAPstarratingsystems,suchasEuroRAP.

Whilstthissystemisdeveloped,wewillusedesignatedfundingtodeliveranetworkwideimprovementprogrammedesignedtoensuremorethan90%ofthenetworkachievesasafetyratingequivalenttoEuroRAP3*by2020.

Moresustainable–reducingourimpact

TherecontinuetobesignificantareasofpoorairqualityalongsidethenetworkandadjoiningroadswhichexceedtheUKandEUstandards.Vehiclesareoneofthemainsourcesofcarbonandotherharmfulemissions.Theimprovementswewillmaketothenetworkcombinedwithcleanervehicles,changingdriverbehavioursandinnovativetechnologieswillmakeadifference.Therearenoquickfixesoreasysolutionstoreducecarbonemissions.

Starratingforsafety5

Motorways Dualcarriagewaytruck‘A’roads

Singlecarriagewaytrunk‘A’roads

ofallmotorwaysarerated3-starandhalfare4-star.

ofdualcarriageway‘A’roadsare3-star.Theremainderare4-star(20%)and2-star(2%).

ofsinglecarriageway‘A’roadsare2-star.Mostoftheremainderare3-star(35%)andlessthan1%are1-star.

50% 78% 62%

Distribution of total star ratings (smoothed to 3km, RPS1.0 Calculator)5. Star Rating England's Trunk Road Network

4-star 3-star 2-star 1-star

Makingthenetworksafer

KeyPerformanceIndicator(KPI): ThenumberofKSIsontheSRN.

Target: OngoingreductioninnetworkKSIstosupportadecreaseofatleast40%bytheendof2020against2005-09baseline.

WHAT WE WILL DO

14

Howeverwewillplayourparttoimproveairqualityinanumberofwaysincluding:

• Improvemonitoringtoidentifyareasofpoorairquality,evaluateproposedmeasuresandtoreviewlongtermtrends

• Supportandpromoteresearchintomitigationmeasuresandtoencourageinnovativesolutionstoimproveoverallairquality

• Supportschemesthatbringaboutpositivebenefitsforlocalresidentsandthewiderenvironment.

Theeffectsofexcessivenoiseonpeopleandcommunitiesarewellrecognised.OverthelastfewyearswehavebeenworkingwithDefratoidentifythoseareasonournetworkthatareaffectedbynoise.

Moreaccessible–opentoall

Wewillalsoimprovefacilitiesforpeoplecyclingorwalkingalongsidethenetwork.Wewillagainmakeuseofthedesignatedfundingtomakeprovisionforsuchgroupswhendesigningandbuildingourmajorschemesandwherefeasiblemakeitsaferandeasierforcyclistsandpedestrianstoaccesslocalrouteswhencrossingthenetwork.Forcyclistswewill:

• Invest£100mtoimproveaccess,integrationandfacilitiesonandaroundthenetwork

• Undertakestudiesat600sitesidentifiedinconjunctionwithSustransandTheNationalCyclingCharitytodecidethebestpotentialsolutionforeachlocation

• Provideadditionalprofessionaldevelopmenttrainingforthoseengineersandplannersresponsiblefordesigningschemestoincludeappropriatecyclingprovision

• ProduceourfirstNationalCyclingStrategybytheendof2015.

Increasedfundingandcertaintymeanswecantakeactiontoaddressmanyoftheseissuesnow.Wewillreducetheeffectsofnoiseformanythousandsofpeoplebybringingforwardsubstantiveresurfacingandnoisemitigationprogrammesacrossthenetwork.Thiswillincludeaddressingnoiseissuesatthe1150NoiseImportantAreas,throughinterventionssuchasuseoflownoisesurfacing.Wewillalsoinstalladditionalmeasuressuchasnoisebarriersandbundstocombatthedisturbanceexperiencedinlocationswherenoiselevelsareattheirhighest.

Wewillcontinuetoadheretotheprinciplesofsustainabledevelopmentineverythingwedo.Wewillimproveourperformancebyfindingnewandinnovativewaystodeliveramoresustainablenetwork.

Wewillcontinuetoimprovelinkstolocalroadsandstrengthenconnectionswithotherexistingandemergingformsoftransport.Forexamplewewill:

• Workwithlocalauthoritypartnerstoenablelocaleconomicgrowth,alleviatebottlenecksandbetterintegratetrafficmanagementsystems

• Workalongsideexistingprovidersandhighspeedrailtomaximisetheeconomicbenefitofinvestmentinbothroadandrailinfrastructure

• SupporttheagreedrecommendationoftheDaviesCommissionregardingfutureairportexpansion.

Cyclists,walkersandothervulnerableusers

KPI: Thenumberofneworupgradedcrossings.

Deliveringbetterenvironmentaloutcomes

KPI: NumberofNoiseImportantAreasmitigated.

Target: Mitigateatleast1,150NoiseImportantAreasoverRoadPeriod1.

WHAT WE WILL DO

15

MaintainingtheNetwork

Since2010wehavesuccessfullyreducedthecostofmaintenancebynearlyathird.Wehaveworkedhardtokeepthenetworkinareasonablecondition.However,roadclosureshavesometimesbeenneededtocarryoutsmallscalerepairs,whichwearoutmorequickly.Theeconomiccostofsuchclosurestocommuters,freightandlogisticoperatorsandbusinessasawholehasbeenconsiderable.This‘findandfix’wayofworkingwasashorttermandinefficientsolution.Itnowmakessoundeconomicsensetospendmoretoavoidincurringlargerbillsinfuture.

Thecurrentannualfundingcyclemeansweoftenplanworkinthespringandsummerandcarryitoutintheautumnandwinter.Workingwhendaylighthoursareshorterandtheweatherispoornotonlyposesadditionalsafetyriskstoworkers,butalsomeanstheworkundertakendeterioratesatafasterratethanthatundertakeninmorefavourableconditions.

Wedomorethan£100mofconstructionworkeverymonth.Thebenefitsofimprovedsafety,reducedcongestionandimprovedreliabilityaresignificant,butasmostworkisundertakenatnightitisrarelynoticed.Howeverworkingatnightcancausesignificantdisruptiontohauliersandlogisticoperatorswhotakeadvantageoflesscongestedroadstotransportfreightatnight.

21,900milesofroadsurface

7,500milesofembankmentsandearthworks

18,500bridgesandbuildstructures

14,400milesofbarriers

150,000technologyassetsandsigns

21,000milesofdrains.

Themuchincreasedinvestmentandcommitmentwewillmakeoverthenextfiveyearswillensureamoredependableanddurablenetworkthatrequireslesstimeandmoneytomaintain.

Thestrategicroadnetworkisalwaysopenforbusiness.24hoursaday,sevendaysaweek,allyearround.Thenetworkcarrieslargevolumesofhighspeedtrafficincludingmuchofthenation’sfreightbetweenmanyofourtownsandcitiesandthroughmanyofourmostdenselypopulatedareas.Thisalmostconstantusecombinedwithitscomplexnaturemeansthenetworkneedsmaintainingmoreoftenandtoahigherstandardthanlessbusyroads.

WHAT WE WILL DO

16

Improvingourinfrastructure

Wewilldevelopmoreaccurateandtimelydatasystemsthatwillpredicthowassetsperformunderbothnormalandstressconditions.Thiswillhelpusmakeconsistent,evidencebaseddecisionsaboutplanninghowbesttocarryoutworkonthenetwork.

Wearecommittedtodeliveringevenmoresavingsthanthosewehavedeliveredinthelastfouryears.Wewillcarryoutourmaintenanceworkmoreefficientlyreinvestingthesavingsmadetoimprovetheassetandtheserviceweprovide.

Wewilldothisby:

• Carefullyconsideringworkthatneedstobedonenowandinthefuturesothatwewillnotneedtogobackandcarryoutfurtherworkforatleastanotherfiveyears

• Spreadingworkevenlythroughoutyear,takingadvantageofmoredaylightandbetterweathertocarryoutworkmoresafelyandefficiently

• Packagingworktogethersowecarryoutallmajorschemes,renewalsandroutinemaintenanceinthemostefficientmannertominimisedisruption

• Betterdesignandgreaterreliabilityfromthemanufacturersofproductsweusetoensurewhatweuseneedsreplacingorrepairinglessoften

• Findingnewandinnovativewaysofinspectinganddiagnosingfaults,identifyingproblemsbeforetheyoccuranddealingwiththemearly.

Thescaleofinvestmenttomaintainandimprovethenetworkinfuturewillbeconsiderable.Werecognisethepotentialeconomicimpactanddisruptionthatthisworkcouldhavesowewillactivelyseekviewsfromdrivers,businessesandlocalcommunitiesbeforeplanninghowtheworkiscarriedout.

Wewillalsostepupoureffortstoinformpeopleaboutwhytheworkisbeingundertaken,andtheresultingbenefitstheywillsee.Wewillhelppeoplemaketherightchoicesabouttheirtravelarrangementstominimisetheriskofdelays.

Wearecommittedtodeliveringevenmoresavingsthanthosewehavedeliveredinthelastfouryears.

EncouragingEconomicGrowth

KPI: Averagedelay(timelostpervehiclepermile).

WHAT WE WILL DO

17

Bettermanagementofwhatwehave

Wewon’tneglectroutinemattersthatareimportanttoensurethesafeoperationandlongtermconditionofthenetwork.

Wewillcontinueto:

• Ensurethenetworkcanwithstandtheeffectsofeverydayandincreasinglyfrequentextremeweatherevents

• Removelitterfromthenetworkwhileinformingpeopleofthesafetyandenvironmentalrisksofdiscardingrubbish

• Repairpotholeswhentheyoccur

• Keeptrafficsignsandsignalsingoodworkingorder

• Managelandimmediatelysurroundingthenetworktoimprovebiodiversity

• Treatpollutantsbeforetheyenterthewatersystemandreducetheriskoffloodingtocommunitieslivingadjacenttothenetwork.

Wewillcontinuetomanageandkeepunderreviewthosepartsofthenetworkcurrentlyoperatedbyothersonourbehalf.AlthoughtheearliestPrivateFinanceInitiativecontractsdonotexpireuntil2026,wewilllooktobetterunderstandtheirongoingmaintenanceneedstoinformourfutureassetmanagementplans.WewillagreewiththeGovernmenthowbesttocontinueoperatingtheSevernCrossingswhentheconcessioncomestoanendin2018.WewillalsoworkalongsidetheMotorwayServiceAreaOperatorstoagreehowwecontinuetomeettheneedsofcustomersnowandinthefuture.

Wewillkeeptrafficsignsandsignalsingoodworkingorder.

Keepingthenetworkingoodcondition

KPI: Thepercentageofpavementassetthatdoesnotrequirefurtherinvestigationforpossiblemaintenance.

Target: Percentagetobemaintainedat95%orabove.

Deliveringbetterenvironmentaloutcomes

KPI: Deliveryofimprovedbiodiversity,assetoutintheCompany’sBiodiversityActionPlan.

Target: TheCompanyshouldpublishitsBiodiversityActionPlanby30June2015,andreportannuallyonhowithasdeliveredagainstthePlantoreducenetbiodiversitylossonanongoingannualbasis.

Modernise Operate

Mai

ntai

n

WHAT WE WILL DO

18

Communicatingwithpeoplewhentheyareusingthenetworkinasafeandeffectivewayisnowheavilydependentontechnology.Whilerecentyearshasseenarevolutionintheavailabilityandaccessibilityofpersonalinformation,theprovisionofinformationorthemeansoftransmittingittothoseusingthenetworkhasbeenunabletokeeppace.

Improvingavailabilityandmakingitmorefreeflowingisessentialtoeffectiveoperationofthenetwork.

Thenetworkcarrieshighvolumesofmixedusetrafficincludingcars,lightgoodsandheavygoodsvehicles,coachesandbuses.Thisvolumeandvarietyoftrafficcreatesissuesnotordinarilyexperiencedonotherroads.Italsomeanswhenbothplannedandunplannedworksandeventsoccur,thedelaysanddisruptiontocustomersandbusinessescanbeconsiderable.

OurTrafficOfficerServiceandsuppliersworkalongsidetheemergencyservicestoactivelyclearincidentsthatcausedisruptiontopeoples’livesanddirectlyimpactuponthenation’seconomy.Althoughoftenunavoidable,suchdelayssometimesresultinfrustrationwhencustomersreceivelittleornoinformationaboutthereason,orwhentheyarelikelytobeabletoresumetheirjourney.

OperatingtheNetwork

Supportingthesmoothflowoftraffic

KPI: Network Availability:thepercentageoftheSRNavailabletotraffic.

Target: Maximiselaneavailabilitysothatitdoesnotfallbelow97%inanyonerollingyear.

KPI: Incident Management:percentageofmotorwayincidentsclearedwithinonehour.

Target: Atleast85%ofallmotorwayincidentsshouldbeclearedwithinonehour.

Modernise Operate

Mai

ntai

n

WHAT WE WILL DO

19

Improvingouroperations

Tominimisecostanddelaycausedbydisruptionwewillconsiderhowwecanbetterplanroadworks.Thiswilldependonthetypeofroad,thedemandsofroadusersinaparticularareaandtheimpactonlocalcommunities.Wewillstrikeabalancebetweencostandminimisingdisruption.Bycommunicatingmoreeffectivelythepurposeofroadworks,ourcustomerswillbetterunderstandtheirimportanceandthebenefitsthatwillarise.Wewillkeepcustomersmoreinformedabouttheworkbeingundertakenandwewillhelpthemmaketherightchoicesabouttheirtravelarrangementstominimisetheriskofdelays.

Wepro-activelyprovidehighqualityandtimelyinformationwhichwillmeanpeoplewillknowhowlongtheirjourneywilltakeandbeabletomakechangestoselectthebestrouteifcircumstanceschange.

Wewillworkwiththeprivatesectorandothertransportoperatorstopromotethedevelopmentoftechnologytoincreasethenumberofvehiclesthatcanaccessthenetworkandreducetherisksassociatedwithdrivererroronourhighspeedroads.

Wewillalsodevelopnewandmoreeffectivewaystoensurethereislessdisruptiontothenetworkby:

• WorkingcloselywiththePoliceandotheremergencyservicestogettheroadopenmorequicklyafterincidents

• Usingnewtechnologyandimprovetrainingtoremovestrandedandoverturnedvehicles

• DevelopingnewcontrolcentreequipmentthatwillhelpourtrafficofficersmanageSmartMotorways,clearincidentsmorequicklyanddealwitheventsmoreefficiently

• WorkingwithDriverandVehicleStandardsAgency,Policeandotheragenciestotackleunsafeorun-roadworthyvehiclesonthenetwork.

Itisalsoimportantthatdriversbehaveinawaythatreducestherisktoothers.Wewillhighlighttherisksassociatedwiththenetworkandtheinherentdangersposedbyinappropriatebehaviour.Wewillalsoencourageandinstilacultureacrossourworkforcethatfosterssafetyrelatedinnovation,supportsopenandhonestreportingandvaluessafetyattheheartofgoodperformance.

10,000abandonedorbrokendownvehiclesremoved

374onelaneclosures

Handled437,000networkincidents

Lastyear...

134fullroadclosures

TodaytheTrafficOfficerService:

Attendandclearover

7,000incidentseverymonth.

Coordinatetheresourcesoftheemergencyservices.

Cleandebrisfromthecarriageways.

Managetraffictoreduceincidentrelatedcongestion.

Keepyouinformedthroughelectronicmessagesignsandbysupplyinginformationforlocaltravelreports.

20

21

ThisfirstsetofstrategieswilladddetailtotheInvestmentPlanoutlinedintheRISandwillsetacourseforhowwewilldelivertheGovernment’svisionandtheambitionssetoutwithinthisdocument.Thestrategieswillbringforwardsolutionsthatnotonlyunlockjobsandhousing,butalsotakepositiveactiontoaddressmanyofthecongestion,safetyandenvironmentalchallengesonthenetwork.

WewillcontinuetoworkcloselywiththeLocalEnterprisePartnerships(LEPs)andotherlocalpartners,andstakeholderstodevelopagreaterunderstandingofthechallengesfacingthenetworkandhowbesttoaddressthem.Wehaveworkedcollectivelywithourpartnerstoidentifyexistingandfutureopportunitiestosupportsustainablegrowthanddevelopmentandtobalancenationalprioritieswithlocalneedsandopportunities.

Wewillnowreflectontheapproachtakeninthesefirststrategiesandtheintelligencewehavegathered.Inparticular,wewilllookathowtosecureevencloserengagementwithstakeholdersinacquiringevidence,assessingprioritiesandagreeingpotentialsolutions.Wewillthenrefreshourroutestrategiesbytheendof2016-17tohelpusproduceourfirstSRN‘InitialReport’totheSecretaryofState,whichwillinformthedevelopmentofthenextRIS.

Wewilltakeamorestrategicandlong-termapproachtoplanningthenetworkandthebusiness.Changingthewayweworkwillensurewemaketherightinvestmentdecisions,attherighttimetodeliverouractivitiesinthemostefficientandeffectiveway.

RouteStrategies

Inourfirstfewmonthsofoperation,wewillpublishroutestrategiesfortheentirenetworksettingoutourdeliveryplansforthenextfiveyears.Thesestrategieswillprovideaclearindicationofourprioritiesforthelonger-term.Theywillhelptoinformtheinvestmentplansofourpublicandprivatesectorpartnersandenableourstakeholdersandsupplierstoengagewithuswithgreaterconfidence.

4.Howwewilldoit

PlanningfortheFuture

Thesestrategieswillprovideaclearindicationofourprioritiesforthelonger-term.

How wE wILL do It

22

MakingGrowthHappen

Weareconsultedannuallyonover3,000planningapplications,alargenumberofwhichhavethepotentialtodeliverjobsandhousing,andthereforecontributesignificantlytonationalprosperity.Wewillcontinuetoperformthisroleinawaywhichmaximisestheopportunityforgrowthwhileensuringthesafeandeffectivefunctionofthenetwork.WewillalsocontinuetoengageinshapingLocalPlans,andcontributingtotheStrategicEconomicPlansofeachLEP.

Wewillbuildonthegoodrelationshipswehavealreadyestablishedwithallorganisationssupportinglocaleconomicgrowthincluding,LEPs,privatedevelopersandlocalauthorities.Tofurtherencourageeconomicgrowthonandalongsidethenetwork,wewillproduceinconsultationwithwiderpublicandprivatesectorstakeholdersourfirstStrategicEconomicGrowthPlan.Thisplanwillsetouthowwewill:

• Betterunderstandtheeconomicdevelopmentlandscapeinwhichthenetworkwilloperate

• Activelytargetinvestmentthatwillcreateorsafeguardjobsorsupporthousinggrowth

• Forgenewandstrongerpartnershipstounlockfuturegrowth

• WorktoutilisetheGrowthandHousingFundintheRIS,anddevelopnewwaystopoolpublicandprivatesectorfundingstreamstodeliverworkonthenetwork

• Workwiththefreightandlogisticssectorsandotherfrequentandextensiveusersofthenetworktobetterunderstandtheirneedsandhelpthemachievetheirbusinessobjectives

• Placegreateremphasisonschemesthatdelivereconomicgrowthinthewayweassessinvestmentpriorities.

ForwardthinkingandInnovation

Wewillcontinuetoleadthewayindevelopinginnovativeandforwardthinkingsolutionstochallengesonthenetwork.Wewilldeveloptheknowledgeandcapabilitytoidentifyfutureopportunitiestoexploitinnovativetechnology.Thiswillenableustobuildastrongevidencebasedapproachtoinformourfutureplans.

WewilldevelopandpublishourInnovationstrategybySpring2016.Thestrategywilladdressthosechallengescurrentlyfacingthenetwork,thebusinessandoursuppliers.Itwillsetouthowwewill:

• Stimulatenewideasandwaysofworkingnotablyincludingnewconstructionmaterialsandprocesses,roaduserandworkersafetyandenvironmentalissuessuchasairquality,noiseandwaterquality

• PartnerwithkeyorganisationsincludingInnovateUKandtheTransportSystemsCatapulttobringforwardinnovativesolutionstothechallengesfacingthenetwork

• LearnfromandsharebestpracticewithotherleadingUKandoverseastransportinfrastructureorganisations

• Establishlinkswithotherrelevantsectorssuchasadvancedmaterialsandnanotechnology,energyandlowcarbontechnologiesandroboticsandhumancentreddesign.

Wewillalsoactivelysupportthetestingofdriverlessvehiclesonpublicroads,whichwillcommenceinearly2015,andfurtherinvestigationandsubsequenttriallingofcooperativevehicletechnologysuchasheavygoodsvehicleplatooningsystems.

Wewillforgenewandstrongerpartnershipstounlockfuturegrowth.

How wE wILL do It

23

GrowingourCapability

OurpeoplewillplayakeyroleindeliveringtheadditionalcapacityandincreasedperformancerequirementssetoutintheRIS.Ourabilitytoperformwell,innovateandcontinuouslyimprovereliesonthem.

Ourleaderswillarticulatetheorganisationalvisionandcommunicateaclearstrategicnarrativetoengageourpeople.Ourpeoplewillbeclearaboutwhatisexpectedofthemandwillbesupportedtodeliveringtheincreasedlevelofinvestment.Todothisweneedtobuildourcapability.

Wecurrentlyemploymorethan3,500peopleacrossthebusiness.Todelivertheadditionalinvestmentweneedtoincreasethisnumberby600byearly2016.Themajorityofthesenewroleswillbeinengineering,projectandprogrammemanagement,andothertechnicalareas.Recruitmentactivitywillbeunderpinnedbydetailedworkforceplansthatwilldetailthecapabilityandskillsrequired.Thiscapacitybuildingwillcomplementthebuildingofcapabilityofourexistingworkforce.

Wewillbuildahighperforminginfrastructureorganisationwithaservicefocusedethosthatplacestheneedsofourcustomersasitsprimedriver.Inparticularwewillfocusondevelopingeffectiverelationshipmanagementskillsaswerecognisetheimportanceofthisinourabilitytodelivergoingforward.

Wewillempowerourpeopletomakeinformedandbalanceddecisions.Wewillcreateanenvironmentwherepeoplefeelabletotakepragmaticandproportionateriskswithoutcompromisingtheirsafety,thatoftheircolleagues,roadusersorthecommunitiesweserve.Safeguardingpublicmoneywillalwaysbeofparamountimportance.Ourapproachtomeetingthischallengewillfocusinthefollowingkeyareas(nextpage).

Wewillempowerourpeopletomakeinformedandbalanceddecisions.

Integrity

Pace

Engage

24

DEVELOP ORGANISATIONAL AGILITY

• Createorganisationalstructurestodriveefficiencyandempowerdecisionmaking

• Drivecollaborationthroughimprovedcompany-widewaysofworking

• Usecrossfunctionalteamstoincreaseourcapacityforinnovation

• Developmorestreamlinedprocessestoimproveinformationsharing

• Championcontinuousimprovement.

BUILD WORKFORCE CAPABILITY

• Raisestandardsthrougheffectiveleadershipandmanagement

• Buildrelationshipmanagementskillstodrivedeliveryforourcustomers

• Driveindividualcontributionandaccountabilitythroughperformancemanagement

• Buildandsustainourtalent.

HOW WILL WE BE DIFFERENT

• Morediverseandinclusiveworkforce

• Valuesandbehavioursthatwillholdourselvesandotherstoaccount

• Attractandrewardthosedemonstratingtherightbehavioursandskills

• EmployeePropositionwilldifferentiateusfromourcompetitors

• Continuetosupportconstructiverelationswithourworkforce.

HighPerformingOrganisation

How wE wILL do It

25

Asanewcompanywewillbuildnewrelationships,significantlychangeanumberofexistingonesandstrengthenmanyothers.

InadditiontoestablishingamoreindependentrelationshipwithGovernment,wewilldevelopstrongerandmoreproductiverelationshipswithboththeStrategicRoadsNetworkMonitorandTransportFocus.Wewillworkmorecollaborativelywithoursuppliersandbolsterourrelationshipwiththegreatnumberofstakeholdersandpartnerswefrequentlyengage.

WorkingwiththeStrategicRoadNetworkMonitor

WewillestablishapositiveandcooperativeworkingrelationshipwiththenewStrategicRoadNetworkMonitor.Wewillensurethattheyunderstandourbusiness,theindustrythatweworkinandourcustomers’priorities.Inturnwewillactontheirfeedback,adviceandchallengetoimprovethecostoftheservicethatweprovide.

WewillprovidetheMonitorwiththeinformationnecessarytogiveconfidencetoGovernmentandcustomersaboutourprogressindeliveringtherequirementsoftheRIS.ToachievethiswewillworkcloselywiththeMonitortounderstandtherightbalancebetweenroutinemonitoringandkeyperformancereporting.

Thiswillmean:

• AgreeingwithGovernmentandtheMonitorthebaselineforcostsandefficiencyagainstwhichourfiveyearDeliveryPlanwillbemeasured

• AgreeingthedataandreportsthatwillprovidetheinformationtheMonitorneedstoprovideassuranceofourperformance

• Focusingmoreresourcesonillustratingthecostsofwhatwedoaswelltheefficienciesweareachieve

• WorkingwiththeMonitorandwiderindustrytousetheexpertisebothinthiscountryandelsewheretoimprovetheknowledgeandcapabilityofaneffectiveperformanceandmonitoringsystem.

BuildingStrongerRelationships

Wewillensurethattheyunderstandourbusiness,theindustrythatweworkinandourcustomers’priorities.

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26

TransportFocus

TransportFocus(TF)hasbeenestablishedtogeneraterealinsightintoourcustomers’prioritiesandprovideastrongandindependentvoicefortheirviewsontheperformanceofthenetworkandthecompany.Wewillhelpthemunderstandhowweinteractwithourcustomersandtoshareourplansforthefuture.AswiththeMonitorwewilldevelopclearandeffectivemethodsofworkingtounderstandwhatneedsdeliveringoverthenextfiveyears.

ThePerformanceSpecificationhighlightstheimportanceofcustomersatisfactionandhassetacleartargetagainstwhichwewillbemeasured.ToachievethiswewillworkwithTFto:

• Improveourfocusoncustomerstobettercommunicatewhatwewillbedoing,andtoactivelybuildtheirviewsintoourplans

• Developamoreeffectivemeasureofcustomers’viewsonourperformance

• Buildonandlearnfromothertransportsectors,sothattheirneedsaremoreeffectivelyrepresentedinthefuture.

WorkingwithGovernment

OurexistingrelationshipwithGovernmentwillfundamentallychange.UnderthetermsofourlicencewewillberequiredtodelivertheInvestmentPlanandtheexpectedlevelofservicedetailedinthePerformanceSpecification.ThiswayofworkingwillformthebasisofournewrelationshipwithGovernment.

Asacompany,wewillworkwithGovernmentasourshareholdertoeffectivelymanagethetransitionprocessandestablishlastingpartnershipthatdeliverstherequirementsofthePerformanceSpecification.

WorkingwithourSuppliers

Thelevelofcomplexityandscaleoftheinvestmentchallengemeanswemusthaveaccesstothebestpeople,skillsandequipment.Thecapacityandcapabilityofsupplierstorespondwillrequireasignificantlygreaterandmoreflexibleapproachtothewaywedeliver.

Wewilldevelopdurableandmoreflexiblewaysofworkingwithoursuppliersandpartnersacrossallactivities.Wewillshareaimsandobjectives,impartknowledgetoensurewedelivertherightsolutionattherightcost,andincentiviseperformance.Todothiswewill:

• Buildourcapabilityanddecisionmakingthroughbetterintelligence,moreeffectiveuseoftoolsandimproveddata

• Developamoreactiveapproachtoplanning,deliveryanddecisionmakingtomanagesmallerschemes,routinemaintenanceandourlargerprogrammes

• Integrateworkmoreeffectivelytobetterunderstandandcontroltheimpactofourinvestment

• Developajointandcollaborativeapproachtodeliveringourlargestandmostcomplexprojects

• Takeamoreinnovativeapproachtodeliverywithearlierandstrongercollaboration

• Changethewaywespecifyandpackageourworktomaximiseproductivity,andminimisedisruptiontocustomers.

TherecentlycommissionedCollaborativeDeliveryFrameworkhasappointed26companiestohelpdeliveramodernnetwork.Theframeworkisdesignedtoincentiviseandrewardclosecollaborationbetweendesigners,contractors,andourselves,tohelpusprocureinthemostcost-effectiveway.

How wE wILL do It

27

Strengthenexistingrelationships

Wewillcontinuetoengagewiththepartners,organisationsandotherbodieswithaninterestintheStrategicRoadNetwork.

Wewill:

• Workproactivelytoengageenforcementagenciestoclearincidentsmorequicklyandeffectively,removedangerousandillegalvehiclesfromthenetworkandtoworkinpartnershiptodelivertheservicesetoutinthePerformanceSpecification

• Consultwithrepresentativesofthefreightandroadhaulagesectorstoassistfuturenetworkplanning

• ShareknowledgewithRoadSafetyPartnershipsandothersafetybodiestoensureaninformativeandevidenceledapproachtodeliveringasafernetwork.

20GIVE

A416GO

GO

Wewilldevelopajointapproachtodeliveringourlargestandmostcomplexprojects.

How wE wILL do It

28

Long-termfundingcertaintycoupledwithincreasedflexibilitywillbecentraltoourabilitytoplan,prioritiseanddeliverinnewways.ThiswillbeessentialifwearetoworkwithoursupplierstomeetthescaleofchallengesetoutintheRIS.

Managingourwork

Wewillorganiseprojectsandschemeswedeliverintoprogrammesandportfoliosofinvestment.Wewillcompleteourmajorandminorworksonthenetworkinawaythatreducestheneedtoreturnforatleastanotherfiveyears.Thisapproachwillensurewebalancethecostsandrisksofdeliveringourworkwiththecostandrisksofdisruption.

Aggregatingprogrammesintosignificantportfoliosofworkwilldeliverbetterresultsandgenerategreatereconomicbenefitfromtheinvestment.Thiswillenableustostartandcompleteschemesearlier,deliverthebenefitsinamorecostefficientwayandestablishaviableandtransparentpipelineoffutureactivity.Thisencouragesalong-term,wholelifeapproachtoassetmanagement,fostersinnovationinthesupplychainandpromotesregularreviewsoftheapproachtakentoinformfutureplans.

Programmedelivery

Wewillstructureourdeliveryprogrammesaroundcommonareassuchasparticularproducts,skillsorobjectives.Thiswillgeneratesynergiesduringproductdevelopmentanddeliveryandbenefitsincluding:

• Economiesofscaleandbettervaluefromdeliveringlargerandlongercontracts

• Stagedprocurementofservicesrathercontractingonastandalonebasis

• Capabilitytodeploypeople,plant,andmachinerymoreeffectively

• Developandintegrateconstructionandmaintenanceworktominimisetheimpactoncustomers

• Managerisksacrossprogrammesofworkratherthanataprojectorschemelevel

• Reduceequipmentfailuresthroughbetterdiagnosisandproductdesign.

Wewillextendoureffortstodeliverworkandtopurchasematerialsatalllevelsofbothourcurrentandpotentialsuppliers.Wewillfurtherdevelopourengagementwiththewidersupplychainthroughbulkpurchasingarrangements.Thisapproachwillcombinedemandacrossthebusiness.Itwillmeanweareabletobuyproductsandservicesatalowercost,drivinginnovationandreducingwasteacrossthesupplychain.

EfficientandEffectiveDelivery

Wewillorganiseprojectsandschemesintoprogrammesandportfoliosofinvestment.

1/2 m

M1 A1

How wE wILL do It

29

Tojoinupourdeliveryprogrammeandensureinvestmentisdirectedwhereitismostneeded,wewillimplementanintegratedportfoliomanagementapproachbytheendof2015.

Thisfunctionwillprovide:

• Decisionsupporttoselecttherightprogrammesandprojects

• Standardsandprocessestoensureconsistencyofdelivery

• Independentoversight,scrutinyandchallengetoensurethingsaredonerightfirsttime

• Assurance,coachingandmentoringtobuildacompetentworkforce

• Bettertransparency,accountabilityanddecisionmaking

• Effectiveidentificationandmanagementofrisk.

Wewilldeliverquicker,moreefficientlyandrightfirsttimeachievingsubstantialefficiencysavingsatleast£1.212bnacrossourinvestmentprogramme.InourDeliveryPlanwewillsetoutmoredetailabouthowwewilldeliverthesesubstantialefficiencysavings.

Achievingrealefficiency

KPI: Cost savings: savingsoncapitalexpenditure.

Target: Totalsavingsofatleast£1.212bnoverRoadPeriod1oncapitalexpenditure.

KPI: Delivery Plan Progress:progressofwork,relativetoforecastssetoutintheDeliveryPlan,andannualupdatestothatPlan,andexpectationsatthestartofRoadPeriod1.

Target: Meetorexceedforecasts.

How wE wILL do It

30

ImprovingCustomerService

Wewillactivelylistentoallourcustomers.Wewillactivelyseektheirfeedback,respondpositivelytocommentsreceivedandtakeactionwhereappropriate.

TheGovernmenthasrightlysetusacleartargettoachievea90%satisfactionscoreby31March2017.

Wewillimproveourservicetocustomersaroundourcustomervalueproposition.

RelationshipsPl

anni

ng

Capability

Customer

Delivery

Modernise,maintainandoperatethenetworkforthebenefitofthecountry

Ensureourcustomersfeelsafe

Reducedelaysandimprovethecustomerexperience

Buildstrongerrelationshipswithcustomersandcommunities

Givecustomerstheinformationtotakecontroloftheirjourneys

Ourcustomervaluepropositionencompasses5areas

Improvingusersatisfaction

KPI: ThepercentageofNationalRoadUsers’SatisfactionSurveyrespondentswhoareVeryorFairlySatisfied.

Target: Achieveascoreof90%by31March2017andthenmaintainorimproveit.

How wE wILL do It

31

Wewillundertakeandregularlyupdateourresearchprogrammetoimproveourunderstandingofourcustomers’needs,theirpriorities,andperceptionsabouttheserviceweprovide.ThisinformationwillenableustoworkwithTransportFocustodevelopanewandimprovedcustomerservicemeasureby2017.

Wewillcreateacustomerpanelthroughwhichwewillsecuredirectandtimelyfeedbackfromourcustomers.Wewillusethisapproachtotestproductsandserviceswithadiverserangeofourcustomerstobetteralignwhatwedowiththeirneedsandtohelpshapeanddetermineourfutureinvestmentpriorities.

Wewillprovidebetterquality,moreavailableandmoreeasilyaccessibleofinformationtoourcustomers.Wewillmakefulluseofcurrentandemergingtechnologytodeliverrelevantdataandnetworkinformationdirectlytoourcustomersandmakeitwidelyavailableforotherstouse.

Wewillprovidebetterquality,moreavailableandmoreeasilyaccessibleofinformationtoourcustomers.

32

SupportingEconomicGrowth

TheStrategicRoadNetworkplaysavitalroleinhelpingtoimproveproductivityanddrivingeconomicgrowth.Itcangreatlyincreasemobilitysothatpeopleareabletoaccessbetterandmorerewardingjobs.Itcanopenupnewmarketsandsuppliers,sothatbusinessescancompetemoreeffectivelyathomeandabroad.Itcancreateopportunitybyopeninguplandfordevelopmentandbreakdownbarriersbetweenareasofaffluenceandeconomicdeprivation.

Wehaveoutlinedambitiousplanstodeliveramodern,wellmaintainedandoperatednetworkthathelpsmakegrowthhappen.By2020ourcustomerswillbeusingmanymoremilesofSmartMotorways,thefirstmajorAroadswillbetransformedintohighqualityExpressways,andworktoaddressdelaysandsomeofthemostsignificantbottlenecksthatconstraingrowthanddiscouragebusinessinvestmentwillbewellunderway.

Wewillalsotakealonger-termandmoreefficientapproachtorepairingandrenewingthenetwork,keepingitavailableandclearingincidentsmorequickly,allofwhichwillcontributetominimisingdelaysresultinginlessdisruptiontobusiness.Frequentanddetailedfeedbackfromthoseregularlyusingthenetworktogetherwithreflectinguponourdatawillalsohelpusbetterunderstandthelinksbetweencongestionandgrowth.

Werecognisethatinourroleasmanagingandoperatingthenetworkwillnolongerbeenoughifwearetosupportgrowthatnational,regionalandlocallevels.Asacompanywewillproactivelyseekopportunitiestodeliveramorefree-flowingandbetterconnectednetworkthatmatchestheambitionsofourcustomers,partnersandthatsetoutbyGovernmentinitsRoadInvestmentStrategy.

5.Whatthiswilldeliver

Wewilltakealonger-termandmoreefficientapproachtorepairingandrenewingthenetwork.

what this wiLL DELiVER

33

Fourmillionpeopleusethenetworkeveryday.ItisoneofthemostheavilyusednetworksanywhereinEurope.Evenwiththisvolumeoftrafficourroadsareamongthesafestanywhereintheworld.Thisplansetsoutourhighlevelplansforbuildingonthisinordertomakethenetworkevensafer.

TheGovernment’stargettoreducethenumberofpeoplekilledorseriouslyinjuredonthenetworkby40%by2020ischallenging,butonewewillworkhardtodeliver.Thesafetyofthoseusingorworkingonthenetworkisparamount.Nooneshouldbeharmedwhentravellingorworkingonthestrategicroadnetwork.

Ourcomprehensiveandsystematicapproachtosafetywillmeansaferroads,safervehiclesandsaferpeople.Safetywillcontinuetobeatthecoreofourworkaswemodernise,maintainandoperateourroadsnotonlyfordrivers,butalsocyclists,pedestriansandotherroadusers.TheintroductionofExpressways,worktoupgradejunctionsandremovalofsomeoftheworstbottleneckswillallreducetheriskofincidents,aswilltheringfencedfundingtosupportwidersafetyinitiatives,cyclingandnetworkaccessibility.

ASafeandServiceableNetwork

Bettermaintainedroadsurfacesandinfrastructurewillalsocontributetomakingthenetworksafer.Ourfullyimplementedassetmanagementprincipleswillunderpinadeliveryprogrammethatmaintainstheroadsurfaceinlinewith,orabovethosesetoutintheGovernment’sperformancespecification.

WorkingalongsidetheDriverandVehicleStandardsAgency,thePoliceandotheragencieswillreducethenumberofpoorlymaintainedvehiclesonthenetwork.Improvementsinvehicletechnologywillfurthermitigatetherisksofdrivererror.Ourworkalongsidemanufacturers,enforcementagenciesandwidergovernmentwillprovidethenecessaryplatformforthewiderapplicationofsuchtechnology.Designatedfundingwillactivelyencouragemoreinnovationanduseoftechnologytoaidroadsafety.

Theuptodateandmorereadilyaccessibleinformationwemakewidelyavailabletoourcustomerswillkeepthembetterinformedabouttheinherentdangersofusingthenetwork.Itwillhelppeoplemakesafeandinformeddecisionsinadvanceofandduringtheirjourneysandencourageeveryonetorespectotherroadusersthosewhoworkontheroad.Wewillsupportcourteousandcompliantdriversandeffortstoreducethelevelsofanti-socialbehaviourthroughinformationandultimatelyenforcement.Wewillalsoworkwithourpartnerstoraiseawarenessandaddressarangeofissueswhichimpairdriving,suchasfatigue,distraction,alcoholanddrugs.

Thesafetyofthoseusingorworkingonthenetworkisparamount.

TheGovernment’sperformancespecificationsetsoutitsambitionforafreeflowingnetwork.Theyhavesetchallengingtargetstomaintainnetworkavailabilityandtoclearthemajorityofincidentswithinanhour,althoughacknowledgingthatotherfactorsincludingthescaleofinvestmentandtheroleofotherpartnerswillbeanimportantfactorsthesetargetsbeinginachieved.

Thelevelofworkrequiredshouldnotbeunderestimated.By2020wewillbedeliveringaroundthreetimestheworkcurrentlycarriedoutonthenetwork,sosomeimpactonjourneytimesisinevitable.Minimisingtheimpactofthisdisruptionontheeconomy,environmentandpeople’severydayliveswillbeamajorpriorityforthenewcompany.

Laneavailabilitywillnotfallbelow97%inanygivenyear,aswhereandhowworkwillbedeliverediscarefullyplannedtominimisedisruption.Existingandinnovativewayswillkeepcustomersbetterinformedaboutwhenworkwillbecarriedout,whyitisnecessaryandthebenefitsthatwillresultonceitiscomplete.FeedbackfromcustomersandTransportFocuswillactivelyinformourworkschedulingandcommunicationssothatweareconstantlyimprovingwhatwedo.

FreeFlowingRoads

Advancesintechnologywillcontinuetoreducethenumberandseverityofincidentsonthenetworkandenablethemtobeclearedmorequickly.OurTrafficOfficerServicewillworkevencloserwiththeemergencyservicesandotherpartnerstoreturnthenetworktofulloperationasquicklyaspossibleafterincidentsoccur.Atleast85%ofmotorwayincidentsbeingclearedwithinonehourandchangestotheremainderofthenetworkwillbechallenging.HowevertheintroductionofExpresswaysandtheextensiveprogrammeofjunctionimprovementswillresultinsmoother,morereliabletrafficflowsonmanyofnon-motorwayroutes.

Inthisplanwehaveoutlinedthescaleofinvestmentrequiredoverthenextfiveyearsandbeyondtodeliveramodernandwellmaintainednetwork.Anetworkthatislesscongested,whereroutinedelaysaremoreinfrequent,andwherejourneysaresaferandmorereliable.

Atleast85%ofmotorwayincidentsbeingclearedwithinonehour.

what this wiLL DELiVER

34

what this wiLL DELiVER

35

ImprovedEnvironment

Roadtransportcontributessignificantlytothenation’sgreenhousegasemissions.Airquality,noise,biodiversity,thewiderlandscape,floodingandwaterqualityareallenvironmentalissuesthatareaffectedbythenetwork.Improvementsinourapproachtodesignandconstruction,quieterroadsurfacingandspeciesprotectionhavebeenwidelyacknowledgedaspositivewayswehavereducedtheimpactofourwork.

TheGovernmentrecognisesthechallengeofassessingtheenvironmentalimpactofthenetwork.Wewillworkwiththem,industryandotherstakeholderstodevelopbetterwaystoestablishameaningfulwaytomeasurethebetteroutcomesthatneedtobeachieved.Howeverthisplanclearlydemonstratesourcommitmenttoworkingwithpartnerstomakesignificantprogressoverthenextfiveyears.

Substantiallownoiseresurfacingandothernoisereductionmeasureswillimprovethelivesofthousandsofpeopleatmorethan1150locationsonthenetwork.Innovativesolutionswillensurewiderairqualitybenefitsaredeliveredandareasimmediatelysurroundingthenetworkwillbettermanaged,providingbetterlinkstothenaturalhabitat.Improvedwaterqualitywillbeachievedbytheinstallationofmoresustainabledrainagesystemsandtheriskoffloodingtocommunitieswholivealongsidethenetworkwillbereduced.

Wewillprovidemoredetailaboutourcommitmenttoreducetheimpactandlong-termsustainabilityofourworkinourDeliveryPlanandourBiodiversityActionPlan.ThelatterwillbepublishedbyJune2015.

ThescaleofinvestmentandcertaintyoftheGovernment’sfundingcommitmenttothenetworkmeanswecanbuildonthesignificantprogressofrecentyears.Wewillcontinuetoensureouractivitiesdonotadverselyimpacttheenvironmentandinfuturewillfurtherreducetheimpactofouractivitiestoensurealongtermandsustainablebenefittotheenvironmentandthecommunitiesweserve.

TheGovernmentrecognisesthechallengeofassessingtheenvironmentalimpactofthenetwork.

what this wiLL DELiVER

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AccessibleandIntegratedNetwork

Thenetworkconnectsmanyofourtownsandcities,enableslongdistancejourneyswhichoftenstartandendonthelocalroadnetworkandensurespeopleandgoodsareabletoaccessourkeyeconomichubsincludingports,airportsandfreightdistributioncentres.

Manyofourtownsandcitieshavegrowninresponsetodemographicchanges.Asaconsequenceincertainlocations,thenetworkitself,orthelackofit,hasinadvertentlybecomeabarriertovehiclesandotherroadsuserssafelyaccessinglocalroads,orkeyeconomichubs.

TheGovernmenthasreiterateditscommitmenttopromotegreatertransportchoicebyencouragingwalkingandcyclingandgenerallymoreactivelifestyles.Itexpectsthenetworktoaddressbarrierstothesafemovementofvulnerableusersacrossandalongsidethenetworkandpreventfutureonesfromoccurring.

Inadditiontoprovidingbetterintegratedcyclingfacilitiesandcrossingpointsatover200locationsonthenetwork,bettertraininganddevelopmentofourdesigners,engineersandplannerswillincreasetheawarenessoftheneedsofcyclistsandothervulnerableusers.Theprovisionoffurtherdedicatedfundingwillmeanamoreaccessibleandeasiernetworktonavigate.Betterintegrationbetweennetworksincludinglocalroads,existingandemergingraillinksandportsandairportswillalsobenefitroadusers,businessesandthewidercommunitieslocatedonornearthenetwork.

Theprovisionoffurtherdedicatedfundingwillmeanamoreaccessibleandeasiernetworktonavigate.

APPENDIcES

37

AppendixI–FundingProfile:5YearBudget/Plans

Spending Round 2013 (SR13) investment period (6 years)

CapitalExpenditure 5Yearperiod(RIS1period) 5Year(RIS1)

Part period RIS 2

6 Year Total

£m 2015-16 2016-17 2017-18 2018-19 2019-20 Totalto 2019-2020 2020-21 Total

to 2020-2021

Capital Expenditure

Modernise/Enhance

EnhancementsMajorandsmallerprojects 1,049 1,086 1,494 1,774 2,215 7,618 3,099 10,717includesspecificfundingfor:Cycling, safety and integration 175 75 250

Environment 225 75 300Innovation 120 30 150Air quality 75 25 100Growth and housing 80 20 100Sub-total 1,049 1,086 1,494 1,774 2,215 7,618 3,099 10,717

Maintain/Renew

Capital Renewals 718 726 732 738 744 3,658 750 4,408

Operate/SupportPlan/Operate/Support/Protocols 15 15 15 15 15 75 15 90

TOTAL Capital Expenditure 1,782 1,827 2,241 2,527 2,974 11,351 3,864 15,215

Spending Round 2013 (SR13) investment period (6 years)

Operatingexpenditure(Resource) 5Yearperiod(RIS1period) 5Year

(RIS1)Part period

RIS 26 Year Total

£m 2015-16 2016-17 2017-18 2018-19 2019-20 Totalto 2019-2020 2020-21 2020-21

Resource

Maintain/RenewMaintenance (and renewals) 285 290 295 300 306 1,476 311 1,787

TheLongtermcapitalinvestmentandmaintenanceandrenewalsprojectionsshownareasannouncedintheStatementofFundsAvailable(SoFA)intheRIS.TheGovernmenthasannouncedthatfundingof£742mwillbeavailablein2015-16forourplanning,operatingandsupportactivities.Capital expenditure: Improvingandenhancingthroughinvestment.Operating expenditure (resource): Operatingandmaintainingtheexistingnetwork.

M60

M62

M62

M62

M18

M61

M65

M58

M57

M55

M56M53

M606 M621

M6

M6

M6

M1

M1

M1

A585

A556

A500

A453

A628 A616

A590

A174

A595

A66

A66

A64

A63A56

A55

A46

A46

A50

A52

A38

A38

A42

A69

A19

A1

A1

A1

A1

A5

A1(M)

A1(M)M180

Liverpool

PrestonPreston

CarlisleCarlisle

SheffieldSheffield

DerbyDerbyNottinghamNottingham

LeedsLeeds

YorkYork

ManchesterManchester

Stoke-on-TrentStoke-on-Trent

2

5

34

1 6

7

APPENDIcES

38

AppendixII–InvestmentMapping

ThefollowingsectiondetailstheschemesthatwillbeunderconstructionduringRoadPeriod1.WehavethereforenotincludedanyfeasibilitystudiesorschemesthatwillbegininRoadPeriod2.Finally,wehaven’tincludedschemesthatwillbefundedthroughothersourcesotherthanHighwaysEngland.

NorthWest

APPENDIcES

39

Scheme Name Scheme Description

1 A556KnutsfordtoBowdonA556:Knutsford:ReplacementoftheA556betweentheM56andtheM6withgradeseparateddualcarriageway,includingabypassaroundMere,improvingaroadthatservesasthemainsouthernaccesstoManchester.

2 A585WindyHarbour-Skippool

A585:WindyHarbourtoSkippool:NewbypassoftwocongestedjunctionsontheA585(T)atFleetwoodnorthoftheM55;thiswillreducetheimpactoftrafficontwovillagesandremoveamajorbottleneckonthemainroadtoFleetwood.

3 A5036PrincessWay-AccesstoPortofLiverpool

A5036:PrincessWay:ComprehensiveupgradetoimproveaccesstothePortofLiverpooltomuchbetteraccessalongtheA5036link;thisisacentralelementoftheLiverpoolLocalGrowthDeal.

4 M6Junction22upgradeM6J22:UpgradingtheM6J22byprovidingadditionalcapacity;extendingandsignalisingthecurrentgyratoryandprovisionofnewfacilitiesforVulnerableRoadUsers.

5 M56newJunction11aM56:NewJ11a:ProvisionofanewjunctiontoservePreston;thiswillprovideanewlinktotheMerseyGatewayBridgeandsupporttheDaresburyEnterpriseZone.

6 M6Junction19Improvements

UpgradestotheM6atJ19,tohelpthemovementoftrafficfromtheupgradedA556tothenewsectionofSmartMotorwayfromCheshiretoStoke.

7 M55Junction2 Additionofthe'missing'J2totheM55,toconnecttotheLancashireCC-deliveredPrestonWesternDistributorRoad.

NorthWest

APPENDIcES

40

M60

M62

M62

M62

M18

M61

M65

M56

M606 M621

M6

M6

M1

M1

A556

A628 A616

A180

A174A66

A64

A63A56

A69A19

A19

A1

A1

A1

A1

A1(M)

A1(M)M180ManchesterManchester

Newcastle upon TyneNewcastle upon Tyne

SunderlandSunderland

MiddlesbroughMiddlesbrough

SheffieldSheffield

LeedsLeeds

YorkYork

Kingston upon HullKingston upon Hull

GrimsbyGrimsby

1112 10

7

8

2

1

6

3

5

49

NorthEast

APPENDIcES

41

Scheme Name Scheme Description

1 A1CoalHousetoMetroCentre

A1:J67(CoalHouse)toJ71(MetroCentre):Increasinglanecapacityfromtwotothreelanesineachdirectionwithinthehighwayboundary;creatingparallellinkroadsbetweentheLobleyHillandGatesheadQuayjunctions.

2 A1LeemingtoBartonA1:J51(Leeming)toJ56(Barton):Upgradingtothreelanemotorwaystandardcompletingtheremainingnon-motorwaysectiononthestrategicM1/A1(M)routebetweenLondonandNewcastle.

3 A19CoastRoad

A19:(A1058junction):Upgradingtheexistinggradeseparatedroundabouttoathreelevelinterchangetoincreasecapacityandimprovesafety;togetherwiththeA19Testos,raisestheA19toExpresswaystandardfromYorkshiretonorthofNewcastle.

4 A19Testos

A19:JunctionwiththeA184:AgradeseparatedjunctionprovidingfreeflowingaccesstothesouthernsideoftheTyneTunnel;togetherwiththeA19CoastRoadschemethiswillraisetheA19toExpresswaystandardfromYorkshiretothenorthofNewcastle.

5 A63CastleStreetA63:CastleStreetHull:GradeseparationoftheA1079MytongateJunctioninHulltoreducecongestionandimprovesafety;improvementstothesurroundingroadsincludingnewpedestrianandcycleaccessacrosstheA63.

6 A160/A180ImminghamA160/A180:PortofImmingham:ImprovementstothejunctionbetweentheA160andA180nearImminghamplusafulldualcarriagewaylinkfromtheA180tothePortofImmingham.

7 A19DownHillLanejunctionimprovement

A19:JunctionwiththeA1290:ProvisionofareplacementjunctionatDownhillLanetoimprovecapacityandunlockdevelopmentneartheNissanFactory,includingtheproposedInternationalAdvancedManufacturingPark.

8 A19NortontoWynyard A19:NortontoWynyard:WideningtheBillinghamBypasstodaulthreelanes;replacingtheconcretesurfacewithlow-noisesurfacing.

9 A1andA19technologyenhancements

A1(M)andA19:Newtechnologyatmotorwaystandard;includesdetectionloops,CCTVcamerasandvariablemessagesignstoprovidebetterinformationfordriversandactivetrafficmanagementacrossTyneandWea.

10 M1Junction45improvement

ImprovementstoJ45toallowincreasedcapacity,andtosupportthenearbyAireValleyenterprisezone.

11 M62/M606ChainBarM62:J26(M606ChainBar):ProvisionofasliproadtoprovideadirectlinkfromtheM62westboundtotheM606northbound;reducescongestionfromthemainpartoftheexistingjunction.

12 M621Junctions1-7improvements

JunctionenhancementsandlocalisedwideningofsectionsoftheM621incentralLeeds.

NorthEast

London

LeicesterLeicester

DerbyDerbyNottinghamNottingham

PeterboroughPeterborough

Southend-on-SeaSouthend-on-Sea

CambridgeCambridge

MiltonKeynesMilton

Keynes

OxfordOxford

SwindonSwindon

ReadingReading

NorwichNorwich

IpswichIpswich

M42M69

M11

M25

M40

M40

M45

M6

M1

M4

M1

A46

A47 A47

A12

A11

A11

A12

A12

A13

A14A14A45

A43

A34

A14

A14

A52

A38

A1

A1

A5

A5

A5

A421

A120A120

A249

A404

A419

A428

A1(M)

A1(M)

7

3

56

2

1

4

APPENDIcES

42

East

East

APPENDIcES

43

Scheme Name Scheme Description

1 A14CambridgetoHuntingdon

A14J20(Ellington)toJ33(Milton):MajorupgradebetweentheA1andA10atMilton,wideningtodualthreelanes,creatingabypassforHuntingdonandnewdistributorroadsforlocaltrafficandremodellingkeyjunctions.

2 A5-M1LinkRoad

Newjunction11aontheM1nearLuton/Dunstable,plusanewroadtolinktothenearbyA5.ThiseffectivelyactsasabypassforDunstable,wheretheA5currentlygoesthroughthetowncentre.TheschemesupportsalargehousingdevelopmentatHoughtonRegis.

3 A428BlackCattoCaxtonGibbet

A428:DuallingofremainingsinglecarriagewaysectionbetweenCaxtonGibbetwestofCambridgeandtheM1,includingagradeseparatedjunctionattheA1BlackCatroundabout.

4 M11Junctions8to14-technologyupgrade

M11:J8(StanstedAirport)toJ14(Cambridge-GirtonInterchange):Technologyimprovements,includingemergencyroadsidetelephones,signalsonsliproads,MotorwayIncidentDetectionandAutomaticSignalling,variablemessagesigns,CCTVcamerasandgantries;worktotakeplaceinthreephases.

5A12ChelmsfordtoA120widening

A12:J19(Chelmsfordnorth)toJ25(A120interchange):WideningtoprovidethreelanesofcapacitybetweenChelmsfordandColchester,improvingsafetyandreducingcongestion.

6 A12whole-routetechnologyupgrade

A12:M25J28andIpswich:Trafficmanagementtechnologyimprovementsalongthewholeroute,includingdetectionloops,CCTVcamerasandVariableMessagesignstoallowbetterinformationtodriversandactivetrafficmanagementoftrafficontheroute.

7 M11Junction7junctionupgrade

ExtracapacityonJ7nearHarlowthroughsignificantupgradesandmoretechnology.

Midlands

M60

M62

M62

M18

M61M58

M56

M54

M50

M42

M42M69

M11M25

M40

M45

M6

M6M6

M5

M1

M1

M1

M1

A556

A500

A483

A458

A453

M6 Toll

A628 A616

A180

A55

A49

A40A40

A46

A46

A47

A11

A14A45

A43

A14

A46

A50 A52

A38

A38

A42

A1

A1

A1

A1

A5

A5

A5

A5

A5

A421

A120

A428

A1(M)

A1(M)

A1(M)

M180

BirminghamBirmingham

ManchesterManchester

SheffieldSheffield

Stoke-on-TrentStoke-on-Trent

LeicesterLeicester

DerbyDerbyNottinghamNottingham

MiltonKeynesMilton

Keynes

CoventryCoventry

WorcesterWorcester

LincolnLincoln

GrimsbyGrimsby

11

10

9

13

12

16

243 16

5

15

8

7

14 17

1819

APPENDIcES

44

Scheme Name Scheme Description

1 A453WideningA453:UpgradingbetweenNottinghamandtheM1replacingruralsectionswithdualcarriagewayandwideningurbansectionstotwolanesineachdirection;improvingjunctionsalongtheroute.

2 A14Ketteringbypasswidening A14:J7-9atKettering:Wideningtodualthreelane.

3 M1Junction19improvement

M1:J19:ReconstructionoftheCatthorpeInterchangetoprovidefreeflowingmovementbetweentheA14andM6,theA14andM1,andtheM6andM1.

4 A45-A46TollbarEndA45-A46:ReplacementoftheTollbarEndroundaboutwithagradeseparatedjunction,plusassociatedimprovementstotheadjacentsectionsoftheA46andA45.

5 A50Uttoxeter A50Uttoxeter:ReplacementoftworoundaboutsontheA50atUttoxeterinStaffordshirewithgradeseparatedjunctions.

Midlands

Midlandscontinued

APPENDIcES

45

Scheme Name Scheme Description

6 A52Nottinghamjunctions A52:Nottingham:PackageofmeasurestoimprovejunctionsalongtheA52,includingsignalisationandjunctionreconstruction.

7 A500Etruriawidening

A500:Etruria:WideningtheA500betweenWolstantonandPorthillneartheEtruriaValleydevelopmentnorthofStoke-on-Trent;thiscomplementsmeasuresonthelocalroadnetworkfundedundertheStoke-on-TrentandStaffordshireGrowthDeal.

8 M6Junction10improvement

M6:J10(Walsall):Providingadditionalcapacityatthejunction,includingthereplacementofbothbridgesallowingthewideningoftheroundabouttofourlanesaspartoftheBlackCountryLocalGrowthDeal.

9 A5DodwellstoLongshootwidening

A5:Hinckley:WideningofthesectionofA5nearHinckleytodualcarriagewaywhereitcarriestrafficforboththeA5andA47.

10 M42Junction6M42:J6(BirminghamAirport):UpgradingthejunctiontoallowforbettermovementoftrafficonandofftheA45,supportingaccesstotheairportandpreparingcapacityforthenewHS2station.

11 A46Coventryjunctionupgrades

A46:Coventryjunctionupgrades:UpgradingtheroundaboutsatBinleyandWalsgrovetoprovidegradeseparatedjunctionsontheA46;upgradingthetrunkroadsectionsoftheA45/A46betweentheM6andM40toExpresswaystandard.

12 A45/A6ChownsMilljunctionimprovement

A45/A6ChownsMill,HighamFerrers:Improvements,includingsegregatedlanes,signalisationandconstructionofsomeadditionalcarriagewaysattheA45/A6junctionatHighamFerrersinNorthamptonshire.

13 M5Junctions5,6and7junctionupgrades

M5:J5(Droitwichnorth)toJ7(Worcestersouth):SignificantexpansiontoJ6nearWorcesterwithimprovementstoapproachroadsandadditionalmeasurestoimprovecapacityonJ5andJ7.

14 A43AbthorpeJunction A43:AbthorpeJunction,Towcester:ProvidingadditionalcapacityattheA43AbthorpeJunction(seealsoA5/A43TowcesterReliefRoad).

15 M54toM6/M6Tolllinkroad

M54toM6/M6Toll:AddingnorthfacingaccessbetweentheM54andtheM6andM6TollbetweenJ10aandJ11.

16 A14Junction10aA14:AnewgradeseparatedJ10aeastofKettering,alongwithclosureofeastfacingsliproadsatJ10,tosupporttheEastKetteringSustainableUrbanExtension.

17 A5TowcesterReliefRoadA5/A43:Towcester:MeasurestoimprovetheA43andA5aspartoftheTowcestersouthernextensionandanewlinkroadtothesouthofthetown,allowingtraffictobypasscentralTowcester(seealsoA43Abthorpejunction).

18 A38DerbyJunctionsA38Derby:Replacementofthreeroundaboutstoprovidegradeseparatedinterchanges,raisingtheA38intheEastMidlandstoExpresswaystandardandremovingtheconflictbetweenlocalandlongdistancetraffic.

19 M1Junctions24and24a Developer-fundedupgradetotheM1tolinkJ24AandJ24,withadirectlinkfromtheA50tothesouthboundM1forthefirsttime.

APPENDIcES

46

English Channel

M50

M48

M32

M27

M40

M5

M5

M4M4M4

A40A40

A46

A36

A31

A35A30A30

A30

A38

A36

A43

A34

A34

A5

A303

A303

A419

A417

Bristol

YeovilYeovil

TorquayTorquay

PlymouthPlymouth

ExeterExeter

GloucesterGloucester

SwindonSwindon2

3

1

4

SouthWest

SouthWest

APPENDIcES

47

Scheme Name Scheme Description

1 A30TempletoHigherCarblake

A30:TempletoHigherCarblake:UpgradingtheA30todualcarriageway,replacingthecurrentsinglecarriagewaynorthofBodminandconnectingtheexistinghighqualitydualcarriageway.

2 M49AvonmouthJunction M49:NewjunctiontoprovidestrategicaccesstoSevernsideandAvonmouth;thiswillsupporttheEnterpriseZoneandlocalgrowthintheBristolarea.

3 M5BridgwaterJunctions M5:J23(A39interchange):UpgradingofthejunctiontoprovidebetteraccesstoHinkleyPointandHuntspillEnergyPark.

4 A30ChivertontoCarlandCross

A30:ChivertontoCarlandCross:UpgradingtheA30todualcarriagewaynorthofTruro,linkingexistingdualcarriagewaysaroundBodminwiththeRedruthBypass;coupledwiththeTempletoHighCarblakeschemewithwillimprovetheA30toExpresswaystandardbetweenCamborneandtheM5.

APPENDIcES

48

Scheme Name Scheme Description

1 M25Junction30M2:5J30(A13):Comprehensiveexpansionofthejunctionincludingfree-flowinglinksfromthesouthboundM25totheeastboundA13.TheschemeimprovesaccesstoportsintheThamesEstuary.

2 A21TonbridgetoPembury

A21:TonbridgetoPembury:DuallingoftheA21betweenTonbridgeandPembury,linkingexistinghighqualitydualcarriagewaynorthofTonbridgewithexistingdualcarriagewaytothesouthandprovidingagradeseparatedjunctionatLongfieldRoad.

3 A34Technologyenhancements

A34:M4(J13)toM40(J9):Technologyimprovements,includingdetectionloops,CCTVcamerasandotherdriverinformationsystems.

4 M25Junction25improvement

M25:J25(Cheshunt):Junctionimprovementstoprovidewidening,signalsandfreeflowleftturn.

SouthEast

M42

M11M25

M25

M27

M20M23

M26

M40

M40

M45

M5

M5

M1

M2

M3

M4

M4M4

M1

A40

A46

A11

A12

A12

A13

A21

A23

A36

A31

A36

A27

A27

A20

A14A14

A45

A43

A34

A34

A14A1

A2

A5

A5

A3

A421

A120A120

A249

A404

A303

A303

A419

A417

A259

A259

A428

A1(M)

A3(M)

London

FolkestoneFolkestone

BrightonBrightonPortsmouthPortsmouth

CrawleyCrawley

MiltonKeynesMilton

Keynes

OxfordOxford

SwindonSwindon

ReadingReading

IpswichIpswich

Southend-on-SeaSouthend-on-Sea

8

6

5

4

7

12

9

10

11

14

13

19

15

2

18

16

17

1

3

20

SouthEast

APPENDIcES

49

Scheme Name Scheme Description

5 M25Junction28improvement

M25:J28(Brentwood):UpgradingtheinterchangewiththeA12toprovidededicatedleftturnlanesandimprovementofthegyratorysystem.

6 M4HeathrowsliproadM4:J4andJ4a(accesstoHeathrowAirport):ImprovedaccesstoHeathrowAirportthroughimprovedpinchpointsigningandsignals;underpassfornon-motorisedusersandlocalenvironmentalmitigation.

7 M2Junction5improvements

M2:J5(A249):Additionalcapacityatthejunctionthroughimprovementstosliproadsandenhancedapproachestothejunction.

8 M25Junction10/A3Wisleyinterchange

M25:J10(A3Wisley):Improvementoftheinterchangetoallowfree-flowingmovementinalldirections,togetherwithimprovementstotheneighbouringPainshillinterchangeontheA3toimprovesafetyandreducecongestion.

9 M3Junction9improvement

M3:J9(A34):Comprehensivepackageofimprovements,toincludenewlinksandwideningandremodellingofJ9toallowmorefreeflowingconnectionsandreducecongestion.

10 M3Junction10-11improvedsliproads

M3J10-11(Winchestersouth):Improvementsformergingtraffictoincludetechnology,wideningandlanerealignment;lanegainandlanedropwillsmoothflowoftrafficontotheM3andassistflowtoSouthamptonPort.

11 M3Junctions12-14improvedsliproads

M3:J14(M27interchange)toJ12(Eastleigh)northbound:Carriagewaywideningandjunctionreconfigurationtoimprovecapacitythroughthejunction.

12 M27SouthamptonJunctions

M27:J5(SouthamptonAirport)toJ8(A3024):WideningandsignalisationofsliproadsandaccessroutestoJ8,andreplacementofrailbridgesinSouthampton(onlocalroadnetwork)toreducepressureonthemotorway.

13 M271/A35Redbridgeroundaboutupgrade

M271/A35:JunctionimprovementstoprovideadedicatedleftturnlanefortrafficleavingtheM271forSouthamptonPortandfreeflowtrafficfromthePortontotheM271(a'hamburger'roundabout).

14 A31RingwoodA31:Ringwood:Wideningtothreelanesandjunctionimprovementsprovidingmorecapacityforlocaltraffic;adjustmentstonearbyroadnetworktoprovideimprovementsforpedestrians;addressessafetyandcongestionissues.

15 A34OxfordJunctions A34:Oxford:ImprovementsatPeartreeandBotleyinterchanges.

16 A2BeanandEbbsfleetJunctions

A2:BeanandEbbsfleetJunctions:ImprovementstothejunctionsontheA2nearBluewatertoenablemajordevelopmentsinthevicinityofEbbsfleet.

17 M20Junction10a M20:J10a(Ashford):NewjunctiontosupportmajordevelopmenttothesoutheastofAshford.

18 A27Chichesterimprovement A27ChichesterBypass:UpgradingthefourjunctionsontheChichesterBypass.

19 A20AccesstoDoverA20:AccesstoDover:LocalimprovementstoimproveaccesstothePortofDoverfromtheM20;includesredesigningtwojunctionstoprovidefreeflowjourneysforlorriesresultinginimprovementstosafetyandairquality.

20 M27Junction10Developer-fundedimprovementstoM27J10,providingaccessbotheastandwestinplaceofthecurrentjunctionlayout.HelpssignificanthousinggrowtharoundFareham.

SouthEastcontinued

Irish Sea

North Sea

English Channel

M60

M62

M62

M62

M18

M61

M65

M58

M57

M55

M56M53

M54

M50

M48

M32

M42

M42M69

M11M25

M25

M27

M20M23

M26

M40

M40

M45

M606 M621

M6

M6

M6

M6M6

M5

M5

M5

M1

M1

M1

M1

M2

M3

M4

M4M4M4

M1

A585

A556

A500

A483

A458

A453

M6 Toll

A628 A616

A180

A590

A174

A595

A66

A66

A64

A63A56

A55

A49

A40

A40

A46

A46

A47 A47

A12

A11

A11

A12

A12

A13

A21

A23A36

A31

A35A30A30

A30A38

A36

A27

A27

A20

A14A14

A45

A43

A34

A34

A14

A14

A46

A50

A52

A38

A38

A42

A69A19

A19

A1

A1

A1

A1

A1

A1

A1

A2

A5

A5

A5

A5

A5

A3

A421

A120A120

A249

A404

A303

A303

A419

A417

A259

A259

A428

A1(M)

A1(M)

A1(M)

A1(M)

A3(M)

M180

London

BirminghamBirmingham

ManchesterManchesterLiverpool

Bristol

PrestonPreston

CarlisleCarlisle

Newcastle upon TyneNewcastle upon Tyne

SunderlandSunderland

MiddlesbroughMiddlesbrough

SheffieldSheffield

Stoke-on-TrentStoke-on-Trent

LeicesterLeicester

DerbyDerbyNottinghamNottingham

PeterboroughPeterborough

Southend-on-SeaSouthend-on-Sea

FolkestoneFolkestone

BrightonBrightonPortsmouthPortsmouth

YeovilYeovil

TorquayTorquay

PlymouthPlymouth

ExeterExeter

CrawleyCrawley

CambridgeCambridge

MiltonKeynesMilton

Keynes

CoventryCoventry

GloucesterGloucester

WorcesterWorcester

OxfordOxford

SwindonSwindon

ReadingReading

LincolnLincoln

NorwichNorwich

IpswichIpswich

LeedsLeeds

YorkYork

Kingston upon HullKingston upon Hull

GrimsbyGrimsby

1

23

45

67

8

9

1011

12

13

1415

16

17

18

19

20

21

22

23

24

25

26

APPENDIcES

50

SmartMotorways

APPENDIcES

51

Smart Motorway Scheme Smart Motorway Description

1 M1Junctions32-35A M1:J32(M18interchange)toJ35a(A616):UpgradingtoSmartMotorwayincludinghardshoulderrunning.

2 M1Junctions39-42 M1:J39(DenbyDale)toJ42(M62interchange):UpgradingtoSmartMotorwayincludinghardshoulderrunning.

3 M62Junctions20-25SmartMotorwaysacrossthePennines,fromRochdaletoBrighouse.LinkstwoexistingSmartMotorwaysectionstocreateacontinuoussmartroutefromLeedstoManchester.

4M60Junction8toM62Junction20:SmartMotorway

M60:J8toM62J20:UpgradingtoSmartMotorwaybetweenJ8andJ18ontheM60,plusSmartMotorwayswithalllanerunningontheM62fromJ18-20.

5 M6Junctions21A-26M6:J21a(M62Croftinterchange)toJ26(Wigan):UpgradingtoSmartMotorwayincludinghardshoulderrunning;thislinkstotheSmartMotorwayschemeontheM62J10-12totheeast.

6 M62Junctions10-12M62:J10(M6Croftinterchange)andJ12(M60Wintoninterchange):UpgradingtoSmartMotorwayincludinghardshoulderrunning;thislinkswiththeM60SmartMotorwayschemestotheeastandM6schemestothewest.

7 M60Junctions24-27andJ1-4

M60:J24(M67Dentoninterchange)toJ27(A560)andJ1(Stockport)toJ4(M56):UpgradingthesoutheasternquadrantoftheM60toSmartMotorwayincludinghardshoulderrunningonthecontiguoussectionfromJ24toJ4.

8 M56Junctions6-8

M56:J6(ManchesterAirport)toJ8(A556):UpgradingtoSmartMotorwayincludinghardshoulderrunning;togetherwithimprovementstotheA556,M6J19andM6SmartMotorwaythisformspartofacomprehensiveupgradetoManchester'ssouthernaccess.

9 M6Junctions16-19M6:J16(A500)toJ19(A556):UpgradingtoSmartMotorwayincludinghardshoulderrunning;alongwithotherimprovementstotheM6andM1thisformsthetopendofthe"smartspine"linkingLondonandthenorthwest.

10 M53Junctions5-11 M53:J(A41)toJ11(M56Stoakinterchange):UpgradingtoSmartMotorwayincludinghardshoulderrunning.

11 M1Junctions28-31M1:J28(Mansfield)toJ32(Sheffield):UpgradingtoSmartMotorwayincludinghardshoulderrunning;togetherwithexistingimprovementstothesouth,thiscreatesaSmartMotorwaylinkbetweenDerby,NottinghamandSheffield.

12 M6Junctions10a-13 M6:J10a(M54)toJ13(Stafford):UpgradingtoSmartMotorwayincludinghardshoulderrunning.

13 M1Junctions13-19

M1:J13(MiltonKeynessouth)toJ19(CatthorpeInterchangewithM6/A14):UpgradingtoSmartMotorway,includinghardshoulderrunning;alongwithotherimprovementsthisisanimportantpartofthe"smartspine"linkingLondonandthenorthwest.

14 M1Junctions23a-25

M1:J24(A453,EastMidlandsAirport)andJ25(A52betweenNottinghamandDerby):UpgradingtoSmartMotorway,includinghardshoulderrunning.

M1:J23a(A42)toJ24(A453,EastMidlandsAirport):UpgradingtoSmartMotorwayincludinghardshoulderrunning,tolinkwithpreviouslyannouncedSmartMotorwayschemeontheM1J24toJ25.

15 M6Junctions13-15M6:J13(Staffordsouth)toJ15(Stokesouth):UpgradingtoSmartMotorwayincludinghardshoulderrunning.Alongwithotherimprovements,thisisanimportantlinkinthe"smartspine"linkingLondonandthenorthwest.

SmartMotorways

APPENDIcES

52

Smart Motorway Scheme Smart Motorway Description

16 M6Junctions2-4M6:J2(M69interchange)toJ4(M42interchange):UpgradingtoSmartMotorwayincludinghardshoulderrunning.Alongwithotherimprovementsthisispartofthe"smartspine"linkingLondonandthenorthwest.

17 M5Junctions4a-6 M5:J4a(M42interchange)toJ6(Worcester):UpgradingtoSmartMotorwayincludinghardshoulderrunning.

18 M40/M42interchangeSmartMotorways

M40/M42interchange:UpgradingtoSmartMotorwayfromJ16oftheM40andfromJ3toJ3aoftheM42includingtheintroductionofall-lanerunningtotheexistingSmartMotorwaysectionbetweenJ3andJ3aoftheM42.

19 A1(M)Junctions6-8SmartMotorway

A1(M):J6(Welwynnorth)toJ8(Hitchin):UpgradingtoSmartMotorwayincludingwideningoftwolanesectiontodualthreelaneandhardshoulderrunning.

20 M3Junctions2-4a M3:J2(M25interchange)toJ4a(A327Farnborough):UpgradingtheM3toSmartMotorwayincludinghardshoulderrunning.

21 M4Junctions3-12 M4:J3(Uxbridge)toJ12(Readingwest):UpgradingtoSmartMotorway,linkingReadingtoHeathrow.

22 M20Junctions3-5 M20:J3(M26interchange)toJ5(Maidstone):UpgradingtoSmartMotorwayincludinghardshoulderrunning.

23 M23Junctions8-10 M23:J8(M25interchange)toJ10(Crawley):UpgradingtoSmartMotorway,improvingconnectionstoGatwickAirport.

24 M3Junctions9-14 M3:J9(Winchester/A34interchange)toJ14(M27interchange):UpgradingtoSmartMotorway,linkingwiththeSmartMotorwayschemeontheM27.

25 M27Junctions4-11 M27:J4(M3interchange)toJ11(Fareham):UpgradingtoSmartMotorway,linkingwiththeSmartMotorwayschemeontheM3.

26 M25Junctions10-16

M25:J10(A3)toJ16(M40interchange):UpgradingSmartMotorwayandsubstantialwideningofJ11(Chertsey);thisprovidesforfourlanerunningthroughjunctionsontheM25betweenJ10andJ16leadingtofivelaneSmartMotorway.

SmartMotorwayscontinued

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...Better journeys on better roads

HIGHWAYS ENGLAND 5 Year Strategy Business Plan 2015-2020. S140550.