For Troubleshooting about the Error HIPS not detected on AT&T Global Network Client

Please Follow the Troubleshooting steps belowRight Click on the Mcafee Icon from the System Tray

open Host Intrusion Protection under Manage Features

Click on Task and Click on Unlock Interface. Enter the !att-g0ld! Password to unlock the console

Uncheck Enable Host IPS under IPS Policy

Click on Help and on Troubleshooting

Check The Option, Show product in Add/Remove Programs list

\If the Above steps are not followed, we will not be able to see McAfee Hips under Programs and Features to uninstall the Program

Now go to Control Panel Programs and Features

Uninstall Mcafee Host Intrusion Protection, Restart the computer once the program is uninstalled.

Now initiate the download of McAfee HIPS from the FTP

ftp://135.65.55.25/HIPS/mip0804w.exe and Save this to the computer as the File Size is 150 MB

Install the Setup file mip0804w.exe

Restart the computer once the installation is completed.

Try connecting to AT&T Global Network Client and issue would be resolved.If there is an error for Anti-Virus not updated while connecting to AT&T Global Network Client Please Follow the Below Troubleshooting steps

Install ePO agent on the computer from softwarestore.sbc.com

Right Click on McAfee icon from the system tray

Open McAfee Agent Status Monitor

Click on Enforce Policies

Please wait till status column has, Next Policy enforcement in 60 minutes

Restart the computer

Right Click on McAfee icon from the system tray

Select Update Security

Wait for the Update to finish

Restart the computer. The issue would be fixed.