hispanic marketing thru a spanish speaking call center
TRANSCRIPT
Hispanic Marketing Thru a
Spanish Speaking Call
Center
www.Callzilla.net
1-855-255-9552
As a growing company
owner in the US wanting
to target Hispanic
consumers, when should
you consider working
with or building your
own Spanish call center?
www.Callzilla.net
Well, if at any given point
your goal is marketing to
a non-retail environment
or if you have a small to
medium sized business,
then it should not be
within your interest to
have an in-house contact
center.
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So what can you do?
Outsourcing can be
the best and cost-
effective solution for
your company's
expansion.
www.Callzilla.net
The cost structure is much too
complex and disadvantageous to set
up from the beginning.
Do you want to focus on
Hispanics? If so, does your
contact center already
have experience dealing
with them?
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Factors to Consider When
Choosing a Spanish Speaking Call
Center
- If not, they might not
have a broad range of
experience in the Spanish
speaking market compared
to a company that is
focused on the Latino
market. www.Callzilla.net
- Does the call center look at
Hispanics as the main priority of
their business or only as an 'extra'?
The aim of a great contact
center is to execute goals.
- This goes hand in hand
with the correct evaluation,
quality assurance and
performance checks. www.Callzilla.net
Good Hispanic Call Center vs A
Great Hispanic Customer Care
Center
- Constant training is
given to customer
service
representatives and
agents to be able to
keep them up to date
and maintain
efficiency without
compromising quality.
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Outsourcing to a Spanish
telemarketing call center will
help add, retain and even
save customers. Most of all, it
will keep your clients loyal to
your brand, product or
service which is more
revenue than cost.
www.Callzilla.net
If you need to jumpstart
your Hispanic customer care
campaign, choose Callzilla ---
the trusted Hispanic focused
contact center by most US
companies.
www.Callzilla.net
Visit their website to download their
complementary Call Center Report and
get a free quote at www.Callzilla.net.
Call 1-855-255-9552