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Project Management Processes

Each process is characterized by its inputs, the tools and techniques and the resulting outputs

There are two types of processes:

Project management processes: - the project flow throughout its life cycle - the tools and techniques involved in applying the skills and capabilities as described in the Knowledge Areas

Product-oriented processes - defined by the project life cycle (from concept, delivery, growth, maturity, and end of life) - varies by application area as well as the phase of the product life cycle

The PMBOK® Guide

A process is a set of interrelated actions and activities performed to create a product, service, or result

Project Management ProcessesPMBOK® Guide:

Describes the purposes of the processes

Describes the integration between processes action taken in one process may affect other processes

PMI Processes:

Can be applied globally & across industry groups

Should not always be applied uniformly

Are integrativeschedule

scope budget

Project Management ProcessesAre grouped into 5 categories known as Project Management Process Groups

Initiating Process Group: Processes performed to define a new project or phase

Planning Process Group: The processes required to establish the scope of the project, refine objectives, and define the course of action

Executing Process Group: The processes performed to complete the work to satisfy the project specifications

Monitoring and Controlling Process Group: The processes required to track, review, and regulate the progress & performance of the project

Closing Process Group: Processes performed to finalize the activities across all Process Groups

Project Management Process Interactions

Project management processes overlap and interact in ways that are not detailed in the PMBOK® Guide

The application of processes is iterative and many processes are repeated during the project

50 ©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition

3 - PROJECT MANAGEMENT PROCESSES

3.1 Common Project Management Process Interactions

The project management processes are presented as discrete elements with well-defined interfaces. However, in practice they overlap and interact in ways that are not completely detailed in this document. Most experienced project management practitioners recognize there is more than one way to manage a project. The required Process Groups and their processes are guides for applying appropriate project management knowledge and skills during the project. The application of the project management processes is iterative, and many processes are repeated during the project.

The integrative nature of project management requires the Monitoring and Controlling Process Group to interact with the other Process Groups, as shown in Figure 3-1. Monitoring and Controlling processes occur at the same time as processes contained within other Process Groups. Thus, the Monitoring and Controlling Process is pictured as a “background” Process Group for the other four Process Groups shown in Figure 3-1.

Monitoring &Controlling Processes

Planning Processes

InitiatingProcesses

ClosingProcesses

Exit Phase/End project

Enter Phase/Start project

ExecutingProcesses

Figure 3-1. Project Management Process Groups

Licensed To: Maureen MacDonald PMI MemberID: 2720945This copy is a PMI Member benefit, not for distribution, sale, or reproduction.

Project Management Process InteractionsProcess Groups are seldom either discrete or one-time events; they are overlapping activities that occur throughout the project

The output of one process generally becomes an input to another process or is a deliverable

51©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition

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Project Management Process Groups are linked by the outputs which are produced. The Process Groups are seldom either discrete or one-time events; they are overlapping activities that occur throughout the project. The output of one process generally becomes an input to another process or is a deliverable of the project, subproject, or project phase. Deliverables at the subproject or project level may be called incremental deliverables. The Planning Process Group provides the Executing Process Group with the project management plan and project documents, and, as the project progresses, it often creates updates to the project management plan and the project documents. Figure 3-2 illustrates how the Process Groups interact and shows the level of overlap at various times. If the project is divided into phases, the Process Groups interact within each phase.

PlanningProcess Group

InitiatingProcess Group

ExecutingProcess Group

Monitoringand ControllingProcess Group

Closing Process Group

Start Finish

TIME

Level ofProcessInteraction

Figure 3-2. Process Groups Interact in a Phase or Project

An example of this interaction is the exit of a design phase, which requires sponsor acceptance of the design document. Once it is available, the design document provides the product description for the Planning and Executing Process Groups in one or more subsequent phases. When a project is divided into phases, the Process Groups are used, as appropriate, to effectively drive the project to completion in a controlled manner. In multiphase projects, processes are repeated within each phase until the criteria for phase completion have been satisfied. Additional information on project organization, life cycles, and project phases is provided in Section 2.


Initiating Process GroupPurpose:

To set the vision of the project

Define the initial scope

Commit initial financial resources

Select project manager

Identify stakeholders

Create the Project Charter (PMBOK assumes that business case assessment, approval, and funding are external to the project)

Involving sponsors, customers and other stakeholders in the initiation phase: - creates a shared understanding of the success criteria - improves deliverable acceptance and customer satisfaction.

Planning Process GroupDefines the processes needed to establish the total scope of the project, and then refine the project objectives and develop the action plan

Develop the project management plan

Develop the project documents needed to carry out the project (scope, time, cost, quality, communications, human resources, risks, procurement, and stakeholder engagement)

Planning is iterative - as more project information or characteristics are gathered and understood, additional planning will likely be required (progressive elaboration)

Executing Process GroupThe processes performed to complete the work defined in the project management plan

Involves:

Coordinating people and resources

Managing stakeholder expectations

The of results project execution may require plan updates and re-baselining - for example: changes to schedule, resource productivity and availability and risk

Monitoring and Controlling Process GroupThe processes required to track and review the progress and performance of the project against the project management plan and the project baselines

Identify any areas in which changes to the plan are required (and initiate the changes)

Continuous monitoring provides the project team insight into the health of the project and identifies any areas requiring additional attention

Closing Process GroupThe processes performed to conclude all activities across all Project Management Process Groups

To formally complete the project, phase or contractual obligations

Obtain acceptance by the customer or sponsor to formally close the project or phase

Can also formally establish the premature closure of the project (aborted or canceled projects)

Close out procurement activities & terminate of all relevant agreements

Perform team members’ assessments and release project resources

Project Information

Work performance data: The raw observations and measurements identified during project activitiesExamples: reported work completed, quality and technical performance measures, start and finish dates of schedule activities, number of change requests, number of defects, actual costs and actual durations

Work performance information: The analyzed performance dataExamples: status of deliverables, status of change requests and estimate to complete forecasts

Work performance reports: status reports, memos, justifications, information notes, recommendations and updates

61©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition

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Table 3-1. Project Management Process Group and Knowledge Area Mapping

4. Project Integration Management

5. Project Scope Management

6. Project Time Management

7. Project Cost Management

8. Project Quality Management

9. Project Human Resource Management

10. Project Communications Management

11. Project Risk Management

12. Project Procurement Management

13. Project Stakeholder Management

Project Management Process Groups

Knowledge Areas Initiating Process

Group

Closing Process

Group

Monitoring and Controlling Process Group

Executing Process

Group

Planning Process Group

4.1 Develop Project Charter

13.1 Identify Stakeholders

4.2 Develop Project Management Plan

5.1 Plan Scope Management5.2 Collect Requirements5.3 Define Scope5.4 Create WBS

6.1 Plan Schedule Management6.2 Define Activities6.3 Sequence Activities6.4 Estimate Activity Resources6.5 Estimate Activity Durations6.6 Develop Schedule

7.1 Plan Cost Management7.2 Estimate Costs7.3 Determine Budget

8.1 Plan Quality Management

9.1 Plan Human Resource Management

10.1 Plan Communications Management

11.1 Plan Risk Management11.2 Identify Risks11.3 Perform Qualitative Risk Analysis11.4 Perform Quantitative Risk Analysis11.5 Plan Risk Responses

12.1 Plan Procurement Management

13.2 Plan Stakeholder Management

4.3 Direct and Manage Project Work

8.2 Perform Quality Assurance

9.2 Acquire Project Team9.3 Develop Project Team9.4 Manage Project Team

10.2 Manage Communications

12.2 Conduct Procurements

13.3 Manage Stakeholder Engagement

4.4 Monitor and Control Project Work4.5 Perform Integrated Change Control

5.5 Validate Scope5.6 Control Scope

6.7 Control Schedule

7.4 Control Costs

8.3 Control Quality

10.3 Control Communications

11.6 Control Risks

12.3 Control Procurements

13.4 Control Stakeholder Engagement

4.6 Close Project or Phase

12.4 Close Procurements


Process Groups & Knowledge Areas

The Knowledge AreasA Knowledge Area represents a complete set of concepts, terms and activities that make up an area of specialization

Provides a detailed description of the process inputs and outputs along with an explanation of the tools and techniques used to produce an outcome

The Knowledge Areas are:

Project Integration ManagementProject Scope ManagementProject Time ManagementProject Cost ManagementProject Quality ManagementProject Human Resource Management

Project Communications ManagementProject Risk ManagementProject Procurement ManagementProject Stakeholder Management

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