holding aces – a practical model for jump starting new product teams

Holding ACEsAN ACCOUNTABILITY FRAMEWORK

TO HELP YOU DELIVER THE NEW

Primed

Associates, LLC

Andrew Marshall [Drew]Principal

INNOVATION MEANS INTRODUCING CHANGE

INTO INHERENTLY STABLE SYSTEMS

INNOVATION REQUIRES A PERSISTENT FOCUSON VALUE CREATION

OBJECTIVES

•

Share some thought starters on the challenges of managing accountabilities in innovation

•

Explore the value of trust in productive relationships and how to build it

•

Understanding the power of social networks

•

Identify the keys to motivation

•

Review goal‐based accountability

•

Consider ACEs™

WHAT KEEPS YOU UP AT NIGHT?

ALBERT EINSTEIN PHYSICIST PHILOSOPHER PATENT CLERK

No problem can be solved from the same level of consciousness that created it.

HOW DO YOU HOLD PEOPLE TO ACCOUNT FOR THEIR ACTIONS?

NOT ALLPATHS ARE FRUITFUL

ANONYMOUS PROLIFIC & MOST QUOTED AUTHOR OF ALL TIME

Without trust there is nothing.

au∙ton∙o∙my noun

\o ̇‐`tä‐nə‐mē\

Definition

1: the quality or state of being self‐governing;

especially : the right of self‐government

2: self‐directed freedom and especially moral independence

mas∙tery noun

\mas‐t(ə‐)rē\

Definition

1:

the authority of a master :

dominion

2:

the upper hand in a contest or competition :

superiority,

ascendancy

pur∙pose noun \pər‐pəs\

Definition

1: something set up as an object or end to be attained :

intention

2: resolution, determination

A QUICK EXERCISE

Answer the following questions with a score of 0‐10

Where 0 = None & 10 = Most

1.

How much autonomy do you have over time?

2.

How much autonomy do you have over your tasks?

3.

How much autonomy do you have over your team?

4.

How much autonomy do you have over your technique?

Copyright © Primed Associates, LLC. 2011

>28 = positive autonomy<28 = negative autonomy


ANAÏS NIN 20TH

CENTURY AUTHOR PHILOSOPHER

We don’t see the world the way it is.

We see the world the way we are.

RELATIONSHIPSMATTER

? ? ? ? ? ? ? ?

ORGANIZATION CHART TYRANNY

ORGANIZATIONSARE NOT THEIR

CHARTS

PUTTING THE FUN IN FUNCTIONS

OR IS THATDYSFUNCTION?

RETHINKORGANIZATIONS

DOING SOMETHING NEW?

You must:

•

elevate the level of trust within the team or organization,

•

make your expectations visible,

•

tie

commitments to those expectations,

•

share the responsibility to hold each other accountable.

How do we get there from here?

WHAT DO ACE’s REPRESENT?

•

The foundation of all effective ACE transactions is the establishment and

maintenance of trust. •

The sum of all ACEs ‘held’

by two people, a

group or multiple groups is a measure of their: –

intent (what are we trying to achieve?),

–

focus (who is doing what?), –

productivity (what are we achieving?) and,

–

capacity (what else might we achieve?).

MARQUIS DE VAUVENARGUES A MODERN STOIC , WRITER & MORALIST

The greatest achievement of the human spirit is to live up to one’s opportunities and make the most of one’s resources.

TRUST GROWS OVER TIME

GEORGE MACDONALD AUTHOR, POET, PHILOSOPHER & MINISTER

To be trusted is a greater compliment than being loved.

EXPECTATIONSA clear statement of expectations

includes parameters of performance including time, cost

and any additional features or functionality required.


COMMITMENTA clear commitment to act

requires acknowledgement of the performance parameters

and the raising of any potential concerns.


ACCOUNTABILITYThe mutual acknowledgment of

the performance considerations and the acceptance constitutes

the establishment shared of accountability which will be jointly managed over time.


ANOTHER QUICK EXERCISE

1.

How do you set expectations?2.

How do you confirm your expectations are

understood?3.

How do you recognize commitments?

4.

How do you assess commitments over time?5.

How do you manage accountability?

How you answer these questions speaks volumes about your effectiveness.


HORACE ROMAN LYRIC POET

By mutual confidence and mutual aid ‐

great deeds are done, and

great discoveries made

NARRATIONENGAGEMENT

INTERACTION

COMMUNITY

SIR WINSTON CHURCHILL PRIME MINISTER OF GREAT BRITAIN, LIKED A DRINK

Although prepared for martyrdom, I preferred that it be postponed.

SIR WINSTON CHURCHILL PRIME MINISTER OF GREAT BRITAIN, LIKED A DRINK

Every day you may make progress. Every step may be fruitful. Yet there will

stretch out before you an ever‐ lengthening, ever‐ascending, ever‐

improving path. You know you will never get to the end of the journey. But this, so far from discouraging, only adds to the

joy and glory of the climb.

WHAT QUESTIONS DO YOU HAVE?

Twitter:@[email protected]: 609-613-3975

Primed

Associates, LLC

Andrew Marshall [Drew]Principal


holding aces – a practical model for jump starting new product teams

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