holiday parks management magazine issue 18 may/june

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Holiday Parks Management The Ultimate Suppliers Guide for Holiday Parks, Caravan Parks and Campsites www.HolidayParksManagement.com Telephone: 01432 263219 May 2015 • Issue 18

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Holiday Parks Management issue 18 This issue has some great features and News, The World Of Park & Leisure Homes are bringing their show to Stoneleigh for another year. The preview is inside. The Summit Lodges lets our readers know what they have been up to in the industry! Park News brings the latest news from the World Of Holiday Parks. Long Term Vs Short Term Energy Contracts - Adam Beckett gives us the inside information on Energy providers. Why choose a redemption machine for your Holiday Park? Find out why they are a great fit. A great 2nd stage preview from the NEW Glamping Show. There is some great news to follow on this show to keep abrest of whats happening on http://www.theglampingshow.com. The show is Sponsored by Holiday Parks Management. Everything you need to know about Auto Enrollment.

TRANSCRIPT

Page 1: Holiday Parks Management Magazine Issue 18 May/June

Holiday Parks Management

The Ultimate Suppliers Guide for Holiday Parks, Caravan Parks and Campsites

www.HolidayParksManagement.com

Telephone: 01432 263219

May 2015 • Issue 18

Page 2: Holiday Parks Management Magazine Issue 18 May/June
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www. holidayparksmanagement.com 00www. holidayparksmanagement.com 3

Published by: Maggie Media Ltd, 2 Withypool, Hereford HR2 7PW UK t: 01432 263219 w: www.holidayparksmanagement.com

Editor: Nina Blanchard t: 01432 263219 e: [email protected] Advertisements: Nicki Fisher t: 07739532158 e: [email protected]

Design: Dean Coulter, Design on Tap www.designontap.co.uk Subscriptions: Register Free at www.holidayparksmanagement.com or e: [email protected]

Holiday Parks Management magazine is free and is published four times a year.

© Maggie Media Ltd 2015. No part of this publication may be reproduced nor stored in a retrieval system by any means without the prior permission of the publisher.

What’s in this issue?04 Holiday Parks Management

joins BH&HPAWe are immensely proud to announce that

Maggie Media, publisher of Holiday Parks

Management has been accepted as an

associate member of the British Holiday &

Home Parks Association.

06 World of Park and Leisure Homes returns

The World of Park & Leisure Homes Show

returns to Stoneleigh Park, Warwickshire

from June 12-14, with a trade preview day

on the 11th.

08 The Summit Lodge is hitting the heights

For nearly 60 years Pathfinder Homes has

been a leading manufacturer of luxurious

residential park homes and innovative

holiday lodges.

11 Park NewsThe latest news and products from the

world of Holiday Parks.

14 Long term vs short term energy contracts

With oil prices dropping we have seen lower

energy prices. Should you fix long term or short

term energy contracts for your holiday park?

16 The great redeemerRedemption machines and holiday parks are

actually the perfect combination. Should you

consider making the investment?

26 The Glamping Show - Stoneleigh Park Warwickshire 24th-25th September 2015

A preview of this exciting new show,

highlighting all that is best in the Glamping

world.

30 Auto Enroment Pension - What does that mean to your business?We look at those areas of concern and or

regulation that follow on from this latest UK

government legislation.

32 Directory Listings

Welcome to theMay issue ofHoliday ParksManagement.

Time seems topass so quicklybetween issuesand we have alot to tell you!

Firstly, we are very pleased to welcomeour new member of staff Nicki Fisherwho is now the HPM Sales Manager(pictured). I haveknown Nicki formany years and sheis a real pleasure towork with as I amsure you willdiscover. Hopefullyyou will get tospeak with her ormeet her at theupcoming shows.

We are also thrilled to announce that weare now associate members of BH&HPA.This is a fantastic organization that doesso much for the holiday park sector andwe are very honored to be a part of it.

May’s issue is jam packed with companynews and product information andincludes some fantastic articles from ourcontributors, or written by editor StephNorbury. There is also an update on theGlamping Show, which is going to be a“must” for anyone looking to diversify oradd to their parks.

I hope you enjoy it and find it useful

Nina

Holiday Parks

Management

Next issue features include:� The Glamping Show

� Coin Operated Kiddie Rides

� Child Safety

� Landscape and outdoor improvements

� Pool and Spas

Proud Member ofthe Association

Page 4: Holiday Parks Management Magazine Issue 18 May/June

00 www. holidayparksmanagement.com4 www. holidayparksmanagement.com

Holiday Parks

ManagementHoliday Parks

Management

Holiday Parks ManagementHoliday Parks Management

If you are reading this then you must already have signed up toreceive HPM yourself. How ever, if you would like yourmanagers or other members of your team to receive themonthly newsletters and quarterly magazine then you can signup as many as you like FREE OF CHARGE.

register for your subscription for free at:www.holidayparksmanagement.com

If you are a supplier to the Holiday Parks sector of any kind ofproduct or service then we would like to offer you a free 3 monthPremium listing

If you have a company or product announcement for the parkoperators or even better still a special discount or offer then sendit to us now and we will include it on the Website and in the nextHPM newsletter – FREE OF CHARGE.

FREE 3 MONTH PREMIUM LISTING

Free listingavailable Free subscription

To claim your free listing, Email: [email protected] Telephone: Nicki Fisher on 07739 532158/01432 353325

If you operate a campsite, caravan park, holiday park or groupof parks we can offer you a free listing on Campsite FinderOnline. No hidden charges or strings attached, just a simple wayto extend your marketing campaign absolutely FREE OF CHARGE

Contact the Campsite Finder Online TeamEmail: [email protected] or Telephone: Michelle or Mandy on 01432 263219 or 07799430327

Campsite

Finder OnlineCampsite

Finder Online

“I have been an immense fan of Britishholidays all my life and dedicated camper foras long as I remember. This was the motivationfor me to launch my first website CampsiteFinder Online and subsequently to publishHoliday Parks Management,” says NinaBlanchard, MD and founder of Maggie Media.

“The objective was always to play some smallpart in the industry making it easier forcampers to find the sites and parks theywanted and to help the operators of thoseparks to find the information and suppliersthat they need to run these busy andcomplicated businesses.”

Holiday Parks

Management joins BH&HPAjoins BH&HPA

We are immensely proud to announce that Maggie Media, publisher of Holiday Parks Managementhas been accepted as an associate member of theBritish Holiday & Home Parks Association.

Proud Member ofthe Association

Page 5: Holiday Parks Management Magazine Issue 18 May/June

joins BH&HPAjoins BH&HPA

Page 6: Holiday Parks Management Magazine Issue 18 May/June

There will be free entry and free parking atthis, the UK’s leading show for leisure lodges,which will open daily at 10am.

With over 50 Leisure & Park Homes to viewfrom most of the UK’s major manufacturersset in the stunning grounds of StoneleighPark, close to Kenilworth Castle & RoyalLeamington Spa, the show will be an eventnot to be missed.

Visitors can also pick up new ideas for homedecoration and style and sample the homecooked food available from the Farmers Fayre

In addition, a collection of park operatorswith sites right across the country, hundredsin total, will be present at the show. Thesewill range from individual, family-owned

parks to well-established national chains likeHoseasons, The Dream Lodge Group, SharedEscapes to name but a few. They will adviseon availability, where to find suitable plots,how much site fees will cost, what sort ofamenities there are nearby as well as on siteand other information. Just Lodges, RightChoice Park & Leisure Homes & Quick MoveProperties will also be on hand to offer theirguidance and expertise.

Also exhibiting at the fair will be Stoneleigh,the specialist company that can advise onfinance, insurance and the law, as well assuch practical matters as installing extrainsulation, refurbishment, redecorating,adding a garage or decking, even installing ahot tub! See www.parkhomeandleisure.co.ukfor a full list of exhibitors.

00 www. holidayparksmanagement.com6 www. holidayparksmanagement.com

The World of Park & Leisure Homes Show returns toStoneleigh Park, Warwickshire from June 12-14,with a trade preview day on the 11th.

Open to the Public from Friday, 12thto Sunday 14th June 2015 (TradePreview Day Thursday 11th June) –Show opens each day 10am

Dates: Friday to Sunday, June 12-14(trade day June 11)Times: 10am – 5pm except Sunday10am-4pmVenue: Stoneleigh Park, WarwickshireLocation: between Kenilworth andLeamington SpaAdmission: freeParking: freeDogs: welcome but must be kept on aleadShowguide: free Sat-nav: the postcode is CV8 2LG

More information: 01789 491451 orwww.parkhomeandleisure.co.uk

World of Park and Leisure HomesWorld of Park and Leisure Homesreturnsreturns

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Get Your Message AcrossGet Your Message AcrossPoster display signs can be a powerful promotional tool to make yourcustomers aware of the products or services in your holiday park.Advertising signage should be highly visible and the information shouldbe quick and easy to change too.

The new Advocate™ Poster Display Sign from Glasdon is an extremelyrobust; easy to use unit that is manufactured from tough, corrosionresistant Durapol® material, which requires minimal maintenance. Witha large display area of 40 x 30 inches (1016mmx 762mm) Advocate maximises visual impact,providing a cost-effective way of advertising.Magnets offer a strong all round fixing, securingthe poster in position.

Advocate is very stable and easy to position andmove. Its two-piece design allows for simpleself-assembly for ease of transportation andstorage before use. Available as a single ordouble-sided display sign or a wall mounteddisplay sign to suit your requirements.

Advocate has been tested to hurricane force! Itwithstood speeds of up to 82mph and remainedin position and undamaged.

For more information visit www.glasdon.com

Page 8: Holiday Parks Management Magazine Issue 18 May/June

00 www. holidayparksmanagement.com8 www. holidayparksmanagement.com

For nearly 60 years Pathfinder Homes has been aleading manufacturer of luxurious residential parkhomes and innovative holiday lodges that bringground-breaking concepts to the industry resulting inthe company winning ‘Lodge of the Year’ two yearsin a row, 2013 and 2014.

The Summit Lodgeis Hitting the Heights

Page 9: Holiday Parks Management Magazine Issue 18 May/June

Now Pathfinder is tipped to follow thisincredible success with its latest lodge calledThe Summit, which was first unveiled at TheIdeal Home Show in Olympia this Spring.

Pathfinder Homes once again collaboratedwith the Dream Lodge Group on the creationof The Summit, having successfully workedtogether in the past - notably on La BelleMaison, which won the Ultimate Lodge of theYear Award in 2013.

The Summit was the only timber-framedholiday lodge at the exhibition, and what aground-breaking design it was! Simon Moir,Dream Lodge Group’s Managing Directorcame up with the concept after a luxuriousskiing break in the Alps and the Pathfinderteam turned it into a reality.

With a largely natural palette of coloursenhanced by accents of scarlet, the décor ofthe lodge takes its inspiration from the greatoutdoors, with Himalayan and Tibetaninfluences. The result is one of comfort andopulence combined, which has the wowfactor, while ensuring families will feel rightat home.

The exterior of the Summit is finishednaturally, with cedar cladding, dark greyframes and perfectly square glass panes,which all cohesively creates a snugenvironment. Inside, Pathfinder’s team ofinterior designers have created a large openplan living area and an attractivesitting/dining room featuring a curvedtelevision with media surround sound systemresting on bespoke fitted units and fireplace.A feature wall in real stone cladding isparticularly spectacular.

Just behind the living space is the sociableopen kitchen with hanging extractor, fulloven and ceramic induction hob withintegrated dishwasher, microwave, winecooler and racks. The worktops are Corian asis the bar, which creates a cozy socializingspot, illuminated by four hanging pendantlamps. The dining area has a large bespokedining table and matching chairs wherealtogether ten people could be seated.There are 3 luxurious bedrooms, two withgorgeous en suite bathrooms featuring bluestone marble basins and under-floor heating.There is also a snug den with bespokebunkbeds and built in TV. There is a furtherseparate toilet and basin for guests in the hall.

“We put so much thought and attention todetail into every lodge we create,” Mike Wills, Pathfinder MD told Holiday ParksManagement Magazine at The Ideal HomeShow. “We work at least a year ahead andwe source every element carefully to ensurethat we create an environment that is bothinspirational but comfortable and hard-wearing. With The Summit, we have choseninteresting textures such as stone, fur throwsand natural wood to create a décor thatworks well all year round and which could bepersonalized to suit individual tastes.”

Dream Lodge Group offer the Summit as afantastic investment opportunity for investorslooking for a guaranteed 8% per annum forthe first 3 years from the lodge. Funded by

their superb holiday group, Dream LodgeGroup are able to present a sound return oninvestment with the incredible demand forholidays. They may struggle to allow holidaytime for you!

Pathfinder Homes and The Dream LodgeGroup will together be presenting TheSummit again at the Grand Designs LiveShow, which takes place in May at Excel.

www. holidayparksmanagement.com 00www. holidayparksmanagement.com 9

Mike Wills, Pathfinder MD

Melissa Porter at the grand unveiling

Page 10: Holiday Parks Management Magazine Issue 18 May/June
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Devitt believe in providing you with afirst-class customer service, allocatinga dedicated Account Manager whowill be there to assist with your policyfrom the initial quote, any mid-termadjustments and claims, all the way to your renewal. Your AccountManager will be able to tailor a bespoke policy that matches yourbusiness requirements.

With over 40 years’ experience handling commercial insurance, our Caravan and Park Home Operator insurance can cover Holiday,Residential, Park Home, Caravan and Camping sites and non-standardbuildings, with fantastic key benefits such as; buildings cover,business interruption and public and employers liability cover.

Get a quote today by calling our friendly commercial team on 0845 300 4868.

When purchasing your Caravan andPark Home Operator Insurancethrough Devitt, you can be safe inthe knowledge that your business iscovered at Lloyd’s.

CaravanPark Home

and

Operator Insurance

Park News

Lake District Caravan Park findsPods are Perfect for friendsSuper-luxury pods on a Lake District caravan park are proving ahit with people who want to take a break with their friends –but keep their own space.

Skelwith Fold says its new Hideaway pods have been warmlywelcomed by holiday home owners wanting to share theirexperiences with another couple, but not the same roof.

Until this year, it was only possible to stay on the 130-acreAmbleside park if you owned one of its 300 caravan holidayhomes, or came with a touring caravan or motorhome.

For 2015, however, Skelwith Fold has created a small settlementof Hideaway pods in a quiet forest glade which can he hired bycouples for three-night breaks.

Each features a comfortable double bed, shower and loo, kitchenzone with microwave, oven and fridge, TV, and lounge-cum-dining space.

Measuring 14ft x 10ft, the pods also boast large picturewindows, and folding fully-glazed doors leading onto a timberdecking area with a pull-out sunshade.

Skelwith Fold director Henry Wild said the Hideaways proved animmediate success – but that, surprisingly, a large number ofbookings were being made by holiday home owners:

"We discovered that a many owners had long wanted to invite acouple of their friends of family to join them on a stay, but wereless keen on compromising their privacy," said Henry.

"The pods are a perfect solution because the two parties canshare their daytimes and evenings together, but then go theirown separate ways at bed-time.”

There is more information about the park and its pods atwww.skelwith.com

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12 www. holidayparksmanagement.com

continued

Massive Refurbishment at Port Haverigg

A £1.2 Million refurbishment programmeis taking place at one of Wyldecrest’ssoon-to-be flagship Holiday Parks atMarina Village, Port Haverigg.

Plans include new tarmac roadsthroughout the entire site, drives for allplots, new plot bases and also a brandnew play area. All of this is to improve,

not only the quality of the entire park, but also toaccommodate a new development phase. New “premium”plots will be perfectly merged with our 197 current caravansand lodges, offering stunning views of the watersports andfishing lake.

“I’m completely delighted with this improvement programme”,says Alfie Best. “We are working to increase our holiday makersquality of life, but also moving forward, to offer even morepeople the chance of spending true quality time with friendsand family at this stunning park, in this amazing location, whichis full of potential”, adds the Wyldecrest Parks’ Chairman.

Wyldrecrest Parks is also breathing life back in to Port HaveriggMarina Village, by developing the unique facilities offered bythis park located near the picturesque town of Millom,surrounded by sandy beaches and amazing landscapes. Thisincludes revamping the “Watersports and Marina”, which offersa wide range of watersports ativities with fully accreditedinstructors, one-to-one tuition and equipment hire.

The lake has recently hosted The UK WakeboardingChampionships and is popular with water skiers from beginnerto professional level. Sports fans may have seen documentariesabout the Port Haverigg Watersports Team, featured on Channel4 and The Extreme Channel on SKY TV.

From October of this year, newGovernment legislation will mean thatholiday park owners and other landlordswill be required by law to install workingsmoke and carbon monoxide alarms.

It is believed that the move could helpprevent up to 26 deaths and 670 injuries ayear.

England's 46 fire and rescue authorities are

expected to support private landlords intheir own areas to meet their newresponsibilities with the provision of freealarms, with grant funding fromgovernment.

The Building & Engineering ServicesAssociation (B&ES) welcomes thisdevelopment as a positive step towardsmaking tenanted households safer. MarkOakes, Head of Specialist Group Services at

B&ES, said: "We welcome this newlegislation as it will mean landlords willhave to install smoke alarms on eachstorey of their property and carbonmonoxide alarms in the rooms consideredmost at risk from high levels of carbonmonoxide and to check the alarms are inworking order at the start of any newtenancy.

"We especially applaud the inclusion ofcarbon monoxide alarms in the legislation;the vast majority of landlords offer a goodservice and have installed smoke alarms intheir properties but the same cannot besaid of carbon monoxide alarms.”

Smoke Alarms to become law

Park News Ullswater familyscoops topholiday awardFamily and staff at Park FootCaravan and Camping Park nearPooley Bridge in Cumbria arecelebrating after gaining a top national accolade in the annual AAholiday awards.

The park, on the shores of Ullswater, was named as the overallwinner in the "Holiday Centre of the Year" category of the honours,beating more than 3000 other parks in Britain to the title.

Park Foot has been in the Allen family's ownership for over 60 years,and is today one of Cumbria's largest and most successful holidayproviders.

At the helm of the business is Jimmy Allen and his daughters BarbaraAllen and Fiona Bell along with Fiona's husband Malcolm.

Originally a farm, Park Foot first started welcoming campers in theearly 1950s. Soon the park began to expand by also offering holidaycaravans to rent and buy as well as camping and touring pitches.Now it has around 130 luxury caravan holiday homes spreadthroughout the 40-acre grounds, and 400 pitches for campers and theowners of touring caravan and motorhomes.

Speaking on behalf of the family, Barbara Allen said that Park Foot'snew AA award celebrates not just the park, but also the 20 full-timestaff and 30 seasonal workers which the business employs insummer:

"Standards of customer service are an important criteria for theseawards, so our team at Park Foot can take a major share of the creditfor this achievement," said Barbara.

"We hope the publicity it generates will also benefit other localtourism businesses by putting the spotlight on North Cumbria and allthe amazing holiday experiences it can offer," she added.

Page 13: Holiday Parks Management Magazine Issue 18 May/June

Yet it is easy to save significant amountsof water, often with very low costsolutions. The trick is to understand wherethe building is using water efficiently, andwhere it is wasting water; after that themost cost effective solutions can beidentified and implemented.The CentreFor Alternative Technology is offering twocourses free of charge to companies basedin the following authorities: the Isle ofAnglesey, Conwy, Denbighshire, Gwynedd,Ceredigion, Pembrokeshire,

Carmarthenshire, Swansea, Neath PortTalbot, Bridgend, Rhondda Cynon Taff,Merthyr Tydfil, Blaenau Gwent, Caerphillyand Torfaen.

The first course is: Implementing a WaterEfficiency Strategy and this takes place on 2June in Bangor, North West Wales orAberystwyth on 11 June from 9-5.30pm.

The second course is: Designing andDelivering a Water Efficiency Strategy. Thistakes place on 9 June at Machynlleth from9-5:30pm

Course details:� Reduce commercial water bills with free

water efficiency training� Benchmarking water use� Smart behaviour change solutions� Cost-effective, modern, technological

solutions

These courses are FREE, but are subject tothe EU eligibility criteria. For more detailsplease contact Steph Robinson on 01654704952 or [email protected]

If you have over 10 staff who would like toattend the training we can deliver thetraining at your site, on a date of yourchoosing before the end of July.

www. holidayparksmanagement.com 00www. holidayparksmanagement.com 13

FREE EU Funded Water Efficiency Training

Many buildings arewasting vast quantities ofwater every year andthere is a monetary costas well as anenvironmental cost to thisexcessive water use.

for

Wessex ‘Super’ LodgeWessex ‘Super’ Lodge

West Wales

Wessex exhibited alongside the Waterside Group at The Elite Luxury Brand Show in May.Positioned alongside jets, helicopters, supercars and a host of luxury brands, the WatersideGroup’s, Elite ‘Super’ Lodge, was described by show organisers as “a star attraction”.

The Elite Show, which aptly took place at Rizon Jet, Biggin Hill Airport, is London’s mostexclusive jet-set lifestyle event. With over 100 luxury lifestyle brands featured: fromaviation where visitors could experience hands-on a wide selection of corporate andprivate aircraft; to marine where premium brand powerboats and luxury yachts were ondisplay; to a supercar showcase of the finest luxury and classic cars, The Elite certainlydidn’t disappoint those who visited.

Designed exclusively for the Waterside Group’s prestigious Osmington development inDorset, the Elite luxury lodge, a perfect example of Wessex quality, craftsmanship andunique style was a true showstopper. As the only exhibit of it’s kind on display, The Elitelodge brought a new dimension to the show, presenting new possibilities to the discerningaudience.

The idea of specifying a unique luxury lodge, to individual requirements and taste, seemedto be a whole new concept to those who viewed the lodge and one with huge appeal.

Peter Berwick, Sales Director commented: “ We’ve had a fantastic couple of days at TheElite Luxury Brand Show. The success of this lodge is testimony to the hard work anddedication of the whole team at Wessex from the meticulous and creative sales anddesign teams involved in the specification and design, to the skilled craftsmen who madethis ‘Super’ lodge become a reality.”

was a star attraction at Elite show

Page 14: Holiday Parks Management Magazine Issue 18 May/June

Long term vs short term

energy contracts

for UK holiday parks

With oil pricesdropping we haveseen lower energyprices - but howdoes thisrelationship reallywork and shouldyou fix long term orshort term energycontracts for yourholiday park?For the answer Iturned to RichardKing, newlyappointed Head ofExternal Sales atPower Solutions UKbased in Chester, abusiness I have along associationwith.

Previously Richardhas worked for overtwelve years as apower and gastrader on thewholesale energymarkets in bothLondon and Europe,working forInternational Power,GDF Suez and ESBInternational. He isa member of theChartered Instituteof Securities andInvestment.

00 www. holidayparksmanagement.com14 www.holidayparksmanagement.com

by Adam BeckettLeisure Park Energy

Page 15: Holiday Parks Management Magazine Issue 18 May/June

How do you see the energy marketsdeveloping in 2015?

Wholesale power prices have beenparticularly volatile in the last 6 monthsdriven primarily by dramatically falling oilprices. From a high of $115 in June 2014 theprice of a barrel of Brent crude fell to a 6 yearlow of $47 in early January this year, causedby an oversupplied market due to theincreased supply of new shale oil productionin North America. However we have seen arecent stabilisation in oil prices around the$60 mark, which represents the breakevencost for most of the new supplies on the oilmarket. A recent cut in the production ofnatural gas from the giant Groningen gasfield in the Netherlands also caused a rise ingas prices across Europe in February, andthere have also been recent supply issues inthe Norwegian sector of the North Sea.

How does the political situation in Ukraineeffect UK energy prices?

The potential for supply disruption toEuropean energy markets remains a very realthreat while the conflict continues in EasternUkraine as Russia remains the single mostimport exporter of oil and gas into Europe.Last year Russia supplied 34% of all EU oilimports and nearly 40% of natural gasimports, with a large proportion utilisingpipelines through neighbouring transitcountries such as Ukraine. Russia has usedthe threat of oil and gas supply interruptionsto further its political goals in the past, andposes a very real upside risk to energy prices.Additional geopolitical tensions in oil and gasexporting countries such as Libya, Nigeria andIraq as well as the ISIS insurgency in theMiddle East all add to the threat ofdisruptions to energy supplies and pricevolatility as well.

What about the outlook for the globaleconomy?

The Eurozone has reported slightly positiveeconomic growth of 0.3% in the last quarterof 2014, supported mainly by strong growthof 0.7% in both Germany and Spain. As loweroil prices and falling exchange rates feedtheir way into the economy expect furthersigns of recovery across Europe, with theincrease in economic activity driving an

increase in demand for energy products. TheUS economy continues its recent solid growthwith a 2% rise in Q4 2014 although this ismitigated somewhat by slower economicgrowth in China caused by high levels of debtand serviceability. Elsewhere in Asia demandfrom Japan for natural gas products looks setto fall with the planned restart of some ofthe country’s nuclear power stations whichhave remained dormant since the Fukushimaaccident of 2010, with the result thatadditional supplies of LNG will becomeavailable on the global market.

What about the impact of green subsidieson UK energy bills?

While the direction of the wholesale marketsis highly significant, the fact is that thewholesale price makes up less than half ofthe total bill charged to the end consumer ofgas and electricity in the UK. Operating costsand margin will vary between each of thedifferent supply companies, but an increasingaspect of all energy bills is the pass throughcost of the various subsidies and green leviesplaced on energy bills to encourage the useof renewable forms of energy as well assupporting social protection schemes. Forexample the rate of carbon tax imposed ongenerators will nearly double from April 2015and there are further increases planned forthe Climate Change Levy imposed on

business’ energy bills, although there areexemptions from CCL for certain industries.

What do you recommend for energybuyers looking to secure their gas andelectricity contracts?

Due to the recent falls in energy contractscurrent energy prices represent good valuefor money for customers looking to takeadvantage of long term energy deals asrecent wholesale price movements indicatean upward trend from a 6 year low throughthe increased economic growth prospects inEurope and North America. This is coupledwith the potential for price spikes driven bygeopolitical conflict in Eastern Europe and theMiddle East, and the possible for additionalgreen levies to be passed on to endconsumers following the UK General Electionin May.

By locking into long term fixed deals using adedicated energy broker, customers cansecure the lowest possible energy pricesagainst these medium term threats, as wellas protecting themselves from exposure toroll over or out of contract rates at the end ofthe current deals from their current supplier.

For more information please go to:http://leisureparkenergy.com

www. holidayparksmanagement.com 00www.holidayparksmanagement.com 15

Q and A with Richard King, Head of External Sales at Power Solutions

$160

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$0

2000 2005 2010 2015

Daily

Monthly

Oil price rise graph

Page 16: Holiday Parks Management Magazine Issue 18 May/June

Redemption machines and holiday parks areactually the perfect combination. Whereasvideo games may be suitable for older kidsand young adults, redemption will attract thewhole family from toddler through tograndparent and has the added bonus ofgiving something back to the player in theform of tickets that can be exchanged for aprize.

“A holiday park will likely have guests of allages whereas an average FEC may expectpredominantly younger visitors. If theweather turns bad and there’s no where elseto go you want a good mix of games to keepall ages engaged all day long,” says MattBland from The United Distributing Company(UDC).

00www. holidayparksmanagement.com

16

Redemption has grown hugely in amusementarcades in the UK in the last 10 years. It requires adifferent approach to regular amusement machineoperation and as a result, some holiday parks have

been reluctant to make the investment. However, as Steph Norbury discovers,

the rewards can make it more than worth it.

RedeemerThe Great

Squirt A Gator fromInstance Automatics

www. holidayparksmanagement.com

Page 17: Holiday Parks Management Magazine Issue 18 May/June

“Holiday parks need to appeal to their visitors24hrs a day. They need to have a bit ofeverything to appeal to a range of differenttypes of people, to keep them on sitethroughout the day and evening. This is theirholiday, they've spent all year saving up forit, so it has got to be an extra specialexperience in every way. It is a fine balance,”says Ian Eason of Instance Automatics.

“Redemption has grown massively over thepast year and it is ideal for holiday parks inthat winnings in the form of points ortickets are then used at the redemptioncounter instead of being taken off the site,”he adds.

As a result, a successful redemptionoperation within an arcade or a holidaypark is dependent also on the quality of theprizes themselves, which must be displayedin a way that is enticing – if the operatorwants to maximise returns.

As Justin Burke, General Manager/Sales atSega Amusements Europe points out, “Aredemption counter must be treated like aretail opportunity in order to entice theplayer. More holiday parks are realizing thatoffering redemption can increase the dwelltime. It offers family fun and this increasesloyalty for customers. Some of the smallerparks are now seeing that redemption isworth the investment, in both time andlabour,” he adds.

If this sounds like hard work, fear not, asmany of the leading suppliers ofredemption games, such as Sega, alsosupply prizes and have the expertise to beable to suggest the best mix of machines

as well as the best range of prizes to choose. Another such company is Bandai NamcoAmusement Ltd, whose prize division cansupply everything from sweets costing a fewpence to licensed plush from the latestblockbuster movies such as Home and Seanthe Sheep and even reasonably priced buthighly desirable electronics.

The company’s Darrell Simmonds advises,“Make sure you have a wide range of prizesto encourage repeat visits throughout theholiday. This should include a variety of low-end confectionary so that little ones whoonly play a couple of machines with theirparents get to walk away with a treat.”The end result is not only happy holiday-makers but also good revenues for the parkitself. Darrell has seen more redemptionmachines in holiday parks than fruitmachines in recent years.

Another time and stress saver for holidayparks operating redemption machines, is amanagement system that not onlyautomatically counts the tickets via ‘ticketeating’ machines but can also manage thestock of prizes and be linked into card loyaltysystems which can even do away with theneed for holiday parks to deal with cash intheir arcades.

Leading supplier Electrocoin has recentlysupplied two ticket eating and point of salesystems into holiday parks.

The company’s Kevin Weir explains, “Theycouldn’t cope with the volume of businessand needed the best, fastest, quickest mostreliable ticket eaters and also the POSterminals to be able to serve customersquickly and more effectively (therefore moreprofitably) because customers don’t like tostand in long queues on their last day toredeem their tickets!”

Redemption games themselves come in allshapes and prizes but tend to involve theplayer having to complete a seeminglysimple task in order to win as many tickets aspossible. Of course, it is never quite as easyas it appears to hit the jackpot – either byhitting, stomping, stopping the light orspinning the wheel but thanks to the fun thatis to be had and the tickets that everyonewalks away with, everyone is happy to haveanother go!

Pushers, the mainstay of the seaside arcade,are also now a valuable part of theredemption mix. “As of today, our bestperforming machines are our new innovativepushers on ticket payout such as the loveable

0017

UDC Ticket Station

Down the Clown from Sega

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Minions pusher and the Jurassic Parkpushers,” says Chris Clifton of Harry LevyAmusements, which also supplies other typesof redemption machines.

“It is very important to have a good mix ofmachine types to keep the playersinterested,” says John Brennan from BandaiNamco. Their current range includes electromechanical machines such as Sink the Shipfrom Namco. In this game, players use ajoystick to control a helicopter, which dropsballs onto the ships in the playfield. However,the company also distributes some high techgames from partner companies such asJennison Games whose latest model OceanPearl, uses black screen technology to greateffect in innovative, fast gameplay. Also from

Jennison is a whacker game called CitrusFruits that actually dispenses the aroma oforanges, limes and lemons when hit!

Another trend in the redemption sphere isgames based on leading phone and iPadapps. Bandai Namco distributes Candy Crush –which is known the world over, as one of themost addictive mobile games. Meanwhile,Sega Amusements has two other incrediblypopular games in redemption format Plantsvs Zombies, and Doodle Jump (the companyalso has the licensed plush characters toaccompany these games, which make for agreat themed redemption area).

Harry Levy Amusements is seeing greatsuccess with Flappy Birds “It has grabbedplayers by storm and is massively exceedingour expectations, whether it be because ofthe mass popularity of the game already, orthe simple but addictive gameplay, this game

is dominating sites everywhere,”says Chris Clifton.

If you are starting from scratchwith your redemption mix thenrather than invest in 100%brand new games UDCrecommends that you select a

good mix of high qualityrefurbished games along withthe ‘must have’ new games toprovide variety and an improvedreturn on investment.

“In our opinion redemption is theonly sector actively growing. Aslong as the park is large enoughto be able to operate a numberof different machines andaccommodate a prize shop thereis no reason not to embraceredemption games,” concludesthe company’s Matt Bland.

More advice from the experts:� Go all in, not half hearted.Put great machines in, the top

earners, the most reliable onesand make sure there is a ticketmanagement system in place tomaximise the profits andcustomer experienceKevin Weir Electrocoin

� Invest in games where theearnings will pay for their

machines within 18 months. Buymachines that have software for the

UK market as we are quite different fromthe USA market. Go for quality too, both thecabinets, software and the mechanisms, thelast thing a park wants in the main seasonis a machine sat doing nothing - it not onlymeans there is no money coming in, but itdoesn't look good in the venue eitherIan Eason, Instance Automatics

� At the redemption counter, customersneed to see a good variety of prizes to bewon to entice them to ‘save for bigger andbetter prizes’ this will keep them coming backDarrell Simmonds Bandai Namco

� My advice would be to get a goodproduct mix and the same for prizes. This isa retailing opportunity and get it right andyou will see additional cashbox. It is allabout the player experienceJustin Burke, Sega Amusements Europe

� Manually counting tickets is a waste ofyour time and money, invest in a reliableticket counting machine such as the TicketStation. Protect yourself against customersusing tickets from other arcades by havingyour own bespoke redemption tickets printed.It provides space for your logo/branding andalso a security barcode which the TicketStation will read and authenticateMatt Bland, UDC.

00www. holidayparksmanagement.com

18

eContinued

Candy Crush from BandaiNamco Amusement Ltd

Galileo Ticket Eaterfrom Electrocoin

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Recently, the range has proved invaluable toMoortown Golf Club in Leeds which has acourse surrounded by woodland that hasseen an ingress of tree growth over those100 years. In order to re-promote theheather and the heathland grass areas of thecourse a programme of tree removal is inprogress, scheduled to last for at least thenext three years.

Good woodland management is essential forany Golf Course as trees encroaching beyondthe wooded areas change the characteristics

of the soil. In addition, the falling leaves addto the detriment of what you are trying topromote. Kevin Fox, Deputy Course Manager,and his team have slowly been reducing thewoodland around the course using Carltonstump grinders.

“People have asked me,” says Kevin, “whywe don’t just dig the stumps out of theground after felling the trees. Obviously onceyou get through the initial visible stump,there is still a lot more going on underneaththat has to come out – sometimes over 5 to 6

times the dimensions of the tree! It wouldtake a lot of work to get this out and not onlycause a great disturbance to the site, but alsoleave a load of material to remove.”

Over his 28 years at Moortown Kevin has hadexperience with other brands of stumpgrinders and says “they’re all very hardwork”, however since coming across theCarlton range that’s changed. “With theirhydraulic systems and remote control,” hesays, “they make the job much easier andquicker. I regularly hire the SP7015TRXmodel but have also had the SP5014TRX. Thebenefits of these self-propelled tracked unitsis that you can literally take them just aboutanywhere. There is some pretty unevenground on the course, unstable terrain, butwith the tracks you can take them anywhere.Whilst I regularly hire the larger 7015 model,the 5014 is still man enough.”

For holiday parks looking foreffective woodlandmanagement, help is at handfrom Orange Plant and theirrange of Carlton Stump grinders.

Stump Grinding Stump Grinding Need Not behard work

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Currently offer 8 beautifully located parksthroughout the UK, covering Devon, Cornwall,Cambridgeshire, Berkshire, Essex, Norfolk,Suffolk and East Sussex.The lodges arebeautifully tucked away within the park andoffer open plan living with unrivalled luxury,to view them visit:www.thedreamlodgegroup.co.uk andwww.dreamlodgeholidays.co.uk

The three vehicles are made up of acustomised TXT fitted with a rear cargo box,and two TXT 4 seat vehicles.

Norfolk Park required a utility vehicle forevery day, lightweight deliveries around the

park and also vehicles for moving staff andguests around the park in a comfortable andefficient manner helping to make theirholiday experience even more relaxing andstress free.

Tri-County Golf Cars have over 15 years’experience in supplying vehicles to theholiday park sector and are main dealers forE-Z-GO and Cushman vehicles.

Offering new, fully refurbished or pre-ownedvehicles in a variety of electric, petrol anddiesel power, Tri-County Golf Carsunderstands both the requirements and theafter sales back up of the holiday park sector.

Tri-County Golf Cars offers a scheduledservice contract or full maintenance contractsfor your vehicles to ensure reliability andfixed operating costs.

Due to the success of the vehicles operating atNorfolk Park, The Dream Lodge Group areadding more vehicles to their other seven parksthroughout the country during 2015, inassociation with Tri-County Golf Cars and E-Z-GO.

To see how Tri-County Golf Cars can help withyour goods and people movements aroundyour park visit www.tricountygolfcars.co.ukor contact them on 01233 [email protected]

supply three new vehicles to

The Dream Lodge GroupThe Dream Lodge Group has been a familyrun business for 50 years and is one of theUK’s leading luxury park operators

Tri-County Golf Cars Tri-County Golf Cars

This gets you either a 48” [22HP]or 52” [24HP] ride-on Zero-Turnmower with all the features youwould expect from SCAG’sprofessional high output mowers.The machines have a strong,tubular steel frame constructionwith a fabricated and welded deck,hydro transaxles, ground speed upto 7mph and a 3-year/500 hour[non-commercial use] warranty.

As regards the machine in use, theoperating position is excellent, dueto a combination of comfortablehigh-back seat with lumbarsupport and adjustable heightoperating levers.

As well as being comfortablypositioned, the operator has notrouble changing the deck cuttingheight from the driving seat – from35mm to 155mm in 6mmincrements.

And whoever looks after themachine will appreciate the low

maintenance design features, suchas minimal greasepoints, extra-lowmaintenance drive spindlebearings and the self-adjusting beltsystem to ensure proper alignmentand longer belt life.

As ever – the proof of any suchmachine is customer reaction.Well, we can help you with that.So far, in the machine’s first seasonwe have had more than oneexperience of them being snappedup immediately from theirdemonstrations.

The Liberty Z is well worth a look –for high-end domestic, to aprofessional standard.

Machines are available fordemonstration through the STMdealership network. To find your nearest dealer ring01789 488450, email [email protected] or look at our website www.st-mach.com

To tap into anadditionalmarket in thegrasscuttingworld, SCAG hasintroduced the“LIBERTY Z”Zero-Turn ride-on mower,featuring all thetraditional andenviable SCAGreliability,aimed at thehigh-enddomestic user...and it’savailable forunder£5000+VAT

STM Announces Newfrom SCAG

21www. holidayparksmanagement.com

High-end, Domestic Ride-On MowerHigh-end, Domestic Ride-On Mower

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The Club Car Carryall 1500 Club Car Carryall 1500

23www. holidayparksmanagement.com

Diesel VehicleDiesel Vehicle

A diesel utility vehicle, the Carryall 1500, previouslyknown as the Carryall 295, is a high performance, 4wheel drive vehicle that gives you more traction whenyou need it the most.

The Carryall 1500 can carry up to 544kg and has amaximum speed of 40kph.

You can choose from the standard option, includecanopy top and screen or even a glass door cab.

Bradshaw has a range of vehicles that are ideal forholiday parks and resorts. Whether you want peoplemovers or utility vehicles, Bradshaw exclusively useClub Car vehicles for reliability and rock solidengineering that will not let you down.Vehicles come in electric and petrol and we offerleasing or rental options to keep within your operatingbudgets.

If you would like to speak to a member of theBradshaw team please call 01780 782621 or [email protected]

The Club Car Carryall 1500Diesel is now available toview on Bradshaw’swebsite.

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Latest figures from API member companiesshow order values worth £46.2 million forthe first quarter of 2015 – a 6.7 per centincrease on the same quarter last year (£43.3million) and a 20 per cent increase on thelast quarter of 2014 (£38.3 million). Exportorder values were £1.6 million in Q1 2015, a38.5 per cent increase on the same quarterlast year (£1.1 million).

The installation of new outdoor facilities forhundreds of schools with no suitable spacefor sport and PE played a key role in thisupswing, funded by Sport England’s PrimarySpaces initiative. However budgets for publicplay provision remain constrained.

Despite evidence of the wide-rangingdevelopmental, physical, behavioural, socialand economic benefits of active play, theplay industries continue to report constrainedpublic sector budgets and a lack of politicalwill to tackle rising physical inactivity levelsamongst children and young people.

API Chair Michael Hoenigmann says: “SportEngland’s Primary Spaces funding willundoubtedly make a difference to children’saccess to school sport and PE but the numberof schools affected is marginal. Our widerconcern is the lack of recognition of the vitalrole of children’s play in education, healthand local government policy. The API’s fourasks to politicians campaigning in the GeneralElection (#APIasks4play) would result indirect improvements to children’s health andwell-being. In too many local authorities,

children’s play facilities are purchased likestaples or paper clips, without theinvolvement of child development experts ormeasurable outcomes for the communitiesthey serve. That is a national scandal.”

The API’s four asks for play are:1 Well-designed public play facilities,particularly in deprived communities2 Removal of play from local authorityprocurement processes 3 Extension of the scope and scale of SportEngland’s Primary Spaces funding programme4 A measurable outcome for physical literacyin schools, assessed by Ofsted

The API is the lead trade body within the UKplay sector and campaigns at the highestlevels for policy recognition for the valueof play.

World of Play is one of the leadingsuppliers of battery operated rides inthe UK, with many customers amongthe leisure and holiday parkindustries. The company has 45 yearsof experience in the sector and hasthe largest single source of pay toplay rides available anywhere.

Their long proven and exciting rangeof high earning battery-operatedMoto GP Bikes, F1 Racing Cars, Go-Karts, Bumper Cars and BumperBoats, are all twin-seat for carrying a‘Parent and Child’©, which can allsafely be used either indoors oroutdoors, without creating any air ornoise pollution. This is something,which mothers especially appreciate,when they are trying to get smallchildren to sleep early in the evening!

With low voltage and motive power,World of Play rides are safe, profitableand above all; “Family Fun forEveryone”. There is no need for anelectricity socket except for chargingthe rides and they can be set on free-

play for parties or promotions.

The new ‘FUNSIZE Mini Animal Rides’are the latest sensation from World ofRides for 2015, and each ride is fittedwith a seat sensor in order to ensurethat the child is safely seated, as wellas a front sensor to ensure that theride stops before it runs into anything!

The rides can be used by all childrenbetween the ages of three and 12years old, and as well as being ableto turn 360 degrees, the ride plays anursery rhyme whilst it is running,and LED lights are fitted all aroundthe base to both heighten the appeal,and also to allow the rides to beoperated under low lighting levels.

World of Rides also has a full range ofother rides, including three-seatcarousels, sand pit diggers as well asbumper boats and motor launches forponds and lakes!

These rides can all be viewed on thewebsite: www.worldofrides.com

Quarterly order valuesfor the UK play marketgrew by twenty percent in the first quarterof 2015, according tothe play industries’ leadtrade body, theAssociation of PlayIndustries (API).

Finding SpaceFinding Spaceto Play

FAMiLY FUN FAMiLY FUN for Everyone

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visit the first ever Glamping Showvisit the first ever Glamping Show1 In 2014, illuminating surveys were

carried out by Visit England and BarclaysBank revealing that UK ‘staycations’ and shortbreaks are on the increase, with annualexpenditure from domestic tourists projected togrow by 25% to over 1.8 billion by 2017.

2 Glamping has become the fastestgrowing holiday sector worldwide, with a

huge ongoing potential, particularly in the UK.Glamping Show supporter, Kate Morel ofQuality Unearthed, said, “Glamping is perfectlypoised to fill this growing need in the UKwhere people are looking for quirky holidaysthat don’t require them to start and end theirholiday at an airport.”

3 Morel went on to say: “A check of today’sinternet search analytics showed me that

in any one month in the UK there are onaverage 1 million Glamping related keywordsearches. This has been increasing year on yearand is still gaining momentum.”

4 Max McMurdo is our Guest Speaker andis looking forward to attending and

talking and taking questions, on Upcycling. Maxis an eco-designer and a co-presenter of ‘TheShed Of The Year’ on Channel 4’s AmazingSpaces with George Clarke. Max is keen toshow that “eco friendly products do not needto be made from mud and hemp, they can be

contemporary, stylish and desirable as well astaking the environment into consideration”.One of the Glamping Show’s exhibitors, MarkBurton has been shortlisted as a finalist for TheShed of The Year with his Pixie Cabin. Heappeared on the BBC recently and mentionedthe show!

5 Eco-friendly supplier, Dobulous Lifestyleswill be officially launching themselves at

the show and are passionate about what theydo. The Dobulous Plumegon (DeePee for short)is their first product and, named after itssegmented shape, represents a naturalalternative to temporary living. Showcasingtheir tough, environmentally friendly portablepod they claim the DeePee is a revolution intemporary accommodation. Made completelyfrom natural materials the DeePee pod hasfairy-tale good looks, so perfect for glampingsites but tough enough to deliver a survivalpod for accommodation in disaster hitcountries. Check them out for yourself at theShow.

6 Cool Camping will be unveiling a newbooking system at this year’s Show. The

Cool Camping team has spent years searchingthe UK for the very best camping and glampingsites in England, Scotland and Wales plus theynow also have a growing list in Europe. At CoolCamping you can discover the team’s most-loved campsites that favour the characterfulrather than the commercial. It was one of thefirst companies to promote Glamping in the UKand Europe

7 Exhibiting for the first time in the UK,Dutch tent company, Safaritenten offer

campsite owners tents that are as tough as a

00 www. holidayparksmanagement.com26 www. holidayparksmanagement.com

10 reasons why you MUST 10 reasons why you MUST

Max McMurdo

Page 27: Holiday Parks Management Magazine Issue 18 May/June

www. holidayparksmanagement.com 00www. holidayparksmanagement.com 27

safari tent but as luxurious as your own home.Safaritenten’s Outstanding® safari tents arewidely used and hugely popular throughoutEurope, so it won’t be long before you will seethem at campsites throughout the UKpromising a glamping experience that, as theSafaritenten team put it, ‘is a relaxingadventure’. Safaritenten’s Outstanding® safaritents have a lifespan of between 10 to 15years and with excellent after sales customerservice it is an investment well worth making.

8 Another first time exhibitor in the UK,Exclusive Tents delivers quality products

and unique designs, which will bedemonstrated at the Glamping Show whentheir luxurious Kingfisher Tent will be ondisplay for visitors to see and experience. Eachtent is carefully crafted to suit each of theirclients’ unique needs, which is why ExclusiveTents establish and maintain superior customerrelationships and continue to do so long afterthe project is complete. One of the company’smost famous clients is Richard Branson – theysupplied safari tents for the entrepreneur’sNecker Island. If you have an exclusiveglamping vision make sure you visit theExclusive Tents team who will be more thanhappy to assist you in making that vision areality.

9 Aimed at anyone with a bottom, familybusiness, Popaloo has a market that

extends way beyond glamping. However,glamping and festivals gave Popaloo an ideallaunch pad as the company sold 750 Popaloosin its first year, not just in the UK but in 17

other countries including New Zealand,Australia, America and Malaysia. In additionthe company has supplied just short of 20,000Popaloo bio degradable bags containing over atonne of ‘Poo Powder’. The reason forPopaloo’s popularity is due to its compactspace-saving size and ease of operation as ituses no chemicals or water, is very comfortableand can accommodate in excess of 175kg.Anyone can own a Popaloo, so there is neverany need to get caught short in the greatoutdoors. See for yourself at this year’s Show.

10 Based upon original Victorianprincipals, Ashton Shepherd Huts are

beautifully crafted huts made from traditionalmaterials and built by master craftsmen. AnAshton Shepherd Hut will give you a lavishoutdoor space that can be located anywhere;in a paddock or woodland or even in yourgarden or driveway. These charming Shepherdhuts offer a small piece of Victorian comfortthat provide extra room for an office, gardenroom or guest room, the possibilities areendless! Alternatively you can plumb in your

hut for further kitchen space or even anadditional bathroom. Visit Ashton ShepherdHuts at the show and make the most of youroutside space.

There couldn’t be a better time to get involved.If you are looking for expert advice on how toget your Glamping business off the ground oryou are looking for that perfect UK Glampingholiday and wanting to purchase that unusualcamping unit that will make you stand outfrom the crowd like a Tipi or Belle Tent thenmake sure the Glamping Show is in your diaryof events to attend in September

The Glamping Show takes place atStoneleigh Park from Thurs 24 to Sat 26September 2015 –www.theglampingshow.com

24th - 26th September 2015 Stoneleigh Park, Warwickshire

Page 28: Holiday Parks Management Magazine Issue 18 May/June

is an instant successis an instant success

There’s no doubt that for any business youneed passion and determination, but you alsoneed to learn new skills and have a very firmgrasp of what the camping community andyour specific consumer want and need, thenmake this the core of your work. Then youneed to think differently, be unique and gothat extra mile. The following are key factorsto think through in the development stage tohelp bring quick success to your business:

1 Make sure your idea solves a problemor addresses a need or desire.

2 Provide something worth talking aboutso customers talk about it, which brings

publicity benefits.

3 Draw on your own experiences anddesires, and those of your friends and

family, to polish your service.

4 Make sure what you offer is a little bitunique and different from your

competitors, even if that meansexperimenting with something new.

5 Study what your competitors do andlearn from their good and bad points.

6 Support your competitors and networkwith them, and ask of the same from

them… don’t be afraid of them.

7 Connect with your customers and putthem first… always.

8 Make sure your service is outstandingand above.

9 Ensure a great brand and websitesupports your business.

10 Promote, promote,promote.

11 Persevere withyour passion.

Sarah Riley is a consultant,trainer and independentglamping industry expertwith no affiliations with anyspecific companies orbrands. She is also thefounder the mostcomprehensive course forluxury camping and

glamping the outdoor industry has ever seen,to help give new businesses the launch padthey need to set up their ideas quickly andjump ahead of the competition. Inpartnership with Inspired Camping it hasbeen developed as an online course withexplanation videos and detailed informationto support learners through every step of theprocess, releasing some very profitable tradesecrets and helping new businesses to thrive.

Email: [email protected]: www.inspiredcamping.com -www.inspiredcourses.com

00 www. holidayparksmanagement.com28 www. holidayparksmanagement.com

11 ways to ensure your glamping business 11 ways to ensure your glamping business

So what exactly doyou need for a newcamping and glampingbusiness idea to work?

by Sarah Riley

Page 29: Holiday Parks Management Magazine Issue 18 May/June

Perfect timingPerfect timing

Exhibiting at

- crucial isn't it?- crucial isn't it?I've followed the worldwide and UK Glamping market keenly forsome years and been fortunate to work directly within the industryfor the last 4. During this time things have definitely notched up afew gears! So much so that Glamping is now the fastest growingholiday sector worldwide, with huge potential, particularly in the UK.

In 2014, surveys by Visit England and Barclays Bank revealed that UK'staycations' and short breaks are on the increase, with annualexpenditure from domestic tourists projected to grow by 25% to over1.8 billion by 2017. Along with a growing interest in quirky holidayshere in the UK, Glamping is perfectly poised to fulfil a growing need.I say 'need' rather than trend because I don't believe it is a trend,

Glamping is a unique experience that reconnects us with the naturalenvironment, and each other. It's much needed, and it's here to stay.A check of today's internet search analytics showed me that in the UKthere are on average around 1 million Glamping related keywordsearches - per month. This has been increasing year on year and isstill gaining momentum. I am not surprised, more of us are lookingfor things in life that are authentic and unique - how we spend ourprecious leisure time is no exception.

Over the last few years I've attended various events, conferences andexhibitions, but last year in particular the level of enquiries andinterest was impressive. Interest was not only from potential guests,but also land owners considering starting their own glamping sites.However, they all said the same thing - that advice about structures,planning, guest expectations and experience is thin on the groundand not surprisingly so, after all it is a relatively new industry. Thiswhy the Glamping Show, an event totally dedicated to this fledglingindustry is right on cue. It brings all the right people together in oneplace with related products, knowledge, expertise and experience justwhen people need it.

There couldn't be a better time to get involved, as far as theGlamping industry goes it is certainly time for us all to 'carpe diem' -see you there.

Kate Morel – Quality [email protected]

www. holidayparksmanagement.com 00www. holidayparksmanagement.com 29

Unique Miniature Holiday Homes forLuxury Glamping plus Wooden Gazebos and Wood Fired Hot Tubs

Unique Miniature Holiday Homes forLuxury Glamping plus Wooden Gazebos and Wood Fired Hot Tubs

www.tinywoodhomes.com 07774 933717www.tinywoodhomes.com 07774 933717

24th - 26th September 2015 Stoneleigh Park, Warwickshire

Page 30: Holiday Parks Management Magazine Issue 18 May/June

On the face of it most of us will think it’s justanother extra piece of work we already dofor the UK Gov PLC. Taken along withcollecting VAT, PAYE and now pensions it’senough for any employer (SME) to put offwhat we need to do to the very last minute.Or it could be an added benefit to both yourbusiness and those key employees or thoseyou wish to recruit in the future.

Saving or collecting assets for some futureevent or calamity has been a concept as wellas a structure that a lot of societies and theirbusiness communities have subscribed toparticularly since coinage and promissorynotes were accepted/invented. So we couldsay this latest scheme regulated by HMgovernment is just another extension tothese ideas. There are voluntary schemesaround such as “Credit Unions” and theoriginal concept of building societies allworked along with employers encouragingtheir workers to save in one form or another.

Now let’s look at where most of the SMEsare in relation to the workplace schemesWorkplace pension law now makes itcompulsory for all employers to havearranged and offer their workforce a savingscheme aimed at the retirement of each andevery qualifying worker in the UK. This isbacked up by an independent regulator whohave powers sufficient enough to close downa non-compliant business who fail to providea scheme.

Automatic enrolment into your workplacepension� By now you all should know your stagingdate. Have an nominated contact

� Know who in your workforce is eligible ornon-eligible job holders + entitled to join

� Your processes and software systemsshould be able to cope. Accountants advise

� Pension arrangements will need to bereviewed. This can be a tough task

� Communication with your staff isessential. “It is the employer’s duty toprovide the right information, to the rightindividual, at the right time.”

From your staging date/last day ofpostponement you’ll have to be ready� Need to assess ages and earnings of eachmember of staff on the last day of thepostponement period

At Registration� Account for everyone who worked for youon your staging date, how many staff wereauto enrolled, how many were already in theexisting pension’s scheme and what you didfor everyone else in your employment.

Enrolling your eligible jobholdersIt’s now time to ensure your scheme provideris ready to automatically enrol at the righttime – staging date/end of postponementperiod.� Have you agreed contribution rates anddue dates for payments of contributionsyou’re your scheme provider?� Confirm how scheme provider will handletax relief for staff.� Establish what data scheme providerneeds to create scheme membership.� Understand scheme provider requirementsfor opt outs and opt ins or joiners of scheme.

RegistrationRegistration is the legal requirement tosubmit information to the regulator abouthow you've complied with your employerduties. If you do not provide the informationrequired you may face enforcement actionand incur a fine.

Information like:� Details of the pension scheme you’veused for automatic enrolment.� And how many people you'veautomatically enrolled into it.

A complete auto-enrolment solutionAfter getting this far you’ll not be alone to be

searching for a provider with a completeautomatic enrolment solution. They’ll need toprovide a comprehensive range of supportincluding helping employer’s design,implement and run their automaticenrolment schemes.

Any service provider you engage will needexperience providing knowledge, expertiseand guidance for you and your employeeshelping them to achieve the best pensionprovision possible and to enjoy financialfreedom in their later years.

Set Up Costs akin to highway robbery!Just these last few months we haveexperienced clients asking for an unsecuredbusiness loan to cover the setup costs of theirbusiness scheme as quoted to them byvarious business advisors. The average totalsetup and implementation costs were no lessthan £10,000 with some reaching £20,000!With no offer of a payment plan due to thoseinvolved in delivering the various services.

We are true advocates of personal face-to-face advice provided by qualified, competentand experienced professionals with a feestructure designed to assist employers withtheir cash flow with a manageable agreedmonthly fee –with no upfront costs.

If you would like to receive our FREEfactsheet outlining, in detail, all youshould know about setting up yourscheme simply email us;[email protected] Or call 01202 979160.

Auto Enrolment PensionsAuto Enrolment Pensions

00 www. holidayparksmanagement.com30 www. holidayparksmanagement.com

This article is not meant to advise or sell youreasons to buy any particular scheme orrecommend that you immediately take out anyform of pension scheme. I will attempt to highlightthose areas of concern and or regulation that followon from this latest UK government legislation.

What does that meanto your business?What does that meanto your business? by Anthony Law

Page 31: Holiday Parks Management Magazine Issue 18 May/June

National Park & Holiday Homes ShowNational Park & Holiday Homes Show

With it’s own unique, understated andsophisticated style the Cranborne is abeautiful, traditional home withcontemporary overtones that work togetherto create a really special living environment.

The 52’ x 20’ model displayed, featured boldnew external features and a strong, perfectlybalanced presence. Dormers over deep boxbay windows frame an elegant compositedoor with beautiful stone effect windows toeither side. A recessed entrance then leadsinto a welcoming lobby area.

The spacious, ‘L’ shaped living spaceincorporates a lounge and dining area inwarm, natural tones of stone and oyster. Alsoin this model (although not included in all

floor plans), is a fully fitted study, providing aperfect tranquil space to concentrate.

In contrast to the rest of thehome, a contemporary,white, high gloss kitchenwith fully tiled Porcelanosafloor and polished Quartzwork surface provides highstyle and convenience. Thethoughtfully laid out kitchenincludes integrated Boschappliances, an Americanfridge-freezer, an under-mounted sink, a practicalutility area and there’s evena USB charger.

The soft natural colour pallet carries throughinto the bedrooms creating a wonderful lightand tranquil feel. And the luxury doesn’t stopthere, the bathroom and en-suite are bothfully tiled and the en-suite has a large, walk-in rain drench shower - pure indulgence!

If you’re looking for the perfect blend oftraditional with a contemporary twist, thenthe Cranborne is sure to be the home for you.

Wessex returns to

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Wessex was delighted to exhibit the Cranborne parkhome at The National Park & Holiday Homes Showin Newbury this month.

Page 32: Holiday Parks Management Magazine Issue 18 May/June

At Anytime Booking we work with manyparks around the UK to streamline thecheck-in process; the diversity ofreception facilities is fascinating. Fromoffering innovative welcome packs, touber-cool tent tags and basic self check-in systems(we’ve seen a piece of paper pegged to the gatepost witha highlighter pen!), there are so many differentapproaches to receiving guests.

T: 01326 574660 E: [email protected]

Alfresco Arch

The Touring Arc is aninnovative and highlypractical Glamping solutionfor UK campsites. The Touring Arc iscompletely mobile, built ona removable chassismaking moving site simpleand super quick. The Touring Arc providescomfortable Glamping accommodation for up to 8people and includes a covered porch area for cooking,extra accommodation, muddy boots etc.T: Mark 07860 250 212 E: [email protected]

00 www. holidayparksmanagement.com32 www. holidayparksmanagement.com

DIRECTORYHoliday Parks Management

1st Class [email protected]

AB [email protected]

Abacus PlaygroundsKENT [email protected]

Active Kids [email protected]

Admiral Play (TCL Group)[email protected]

Advanced Digital Security (ADS)SOMERSET [email protected]

AE Evans [email protected]

Air Seal Products [email protected]

Albion Canvas Co | Safari TentsSOMERSET [email protected]

Allett [email protected]

Andreas Stihl Ltdmaketing@stihil

Annesley GandonTHAXTED [email protected]

AOQI Inflatables LtdCHINA [email protected]

Approved Family Friendly Trust Mark [email protected]

Aquatic Solutions [email protected]

Arleigh Static Caravan SuppliesNATIONWIDE [email protected]

Artificial Grass Direct [email protected]

Aspen [email protected]

Avoncrop Amenity Products LimitedUK [email protected]

Almeira sells and supports clients with worldclass on-line booking and channel managementsolutions from STAAH. Our team has many years

of industry experience .

www.almeira.co.uk

We are exhibiting at

Booking Channel

Management

We are exhibiting at

The API is the lead trade body within the play sector representingthe interests of manufacturers, installers, designers anddistributors of both indoor and outdoor children's play

equipment and play area surfacing.

www.api-play.org

Page 33: Holiday Parks Management Magazine Issue 18 May/June

So they made it their mission to

a create company that was fun

and colourful and a little more

aimed towards the festival campers from which they drew their

inspiration, and Boutique Camping was born. They started lovingly

designing and manufacturing bell tents in different colours and patterns,

and then progressed into designing their own cool, colourful furnishings

to match.

Tel (0)20 3394 2986 Email : [email protected]

Website: www.boutiquecamping.com

We are exhibiting at

We are exhibiting at

Belfield Furnishings are one of Europe’s leadingmanufacturers to the leisure industries. Formed in2002, Belfield Furnishings manufacture, wholesaleand distribute upholstered furniture, soft furnishings,curtains, accessories, interiors and beds.Tel: 0115 907 1700Email: [email protected]: www.belfieldfurnishings.com

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DIRECTORYHoliday Parks Management

AVS FencingUK [email protected]

Back on [email protected]

BACTA Trade AssociationLONDON [email protected]

BAGMA [email protected]

BALI (British Association of Landscape Industries)[email protected]

BALPPA Trade AssociationLONDON [email protected]

Baron UK Ltd

Barton Grange [email protected]

BIGGA [email protected]

Bliss Web DesignGREATER MANCHESTER [email protected]

Blues Brothers Tribute ShowUK [email protected]

Brian James [email protected]

Broxap LtdSTAFFORDSHIRE [email protected]

Bulk LPG SupplyDERBYSHIRE [email protected]

Bushboard WashroomsNORTHAMPTONSHIRE [email protected]

Cabins and SpasASHTON UNDER LYNE [email protected]

Camping CabinsDERBYSHIRE [email protected]

Camping Pod SupplierEAST SUSSEX [email protected]

CED Stone [email protected]

Cedar Wood Hot [email protected]

Ashton Shepherd Huts is a high quality builderof traditional shepherd huts, based upon original

Victorian principles. We offer our clients abeautifully crafted hut, made from traditional

materials and built by craftsmen.

Tel: 01793 729381 or 07860 553667Email: [email protected]: www.ashtonshepherdhuts.co.uk

We are exhibiting at

The British Holiday & Home Parks Associationis the only organisation established exclusivelyto serve and represent the interests of the parks

industry in the UK.

www.bhhpa.org.uk

Page 34: Holiday Parks Management Magazine Issue 18 May/June

BOOKING AGENTSAre you suffering from empty pitches?

Do you have offers or discounts you

would like to promote? Would you like

to Receive the Park Operators Bi

Monthly Magazine free?

Why not join our increasing network of parks and sites that arehappy with our service Add your Holiday Park, Caravan Park orCampsite Free of charge or opt in to promote your park with apremium listing at a minimal cost.

T: 01432 263219 E: [email protected]

www.campsitefinderonline.com

CLEAR SKY SAFARI TENTSSpecialise in supplying the veryhighest quality safari tents at the

lowest possible cost. Our safari tents are manufactured toBritish standards, designed for year round usage with a lifeof up to 10 years and cost from as little as £2990 (exc VAT).

T: 0845 299 6484E: [email protected]

00 www. holidayparksmanagement.com34 www. holidayparksmanagement.com

DIRECTORYHoliday Parks Management

Childrens playhouses, childrens densWANDSWORTH [email protected] 0208 247 3700

ClearviewNATIONWIDE [email protected]

Clip N Play Systems ltdLANCASHIRE [email protected]

Clovelly Boats LtdBIDEFORD [email protected]

CMSUK [email protected]

Commercial WashroomsUK [email protected]

Contemporary Shepherd HutsWILTSHIRE [email protected]

Covanburn ContractsSOUTH LANARKSHIRE [email protected]

Cox ArchitecturalUK [email protected]

Coxs Yard Toilet AccessoriesGLOUCESTERSHIRE [email protected]

CPES (Caravan Park Electrical Services)LINCOLNSHIRE [email protected]

CPSUK [email protected] Results Marketing ServicesUK [email protected]

CTDP- Chemical Toilet Disposal PointUK [email protected]

We are exhibiting at

We are exhibiting at

Formed in 1907, the CLA is the membershiporganisation for owners of land, property and

business in rural England and Wales. Anyone whoowns rural land, no matter how much, will benefit

from joining the CLA.

www.cla.org.uk

The Cool Camping concept was born after travel writer Jonathan

Knight and friends spent an idyllic weekend camping in Caerfai

Farm campsite, South Wales in spring 2005

www.coolcamping.co.uk

We are exhibiting at

Caravan and Park HomEoPEraTor InsuranCE

We are proud to launch our newCaravan and Park Home OperatorInsurancescheme, committed to providing you with our bestpossible premium. With over 40 years’ experience handlingcommercial insurance, we’re here to offer friendly advice to helpyou get the best quote and support you with any claims.

Tel: 0845 3004868 Email : [email protected]

Website : www.devittinsurance.com/parkhome

Page 35: Holiday Parks Management Magazine Issue 18 May/June

DigiCard Systems Ltd – Pre-payment Card Meters DigiCardSystems Ltd is a world leader in the design andmanufacture of pre-payment, card-operated electricitymeters. With more than 30 years’ experience at theforefront of the industry, our metering products have become synonymous withaccuracy, reliability and ease of use. Our product range includes: card-operatedelectricity meters and rechargeable or disposable electricity cards.

T : 0845 230 4535 E : [email protected]

Connected Entertainment provides an easy

to use touch-screen entertainment system

called JigsawTM. JigsawTM is a uniquely

developed PC based

software product, hosting

best in class content: Music,

Karaoke, Bingo, Linked

Bingo, Games and In-venue

Advertising.

Entertainment Software Made Easy

T: 01482 467038 E: info@connectedentertainment.co.ukwww.connectedentertainment.co.uk

The Deepee is an eightsegmented, collapsible portablebuilding made from hemp, corkor balsa wood and a soya-based resin. Originally designedas a survival pod for extreme conditions it is a toughbut comfortable living or work space that can house upto five adults (in its standard design). Email: [email protected]: www.deepee.co.uk

We are exhibiting at

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DIRECTORYHoliday Parks Management

Cubicle CentreWEST YORKSHIRE [email protected]

Demon Power WashersDEVON [email protected]

DMMP [email protected]

Dura Sport LtdLEICESTERSHIRE [email protected]

Duralock Performance PVCu FencingOXFORDSHIRE [email protected]

Earth Anchors LimitedSURREY [email protected]

Eibe Play LtdSURREY [email protected]

Elite Cabaret ShowsGLASGOW [email protected]

Energy Cost ManagementLANCASHIRE [email protected]

Events Incorporated LtdBEDFORDSHIRE [email protected]

Fawns Recreational Services LtdHAMPSHIRE [email protected]

Fenland LeisureUK [email protected]

First Class EntertainmentsUK [email protected]

Etesia UK is a company thatspecialises in building high qualitygrass cutting machinery for both theprofessional and domestic market. Started in 1995 withonly one walk- behind and one ride-on machine Etesia UKhave grown rapidly and now offer a wide range ofproducts that include a variety of walk-behind, ride-onmowers and the awesome Attila range of brush cutters.T: 01295 680120 E: [email protected] www.etesia.co.uk

Energy Controls provide a fully managed meteringservice, from initial discussion and product evaluationto installation & training services that can be tailoredto meet your specific requirements. We also providesecure data hosting, as well as complete managementand aggregation of energy data for our customersfrom our specialist IT centre in Warwickshire.

T : 0845 230 4535 E : [email protected]

Page 36: Holiday Parks Management Magazine Issue 18 May/June

The Tiny House movement is gradually catching on in the UK. Moreand more people in Great Britain are looking to their gardens to

create a bit more livingspace or temporaryaccommodation. ThePixie Cabin has beenshortlisted for The ‘Shedof The Year’ whichappears on AmazingSpaces with GeorgeClarke

We are exhibiting at

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DIRECTORYHoliday Parks Management

FourSeasonsDEVON [email protected]

GaLaBauGERMANY [email protected]

Gamestec Leisure LimitedNOTTINGHAM [email protected]

Gas Cage Storage CagesWEST SUSSEX [email protected]

GEDNEY BULB COMPANYUK [email protected]

GeoPal SolutionsLONDON [email protected]

GIA Architecture and Interior DesignYORKSHIRE [email protected]

GL Jones PlaygroundsUK [email protected]

Glamping ArcsLINCOLNSHIRE [email protected]

Goodman Sparks Coin Operated Laundry MachinesNATIONWIDE [email protected]

Gravel Rings ( Ground Reinforcement)EAST SUSSEX [email protected]

Green Eco Luxury PodsLANCASHIRE [email protected]

Grillo Agrigarden Machinery LtdSTAFFORDSHIRE [email protected] Building [email protected]

HAGS SMPSURREY [email protected]

Heaton Products Ltd.DERBYSHIRE [email protected]

Heritage TimberUK [email protected]

HH EnvironmentalHEREFORDSHIRE [email protected]

Hippo LeisurePLYMOUTH [email protected]

Frontier Pitts can provide a complete range of services includingdesign, site surveys, manufacture, installation, civil and electricalservices, maintenance, spares, repair or refurbishment and fullproject management. Our products include manual equipment,automatic rising arm barriers,sliding gates, hinged gates,bi-folding speed gates, risingbollards, static bollards,pedestrian gates andturnstiles.

Frontier Pitts

T: 01293 422801 E: [email protected]

FENSYS – DECKING BOARDS UKmanufacturer FENSYS, part of thePAL Group, now produce anadvanced engineering grade 100% polymer deck board withthermoplastic cap layer giving exceptional weatherability. ThisPREMIUM EXEL board combines multi colour processingtechnology and a dual wood grain pattern giving excellent slipresistance and an unparalleled natural appearance.

T: 0121526 4048 E: [email protected]

First Time Exhibiting in theUK this South African

Company who supply suchcelebrities as ‘RichardBranson’ on his island,wish to provide canvas

and fabric structures whichhave a low impact on thesurrounding environment.

We are exhibiting at

www.exclusivetents.com

Page 37: Holiday Parks Management Magazine Issue 18 May/June

Our Glamping Business Guide is a step-by-steponline course to help you fast track the launch ofyour glamourous camping business and achieve

the work-life-balance you wish for. So if you’ve always wondered how to start yourown business from home and want to say goodbye to the dull 9-5, you might want tothink about setting up a glamping business.Email : [email protected] : www.inspiredcamping.com

We are exhibiting at

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DIRECTORYHoliday Parks Management

HL-M ConsultingUK [email protected] Welcome PacksLINCOLNSHIRE [email protected]

Home FrontUK [email protected]

HSS Groundcare MachineryNATIONWIDE [email protected]

Husson UK LtdNATIONWIDEE [email protected]

Hydroelec Lighting and Electrical WholesaleSHROPSHIRE [email protected]

Image Playgrounds Ltd

Impact Sales TrainingNORTH YORKSHIRE [email protected]

Inclusive Play UK LtdEDINBURGH [email protected]

Index Plastics Display, SignageHAMPSHIRE [email protected]

Innovative Leisure Adventure PlayLEICESTERSHIRE [email protected]

Insurance for Holiday Parks and Privately Owned CaravansLONDON [email protected]

IOG Saltex Show, Playfair [email protected]

i-Resources

LA Washing MachinesWEST YORKSHIRE [email protected]

To make your play scheme a real adventure, as well as supplyingthe equipment, we will design and install new playgrounds. Ourdedicated team will work with you from concept, designthrough to installation. They will design a playground to suit anysize, environment, age group and budget. Utilising Huck Play’sfull range of playground equipment, any area can be convertedin to an innovative and challenging play environment designedto meet your needs.

T ; 01308 425100E : [email protected]

www.huck-net.co.uk/playground/

Husqvarna has been delivering reliable machines toprofessional landscape users around the globe formore than 50 years. It all started with ground-breakingchainsaws which featured smart, unique solutionscombining high productivity with superb ergonomics.These qualities and innovative spirit have beenretained over time as Husqvarna has continued tocreate a range of ground-breaking commerciallandscaping products using cutting edge technologys.

E: [email protected]/uk/landscape-and-groundcare/home

The company has recently been working with one of the leaders inthe UK leisure business, Bourne Leisure, which operates three ofthe industry’s most successful brands – Haven Holidays, WarnerLeisure Hotels and Butlins. The leisure group has invested intechnical upgrades across its 51 UK venues, and Illuminate Designhas handled every aspect of the project.T: 01223 969694 E: [email protected]

Illuminate DesignSince 1909, Horne Engineering Ltdhas been at the forefront of thedesign, development andmanufacture of thermostatic valves formixing and temperature controlapplications.We have a broad range ofthermostatic mixing valves and pre-plumbed surface mounted showerpanels to ensure safe andcomfortable delivery of warm water forhandwashing, bathing and showering.

T: 01505 321455 www.horne.co.uk

horne

Page 38: Holiday Parks Management Magazine Issue 18 May/June

Jacksons65 Years. Withfencing centres inAshford, Bath andChester it enablesnationwide coverage,delivery andinstallation. Jacksonsoffer a comprehensive range of sturdy, decorative and long lastingtimber and steel fencing and gates, including bespoke solutions.T: 0800 41 43 43 E: [email protected]

00 www. holidayparksmanagement.com38 www. holidayparksmanagement.com

DIRECTORYHoliday Parks Management

Jolly Roger Coin Operated Cars and RidesLINCOLNSHIRE [email protected]

[email protected]

Jupiter PlayUK [email protected]

Kirton Playworksinfokirtonplayworks.com

Kompan UK [email protected]

L. A. LeisureUK [email protected]

Lan Services ltdDORSET [email protected]

Landscape Engineering [email protected]

Laughing Donkey Beach HutsUK [email protected]

Laundry Serv

Leafield Litter BinsWILTSHIRE [email protected]

LED LIGHTINGLEICESTER [email protected]

Leisure Park EnergySHROPSHIRE [email protected]

Lifesure Group - Specialist InsuranceCAMBRIDGESHIRE [email protected]

Lune Valley Timber Buildings LTDLANCASHIRE

Lyons Hill Holiday ParksNORTH WALES [email protected]

Marmax ProductsUK [email protected]

Matta Products (UK) PHS Ltd

MattressmanUK [email protected]

MUSIC AGENCY PROVIDING LIVE MUSIC ENTERTAINMENT. UK'SLEADING PROVIDER OF PROFESSIONAL, TOP QUALITY LIVE

ENTERTAINMENT AND TOP QUALITY SERVICE.TEL: 08454 900 515 EMAIL: [email protected]

WWW.LMMUK.CO.UK

Raising the standard of Camping Huts andPods. It's fair to say that many people looking atCamping Huts or Pods tend to think of an"arched" shape, hence our development of the2014 Log Pod Arch or "Gothic Pod".

LOG POD ARCH - THE GOTHIC POD!LOG POD ARCH - THE GOTHIC POD!

Tel 07875 620091 E: [email protected] 07875 620091 E: [email protected]

Kubota is a market-leadingmanufacturer ofgroundcare, constructionand agricultural machineryand equipment. Offering an array of high performance mowers andRTVs, holiday park managers will find it straightforward to find amachine to suit their needs. Kubota is proud to offer solutions thathave been manufactured to the highest standards andspecifications.

www.kubota.co.uk/product-range/groundcarewww.kubota.co.uk/product-range/utility- vehicles/rtv

Page 39: Holiday Parks Management Magazine Issue 18 May/June

Newfoundland

Lodges Ltd. are

the company

who created

the Pod camping hut nearly ten years ago with the first

units being supplied to the Caravanning Club site in

Eskdale in the English Lake District back in 2008.

Tel : 07776 203490

Email : [email protected]

Website : www.thepod.info

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DIRECTORYHoliday Parks Management

Maxxton Multinational [email protected]

Mediatheme Touch Screen EntertainmentLEICESTERSHIRE [email protected]

Melcourt Industries LtdGLOUCESTERSHIRE [email protected]

Miracle Design and Play [email protected]

Mobile Point of Sale and Card Payment [email protected]

Mod Box Spaces [email protected]

mygolfbuggy.comUK [email protected] Merchant [email protected]

NBB Shelters | Walkways | CanopiesDORSET [email protected]

NetguidesUK [email protected]

NewBook PMSKENT [email protected]

Newby LeisureGRIMSBY [email protected]

North Devon Holiday Park For SaleILFRACOMBE [email protected]

Nova SportDERBYSHIRE [email protected]

Ocean WifiDORSET [email protected]

Ossett Static ServicesWEST YORKSHIRE [email protected] and Poolside FurnitureWEST SUSSEX [email protected]

Outside Structure SolutionsHUNTINGDON [email protected]

OYSTER ECO GLAMPING CABINSSCOTLAND [email protected]

Paragon Entertainment | Soft Play Equipment

Pathfinder HomesDEVON [email protected]

Pennine Playgrounds LtdYORKSHIRE [email protected]

Peter Johnson Entertainments LimitedUK [email protected]

Photocopiers (With no lease lease agreements)HERTFORDSHIRE [email protected]

Photography & Video for Parks & CampsitesUK [email protected]

We are exhibiting at

OPDS can project manage adevelopment, help with sales andmarketing of homes or offerrental advice, in fact we can help with any development oroperational issue a holiday or residential park might face. Wecan also help own landers, farmers who would like to site alodge or residential home on their own land our gardenspace, we can advise on planning and manage the hardstanding construction and home delivery and siting stages,through to completion.

Contact Richard Sigsworth E: [email protected] T: 07841 917859 www.omarpds.co.uk

Lotus Belle tents are made from 360gsm Waterproof, and fire/rot resistant canvas – it’s seriously good. The main advantageof our tents over other canvas tents on the market is the headheight all the way to the edges, meaning you get 12.5m squareusable space in a 4m tent, and 18m square in a 5m tent.

Tel: 07845 413969 or 0117 971 0483 Website : www.lotusbelle.co.uk

We are exhibiting at

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We are a new Britishbusiness who havedesigned and developeda lightweight, compactand easily portable toiletsystem…the Popaloo.We realise that many types of portabletoilet are available, but nothing is quitelike Popaloo and when you see theproduct and the benefits it offers wehope you will agree.Tel: 01427 787147Email: [email protected]: www.popaloo.co.uk

We are exhibiting at

PHS Laundryserv, are one of the UK’sleading providers of commercial laundryequipment, and provide numerousholiday sites from Scotland to Cornwallwith easy to use, reliable washers anddryers backed up with a five star service. PHS Laundryservprovide a Smart Laundry System which removes the potentialfor theft by providing user financed washers and dryers, butwithout the need for money to collect in unsecure areasT: 0800 7311 399 E: [email protected]

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DIRECTORYHoliday Parks Management

Platinum ProfessionalsDEVON [email protected]

Play and Leisure LtdFLINTSHIRE [email protected]

Play and Sports for EveryoneUK [email protected]

Playahead Bespoke Timber Climbing FramesGLOUCESTERSHIRE [email protected]

Playbus Indoor Soft PlayNATIONWIDE [email protected]

Playdale Playgrounds LtdCUMBRIA [email protected] LtdWILTSHIRE [email protected]

Playground Services LtdBERKSHIRE [email protected]

Playquest Adventure Play LtdWALES [email protected]

Playsceme (SJ Danby Ltd)YORK [email protected]

Playsmart UK LtdWEST MIDLANDS [email protected]

Playsound Services LtdLANCASHIRE [email protected]

Playtop LtdDERBYSHIRE [email protected]

Plumbware.co.ukWEST YORKSHIRE [email protected]

PolyWood Outdoor FurnitureLEICESTERSHIRE [email protected]

Proludic Play EquipmentNOTTINGHAM [email protected]

Pro-Scape Play LtdSUFFOLK [email protected]

ProteaUK [email protected]

Pro-Tech Road [email protected]

Provender NurseriesUK [email protected]

Public Sector Software LtdPuredrive Battery SupplierGLOUCESTERSHIRE [email protected]

QrtUK [email protected]

Quick SatNORTHAMPTONSHIRE [email protected]

Radclyffe Global SecurityUK [email protected]

A holiday isn’t just about where we putour heads at night. It’s about the whole

experience; exploring new places,sampling new food and creating

memories. Our aim to find you uniqueplaces to stay, in areas of outstandingbeauty. What about a luxury tree housefor two, a super family holiday in a

yurt or off-grid cottagewww.qualityunearthed.co.uk

We are exhibiting at

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DIRECTORYHoliday Parks Management

Ray Parry Playground Services LtdSHROPSHIRE [email protected]

Relcross Door Security

Renewable Energy | Power Solutions UKCHESTER [email protected]

Revolution [email protected]

RMS Reservation Booking SoftwareUK/EUROPE [email protected]

RoSPA - Playsafety LtdOXFORDSHIRE [email protected] 01367 244600

RSS-PlaymakersUK [email protected]

RTC Safety SurfacesLANCASHIRE [email protected]

Rubicon Play LtdTREDEGAR [email protected]

Russell PlayUK [email protected]

RWH waterplayWEST MIDLANDS [email protected]

Sand Art for Holiday ParksTROON [email protected]

Sandy Balls Holiday VillageHAMPSHIRE [email protected]

SCH Supplies LtdSUFFOLK [email protected]

Scoolscapes LtdCORNWALL [email protected]

Sell My LodgeLANCASHIRE [email protected]

Sell My Park HomeLYTHAM [email protected]

SH Safety Flooring for Children’s [email protected]

Shade and Shelter SpecialistsUK [email protected] Zone

Shop Display SystemsUK lynn@shop display systems.co.uk

Siamp WC Cistern Replacement PartsGLOUCESTERSHIRE [email protected]

Simon Tullet Machinery (STM)[email protected] 01789 488 450

Skittle AlleyUK [email protected]

For all those holiday park operators who

include coin-op amusements and ticket prize

retail as part of their offering, you will be well

aware of the importance of top performing machines, in a

well-run area, bring to the holiday experience as well as

adding all-important profits to your bottom line. With our vast

range of brand leader products, our dedicated team will

ensure you are offered the very best products on the market

at competitive prices.

REx BuilDiNG aND maiNTENaNcE lTD

all types of building work

undertaken, from office

buildings, glamping

buildings, toilet blocks and

conversions. Plumbing,

plastering, painting,

refurbishments and

decking.

T: 07917 858566 – Rex Dovey E: [email protected]

T: 0845 603 6666 www.rlms-sales.com

Safaritents.co.uk is the online portal of Donselaar Glamping B.V.,

which is based in Renswoude in the Netherlands. We discovered

the demand for luxury holidays in safari tents in 2009.

Tel: 0031 (0) 318 575056 Email : [email protected]

Website : www.safaritenten.com

We are exhibiting at

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Slop Hoppers-UK [email protected]

Soft Surfaces LtdCHESHIRE [email protected]

South West PlayCORNWALL [email protected]

Sovereign Design Play Systems LtdESSEX [email protected]

SPI Global Play LtdWREXHAM [email protected]

Sport & Play Design LtdLEICESTERSHIRE [email protected]

SPSC(UK) LtdLINCOLN [email protected]

Star Rubber Environmental LtdSOMERSET [email protected]

Sun Safe Play LtdWOKINGHAM [email protected]

SureSet UK LtdWILTSHIRE [email protected]

Surveyors and Planning ConsultantsSHROPSHIRE [email protected]

Swimming Pool and Spa Pool Water Treatment AdviceDORSET [email protected]

Swimming Pool SafetyLINCOLN [email protected]

Taylor BinsLINCOLN [email protected]

Technix Rubber & Plastics LtdSOUTHAMPTON [email protected] Valley camping HutsCEREDIGAN [email protected]

The Childrens Playground Co [email protected]

The Eco Technology ShowHOVE [email protected]

The Entertainer Touchscreen Entertainment SystemOAKHAM [email protected]

The Entertainment [email protected]

The Play Inspection CompanyDORSET [email protected]

The Ratchet [email protected] 731608

The Soft Brick Co LtdCHESHIRE [email protected]

Theme Bins International LtdOSSETT [email protected]

Tiger Turf LtdWORCESTERSHIRE [email protected]

We design to encourage creativity,leaving as much as possible to childrens'imaginations. Here at Sutcliffe Play, webuild in an element of risk, to ensure playspaces are stimulating and challenging.

Email : [email protected] : (0)1977 653 200Website : www.sutcliffeplay.co.uk

Provides expert advice from the industries leadingprofessionals and our team of experienced designers

and fitters only use the highest quality products.Naturally, we offer long standing warranties with

outstanding aftersales and customer service.

www.thesolarshed.co.uk

Silverling Wifi SpecialistSilver Lining Networks is an

established family runbusiness specialising in theinstallation of commercial

wifi into caravan parks,campsites, marinas and

small businesses such asB&B’s, shops and

restaurants, allowing yourcustomers to access theinternet 24 hours a day.

www.silverliningnetworks.co.uk

We are exhibiting at

We are exhibiting at

Page 43: Holiday Parks Management Magazine Issue 18 May/June

Timberplay Ltd t/a The Play GardenSOUTH YORKSHIRE [email protected]

Timco WoodUK [email protected]

Timloc Building Products [email protected]

Token SupplyBOLTON [email protected]

Translation AgencyBARCELONA [email protected]

[email protected]

Twyford Nile Back-to-Wall Slop HopperUK [email protected]

UK Hideaways [email protected]

Ultimate SystemsUK [email protected]

Ultimation DirectUK [email protected]

Ustigate WaterplayKENT [email protected]

Vectair Systems SupplyBASINGSTOKE [email protected]

Vi-Spa Experience RoomsUK [email protected]

Walkover Sprayers Ltd.UK [email protected] and changing cubicles and associated productsPETERBOROUGH [email protected]

Washroom UKGOOLE [email protected]

Water WalkerzYATE [email protected]

Wessex Unique Lodges and Park HomesSUFFOLK [email protected]

Wicksteed Leisure LtdUK [email protected]

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DIRECTORYHoliday Parks Management

Trimax mowers now groomhighly manicured sportsgrounds, turf farms, HolidayParks, golf courses, roughroadsides and those difficult to mow places.Trimax is now a market leading brand and we take pride inknowing and supporting our customers and dealer networks.T: (sales/admin): +44 (0) 1933 652235T: (parts): +44 (0) 1933 652246E: [email protected] www.trimaxmowers.co.uk

Tri County Golf Cars Limited hasbeen formed as an independentdistributor for golf, transportationand utility vehicles from Club Carthe world’s largest manufacturer ofthese products, offering Sales,Servicing and Parts as well ascompetitive finance packages. We have the expertise to offeradvice and finance solutions for 1 - 100 vehicles.T: 01233 750111 Mobile 07854 389 604 E:[email protected] www.tricountygolfcars.co.uk

Luxury Accomodation with a small footprint!

Tinywood Homes creates beautiful homes for

those seeking a luxury solution to tiny living.

If you are looking for something a little

different, unusual, eccentric and cosy, you

have come to the right place!

Luxury Accomodation with a small footprint!

Tinywood Homes creates beautiful homes for

those seeking a luxury solution to tiny living.

If you are looking for something a little

different, unusual, eccentric and cosy, you

have come to the right place!

[email protected] 07774 933717

[email protected] 07774 933717

We are exhibiting at

Wicklow Treehouse and MicroLodge Company, glampingmodules designed andmanufactured to provide oneof the most robust,structurally integral vacationhomes on the market.

A large emphasis on aesthetic beauty, underneath thewooden half barrel or PVC timber effect cladding liesa heavy steel frame, allowing them to withstandanything the natural environment can throw at it.

Email : [email protected]

Page 44: Holiday Parks Management Magazine Issue 18 May/June

00 www. holidayparksmanagement.com44 www. holidayparksmanagement.com

DIRECTORYHoliday Parks Management

WiFi your park!EAST YORKSHIRE [email protected]

Wilby Insurance BrokersWEST YORKSHIRE [email protected]

Wykeham Mature [email protected]

Yard Cups for Slush, Ice coffee, Milk ShakePOLAND [email protected]

Yurts For LifeDEVON [email protected]

Zep UK/Forward [email protected]

ZEPHYR-TVCUK [email protected]

MAGRINI BABY CHANGING UNIT A wide range of baby changing units are on

offer, ideally placed to meet all your

commercial needs. Our units are suited

for pubs, restaurants, cafes, retail

centres and other commercial areas,

and allow an easy and hygienic way

of baby changing. Magrini baby

changing units combine innovative

design and safety features, which

will enhance any washroom whilst

providing the ultimate in durability.

E: [email protected]

MAGRINI – HIGH CHAIRS The Breeze high chair is the latest addition tothe range of commercial childcare products.This stylish, light-weight chair combines classicgood looks with the durability of HDPEmaterial. The high chairs stack up to eight highfor easy storage and the front-load stackingdesign eliminates the need for up and over lifting.The Breeze high chair pushes up to the table to enable yoursmallest guests to join the meal as well as conserving valuableaisle space. At Magrini safety is our main concern and the Breezefeatures a permanent T-bar for intrinsic safety as well as anadjustable, instant-release buckle. The chair is designed andmanufactured in the U.K. and is available in a choice of colours.

E: [email protected] www.magrini.co.uk

World of Rides coin-operated battery rideshave become theU.K.’s most popularand profitable choicethat have re-filledthat void of needingmore family rides,due to their highearnings…

www.worldofrides.co.uk

Tel: 01484 766233 • M. 07971 277663 Email : [email protected]

Website: www.nakedtubs.com

We are exhibiting at

Page 45: Holiday Parks Management Magazine Issue 18 May/June

THURSDAY 24TH - SATURDAY 26TH SEPTEMBER 2015

STONELEiGH PARK WARWiCKSHiRE CV8 2LZThe Glamping industry is long overdue an event of its own. A place to gather and network, to

showcase the latest and best it has to offer and present itself to an ever growing market place.

The Glamping Show will be a dedicated event bringing manufacturers and suppliers of every type of structure,product and service together in one place where new and existing businesses can explore the opportunities

that Glamping has to offer.

WHO SHOULD EXHiBiT?� Bell Tents

� Camping Vans

� Camping Wagons

� Consultants and Planners

� Eco Toilets

� Gypsy Caravans

� Landscaping

� Lighting

� Log Cabins

� Magazines and Websites

� Medieval Tents

� Outdoor Garden Offices

� Portable Toilets/Washrooms

� Safari Tents

� Shepherd Huts

� Solar Energy

� Storage Containers

� Tipis

� Tree Houses

� Utilities and Accessories

� Wigwams

� Wooden Tent Structures

� Yurts

WHO iS GOiNG TO ATTEND?� Adventure Parks

� Architects

� Camping and Caravan Club

� Camping Sites

� Caravan Club

� Caravan Parks

� Country Houses

� English Heritage

� Farmers

� Festival Operators

� Fisheries

� Glamping Sites

� Holiday Park Groups

� Holiday Parks Independent

� Hotel Operators

� National Parks

� National Trusts

� Pre Pitched Tent Operators

� Pubs

� Theme Parks

� Visitor Attractions

� Woodland Managers

� Zoos

SEMiNARS AND WORKSHOPSExperts will be hosting a full seminarprogramme on all Glamping relatedissues. Assisting to increase revenues,service, profit and guests!

Holiday ParksManagement

Supported by

“The Glamping Show is a fantastic ideaand the timing is exactly right. HPM isfully behind this fascinating and excitingsector.”Nina Blanchard, Managing Director

Contact: Dan Wiseman, Show Manager T: 07958 030 785E: [email protected] W: www.theglampingshow.com

Shed of theyear judge andAmazingSpaces regularMax McMurdoappearing atThe GlampingShow 24th -26th September2015

Page 46: Holiday Parks Management Magazine Issue 18 May/June

Holiday Parks Management

The Ultimate Suppliers Guide for Holiday Parks, Caravan Parks and Campsites

May 2015 • Issue 18

www.HolidayParksManagement.com

Telephone: 01432 263219