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Holistic KAIZEN Leadership

- Inner and Outer Approach for Leadership Development

Dr. Julien BRATU, Country Manager Kaizen Institute Romania

Dr. Psychologist Lucian ALECU, Hope Group

Authors:

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1. Holistic Kaizen Leadership

Overview

.

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® General Objective

Development of Professional Leadership

for Management positions

through individual improvement training and standardization

.

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KAIZEN in organization

KAIZEN in process

KAIZEN for workplaceSOCIAL

Environment

NATURAL Environment

ORGANIZATION

MARKET

Strategic and Operational Management

in Organization

through

KAIZEN Management System

INDIVIDUAL

“Kaizen by Harmony” Concept

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MENTALITY

(belief, values, attitudes, perceptions and personality)

BEHAVIORS

PROCESSES & STANDARDS

RESULTS

External

Processes

KAIZEN

Organizational

Management

Internal

Processes

KAIZEN

Individual

Management

What we do in our environment is the mirror of what is within us!

Kaizen by HarmonyEffect-Cause-Root Cause

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Leadership, Kaizen, Personality

• Triade of inner and outer success through harmony and congruence

It is rather a holistic process,as well as the principles of Kaizen.

• In organizations, leadership is not a linear event.

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3 Root causes of leaders errors and3 Counter-measures

• The analysis of multiple leadership errors and their impact showed 3 major causes that affect

leaders performance.

Native (genetic)lack of skills

Wrong learned habits

L

E

A

D

E

R

Leadershiperrors

Faulty practices inside the company

Inner workout for self over- fulfillment

(Individual Kaizen)

Leadership best practices standards

-elaboration and education-consistent application

(Kaizen in Organization)

Leadership performance= “Professional Leadership”

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®Inner and Outer Therapy• KAIZEN Leadership – Holistic Approach

“The right manin

the right place”

Individual Development

Program

KAIZEN Leadership –

Holistic Approach

(I.K.P.)

(K.P.O.)- Differences ? -

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HEALTHY MENTALITY

(development through continuous learning and self-improvement)

EFFICIENT BEHAVIORS

STANDARDIZEDEXTERNAL PROCESSES

RESULTS

External

Processes

KAIZEN

Organizational

Management

Internal

Processes

KAIZEN

Individual

Management

Holistic Kaizen Leadership - Output

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2. Leadership Standards- external approach -

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® Hospital vs. Orchestra

• An (ideal) hospital works like a symphony orchestra.

Orchestra

• Conductor

Hospital

Doctor Leader

In a symphony orchestra, the conductor has the written score on its console.

Does a hospital leader have written leadership standards?

• Musicians (instrumentalists) • Doctors, Nurses

• Musical score • Operating standards

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® The impact of non-standardization leadership post

• What is the impact of the non-standardization of management, best practices

for the leader position?

The errors of the leadership processes may lead to:

• Material losses - quality defects

- low productivity

- delivery delays

- abnormally high general costs

• Moral losses - unnecessary stress

(staff level) - poor motivation, low confidence

- hostility, low team spirit

- absenteeism, illness

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The higher the leading position is in the hierarchy,

the bigger are the costs caused by these losses!

Inspired by : Bob Emiliani, Speed Leadership

• The group's external - impression of instability, seriousness

image losses - loss of trust of external partners

• What is the impact of the non-standardization of management, best practices

for the leader position?

The impact of non-standardization leadership post

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® 7 General standards for professional leadership

A P

C D

Staff management

Individual style of internal and external communication

Problem solving

Decisionsand Actions

Process and management system’s performance

evaluation

Staff work performance evaluation

Planning(strategic, operational,

financial)

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3. Kaizen Leadership Profile Development

- internal approach -

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How to build leaders?

• Technical

• Motivational

Individual traits and

tendencies

• Relational

• Strategical

Past experiences

• Performance

• Professional satisfaction

Leadership

Style

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Mechanisms, processes

through which leadership creates results

• shaping organizational culture and policies

• creating an alignment between both the organization and employees’ values

• (inner – outer)

• leaders’ actions as conduit models for those following them

Social identity- the leader is the one who personifies and embodies the majority of a group’s values and attributes

Social learning – observation, imitation, internalizing leaders’ behaviors (the leader acts as a model of behavior)

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Big Five Model

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Workplace and personality - compatibility

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4. Individual KAIZEN Training

- Daily Program -

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® “5S for Mind”

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®The “Harmonic Code”

1. If I do

something, I

do it well!

2. I respect people

and nature!

4. I observe what should

be done I solve it!

5. I learn continuously!

6. I am in Harmony!

7. Every day, I am better and

better!

3. I think positively, focused on

success!

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® Holistic “KAIZEN™ Leadership” - Steps

• “KAIZEN™ Leadership Development” training- K.L. is divided intro 3 stages:

I. Leadership activities diagnosis

- Company’s practices diagnosis based on “leadership standards model”

- Individual assessment of the psychological profile

II. Structure of leadership processes specific to a company and development of its own

leadership standards.

III. Defining individual development programs

-Individual and group training/coaching

-Monitored implementation

“K.L.” Training - customized application according to each companies profile and individuals

participating in training.

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• To build the leaders with open mind able to manage the

resistance to change;

• Creating leaders who generate a climate of performance

continuously improved ;

• Developing a creative, productive and harmonious working

environment.

Program's Benefits

Kaizen Institute Romania

160, Ştirbei Vodă

District 1

Bucharest

www.ro.kaizen.com

Phone +40 (0) 21 310 31 54

Thank you for your attention!