home care packages and consumer directed care (cdc) shona mcqueen branch manager department of...
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Home Care Packages and Consumer Directed Care (CDC)
Shona McQueenBranch ManagerDepartment of Social Services
Home Care Packages and Consumer Directed Care (CDC)• Increased funding for Home Care Packages Programme
• From 1 July 2015, all Home Care Packages will be offered
on a CDC basis.
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2009 2010 2011 2012 2013 2014 … 20170
20,000
40,000
60,000
80,000
100,000Number of allocated places, at 30 December 2014
Total packages
Total pro-jected packages
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Defining CDC
CDC is not new• CDC was trialled in 2010/11 for two years across 1,000
Home Care Packages.
• From 1 August 2013 all Home Care Packages allocated to providers have been offered on a Consumer Directed Care basis.
• Since 1 August 2013 various support mechanisms have been available to the sector to assist with the transition to CDC.
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Making CDC work for you• CDC provides an opportunity to reconsider the business
and delivery processes in light of changing consumer expectations.
• The way home care providers have arranged their business models for the introduction of CDC will change as their practices mature.
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Case Study - CDC in action
Making CDC your business• A new way of doing business
• Culture change and reorientation of service deliver.
• Training staff to understand the philosophy of CDC.
• Workforce are skilled in undertaking conversations with consumers that encourages and empowers them.
• Administrative system that can provide consumers with an individualised budget and monthly income and expenses statement.
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Making CDC happen
• How are we supporting consumers?
• Booklets, peer education, checklists
• How are we supporting providers?
• Workshops, articles, webinars, learning modules and self
assessment tools
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Key upcoming datesGuide to Aged Care Law Updated by May 2015
DSS Website and FAQs Continuous – May 2015
Evaluation Report of HCPs Considered by Minister in May
Home care today
Home Care Today is funded by the Australian Government Department of Social Services. Visit: www.dss.gov.au for more information.
www.homecaretoday.org.au
FOR CONSUMERSPeer Education Sessions• 435 across Australia in 2014-15• Extended to 2016-17• Book through your local COTA
Your Guide to New Choices in Home Care
TRANSLATIONS
ArabicChinese SimplifiedChinese TraditionalCroatianGreekHindi
ItalianPolishRussianSerbianVietnamese
Audio and plain text versions also available soon - Resources and checklists on website
FOR PROVIDERS• Organisational self-assessment for readiness to
implement CDC• Learning modules for advisers/case managers• Financial aspects of CDC package and webinars• Investigation of legal issues in CDC implementation• Changes readiness workshops (2014) – DVD and
summary of outputs available• Information, diversity and other resources, videos• Consumer engagement and co-production• Staff capability framework in development• Further webinars planned – marketing, goal setting
RESOURCES AVAILABLE ON THE WEBSITE www.homecaretoday.org.au
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Email: [email protected]
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Evaluating Home Care Packages
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The Future Vision for Community Care