Objective: At the end of this course, participants will be able to

successfully navigate through the digital plans review

portal by:

– Correctly uploading plans and documents

– Accepting & Completing tasks

– Tracking the progress of projects and respond to comments

– Retrieving approved plans

– Submitting revisions and document holds

First Submission

• Submit your application only via email to Digital Permits: digitalpermits@cityoforlando.net

• *For Commercial projects only, an invoice will be emailed for payment of the 25% plan review deposit. Email digital permits once paid to allow our office to initiate the invite to upload in ProjectDox.

• First time users will receive two email notifications from eplans. One with your account information and the other with the permit number to access the site

• Follow the instructions to submit your initial plans and documents for review to the city staff.

Application Process

Getting Started

Account Profile

• First time users must complete all

fields highlighted in yellow.

• New password created will be used

to access the site for future logins for

any permits submitted under your

digital applicant sign-in.

• Remember your Security Question!

This is what is used to reset your

password

ProjectDox Home Page

• Active Project list will only display projects assigned to the digital applicant & searched within 10 business days

• Project Flow Task list shows tasks pending for you to complete

Submit/Upload Plans and Documents

• Follow the file name

included in the guide

• Upload 1 drawing sheet

per file

• Upload drawings in the

drawings folder and

documents in the

documents folder

Submitting “Uploading” Documents

Access the Folder Link Click the Upload Files Button

Browse and Select Plans & Documents

Click Upload Files to submit/upload

Upload Complete

Completing the Submission

• Complete the Applicant

Upload Task by selecting

Workflow Portals

Open/Accept the Submission Task “Applicant Upload Task”

Acknowledge Submission Complete Additional people can be added to the project at this stage of completing the task

PRESCREEN REVIEW

Attention Crystal:

Your plan review submission for Project: BLD2017-05306 has not met

the minimum requirements for acceptance. You may review correction

comments and requirements accessing the ProjectDox site.

When corrected plans and or documents are ready for re-submittal,

please, Login to ProjectDox and follow the instructions provided for re-

submittal.

Please be advised when re-submitting plans and or documents:

•All corrections must be uploaded using the same file names as the

original submittal

•Once corrections have been uploaded for review, no additional

submissions will be accepted unless requested

•Please make corrections within 15 days of this notice. If you do not have access to the specified folder, please contact us at 407.246.2271 or

send an email to Digital Permits.

Pre-Screen Correction Request Task Assignment

Prescreen Corrections Requested • Applicant will receive an email notification to alert them of the request for additional information or

changes required before the formal review may begin.

• A resubmission task is assigned to the applicant to allow comments to be reviewed, corrections made and

plans to be submitted back to the city.

1) Select Workflow Portals 2) Select Prescreen Corrections Task 3) View the “Reviewer Comments” section for corrections required

1

2

3

Project Status Review the progress of your project, comments & review status by selecting Project

Reports anytime

Viewed in Drawings folder Select Magnify glass or the changemark symbol

Changemarks Comments noted in the drawings themselves

Example Changemark (Comment) Report

Example of the Department Review Status Report Review disposition as well as any reviewer comments not applicable in Changemarks (i.e.

documents, plans, additional information required)

• Revisions must be uploaded to the appropriate folders using the ORIGINAL file name allowing for file versioning to occur.

• If correctly named, the file will version

Corrections Required • After all reviews are completed, and if corrections/information is required, the

applicant will receive an email notification to submit revisions

Completing Applicant Resubmit Task Select Workflow Portals & select the Applicant Resubmit task

• Respond to comments by either utilizing the Applicant Comments field in the Changemarks items list for Changemark comments or the Department Review Status list for comments noted in that report or by submitting a Response document in the documents folder

• Review and accept the task

instructions.

• Click the Resubmit Complete button to finalize your submission back to the city.

Applicant Submit Fees

• Applicant will receive an email

notification to Pay Fees, after all

reviews are completed and

approved. Fees must be paid on our

City website:

www.cityoforlando.net/permits

Retrieve Approved Plans and Permits

Downloading Documents

Download all items to scale, from the Approved folder, print and post on site for inspections (This folder will generate at this stage) *Note: Plans are issued to the contractor of record or person with Power of Attorney from the contractor

Submitting Revisions / DocHolds after permit

issuance

• Email Digital Permits requesting to open the portal to

submit your revisions and/or Document Holds

• You will receive an email invite via eplans to upload & the

initial submittal, task, review, and approval process will

take place

*Remember to submit a narrative*

Additional Services

QLess – Virtual Lobby Check-in Get in line before arriving to our lobby; updated wait times are sent directly to your phone via text or schedule an appointment Drop & Go (Paper submittals only)

Submitting plans / documents? Avoid the wait! Permit Pickup (Paper submittals only)

Permit ready for issuance? Email Permit Pick up to have your issued plans, permit, & inspection card ready for pick up at our reception desk Overtime Inspections Need an inspection after hours? Email Overtime Inspections Permit Renewals Expired permit? Email Permit Renewals PreSubmittal meeting Design professional’s can meet with our plan review team prior to formally submitting plans for clarification on questions or concerns

Permit Express Cut the review time in half! If you have a commercial projects that is 5,000 sqft or less you may qualify for this free service. Visit our announcements page on our permitting website for additional information Permitting Services email Email Permitting Services for administrative permit related documents and trade permits that do not require plans or documents such as: - Contractors registration - Recorded NOC’s - Trade apps such as Electrical, Mechanical, Plumbing, or Building roof

Business Tax Opening a business – check out our Open Counter Digital platform which assists with guiding business owners before they lease a space or start their business

QUESTIONS

Thank you for attending!

digitalpermits@cityoforlando.net

407.246.3396

www.cityoforlando.net/permits