HomeServe USA Makes Emergency Repair Service PlansAvailable to Wisconsin Homeowners

About HomeServeAccording to the US Census data, 38% of Wisconsin homes were built more than 55 years ago, andthe pipes supplying these homes are likely just as old. Some Wisconsin cities, including Milwaukeeand Madison are addressing this issue by providing service options through a mortgage amortizationcalculator third party for their residents, elsewhere in the state customers are relying on HomeServefor assistance. A La Crosse, Wisconsin homeowner named Mary recently had her water service linereplaced to her home built in 1947. Thanks to her HomeServe water service line plan that she signedup for in 2013, Mary saved over $2,100 and commented about her experience, "We were verysatisfied with the response. The call was made, answered promptly and we were informed of theprogress.?We had a great experience."

NORWALK, Conn.--(BUSINESS WIRE)--HomeServe USA (HomeServe), a leading provider of homeemergency repair service plans, today announced that it is currently offering its exterior water lineand sewer line repair service plans to residents of select Wisconsin cities and towns. HomeServeprotects 1.5 million residents across the U.S. and Canada through leading utilities and municipalitiesand directly to homeowners. Customers turn to HomeServe to protect water and sewer lines that aretypically not covered under basic homeowner insurance policies. Many homeowners are surprised tolearn that this piping is also not serviced by their local utility and is the homeowner's responsibilityin the event of a problem.

It is estimated that approximately 1.1 million homeowners will suffer a water service line emergencyannually, a rate of one break or leak every 30 seconds for a total cost that is estimated to exceed $2billion nationwide.1 As the nation's housing stock and infrastructure age, this issue will continue tobe a surprise for homeowners."Many Wisconsin homeowners are learning for the first time that they have the responsibility for themaintenance and repair of the water and sewer lines serving their home," said Tom Rusin, CEO ofHomeServe USA. "What HomeServe offers is a convenient cost effective solution for customers toavoid the cost and inconvenience of emergency repairs. Our service plans cover the cost and bringlocal, licensed qualified contractors to our customers' homes for repairs. Over the last 3 years wehave serviced over 600,000 customers and are proud to say that since July 2013 our customers havegiven HomeServe a 98% customer satisfaction rating."

1 Estimate based on HomeServe repair average 2013 and 2009 U.S. Census American HousingSurveyHomeServe prides itself on delivering superior customer service and has published a CustomerCharter on the company's website to make customers aware of the high level of service they canexpect from the company.

This month, via a direct mail offer, HomeServe is offering its Water Service Line Protection Plan tohomeowners in select Wisconsin cities and towns. Homeowners across all states are also invited tovisit www.yourserviceplans.com to find out about plans available in their area.

HomeServe USA Corp (HomeServe) is an independent provider of home emergency repair serviceplans. For over a decade, the company has protected homeowners against the expense andinconvenience of water, sewer, electrical, HVAC and other home emergencies by providingaffordable coverage and quality service. HomeServe serves over 1.5 million homeowners in the USand Canada and dedicates itself to being a customer-focused company providing best-in-classemergency repair plans through leading utility partners and directly to consumers. For moreinformation about HomeServe, please go to www.homeserveusa.com, follow us onwww.twitter.com/homeserveusa and like us on Facebook at www.facebook.com/homeserveusa.