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Kyle Gehan, Sr. Program Manager HONEYWELL AEROSPACE STAGES JOURNEY Updated: 9/27/17

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Page 1: HONEYWELL AEROSPACE STAGES JOURNEY - … · Honeywell Aerospace Engineering Process (AEP) ... - Low risk, proven solution…strong reputation, recommendations, and customer base

Kyle Gehan, Sr. Program Manager

HONEYWELL AEROSPACE STAGES JOURNEYUpdated: 9/27/17

Page 2: HONEYWELL AEROSPACE STAGES JOURNEY - … · Honeywell Aerospace Engineering Process (AEP) ... - Low risk, proven solution…strong reputation, recommendations, and customer base

Honeywell Confidential - © 2017 by Honeywell International Inc. All rights reserved.

Honeywell Aerospace Engineering Process (AEP)

• Vision: “Develop perfect QMS for Engineering”

• Goals / Value Proposition

- “Clean House” remove conflicting/obsolete command media

▪ Reduce cost/overhead to maintain processes

▪ Reduce compliance/quality issues

- Drive uniform processes across all sites

▪ Simplify cross-Site work

- Leverage Honeywell User Experience (HUE)

▪ Minimize time searching for processes

• Scope: “Process by E&T for E&T”

- Identified 1000’s of E&T owned items

- Retired/Archived 65%+ of them

- Transitioned/integrated ~1000 items

AEP: The One Source For E&T Processes

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Accomplishments✓ Production & QA Environment established

✓ Aero Enterprise Stages License acquired

✓ Incorporated >95% of E&T Command Media

✓ ~65% Reduction in Aero Procedures

✓ Several thousand unique users to date

✓ Feedback & Review developed

✓ 1000’s Feedback processed

✓ Age / Responsiveness improved 4x

Page 3: HONEYWELL AEROSPACE STAGES JOURNEY - … · Honeywell Aerospace Engineering Process (AEP) ... - Low risk, proven solution…strong reputation, recommendations, and customer base

Honeywell Confidential - © 2017 by Honeywell International Inc. All rights reserved.

Where We Started

• Gathered CTQ’s (Critical To Quality) from Executive Leadership and Key Stakeholders

- Supported Honeywell User Experience (HUE) standards

- Easily establish, maintain, and drive Compliance to key industry standards (AS9100, CMMI, DO-178)

- Scalable solution, providing support for broadly distributed modeling/authoring community

- Low risk, proven solution…strong reputation, recommendations, and customer base

• Conducted cross-organizational workshop

- ~30 people for 2 days to set expectations and plan roll-out

- Defined process architecture, tool scope, user interface elements

• Started the Journey

- Refined/adjusted process architecture to simplify and ensure compliance by leveraging strong

process change management discipline, using custom Feedback & Review functionality

- Maintained separation of “what’s” and “how’s” (process vs. practice) used a phased approach to

incorporation and deployment

- Early definition and continuous improvement of modeling guidelines allowed scaling the number of

modelers, parallelize the work, and let people own their content

Benefited from Method Park’s tool and Process Modeling expertise

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Page 4: HONEYWELL AEROSPACE STAGES JOURNEY - … · Honeywell Aerospace Engineering Process (AEP) ... - Low risk, proven solution…strong reputation, recommendations, and customer base

Honeywell Confidential - © 2017 by Honeywell International Inc. All rights reserved.

Remaining E&T

content entered

in Stages & AEP

published

1000’s E&T Aero &

Site items sorted,

filtered, reduced into

15 Process Areas

How Users Interact with AEP/Stages Today

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Users use AEP

in Stages as

Aero Process

Users can work

against a Product

Line Instantiation

Some Users work to

Project specific views

Page 5: HONEYWELL AEROSPACE STAGES JOURNEY - … · Honeywell Aerospace Engineering Process (AEP) ... - Low risk, proven solution…strong reputation, recommendations, and customer base

Honeywell Confidential - © 2017 by Honeywell International Inc. All rights reserved.

Maintain Process MOS for Users, Authors, Modelers

• Content organized into 3 main workflows:

- Workspace Management

- Process Development

- Create and Manage

Projects (a.k.a. Tailored

Process Management)

• Honeywell partnered with

MP to create integrated

Feedback & Review

- Users create FB “in-line” with

process content

- Feedback & Review workflows

provide assurance of proper

responsiveness and oversight

Page 6: HONEYWELL AEROSPACE STAGES JOURNEY - … · Honeywell Aerospace Engineering Process (AEP) ... - Low risk, proven solution…strong reputation, recommendations, and customer base

Honeywell Confidential - © 2017 by Honeywell International Inc. All rights reserved.

AEP / Stages Process - Sustainment

Terms

• EPG = Engineering

Process Group

• AEP = Aerospace

Engineering Process

• E&T = Engineering &

Technology

• NVA = Non-Value

Added

• SME = Subject Matter

Expert

• EOPS = Engineering

Operations

Business provides SME’s, EOPS provides Infrastructure Expertise

Leadership ESTABLISHES STRATEGIC PLANS, RESOURCES; MONITORS PROGRESS• Develop/maintain strategic improvements plans

• Id, flow objective & goals; identify & drive process improvements via productivity projects

• Identify process owners and provide resources (people & funds)

End Users / Subject Matter Experts (SME’s)

• Identify improvement opportunities via Feedback

• Support improvement efforts as team leads or members

Engineering Process Owners & Groups (EPGs)• Define, maintain, evaluate, improve Standard Aero Engineering processes, practices (guidance),

resources (forms, checklists), and performance baselines/models

Business

• Productivity Project Leads: Plan, implement and deploy Productivity Improvements

• Process Focals: Define, maintain, evaluate, and improve business unique processes

Engineering Operations (EOPS)

• Provide infrastructure & tooling support

• Manage productivity and process improvement/maintenance operating system

Page 7: HONEYWELL AEROSPACE STAGES JOURNEY - … · Honeywell Aerospace Engineering Process (AEP) ... - Low risk, proven solution…strong reputation, recommendations, and customer base

Honeywell Confidential - © 2017 by Honeywell International Inc. All rights reserved.

Stages

Metrics Help Measure and Manage

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• Feedback, e.g. Responsiveness

• Usage, e.g. Growth/Adoption

• Process Changes

Page 8: HONEYWELL AEROSPACE STAGES JOURNEY - … · Honeywell Aerospace Engineering Process (AEP) ... - Low risk, proven solution…strong reputation, recommendations, and customer base

Honeywell Confidential - © 2017 by Honeywell International Inc. All rights reserved.

What’s Next

• Better leverage Phase & Milestone capability/views, consists of:

- Honeywell improving the data fidelity and MP developing views that include only “key” items

• Improve/Leverage Tailoring

- Better understanding and usage of Stages various tailoring capabilities

- Hampered by inconsistencies in content structure across processes and business need

• Refine Architecture

- Currently one monolithic configuration integrated all process workspaces; weighing pro’s/con’s of

federated or sub-grouped solutions

• Leverage Functionality

- Version management to manage resources (using SVN and/or SharePoint)

- Utilizing ability to have some content “float” to always show most recent

• Investigate integration with other COTS tools (e.g. IBM Rational Team Composer)

• Adopt v7.x (Target Q1’18, original plan was Q3’17)

• Expand beyond Engineering (Target transition all Aero Process by 2020)

Process Content Changes are “Separate” and On-going

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