hoshin kanri for it and it for hoshin kanri by pierre masai, toyota

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TOYOTA MOTOR EUROPE - INFORMATION SYSTEMS Hoshin for IT and IT for Hoshin LEAN IT SUMMIT #6 PARIS 15 March 2017 Pierre MASAI, Toyota Motor Europe

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TOYOTA MOTOR EUROPE - INFORMATION SYSTEMS

Hoshin for IT and IT for Hoshin

LEAN IT SUMMIT #6

PARIS

15 March 2017Pierre MASAI, Toyota Motor Europe

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Toyota Motor Europe

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hoshin for IT and IT for hoshin1. What is hoshin?

- Definition and history

- Positioning in the cultural and in the Lean IT context

2. hoshin for IT: eHoshin

- Modeling the hoshin process in 2015 (P)

- First implementation of eHoshin in 2016 (D), reflection and action (CA)

- Second implementation in 2017 (PDCA)

- Open source eHoshin application

- How can YOU contribute

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1. What is hoshin?

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hoshin kanri: definition and history

方針管理Compass Management

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hoshin – Do the right things

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hoshin in the cultural context1. Communicating2. Evaluating3. Persuading4. Leading5. Deciding6. Trusting7. Disagreeing8. Scheduling

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Lean IT: Do the right things right

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2. hoshin for IT: eHoshin

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Theoretical model: simulation results

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2016 eHoshin application - PurposeUntil 2015: top down From 2016: Involving all

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2016 eHoshin application - Layout

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2016 eHoshin - Participation

§ The participation to eHoshin was not mandatory§ 54 % of members signed in from the target audience

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2016 eHoshin application - Results

§152 comments entered, of which 19 on Hoshin overall and 133 on the 10 Hoshin themes§15 members have commented once §38 members have commented more than once§ Most popular hoshin theme => People Development & Motivation

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TOYOTA MOTOR EUROPE – INFORMATION SYSTEMS

2017 Toyota e-Hoshin in-house

1

Hoshin input for each function:1. Title2. Description3. Target4. Leader5. Reference to European Regional

Hoshin6. Comments7. Likes

Home page(Common to all functions)

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2017 eHoshin results

149

Phase1Develop Hoshin themes

Members’ proposal & comments

Mid-term Confirm final Hoshin items & Leaders

Answer to all comments

Phase 2Re-Open to comments & concrete

actions

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Open Source eHoshin example

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Public eHoshin example – Lean 2040

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• Creators of company or private hoshin with or without eHoshin

• Contributors to the hoshin of others

• Contributors to the open source eHoshin application:

- If you can program in Python, using the Django framework

- You can find it on https://github.com/PierreMasai/ehoshin

- Create an Issue to start a dialogue on features you would like to add.

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References• Masai, P., Zanni-Merk, C. (2016). Formalization of a Framework for Cultural Translation in Global Collaboration. The case of

the Lean Organisation. Procedia Computer Science, 96, 375-384.

• Masai, P., Parrend, P., Toussaint, N., & Collet, P. (2015) Is the Lean Organisation a Complex System? First Complex Systems Digital Campus World E-Conference. Springer book available on Amazon

• Masai, P., Parrend, P., & Zanni-Merk, C. (2015). Towards a formal model of the lean enterprise. Procedia Computer Science, 60, 226-235

• Parrend, P., Masai, P., Zanni-Merk, C., & Collet, P. (2014). Swarm Projects: Beyond the Metaphor. In International Conference on Swarm Intelligence Based Optimization (pp. 131-138). Springer International Publishing.

• Videos from Lean IT Summit (Paris, 2012, 2014, soon 2017) and Lean Summit UK (2013, 2016)on YouTube (search « Pierre Masai »)

• To stay tuned on next publications and presentations, follow @pierremasai on Twitter

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“There is nothing so useless as doing efficiently that which should not be done at all.”

Peter Drucker

TOYOTA MOTOR EUROPE - INFORMATION SYSTEMS

Thank you!Any questions?

@pierremasaiwww.ehoshin.org