hospitality frankfinn aluva

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Hospitality Frankfinn Aluva


  • 1. WELCOME

2. ACKNOWLEDGEMENTAny attempt at any level can not be satisfactorilycompleted with out the support and guidance oflearned people . I would like to express my immense gratitude to Miss. Priya Joyfor his constant support and motivation that has encouraged me to come up with the seminar . I am also thankful to all other members ofFrankfinn and my classmates who have rendered their whole hearted support to all times for thesuccessful completion of this seminar . 3. GROUP MEMBERSALBIN PAULEMILY SABU MEGHA MOHAN 4. Contents Introduction Various Type Of Departments in Hotel Food & Beverage Department Food & Beverages - Branches Restaurant Different Types Of Restaurant Coffee Shop Conclusion 5. HOTEL.A hotel is an establishment that provides lodging paid on a short-termbasis.The provision of basic accommodation, in times past, consisting onlyof a room with a bed, a cupboard, a small table and a washstand haslargely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control.Additional common features found in hotel rooms are a telephone, analarm clock, a television, a safe, a mini-bar with snack foods and drinks,and facilities for making tea and coffee.Luxury features include bathrobes and slippers, a pillow menu,and Jacuzzi bathtubs.The first publicly held hotel (the City Hotel) opened in New York in1794 6. Grand Hotel Prishtina in Pristina 7. DEPARTMENTS IN HOTELS Food and Beverage DepartmentFront Office Department Housekeeping DepartmentMaintenance DepartmentHOTELFinance Department Safety and Security Department Administration DepartmentHuman Resource Department 8. Food and Beverage Department Food and Beverage Department (F&B) is responsiblefor maintaining high quality of food and service, foodcosting, managing restaurants, bars, etc. Food and Beverage Service is the service of Foodmade in the Kitchen and Drinks prepared in the Barto the Customers The largest section of F&B employees are inrestaurants and bars, including hotels, resorts, andcasinos. F & B deals mainly with food and beverage serviceallied activities 9. Different Types Of Food & Beverages DepartmentFOOD & BEVERAGE DEPARTMENT RESTAURANTCOFFEE SHOPROOM SERVICE KITCHEN 10. RESTAURANT 11. A restaurant is an establishment which prepares andserves food and drink to customers in return formoney, either paid before the meal, after the meal,or with a running tab Meals are generally served and eaten on premises,but many restaurants also offer take-out and fooddelivery services Restaurants vary greatly in appearance and offerings,including a wide variety of the mainchefs cuisines and service models While inns and taverns were known from antiquity,these were establishments aimed at travelers, and ingeneral locals would rarely eat there 12. Modern restaurants are dedicated to the serving offood, where specific dishes are ordered by guests andare prepared to their request The modern restaurant originated in 18th centuryFrance, although precursors can be traced back toRoman times A restaurant owner is called a restaurateur; bothwords derive from the French verb restaurer,meaning "to restore Professional artisans of cooking are called chefs,while preparation staff and line cooks prepare fooditems in a more systematic and less artistic fashion 13. Types Of Restaurant Fast Food Fast Casual Casual Dining Family Style Fine Dining 14. Fast Food Fast food restaurants emphasize speed of service Operations range from small-scale street vendorswith carts to mega-corporationslike McDonalds and KFC Also known as a QSR or Quick Serve Restaurant. 15. Fast Casual Fast casual restaurants usually do not offer full tableservice, but may offer non-disposable plates andcutlery The quality of food and prices tend to be higher thanthose of a conventional fast food restaurant but maybe lower than casual dining 16. Casual Dining A casual dining restaurant is a restaurant that servesmoderately-priced food in a casual atmosphere Except for buffet-style restaurants, casual diningrestaurants typically provide table service Casual dining comprises a market segment betweenfast food establishments and fine dining restaurants 17. Casual dining restaurants often have a full bar withseparate bar staff, a larger beer menu and a limitedwine menu They are frequently, but not necessarily, part of awider chain, particularly in the United States In Italy, such casual restaurants are often called"trattoria," and are usually independently owned andoperated 18. Family Style Family style restaurants are a type of casual diningrestaurants where food is often served on plattersand the diners serve themselves Typically, alcoholic beverages are not sold at family-style casual dining restaurants 19. Fine Dining.Fine dining restaurants are full service restaurants with specific dedicatedmeal courses.Decor of such restaurants feature higher-quality materials, with an eyetowards the "atmosphere" desired by the restaurateur, than restaurantsfeaturing lower-quality materials.The wait staff is usually highly trained and often wears more formal attire.Fine-dining restaurants are almost always small businesses and are generallyeither single-location operations or have just a few locations.Food portions are visually appealing.Fine dining restaurants have certain rules of dining which visitors aregenerally expected to follow often including a dress code 20. COFFEE SHOP 21. A coffeehouse or coffee shop is an establishmentwhich primarily serves prepared coffee or other hotbeverages It shares some of the same characteristics ofa bar or restaurant, but it is different from a cafeteria Many coffee houses in the Middle East, and in WestAsian immigrant districts in the Western world,offer shisha (Nargile in Turkish and Greek), flavoredtobacco smoked through a hookah 22. From a cultural standpoint, coffeehouses largelyserve as centers of social interaction: the coffeehouseprovides social members with a place to congregate,talk, write, read, entertain one another, or pass thetime, whether individually or in small groups of twoor three people A coffeehouse serves as an informal club for itsregular members As the name suggests, coffeehouses focus onproviding coffee and tea as well as light snacks 23. BIBLIOGRAPHY 24. ConclusionI am very thankful to the Frankfinn Institute for giving opportunity to take seminar about Hospitality. Its helped us to improve our knowledge about Hospitality.I am extremely thankful to our Hospitality faculty, ourguidance, our support Mis.PRIYA JOY to make us learnabout Hospitality. I thank you for making me learn all this . 25. Thank youFor your attention